My experience at Remington, Rancho Bernardo has been very good. Sometimes things don't get done…read moreperfectly but we have that in life. The staff and people are kind and understanding. Our head of Concierge has been exceptionally good and keeps us informed. Jackie Kerr

I have lived at Church Creek for 3-1/2 years now and I'm very pleased with everyone here. The staff…read moreis very caring and friendly. I feel as though all the residents and I are one big happy family.

If you working yourself with your patient with Luda it's maybe ok. BUT if you need services from…read moretheir coordinator Natasha and their home attendance it's horrible! Stay away! Their home attendance lie about their experiences. They will make your family member fall without calling 911. They're not trained to give proper help during bathing. They too lazy to cook. Oatmeal in the morning once a week maybe chicken soup they don't care what you eat all day or all week. They will break your personal belongings. When you plead to get a different home attendant you get yelled at and they send you substitute for one day to come down and then same girl again. You will not get rid of useless home attendant until she is ready to leave. Natasha would yell " what am I going to do now?!" It used to be better, now this office and their workers are horrible monsters. Even their home attendant admits that it's America and everything bought with money. Stay away from this place especially Sheepshead bay office!

Was here a week ago .Customer service is great and very professional.Beautiful blonde girl at the…read morefront desk met me with smile and answered all my questions ,not typical for Brighton beach offices,where rereceptionists always rude and unprofessional.Human resources gave the information i needed in order to apply for the job.Office stuff is professional and knowledgeable.Would recommend this home care to everyone!

From the owner: We are located in a very diverse area where people come from different countries and speak many…read moredifferent languages. Here in BNV Homecare Inc. we will strive to speak your language. The communication between BNV Homecare Agency, Inc. the client, and the family is the most important task in order to understand each other and respect the customs of other nations. That is why we employee multi-lingual staff to speak your language.

Finally, an agency that actually cares about the patient. My aide is a god send, we have a routine…read moreand it's made my life much more enjoyable and livable.

The person whi arrived did not speak ANY ENGLISH and this was a problem. Michelle the coordinator…read moreinformed me that they would send me an ENGLISH speaking person without my request. This must be in insider issue. I am soooooo disappointed. I am left again after a full knee replacement with no in home services after 13 days.

I don't recommend them, i switch agencies cause i was promised someone who spoke spanish and now…read morethey don't have anyone to take my case, they offer me some who spoke english and also a male, i don't feel comfortable,

Great home care agency. Easy to work with and accommodating. Fast to respond to questionread more

I'm very appreciated for big help of reception person Nurgul, polite & attentive, quickly solves…read moreour problems. Thanks!

Excellent agency and people cared about people service. All…read moreworkers has professionalism.

This agency has aides that (1) have little or no experience when caring for the elderly; (2) some…read moresteal. When you complain to the agency, the owner will tell you that the aide passes a background check and they have no control what an aide does when they're in your or parents' home. You would need to install cameras to watch everything. I can't even rate it a "1".