Concourse Rehab is a secret gem located in a quite area on The Grand Concourse. The staff is very…read morecaring and patient, I was surprised to see such kindness. The building looks newly renovated, clean and floors look shiny. My elderly mother was sent there and she was very nervous staying there the first night. I was trying to leave but was hesitating bec I felt bad leaving her alone and nervous. One of the nurses sat with her and told her that she was going to stay with, not to worry. She told me to leave and not worry bec she wasn't going to leave her. I was right away at ease and grateful. Actually, all the nurses were caring and attentive. I feel proud to have such a wonderful facility in our neighborhood!

hospitality suck !!!!when dealing with the patient . they need to have more patience .they walk…read morearound with attitudes can't say hi. (Nurses Cna some Respiratory can ask them do nothing. Change they butt every 3to4 hour

I stayed at Bayberry for two weeks of rehab following a two-week hospitalization at NY…read morePresbyterian. While I want to sincerely thank the excellent PT, OT staff, and the Activity Director--all of whom were compassionate, professional, and highly competent--my experience with the nursing care and administration left me deeply concerned. While some nurses and aides were attentive, others showed a disturbing lack of empathy, especially toward vulnerable residents. One elderly woman--who I learned was a former nun--would cry out for help repeatedly at night. She was often ignored for hours, even when she managed to crawl into the hallway from her bed (which had been placed on the floor for fall prevention). I personally witnessed night staff literally walk around her, rather than assist. On the rare nights a more compassionate aide was present, she received help--but this should not be the exception. Upon discharge, my prescribed medications (from the hospital) were supposed to be coordinated with my local pharmacy. I was assured by both the "visiting physician" and head nurse that my prescriptions were sent. They were not. I confirmed multiple times with the pharmacy that nothing had been received. I ended up discharged at 1:00 PM with no access to critical medications, despite having done everything I was told. Repeated calls to Bayberry got me nowhere--staff had already "gone home for the day." Finally, at 10:15 PM, I was told I could come pick up my medications myself--and only after insisting--was I offered reimbursement for the $100 Uber round trip. After a month of serious health challenges, I was forced to travel at 10:30 PM from the Bronx to New Rochelle just to get the medications I should have had that morning. My pharmacy did not receive proper prescription orders until 4 days later. No apology or follow-up was ever given by the Nursing Home Administrator, the Head Nurse, or the "Visiting Physician." This facility may appear quaint and capable of personalized care, but too many staff members are either untrained, indifferent, or both. If your loved one is cognitively impaired or unable to advocate for themselves, please be cautious. Bayberry needs to do serious internal reflection and overhaul its administrative and night shift care systems. Until then, I cannot in good conscience recommend this facility to others.

At Bayberry the staff is very accommodating, helpful & compassionate . They go above & beyond with…read morethe care that they displayed for my husband . It is as close to a second home as I could wish for my husband to be in . The staff & the facility is outatanding. If you are looking for a place that cares don't hesitate to come to Bayberry. 10/10

My husband is currently receiving subacute rehabilitation at this facility, and overall we have had…read morea positive experience. The staff is friendly, welcoming, and treats both patients and their families with kindness and respect. One thing that has stood out is the food--it is fresh, tasty, and well prepared, which is so important during recovery. Families also have access to a microwave and vending machines, which is a thoughtful convenience during visits. The Director of Nursing has been attentive and responsive, and outside medical appointments are scheduled appropriately with follow-up care coordinated. The facility itself is modern, clean, and well maintained, with housekeeping staff consistently keeping the environment spotless. Patients have access to their own television with a Fire Stick, which helps make their stay more comfortable. I also appreciate the therapy department's open-door policy, which allows families to feel more involved in the rehabilitation process. My only suggestions for improvement would be to provide more regular updates on patients' progress so families can better understand how rehabilitation is going. In addition, the West Wing seems to be short-staffed on weekends, which can affect the overall experience. Overall, I would recommend this facility. The caring staff, clean environment, quality food, and strong therapy services have made a positive difference in my husband's recovery.

My mother was an inpatient at this skilled nursing home for almost a year and a half following…read morespinal surgery. About a year later, in June 2025, she also underwent knee surgery, which added to the challenges of her recovery. When she first arrived, she was unable to walk at all. Through consistent care and the dedication of the nursing and physical therapy staff, my mother made remarkable progress. She is now able to stand, pivot, and take a few assisted steps--something we were not sure would be possible at one point. I would like to especially thank Migdalia, Irene, Corine, Nurse Carlos, Nurse Jackie, and physical therapist Lornie. Their professionalism, patience, and genuine compassion played a major role in my mother's recovery, and they always treated her with dignity and encouragement. While there were some challenges along the way, as one might expect in a long-term care setting, the overall quality of care was top-notch. I would highly recommend this skilled nursing home to anyone in need of rehabilitation or extended nursing care. -- Gilda

awful experience at Bronx Park Rehabilitation. The staff is incredibly unprofessional and the…read morefacility is poorly managed. There are no CNAs available to provide proper care please underdtsnd the CNA is responsible for at least 10 other patients, so it's impossible to get the attention you need. The place is dirty, and the maintenance team takes forever to address any issues, leaving things broken or in disrepair for far too long. the glowing 5-star reviews are fake, and the facility is actively deleting negative reviews to cover up the truth. It's frustrating when friends and family try to share their experiences, only to have their voices silenced. Please do your research and avoid this place if you care about receiving quality care.

had a terrible experience with Bronx Park Rehabilitation Center. The communication within the staff…read moreis horrendous, and it's clear that patient care is not a priority. My loved one was left unattended for long periods, Sometimes one CNA is left to cover an entire floor. patient are left roaming the floor, and smelling like urine. It's apparent that patients' needs are ignored, and there's no coordination between staff members to provide proper care. I am beyond disappointed and would not recommend this facility to anyone. Avoid at all costs! The real Heroes are Henry and Mary who are overworked.

Last place you want to go. Nurses are nasty and do not know what they are doing. They let my…read moregrandmother sit in her fenced for 6 hours before they changed her. The PT came to work with my grandma and couldn't because she was still in her pajamas and shit filled diaper. 2 weeks in this place and she was dead. Do not send anyone you love here. Also her crystal vase was stolen, but I'm much more upset about them killing my grandmother.

great place quality people friendly environment their are a lot of things positibe about wartburg…read moreit has great health care facility

They offer private rooms which is great. The surrounding area is nice. The patio with the Koi pond…read moreis beautiful. The CNA's are wonderful but there is a lack of communication between the nurses and patient. What they say they offer and what you get doesn't match. If you ring the bell they are slow to respond. If you fall out of bed at night you are SOL. The nurse Sheryl said Tylenol was an Nsaid. I questioned Sheryl's competency since she had to use Professor Google to find out Tylenol is an analgesic and not a Nsaid. And they have her giving out medication. The nurse Eric refused to give my sister a cancer patient pain medication. His reason was it wasn't documented that she was given any pain medication. I don't know whose chart he was reading. Nurse practitioner Diya and RN Anna sitting in the same office and will give you different information regarding the same patient. I questioned their lack of urgency when I told them my sister needed to go to ER for a blood transfusion when her hemoglobin was under 7. They want to repeat labs. First time her hemoglobin dropped, the tech from Northwell never showed up to repeat lab. When they finally sent my sister to the ER, her hemoglobin was 5.8. I requested certain blood work to be taken weekly and faxed to the oncologist. That was never done. The food is lacking. They give you a menu and they give you what you did not select. My sister can't eat corn. They gave her corn. She does't eat carrots, they gave her carrots. The dietician said you cant have Raisin Bran because of the Phosphorus and they would give her Raisin Bran Cereal. The dietician said you need protein since you are on dialysis. Her lunch one day was peas, carrots and bread. I had to ask where was the protein. Candace said you have use their medical supplies because they would order it. They sporadically provided supplies. I had to make sure my sister had her own medical supplies. The nurse cut her with scissors while changing her bandage because she wanted to dress the wound her way instead of listening to how we change the dressing. Anna said my sister didnt look like she was pain because she was looking at her phone. When you go for dialysis, you take a notebook with you that the dialysis center onsite is suppose to update. When you return from dialysis you give the notebook to the nurse. NO ONE reads it. Novi and Grace said that Rogisin the dialysis center doesnt update Methodist with the results of any blood work they do. Candace told me the opposite and Rogisin updates the notebook. From what I saw, the nurses don't read it. We finally decided not to send my sister back there after she was hospitalized a 3rd time. Her hemoglobin was 4 when she finally went to the ER because no tech showed up take her blood. We felt that under their care my sister would DECLINE OR DIE. Two weeks after she came home, Rachel from the dialysis center called me to see how she was doing. They didnt know my sister refused to go back there and came home. I found that strange because Miguel and Elizabeth from Methodist knew my sister refused to return. But again, there is a lack of communication amongst them. Yesterday, I received a certified letter from them with a NOTICE OF DISCHARGE/TRANSFER with inaccurate info. It should have said patient no longer felt safe with the lack of care. Since my sister is home and doing outpatient dialysis elsewhere, her numbers are monitored. The new dialysis center communicate with my sister and her doctors. I haven't had any issues with her new treatment plan at the new place.

Take your most hated family member here. Understaffed, no communication, free for all after the…read moreupfront bells and whistles. Trust me do not do it!

I have been at Schervier since June 4 for rehab with two knee replacement surgeries. The staff is…read morevery helpful and the nurses are great. The rehab staff is all very skilled and helpful.

The BEST rehabilitation center in the bronx and manhattan. FREE parking and transportation for…read morefriends and family. 24/7 Visiting hours and great concierge services. Long term placement is available as well. Amazing Physical therapy and quality care. Easy commute from manhattan. Neighborhood is quiet and beautiful. 15 min from midtown. Easy access to the metro north, 1 train and BX10 bus. HIGHLY RECOMMEND.

My family was at this facility, his social worker Vivette very helpful she reassured me every…read morestep of the way, she calls for meetings and was informative in everyday- Thanks to her for a very good experience.

Good day my family member was on manor 3 she was recently…read moredischarge to home with 24 hour service, i must thank the social worker Ms. Vivet who coordinate this effort so my mother could receive this service, she was prompt, respectful, and always in communication with me regarding everything, even when my mother Ms. Perez leaves, she was still checking in, this is EXCELLENT with capital. Good job.