My wife and I have been residents here for over three months and are very happy here. A couple can…read moreget a three room suite; two bedrooms and common room with kitchenette. Singles can get a one bedroom or a studio apartment. Apartment floor plans can be seen on their website. If you might have trouble keeping track of your medications they can handle that for you with dispensing at breakfast, lunch and dinner as your needs require. They will come to your apartment to deliver meds too! The dinning room is more like a restaurant as you get to chose from a menu at every meal. Outside of the dining room snacks are served. There is always something to do with a calendar of events offering a range from bingo to more cerebral things like discussions of court cases and current events. WiFi is free but you can also order faster service from Spectrum. "Spectrum Assist" + USA Gov subsidy based on your income could get you that service at no cost to you. Be sure that you request both subsidies at same time as "Spectrum Assist" is not available for "existing customers". In other words if you get internet with $30 federal subsidy and then request "Spectrum Assist" you will be denied as you are an "existing customer". The staff is wonderful. Do your due diligence when considering places. One place was taken to court for taking advantage of residents. Their idea of assisted living was two strangers in one room without even a privacy curtain between beds. Search names of places with appropriate key words.

I'm sharing this review as a result of my call with their staff Eleanor on Wednesday, March 8 at…read more1pm ET and I immediately sent an email to their general inbox calling attention to their executive team. *edit - suggest you include language such as Elders are required to know and speak BASIC ENGLISH on your website and admission package so for those NON-ENGLISH families we don't waste time speaking with your staff. THANK YOU! ----------------------------------------------- I was calling to get an inquiry about getting additional information for a community for my elderly grandma and I wanted to share my experience with you. I appreciate the prompt response getting a call the next day but the level of service your staff, Eleanor provided is truly despicable. For context my grandma is 86 years old and she's been in this country for more than 40 years and no she doesn't speak English. We lived in a Chinese community for a majority of her life and she leaned on her family members to be her advocate to translate for her. I'm DISGUSTED that Eleanor REPEATEDLY ASK ME SHE DOESN'T SPEAK A WORD OF ENGLISH AND HOW SHE WAS SUPPOSE TO COMMUNICATE IF SHE NEEDS HELP OR PAIN. Either Eleanor needs some listening lessons to hear what the family needs are or SHE NEEDS TO BE LESS JUDGEMENTAL about non-ENGLISH speaking elders. I'm so disappointed GIVEN YOUR RATINGS and will DEFINITELY BE SHARING THIS WITH OUR AAPI community about HOW NON-INCLUSIVE your community is. We are a family looking for care for our elderly grandma and if she doesn't brush up her customer service, I'm concerned for your business model. Lastly, if this is the FIRST ENGAGEMENT OF A STAFF MEMBER, HOW DO YOU EXPECT ME TO TRUST YOUR OTHER STAFF? Sincerely, A CONCERNED PROSPECT & CARING GRANDDAUGHTER

Good available staff when needed but the physical structure has to be improved well enough to get…read morethe proper balance of the good patients and staff

My family was informed by Sanford Manor Adult Assisting Living Facility, Flushing, NY that they are…read moregoing to discharge our 30-year-old daughter in 30 days into a homeless shelter. Our daughter will not be able to live correctly in a homeless shelter. She needs 24 hours care, she is not able to take care of daily living skills having a Bipolar Schizoaffective disorder. They want her to sign papers on Monday 23, 2023 to start the discharge process. I do not understand how this place is supposed to help people with mental issues and just throw them in the street. They mentioned they are looking for a better place but if they do not have one in 30 days she goes to a homeless shelter. How can our health system do this to people who can not help themselves? Their reason is they can not handle her mental illness behaviors, so they send her to a homeless shelter. It takes a lot of time to find another facility, a lot of paperwork 30 days is not enough. She deserves to be treated with dignity, she did not ask to be mentally ill. Our daughter needs someone to give her meds and make sure she's doing the needed thing to live correctly. As her family we can not provide her with this, we tried very hard but we needed serious help. Plus, we are older now and can not keep up with her behaviors like a full-staff facility can. If she goes into a homeless shelter we will lose her to the streets, and without her meds, she will not be alive long. Plus, Mayor Adams talked about our city and mentioned the issues of the homeless and mentally ill being disregarded, how can this be right? Can someone please help us or give suggestions? We are looking for a lawyer that handles cases like our daughter's or a Supervised Support Housing Facility that deals with mentally ill adults, We agree she needs a more Supervised Facility but we need more time to locate one for her. Insurance is Medicaid We just reaching out for Lawyer or Supervised Support Housing Facility Thank you All

Atrocious. I got there to visit my partner. No phone calls. I was not permitted inside. Their…read moredoorbell set off an emergency fire alarm. There was a room full of catatonic looking elderly folk (no offense) staring emptily at one another in a circle. My partner had on filthy sneakers that stank of fungus. His toenails had turned deep yellow from the fungus they let fester there. He had no cane. They couldn't find his hearing aid which he is completely dependent on and affects his balance. Someone claimed they give him walks, his legs have Peripheral Artery Disease and they had large swollen bubbles of possibly retained water. My partner seemed groggy, distant and depressed. They have a yard but the place is like an abusive prison. What kind of assisted living place keeps a deaf man for 12 days without a hearing aid. My guess is one with no doctors or much medical staff. Skip this jail. If you know of someone here, pull a Shawshank redemption and break them out. They claim to charge $3,800 a month for this place. WHO are they kidding!!! Notice there's almost no pictures and their activities calendar stopped in 2017 !! It's not an assisted living facility, it's a warehouse.

From the owner: Sutton Gardens enhanced assisted living, located in the heart of Flushing, NY offers both private…read moreand semi-private suites for seniors who have reached a point in their life where it is too difficult of just not safe to live alone any longer. Sutton Gardens Enhanced Assisted Living staff provide 24 hour personal care and supervision. Sutton Gardens provides a secure home like environment on one floor with no stairs, allowing for safety with ambulation whether someone requires no assistance, a walker or a wheelchair. Sutton gardens is fully licensed by the NYS Department of Health. Care is provided on an all inclusive basis which allows residents to be able to age in place.

My Dad Jerry lived at the Brandywine @ The Savoy in Little Neck for seven plus memorable years. He…read moremoved in just short of Age 90 and enjoyed his time there very much. He was always treated with the utmost respect and received exceptional care. Everyone from the staff at the reception desk to the office staff to the nursing staff and personal care staff were all wonderful to him and our entire family. In fact we believe that living at the Brandywine in Little Neck extend our Dad's life probably by years. We will always cherish the many good times we spent there celebrating holidays and his birthdays. The Brandywine at the Savoy gets our highest recommendation. Jerry P. Jr.

My mother lived at Brandwine Living at The Savoy for a little under two years prior to her passing…read more I am so grateful for all the incredible people who work there. They treated my mom with respect, love, and good humor. The place is clean, has lovely furnishings and decorations (which my mom always liked!), and a good variety of different places for seniors to visit, sit, and walk. There were always fun events planned for the seniors, including parties, concerts, crafts, movies, Bingo, lectures, and more. I loved receiving a daily email from the facility with information about the menu and events so I could remind mom about fun things to do. As the years progressed, mom had increasingly challenging health issues, but the folks at Brandywine scaled up their support and took such good care of her. I was able to go to work every day knowing that she was in good hands. And I also feel that Brandywine didn't just care for Mom, but they were also so supportive of our family at each stage of my Mom's decline - they were kind, caring, knowledgeable, and served as thoughtful partners in my caregiving. I am especially appreciative of Asif in the Wellness Center, Janet in Customer Care, Lisa (one of the caregivers), Jeremy at the front desk (who put up with my constant phone calls!), Toni in the business office, and everyone else whose names I missed. Each time I drive past Brandywine I miss mom, but I am thankful that she was able to spend her final years of life in the care of such wonderful people. I highly recommend this place to anyone looking for a caring community for their loved one.

I would like to start off giving my thanks to the director Barbara Castellano who was exceptional…read morein getting things done for my mom. The staff that I have had contact with is excellent they do their best to make you feel at home and they seem to put the seniors and families first, this is something new for my mom and it's been less than a week and she seems to be FINE. IT IS A PLACE THAT I WOULD RECOMMEND AND I WANT TO SAY THANKS TO EVERYONE THAT IS HELPING ME! GOD BLESS KEEP UP THE GOOD WORK

My father has been at Madison York going on One year. When they told me that they would extend his…read morelife span, I now have no doubts. Instead of him sitting in a room all day doing nothing but watching T.V. he is now on a routine schedule that keeps him busy and going. I had seen many other facilities in the past when looking for my mother, But this is by far the nicest, cleanest and friendliest place I have seen to date. I even told him (dad) this is were I want to come when I get up there in age!! And many thanks to Gregg, Barbara C, Chandra and the rest of the staff. Fred Fisher

excellent care given in this facility I highly approve of the care we weighed all the options and…read morethis was the best

Stay away from this HOLE. They use all these lazy agency aides who leave your loved one in soiled…read morediapers from morning til night. Saw aides sleeping while supposedly on watch by front desk. If you ask for help they walk away or say I am on a break. They leave rooms dirty and if you go to supervision they just cover it up. They do not isolate people during flu season so everyone gets sick. The aides do less than the minimum attempting to feed patients with dementia. This place is hell on earth for the vulnerable elderly.

Do not send your loved ones here. Medical care here is satisfactory. They told me they'd help my…read moremother within six months of rehab but rather kept sending her out to hospitals until she died... Their care team was selling lies about how great their care will actually be; when in reality the facility is run down, overcrowded, their staff is unsociable with patients, and they're ultimately only interested in milking insurance money from them.

My name is Juanita Pittman- Roulhac and my mother is in room 123-2 and have been at the facility…read morefor several days and I'm so pleased with the staff overall they are all polite and pleased to help espeically Marquita who works as the receptionist, very polite and always willing to assist in anyway. I'm So happy I chose Meadow park for my mom.

Heard great things about this place. While I have had no personal contact, it is highly recommended…read moreand highly regarded for excellent service, facilities and activities. If I did have a need I would definitely be in contact.

Incredible place-- my mother is happier here than she has been in years. Wonderful, caring staff…read morewho are authentically dedicated to the residents' wellbeing and dignity. Residents are treated like whole people. Impeccably clean, warm, inviting. This place is all about health and heart. A real gem.

no this place killed my mom!!!!!!!!!!!! they are under staffed and the staff does not notify you…read morewhen your parents are not doing well...they are murderers in my experience!!!!!!!!!!!!!!!!!!

This facility is the WORST I hope anyone who see this comment to avoid them. PLEASE DONT SEND YOUR…read moreFAMILY HERE! I have called them multiple times and I have only speak to one staff that is nice. Others are just rude beyond imagination. They moved my grandma once and my parents went there to visit during the process. They have ZERO idea about where she is right now. And when I called them later to see if they have finished moving her the lady who answered the call didn't even hear me out and start shouting at me and tell me I should to call the care giver who is off work. After I tried to explain her multiple times she finally realized that the care giver is not in charge of moving my grandma. They are. And they told me my grandma is doing ok and I doubt it VERY MUCH. When my grandma passed away in their facility they are also very rude and inconsiderate. Simply calling me and saying like "hey your grandma is dead. Call the funeral guys to pick her up" Even when I'm talking to the supervisor he is still presenting the same attitude.