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    Assisting Hands

    5.0 (3 reviews)
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    7 years ago

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    KabaFusion - New Jersey - Medication being shipped out to our patients.

    KabaFusion - New Jersey

    (4 reviews)

    This has been the worst experience for home infusions in my 5 years of receiving IVIG. The billing…read moredepartment is incompetent and did not submit my bill to the copay assistance that I was approved for. This was after I went out of my way to confirm that they had all the information they needed one month in advance. They missed 2 medication deliveries and delayed my treatment. Basically DO NOT BOTHER! Take it from me. No one there wants to help you even when the mistakes are theirs. DO NOT USE THIS COMPANY. It's bad enough to have s medical problem. It's worse when the people you pay to help you only hurt you. Bonnie W

    This entire company, from pharmacy to billing to nursing and more, has been a complete and total…read moreunmitigated disaster. They cannot handle the simplest of operations. One part of the staff does not talk to the other part of the staff, and will convey different things to me as the patient. Countless times - I literally cannot count - I have had a long-planned infusion canceled because the company came up with a new hurdle they decided they'd like to implement. The staff is rude, inconsistent, and just utterly incompetent. The services that *have* been delivered have always been done so on an e emergency basis - somebody literally escalates up to a high enough level that something finally gets done. I literally don't know from week to week whether my planned infusion will go forward, and this is no way for a sick person to live. Fuck this company from the bottom of my heart.

    Assisting Hands - homehealthcare - Updated May 2026

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