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Brooklyn, NY

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Advantage Home Care

4.6 (10 reviews)
Closed • Closed
Updated 1 month ago

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5 days ago

The staff are friendly and supportive, always assisting us. Thanks for coordinator and front desk person.

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3 months ago

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11 months ago

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6 months ago

My coordinator helps a lot with my case, a special thanks to receptionist very professional. Thanks for all agency.

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9 months ago

I'm very appreciated for big help of reception person Nurgul, polite & attentive, quickly solves our problems. Thanks!

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2 years ago

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4 years ago

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4 years ago

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4 years ago

They helped my grandfather while he was doing through Dementia. I have to thank everyone there for all their help and hard work

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4 years ago

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Review Highlights - Advantage Home Care

“This is a fantastic agency with people that really care about the people they service.”

Mentioned in 4 reviews

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Personal-Touch Home Care

Personal-Touch Home Care

1.0(3 reviews)
0.8 mi•Sheepshead Bay

You wont be given a "personal touch" from this agency! The nurse evaluator told me how many…read moreservices my husband would receive, where when I spoke with the intake coordinator told me he would receive less services. Then when they called me, because I didn't pickup the phone, didn't leave a message. I then called and asked for information from a scheduler who needed to speak to their supervisor and said she would call me back which she didn't call back until 2 work days later. Then I found out they didnt have a speech therapist to take my husband's case. I got in touch with a home health aide (hha) supervisor who successfully set up a hha to start on the next business day. The hha was lovely and I had no complaints there. After 2 hha visits, I find out that the contract ends in 8 days and I now have to cancel appointments to get all the contracted services. The physical therapist evaluator who was scheduled never called to confirm and didnt show up and called me later and will show up to tomorrow. There is no way my husband is going to receive all of the mandated PT and OT services in the allotted time frame. I'm extremely unhappy with this agency and DO NOT RECCO.MEND this organization.

This agency is a big joke, most of office workers hardly speak English. They are unprofessional, do…read morenot give you normal answers and directions, lazy to answer any questions. Never let you inside the office, keeping baskets outside to drop timesheets. And than those timesheets vanish. when you csll them never get anybody on the phone, if accidently somebody answers, they are so incompetence, hardly understant what they want to say.

Americare - Americare

Americare

1.5(37 reviews)
2.2 mi•Marine Park

Americare, cared for my mother for almost two years in her home. They gave me guidance as her…read morehealth Proxi and even when there was the inevidable adversity, they stepped up and provided excellent support. The care takers we ultimatly ended up with were excellent and teh support of the outside team including Ocupational and physical therapy. Even provided a dr referal and nursing regular visits. I cannot say enough about what a life saver Americare was for me and my family .

The only good thing about this place is the aid that helps my mom, Americare treats you really nice…read moreto sign you up but after that they basically crap on you. My mom was getting care and she was scheduled to receive care for the next couple of weeks, i called them to see what's needed to get a extension, they put me on hold and after a hour they answered and told me her services will be cut after today, i asked why and they rudely said someone made a mistake and i wasn't supposed to get services, i had no one to stay with her so i called in sick for work and was fired, they gave me no prior notice so i had no time to find a replacement for her. They did not care and were absolutely disrespectful in the way they talked to me. They made a mistake it wasn't my fault but i paid for it and am now jobless. I can tell you that they will be really polite to sign you up, if you fall for this you will see what I'm talking about the very first time you need to call them because a aid didn't show up for or you need help. They are unprofessional and rude . Believe me don't go with this service it will be a headache every time you need to get help from them, and they seem to not care at all. If you love the person needing aid skip this place , it's going to make the transition so much harder if you go with them. Trust me please.

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Americare - Americare

Americare

Americare
Americare - Office building

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Office building

Special Touch Home Care - Communication matters. Our team speaks multiple languages to better serve clients and families.

Special Touch Home Care

2.3(14 reviews)
1.4 mi•Midwood, Gravesend

WARNING: Serious Safety Issues…read more I would strongly caution anyone considering Special Touch Home Health Care to look elsewhere. My experience with this agency involved negligence, untrained aides, missed coverage, and a complete lack of transparency, all of which put my uncle's safety at risk. On multiple occasions, the agency failed to send a scheduled home health aide, leaving a vulnerable patient without care. When aides were sent, some were clearly untrained and unable to safely perform basic tasks, including transfers. Most alarming, an aide sent by this agency allowed my uncle to fall twice within a two-hour period. Even worse, the agency did not notify me about the second fall or that EMS was called. I only discovered this by reviewing footage from my in-home security cameras. This kind of lack of communication and accountability is unacceptable in home health care. Despite repeated emails and complaints, the agency showed a cavalier and dismissive attitude, failed to take responsibility, and did not implement meaningful corrective action. These are not isolated mistakes--they point to systemic problems with training, staffing, and oversight. If you are caring for a loved one, I strongly encourage families who experience issues with this agency to also report concerns to: Medicaid / Managed Care Plans State Department of Health Waiver programs (such as NHTD) Accrediting and oversight agencies Public reviews matter, but formal complaints are what protect patients and force accountability. If safety, transparency, and competent care matter to you, stay away from this agency.

Very unprofessional....SAD it's still open Be very careful…read moreinstall a camera, make surprise visits.... I wish I would have done this in the beginning. I don't know if criminal backgrounds are done... I have video's of my poor mother being verbally abused. Caution beware!!! Had to give one star to post this. UGH!!!

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Special Touch Home Care - Personalized home care helps individuals stay safe, independent, and comfortable in the place they call home.

Personalized home care helps individuals stay safe, independent, and comfortable in the place they call home.

Special Touch Home Care - Our caregivers provide the daily support that helps clients remain safe, comfortable, and independent at home.

Our caregivers provide the daily support that helps clients remain safe, comfortable, and independent at home.

Special Touch Home Care - Reliable home care starts with showing up. We're here to support clients and families when they need us.

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Reliable home care starts with showing up. We're here to support clients and families when they need us.

Advantage Home Care - homehealthcare - Updated October 2026

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