I am quite late putting this review up, specifically approaching about 7 years…read more To paint the brief picture, my mom was diagnosed with cancer back in 2015; she was admitted to Methodist Hospital in Park Slope in Brooklyn; when it was determined she had cervical cancer that had spread, and she decided NOT to have chemo or surgery, we knew it was just a matter of time before she would leave this earth. When we determined that we couldn't have her comfortable at home (due to the machination of many of the family challenges) I was praying that we could get her into palliative care. Then the 'can we afford it' question comes up. I wanted to get her into MJHS because the tour showed me and my brother how our siblings would all be able to travel to Manhattan Beach AND have a place to visit in memory of her wonderful/beautiful existence. One of the nurses came to Methodist and while my mom was living close to poverty on medicare (but not medicaid) I was made aware that she could qualify for Medicaid (she was a working class female that was too proud to apply for what she was qualified to receive). Suffice it to say, my mom was a beautiful soul and she DESERVED to leave this earth in a manner that spoke to how she was loved. MJHS's Manhattan Beach campus was the PERFECT place to have my mom transition from this earth. The care provided, the facility itself...ALL WAS EXCELLENT AND RESPECTFUL FOR HER CARE AND TRANSITION. I have since donated annually as much as I can to MJHS on behalf of my mom's memory. I plan on buying the ornaments for the holidays in honor of her memory. If you're looking for a place for your family member who is on their transitional plane, PLEASE PLEASE check out MJHS.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

My loved one was in their nursing facility. As I was active in my loved ones day to day care, I…read morecame to know the staff well. Paramount to me was not only the medical care, but also the open lines of communication between my family and the staff. Calls were returned and bedside meetings, be they impromptu or scheduled, were never an issue. When end of life was imminent, my loved one was treated with respect and her dignity was maintained to the end. I could not have been more pleased at the level of care my loved one was provided. My loved ones care givers even paid their respects at the memorial services.

My sister had been a patient in the rehabilitation program since June 26 2026. The staff has been…read morecondescending , very cruel at times, and dismissive towards client needs. My sister was left in a chair on a regular basis unattended for more than four hours at a time. It caused her a great amount of pain she is an amputee. However , the front desk is eager to assist you and amicable. The facility is kept pristine as far as cleanliness.

We have not yet had an opportunity to properly thank the MJHS New York Hospice team for the…read moreextraordinary care they provided to our loved one, so I wanted to offer a brief testimonial. From the moment hospice care was recommended by the New York hospital staff, MJHS provided compassion, guidance, and reassurance during an incredibly difficult time. Their New York doctors, nurses, hospice social workers, and other professionals became an integral part of our loved one's round-the-clock care, working seamlessly with our existing medical and caregiving teams. They supported not only our loved one, but also the small, intimate network of close friends who surrounded them throughout this journey. Every interaction reflected kindness, dignity, professionalism, and respect. They honored our loved one's wishes, helped us understand what to expect, and ensured we never felt alone. Every recommendation was grounded in comfort and dignity, and their expertise helped ensure that our loved one's final weeks were handled with exceptional care and compassion. We will always be profoundly grateful to MJHS for the care they provided and the support they extended to all of us during one of life's most vulnerable times.

We have not yet had an opportunity to properly thank the MJHS New York Hospice team for the…read moreextraordinary care they provided to our loved one, so I wanted to offer a brief testimonial. From the moment hospice care was recommended by the New York hospital staff, MJHS provided compassion, guidance, and reassurance during an incredibly difficult time. Their New York doctors, nurses, hospice social workers, and other professionals became an integral part of our loved one's round-the-clock care, working seamlessly with our existing medical and caregiving teams. They supported not only our loved one, but also the small, intimate network of close friends who surrounded them throughout this journey. Every interaction reflected kindness, dignity, professionalism, and respect. They honored our loved one's wishes, helped us understand what to expect, and ensured we never felt alone. Every recommendation was grounded in comfort and dignity, and their expertise helped ensure that our loved one's final weeks were handled with exceptional care and compassion. We will always be profoundly grateful to MJHS for the care they provided and the support they extended to all of us during one of life's most vulnerable times.

Long overdue review-after a lengthy stay in Maimonides my Mother was admitted to Shoreview in…read moreFebruary 2020-this was weeks before the COVID lockdowns-my Mother celebrated her 101st birthday in September 2022 and almost reached 102, passing on August 23, 2023-care was usually excellent-the only few exceptions were on the weekend when p/t staff were frequently attending to my Mother-the facility is clean and my interactions with the staff were positive

I received excellent care from the medical staff. The food is excellent. The facility is very…read moreclean. I highly recommend it.

it is best health care in nyc and best food and service in tri state area best admidstrater…read moreand all staff i would like too be admitted in november this year did this home get better as of nov lst year

Edited to add: I forgot that I have a video of one of their nurses refusing to assist my…read moregrandmother in walking to her bed from The chair across the room. She told her to walk to her bed on her own. My grandmother was 93.

My stepmother got terrible treatment from these home hospice care nurses. When she was in the ER I…read moreasked the nurses to do a UTI (urinary tract infection) test since she had mental confusion just before. The ER nurses said she had normal temp and vitals and didn't want to do anything invasive. They said the broad spectrum antibiotic they gave her would take care of any UTI. I found out later that this is not recommended for UTIs since it can make them resistant. A narrow spectrum antibiotic is recommended, and then one after the other has to be tried quickly. UTIs are the second biggest cause of elderly women going to the ER. The hospital recommended this hospice. My stepmother at her home continued to lose appetite and not feel well. I called the 24 hour hospice nurse and she was in the area. However, just like the regular hospice nurse, she said they go by three signs of UTI only: the patient has to have temperature, mental confusion, and different urine than usual. I told her about the mental confusion from a couple weeks before but the nurse said it had to be recent. I said I looked it up and elderly people do not show the same UTI signs, they show loss of appetite, fatigue. The hospice nurse said they only go by these three and said she did not even have any equipment to test UTI. I was told by the other hospice nurse that I could get UTI test strips from a pharmacy to test myself and if positive they would do a further test. I wanted to go get the test strips the next morning. The nurses refused to send her to hospital as you give up your rights to do so yourself. They told me they didn't want to extend her suffering as she was going to die anyway. Which she did the next day, most probably from a UTI infecting her kidneys and causing sepsis, as she did not have any other real causes. Stay away from these people.

If one of your loved ones is sick and needs hospice care, I beg of you, for their sake, do not…read moresubject them to MJHS Hospice care. I wouldn't wish them on my worst enemy. My mother was sent home on hospice, and after receiving recommendations from friends, we selected MJHS. It was a terrible decision. MJHS is an infuriatingly bureaucratic organization, utterly incompetent, designed to give the absolute minimum care possible, and to save money at every turn. They do not care about the patients whose lives they exercise control over; they care about their bottom line. With MJHS, getting even the simplest, most critical requests done is unacceptably slow. Need a refill of morphine? That will take 24 hours; hope you didn't run out. Ran out of Atropine on a Friday? Sorry, we can't handle that until Monday. Need a new piece of medical equipment? You'll probably have to call multiple times and be extremely persistent before anyone will lift a finger. Here's what happens when you call MJHS. You will reach a customer service agent, who is not medically trained, who is not able to do anything. The only thing that person can do is to take a message. They will then, supposedly, pass that message on to a nurse, who will supposedly do something about it. In many cases, the nurse can't do anything either, so they will supposedly pass the message onto a doctor, who will pass a response back to the nurse, who will then pass a response back to the customer service agent, who may decide to call you. Of course, that usually doesn't happen, and by the time it does, the message has usually been so garbled that they got it all wrong, and you will have to start the whole process again. I want to be clear that my experience was not limited to a few bad apples. I probably interacted with two dozen MJHS employees and almost all of them were bad. This organization is fundamentally broken. Dealing with MJHS is similar to dealing with a large impersonal company like AT&T or Verizon. Ask yourself: do you want to trust Verizon's customer support line with the care of your loved one?

I would like to express my gratitude for the exceptional care and support provided by Jonathan…read moreJones, Director of Residential Services at the Center for Hope Hospice. From the beginning, he went above and beyond to ensure my mom's transition into residency was as smooth and stress-free as possible-both personally and financially. He secured her placement as quickly as we needed and made an overwhelming process feel manageable. His compassion and dedication were clear in every interaction and still remain so. What stood out the most was his responsiveness. He returned every phone call promptly, answered questions with patience and clarity, and made sure I felt informed and supported. His professionalism and genuine care made a world of difference for my mom and my family. I highly recommend him and Center For Hope to any family navigating this challenging journey.

My deepest appreciation to the Hope Center. I feel so blessed to have found them. My brother Billy…read morekept saying the world just needs to love one and other. I will be eternally grateful to each and every one of the staff for tending to Billy with kindness, respect and yes, love. An additional thanks to Fran who was so supportive to my family and who said the most beautiful prayer I've ever heard at my brother's bedside. I have never experienced this amount of kindness and understanding anywhere, they make certain that everyone receives the care comfort and love and support to make a difficult time easier. The Hope House is a blessing, of which I will always be thankful for. Lisa

Note: This not a review of the complete Calvary Hospital service portfolio, which also includes a…read moresocial work aspect. Few people give thought to dying and death. Most people probably vaguely plan to pass away peacefully at home, perhaps surrounded by loved ones. But this isn't possible sometimes. For such times, an inpatient hospice facility can handle end-of-life transitions peacefully and respectfully -- for the most part. Calvary Hospital is one of the larger hospice providers in the New York City area. ArchCare operates the 18-room Dawn Greene Hospice under the banner of Calvary Hospital, at the Mary Manning Walsh Home, a nursing home in the Upper East Side. The Hospice is on the 15th Floor. Patients may expect to suffer a few frustrations: - Patient records may not transfer smoothly from previous healthcare providers. - The food is not good. The hot water could be a little hotter. - Patients may be discouraged by staff from using the in-room bathrooms, and asked instead to use underpads or bedside commodes. - Patients may be discouraged by staff from leaving their beds. - Some weekend staff seem less responsive and responsible than most weekday staff. Many of these limitations are understandable. Hospices are designed, staffed, and funded for palliative care; not emergency care, not curative care, not assisted living. That said, staff could be better trained in wound care. The duration of a patient's stay at a hospice may be anyone's guess. The balancing act between the incredible resilience and tragic frailty of the human condition can be unknowable. The one surprise of our experience here was that they asked us to remove our loved one on the same day as death. This hospice, as with most, apparently does not have a morgue, and must comply with health mandates. Do have concrete plans for a funeral home or mortuary as your loved one enters a hospice. Visitor Logistics: - The best way to reach Dawn Greene Hospice is via mass transit, as on-street parking is scarce and nearby parking garages are expensive. However, parking websites / apps may provide coupons for nearby parking garages. - Consider making restaurant reservations or using Yelp's Waitlist feature early if there is a possibility of eating dinner in the area -- the best nearby restaurants do fill up early. - Visitor check-in / check-out is handled by the nursing home. - There is VPN-friendly Wi-Fi. Ask for the password at the front desk. - A patient shower room by Elevator Bank A serves as a makeshift visitor bathroom. (Each patient room has its own bathroom, but with a non-lockable door.) - The Family Lounge is a comfortable room, with a television, circular conference table, individual lounge-style chairs, a loveseat sofa (i.e., seats two), a refrigerator with freezer, a microwave, a K-cup coffee / tea maker, and a cold water and ice dispenser. Weekly meal menus for patients are posted here, as is the meal delivery schedule. - As a reminder, items placed in the refrigerator / freezer must be labeled. - During the Covid-19 quarantine, visitors in the Family Lounge are asked to keep their masks on and stay 6 feet apart. - There are no accommodations for visitors who wish the spend the night with their loved ones, other than the cushioned in-room lounge chair and whatever footrest can be found. This is typical of most inpatient facilities. Overall: Despite some misgivings, Dawn Greene Hospice does a good job overall in providing an important service that meets most patient, family, and visitor needs. We don't live in a perfect world; better treatment would require significantly greater systemic investment, or deeper pockets for private nursing services. I am grateful that this hospice made the last days of our loved one more comfortable than they would have otherwise been.

I received a call 30 minutes before my mother passed away. I'd been given no warning that she was…read moreso close to passing -- in fact, just three days before I was told it could be "weeks" and the day before I was told absolutely nothing different. I did not have enough time to get there and she died with no family or friends to hold her hand. 30 minutes after they called, she was dead. Either they did not check on her or were so unfamiliar with the signs of death that they did not know she was dying until it was too late. I trusted the Dawn Greene hospice. That was a mistake.