Supervisor of Social Work @ Regis Care Center was instrumental in helping me with all that I needed…read morewithin the area of social work. I was at Regis for short term rehab because of an amputation of the small toe on my left foot (March 2024), which had a previous amputation of the left big toe in 2012. I was at Regis to get stronger and functional to go back home; now under home health care as well. Ms Cruz helped me so much with even picking up my mail from my apartment's mailbox and bringing it to me at the center to making it easier to be released when I was strong enough to go home. The latest thing she helped me with was SSA (Social Security) wrongfully reduced my benefits because they stated that I was living at the care center but I was discharged on July 18th! So Ma Cruz sent SSA my discharge paper and a letter explaining that I was discharged on July 18th. I'm very grateful to her and some other kind, compassionate staff at Regis Care Center. Sincerely, Erobogha Azeza

I am currently a client at Regeis Care Center, and I can unequivocally attest that it provides…read moreexemplary care in nursing, wound care, physical and occupational therapy. It is also very well kept, from the grounds to the physical plant, which is quite well-maintained and CLEAN. I find most everyone professional, accommodating and respectful. In fact, most people I have encountered here have expressed that they "love this job." The primary reason for my being admitted here is for wound care. The wound care providers are like none I have ever seen. They are very conscientious and fastidious. I can't compliment them enough! The physical and occupational therapy provided is top-notch. Clients are not warehoused, nor are they left to linger between "sets." The entirety of the staff is mindful and take note of all of the clientele. This facility's ONLY downfall is in its delivery of food services. I am at a loss to understand how it can be so deficient when every other department is wholly on point. I dare say that if there was improvement in this department, they might NEVER experience a low census, as I would expect people to be knocking down the door to receive their care.

A Caring Hand Services is excellent. The staff are incredibly kind, reliable, and truly dedicated…read moreto their clients. They go above and beyond to make sure every family feels supported and cared for. I highly recommend their services!

Scheduling staff is very attentive and calls are answered promptly. Staff takes the time to answer…read morequestions and address concernd.

Great home care. Caring and compassionate staff. Thank you for taking care of my grandmother.read more

In looking for a new agency to help with care for my mother, I came across Caring One. They had…read moregood online reviews and an office nearby. Additionally, an aide with whom we already had a working relationship, was looking for a new agency. So, after a couple of back and forth calls with Cassandra and Amilyn, it was decided that our aide would take an interview. We had also gone so far as to discuss what the next steps might be, should this be a good match for both parties. And then, everything went sideways. For no discernible reason, Caring One, after meeting with the aide and doing the initial intake of her information, seemed to then fall off the radar. As a prospective client, I called numerous times, only to be put through to a messaging service each time, without a single call back for more than a week. So, after about a week, my wife, who happens to work near their office, headed over to see if she could speak with someone there. When she arrived, she found a small cubicle, among a larger co-working/shared office space, tucked away on the 20th floor of 14 Wall St., in which sat Cassandra. My wife asked what was going on, and why they hadn't returned any of our calls. Cassandra said something about needing to speak with her boss and not having the answers herself. It's been a week since then and there has been no call back. Bottom line, this should be a major red flag for any prospective client. When you cant get through to an agency at the outset, and once you eventually do, and their reasoning is nonsensical, you should take that as an indication of how things might go in the future. Safe to say that when things get a little confusing or trying, they will likely come up short of your expectations.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

Lisette is highly competent and also fun to chat with. Also, Eleanor at reception is smart and…read morefunny, and serves up efficient scheduling. Physical space good too.

Ive been going to Access for a few weeks now. Rebecca and Lissette are super friendly and helpful…read more They're both very patient and kind. Lissette is incredibly knowledgeable about PT and is the perfect balance between being sensitive to your needs while also pushing you to improve. I'm healing from few different injuries right now and Lissette has without a doubt helped speed up the process and has made it easier to manage. If you're thinking about going for PT, don't hesitate- go book a session with Access.

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.

My family was at this facility, his social worker Vivette very helpful she reassured me every…read morestep of the way, she calls for meetings and was informative in everyday- Thanks to her for a very good experience.

My mother-in-law was admitted to Kings Harbor Multicare Center three separate times over the course…read moreof nearly 10 years because of complications from congestive heart failure. While her first two stays had their challenges, nothing could have prepared our family for what happened during her final admission. The quality of care appears to deteriorate the higher up in the building patients were placed.There were many days when patients sat lined up in wheelchairs along the hallway for hours with little interaction, stimulation, or engagement. My mother-in-law was still mentally aware enough to express how much she hated sitting there, staring at a wall, waiting for someone to acknowledge her. One of my greatest concerns was the lack of basic nursing care. We were told she needed to be repositioned every four hours to prevent pressure ulcers. Despite those instructions, she developed severe bedsores that became so painful she cried every time staff cleaned them. Family members visited every single day for at least four hours and never once witnessed anyone repositioning her. More often than not, my daughter repositioned her, herself because she couldn't bear to see how uncomfortable she was. Her water pitcher was often filled only once each day, leaving her with warm water for hours. There were multiple occasions when she called us on her cell phone from her room because no one would answer her call light. We then had to call the front desk to get someone to check on her. Our family handled all of her laundry ourselves. Every week we brought her clothes home, washed them, and returned them. Yet one week we arrived to discover every piece of her clothing had disappeared. Nearly eight months after her passing, no one has ever explained what happened to her belongings. Perhaps the most upsetting experience involved the financial department. When her insurance benefits were exhausted, we fully understood there would be financial responsibility for her continued stay. What we did not expect was for staff to approach my mother-in-law directly and have her sign paperwork involving her pension and Social Security benefits instead of discussing those matters with our family. By that point in her illness, her cognitive status fluctuated because her failing heart was no longer providing adequate oxygenated blood to her brain. The facility documented those cognitive changes in her medical record. Despite this, financial documents were presented directly to her while we, the family members who visited every single day, were never contacted beforehand. When we confronted the finance office, hoping for an explanation, the interaction only made matters worse. Mike spoke to me with a tone and level of disrespect that left me in tears. He insisted my mother-in-law was mentally competent to handle her own affairs, repeatedly stating that because I did not have power of attorney, I had no right to question what had occurred. We were never provided copies of the documents she signed, nor were we even allowed to review them. As a result, the facility gained access to her income while she still owned a home and had financial obligations outside of the nursing facility. My mother-in-law entered Kings Harbor for one reason, to rebuild her strength through physical therapy so she could hopefully undergo heart surgery and return home. Instead, we watched a vibrant, intelligent, independent woman steadily decline while under their care. At 80 years old, she was anything but a typical nursing home resident. She loved following current events, discussing politics, listening to music, watching sports, and engaging in meaningful conversations. She still had a passion for life. Rather than helping her maintain the independence she still possessed, it seemed that the focus became managing her decline instead of maximizing her quality of life. Not every employee lacked compassion. The Physical Therapy department, especially Yelly, genuinely seemed invested in helping my mother-in-law regain strength. There was also an aide named Terrie whose kindness and compassion stood out during an incredibly difficult time. Their humanity is something I will always remember and appreciate. After she passed away in January 2026 while still a resident of Kings Harbor, I began receiving bills at our home demanding payment of her outstanding balance. Receiving collection notices while grieving her loss felt insensitive, inappropriate. Based on everything my family witnessed and experienced, I cannot recommend Kings Harbor Multicare Center.

Don't be fooled by the professional website of this company. Their home care is far from…read moreprofessional. My fathers caregiver was AlWAYS on the phone. She had to be constantly reminded to engage my father in different activities. When asked if she could do a simple chore her reply was " Don't tell me what to do. " Do yourself a favor... Don't use this company. There are others out there to choose from.

We could not recommend them more highly! The team is great. We are so appreciative of Glenn Irene…read moreand Catherine, Rosie, Wendy, Patricia and so many other of the aides who gave such kind care and support to our Mom and Dad these last few years. We will always remember at our father's passing two years ago how one of the nurses cried when telling our dad's friends. I knew the WFC leaders cared for our parents and appreciated their humor, stubborn opinions, and friendly kind hearted ways. We knew they were always in great hands. They are in the business for all the right reasons and provided wise council all throughout. They also kept our parents safe and happy as well.