I was just discharged from this shameful shameful sham of a rehab place. I'd had surgery and…read moreneeded a bit of PT before I went home. OMG, this was shocking it was so bad. I had to fight to get toilet paper, yes toilet paper. No one was on the same page. There were no universal processes so everything was CHAOS. You wait and wait and wait for even pain meds. Under staffed severely. I was "discharged" last Friday without knowing I had to do it myself. I had to call the nurse at the front desk to tell her I was leaving. No one ever told me this. OMG again, I almost lost the chartered car service waiting to take me home as this nonsense was so time consuming. AND worse yet, I was sent home WITHOUT my very vital meds (heart meds!!). I called and no one knew who could do anything. The meds were there and they were so stupid they couldn't possibly just call a messenger service or send someone to me (I live 10 blocks away). They did not call in any meds to my pharmacy. This just happened and I am now going into my 4th day of no heart meds. It is a disaster and disgrace. AVOID like the plague.

Hard to believe that Hospital for Special Surgery, the finest orthopedic hospital in the world,…read moresends its patients for rehab to Mary Manning Walsh, where patients receive inadequate and incompetent care. The administrative staff is generally good, as are the nurses and, the PTs. ( Especially Yolanda) However, the caretakers and aides, save for a few, lack the tiniest bit of compassion and/or interest in the patients' welfare or comfort. They are so nasty that no amount of sensitivity training could help. This is such culture shock coming from HSS where the care and kindness is five star quality. I was left to fend for myself for hours on end when I developed diarrhea and chills and could barely get myself to the bathroom. A diaper was tossed to me, but no one came to follow up and check on me. When I rang the bell and asked for help putting my leg up on the bed, which was painful from knee replacement surgery, I was told " she showed you how to do it" before reluctantly helping me. I was told the night before my discharge that an aide, who was one of the few kind individuals there, would help bathe me and wash my hair before my discharge that morning. When she didn't show up, a different aide came in and told me that I would not be getting bathed because I had gotten bathed theday before! She seemed to really enjoy telling me that! Eventually, I was helped with bathing by the kind aide. A walker was ordered for me for my day of discharge. I had only used a walker during my weeklong stay. When my walker hadn't arrived 15 minutes before my Ambulette was set to come, I was informed that I would not be getting a walker because I got one in 2023! I was discharged shakily with a cane that I had not practiced with at all. And last, but not least, was the horrendous, vile, unhealthy food that was served. Inedible! After my week stay at Mary Manning, I felt broken.

I used to volunteer at this place. My job was to help senior citizens during their weekly computer…read moreworkshops. Helping people with simple tasks like checking and sending emails, placing orders online, and printing documents really make a world of difference in staying connected to society. Some of the people here are really quite amazing and they have some amazing stories to share. They frequently hold special events and meetings here and their facilities are quite good but they are understaffed. If you ever have some free time on your hands, your time will be well spent volunteering here.

If you are thinking of sending your loved ones here, I suggest to run the other way. My…read moremother-in-law was placed here for a few months and we took her out within weeks. They are under staffed and will lie to get you in there. If your loved one has any type of behavioral or memory issues they will take advantage of the resident and snow them with narcotics to shut them up. Not all staff members are trained properly so that is the biggest issue. My mother-in-law also has a very strict medication schedule that was never properly given at correct times. For the price it's not worth it. We now have her in our home under 24/7 care with amazing caregivers who give her much better care and the one on one she really needs.. please re think your decision before signing up for this place it may look fancy and beautiful but I'm telling you now it's a nightmare....BEWARE!!!!!!!!!!!

When my siblings and I were looking for a care facility for our father, we searched everywhere in…read moreNew York City (because of course we wanted to visit him, and bring the grandchildren). We found The 80th Street Residence. And before COVID, it was wonderful. And then, well, everything changed. I wouldn't board a dog at this place. They manage patients with medication (including medications with FDA black box warnings). If staff is short, they lock patients/residences in their rooms. Their in-house doctor refuses to cooperate with outside specialists, or even meet with the families (including holders of health care proxies, living wills, guardianships, trusts, etc.). And at the end of it all, when the resident patient/resident has been so neglected that intervention is needed, they'll just dump him/her to the nearest ER without so much as a phone call. All this with a five-figure (multiples) per month price tag. As I said, I wouldn't put a dog in this place.

Friends that live in Senior Citizens Communities aren't dead yet! Some go out for a drink at my…read morelocal hangout next door! They keep up even at 100 years old. I should be that lucky!! Don't stereotype humans because of their age. Get to know some. You may be surprised what you learn and how much fun you can have!! This community is costly but offers all the services on premises that someone needs to live a full and happy life. It's right in my neighborhood. :-) Adopt a Senior!

So grateful that my mom is at this lovely, lively place. The apartment is light-filled and…read morecomfortable, the staff is great and caring, and the food is better than other reviewers have said. I appreciate Carnegie East and the activities--from Classical music appreciation to Shakespeare to Friday Happy Hour--keep my mom engaged and happy.

UPDATE (March 11, 2026): Coterie has now reimbursed the full replacement cost of my mother's…read moredentures. I appreciate that resolution. The review below reflects the experience and concerns that led up to that outcome. Update (March 2026): After my original review, I was contacted by management and informed that reimbursement for the dentures that were discarded while my mother was a resident would be processed. I subsequently received an email confirming that the payment was being processed. However, despite that assurance, I have not been provided with a mailing date or confirmation that the check has been issued, and I continue to be told only that the reimbursement is "still in process." For that reason, it is not accurate to characterize this matter as resolved at this time.

I am a resident in Coterie Hudson Yards. This is my home and I feel so grateful to have found it…read more The new building, common areas, dining room, and apartments are open and full of sun and well designed. Our elegant dining room offers views of the river on one end and also the skyline of the New Yorker building and the Empire State on the other end. I could elaborate about amenities, but as is true in most situations, it is the people that brings my home alive. The staff is professional while being attentive, caring, and warm. The other residents are friendly, interesting, and fun to be with. If you or a loved one are looking for the next to perfect place to be---come and visit Hudson Yards and the Coterie.

Having witnessed Michael devotedly take care of both his parents, I can't think of anyone who I'd…read morerather entrust to help my own family navigate Assisted Living. Michael showed courage in the face of the extremely difficult and lengthy simultaneous illness of both parents, often requiring complex decisions about long-term care and planning. If you're seeking someone for yourself or for your loved ones with strong character, kindness and compassion, it is surely Michael who represents these qualities to an amazing degree.

From the owner: We work tirelessly to help find our clients best fit solutions for Independent & Assisted Living or…read moreMemory Care. This is a personalized, concierge style service which comes at no cost to the client, as we are compensated by the communities where we place. Our mission is to make what can be a daunting life transition as seamless as possible by carefully curating for our clients a short list of recommended communities based on medical needs, social/cultural preferences, desired location and budget. We'd welcome sharing more about our service with those either in immediate need or just starting to explore their long-term care options.