hospitality suck !!!!when dealing with the patient . they need to have more patience .they walk…read morearound with attitudes can't say hi. (Nurses Cna some Respiratory can ask them do nothing. Change they butt every 3to4 hour

Friendly people that truly know there profession..They always smile when Zi enter and it makes me…read morefeel good...

Differently not a good place for your love one. We have asking for a MRI to be done since my mother…read moregot there. When we decided to take her out and miraculous the found an appointment for September 11th. We still decided to take my mother. We was going to get the MRI the University Center called Mont Sinua and and canceled her appointment & the in home therapy. becareful of the Director they are not very good. Don't believe the video you see on there website

I'm not sure but the staff seems to be friendly enough. They have a day room here where people can…read morevisit with their family's. They have great activities here they even have concerts. I like that they treat the people good. The staff is friendly and kind to the patients they have a sense of humor. It's an old building I don't know how long it's been here but it's clean and spacious. My friend will be going home this week I'm so happy about that!so I brought him a fried Red Snapper and some stuffing. He's loving it. The lady had just bought him some food it didn't look good at all. I wouldn't eat it. So when he saw the food I cooked for him he was so very happy

Sent my brother Jerry McGee there to die! In this age of the coronavirus this facility was not…read moreattentive to his needs as related to a stroke he suffered. Not enough staff to help this once vibrant 76 year old survive! I am responsible for his demise because I assumed he was strong enough to go for himself once he was discharged from the worse hospital in Manhattan. I was wrong. I was dead wrong. In real life there are no do overs so never put your loved one in a nursing home that pretends to be a rehab facility!!!!! So sorry my beloved brother

Excellent care for their senior residents. My opera company performs for them throughout the year.read more

Review of Kittay The Sbordones were here…read moreBut now we're gone We've left this review To carry on The folks at the doors were good and were always sunny. The food is bad. The servers surly. Our dad was treated with respect, Until they decided he was a pest. The community of residents was always kind Even as he lost his mind. Thanks to dementia, one thing is true You'll miss him, more than he'll miss you.

People have no common sense they moved me fr a perfectly good room 169 into rm 151b making it sound…read moreso good (con artist) during the worst heatwave NYC seen thus far, my aircon doesn't work i haven't had a asthma attack in years but i sure did feel li I was going to have one last nigh, after a whole day of exercise who wants to go back to their room in td heat

This facility is terrible!!!…read more Don't send your relatives here, I promise you, you will thank me later. Issues: 1. Impossible to get someone on the phone. 2. Non responsive. 3. Employees are very lazy and unattentively to the patients. 4. The administration doesn't know how to manage employees. The list could go on and on. Trust me this is a real review.. Skip this place!

I was visiting a resident. It makes no sense to complain to the head of their social work…read moredepartment who seems like they don't care. The guests go around taking supplies. Little bugs flying aĺl over. The room window screens have holes and need to be replaced. If you give gratuity, they take care of your loved one. The portion of servings are for babies and not adults. Some workers are very nice while others are not. I could not believe this lady social worker who was called Martinez who was yelling and screaming at a resident. It looks like those who are in charge need a to be replaced.

Isabella Nursing Home was truly a Godsend for my dad and our family. It all began with an…read moreincredible human being named Dolores Roque. She not only did her job to the fullest, but she also took the time to truly listen to me--a daughter living out of town, feeling helpless and desperate to get her father closer to family as his health was declining. Her compassion, patience, and dedication meant more to me than words can express. My overall experience with this facility was phenomenal. From the doctors, to the social workers, to the chaplain, and later Mike with hospice--every single person we encountered showed genuine care, professionalism, and heart. The entire team and staff are absolutely PHENOMENAL. Thank you for giving my father the dignity, attention, and care he deserved until his very last day. I will forever be grateful for the consistent communication, kindness, and support you provided during one of the most difficult times of my life. I could never thank you enough. Yvette Peñalver Thomas

Take your most hated family member here. Understaffed, no communication, free for all after the…read moreupfront bells and whistles. Trust me do not do it!

The best kept secret in the Bronx! Our mother was sent here after a leg break. What a blessing…read more Communication was great even before she was transferred from the hospital. Everything was clearly explained and all questions answered. From our first visit, every single staff member, from the front desk to the cleaning staff, was pleasant and helpful and friendly. As a family, we were not looking forward to any rehabilitation living, however, we have already recommended Methodist if it's needed on the future.