Do not send your loved ones here. Medical care here is satisfactory. They told me they'd help my…read moremother within six months of rehab but rather kept sending her out to hospitals until she died... Their care team was selling lies about how great their care will actually be; when in reality the facility is run down, overcrowded, their staff is unsociable with patients, and they're ultimately only interested in milking insurance money from them.

My name is Juanita Pittman- Roulhac and my mother is in room 123-2 and have been at the facility…read morefor several days and I'm so pleased with the staff overall they are all polite and pleased to help espeically Marquita who works as the receptionist, very polite and always willing to assist in anyway. I'm So happy I chose Meadow park for my mom.

Atrocious. I got there to visit my partner. No phone calls. I was not permitted inside. Their…read moredoorbell set off an emergency fire alarm. There was a room full of catatonic looking elderly folk (no offense) staring emptily at one another in a circle. My partner had on filthy sneakers that stank of fungus. His toenails had turned deep yellow from the fungus they let fester there. He had no cane. They couldn't find his hearing aid which he is completely dependent on and affects his balance. Someone claimed they give him walks, his legs have Peripheral Artery Disease and they had large swollen bubbles of possibly retained water. My partner seemed groggy, distant and depressed. They have a yard but the place is like an abusive prison. What kind of assisted living place keeps a deaf man for 12 days without a hearing aid. My guess is one with no doctors or much medical staff. Skip this jail. If you know of someone here, pull a Shawshank redemption and break them out. They claim to charge $3,800 a month for this place. WHO are they kidding!!! Notice there's almost no pictures and their activities calendar stopped in 2017 !! It's not an assisted living facility, it's a warehouse.

From the owner: Sutton Gardens enhanced assisted living, located in the heart of Flushing, NY offers both private…read moreand semi-private suites for seniors who have reached a point in their life where it is too difficult of just not safe to live alone any longer. Sutton Gardens Enhanced Assisted Living staff provide 24 hour personal care and supervision. Sutton Gardens provides a secure home like environment on one floor with no stairs, allowing for safety with ambulation whether someone requires no assistance, a walker or a wheelchair. Sutton gardens is fully licensed by the NYS Department of Health. Care is provided on an all inclusive basis which allows residents to be able to age in place.

no this place killed my mom!!!!!!!!!!!! they are under staffed and the staff does not notify you…read morewhen your parents are not doing well...they are murderers in my experience!!!!!!!!!!!!!!!!!!

This facility is the WORST I hope anyone who see this comment to avoid them. PLEASE DONT SEND YOUR…read moreFAMILY HERE! I have called them multiple times and I have only speak to one staff that is nice. Others are just rude beyond imagination. They moved my grandma once and my parents went there to visit during the process. They have ZERO idea about where she is right now. And when I called them later to see if they have finished moving her the lady who answered the call didn't even hear me out and start shouting at me and tell me I should to call the care giver who is off work. After I tried to explain her multiple times she finally realized that the care giver is not in charge of moving my grandma. They are. And they told me my grandma is doing ok and I doubt it VERY MUCH. When my grandma passed away in their facility they are also very rude and inconsiderate. Simply calling me and saying like "hey your grandma is dead. Call the funeral guys to pick her up" Even when I'm talking to the supervisor he is still presenting the same attitude.

If you are an active older adult looking for a warm community, a safe environment, lovely…read moreaccommodations, stimulating activities, tasty and varied meal options, and access to transportation options that free you from depending on a car, then you might consider Flushing House. I have been a resident for a few months now and I highly recommend it. The location is extraordinary. It is on a quiet street, but two blocks from the hustle and bustle of downtown Flushing with its many stores and transportation options. Manhattan is an easy commute, just a 5-minute walk to the LIRR station and a 15-minute ride to Penn Station or Grand Central. I work part-time in Manhattan, and I've never had an easier commute! Queens College, with its plays and excellent musical offerings, is a quick ride on a nearby bus. Flushing Town Hall with its stellar jazz program is four blocks away. The beautiful Flushing Library is an easy walk, as is Macy's and one of the best pizzerias in Queens. Here at Flushing House itself, there are many interesting offerings - book club, language clubs, exercise programs, both domestic and foreign movies, and a lovely rooftop atrium that is open 24 hours a day. There are many food options at each meal and, once you realize all the choices you have ( on and off the menu) you can always find something you like. One can pick up meals and take them back to one's apartment, but the communal dining room has been a way for me to meet other residents and make the acquaintance of some lovely people. The staff is kind, hardworking and understanding with residents (even when a resident might be cranky!). My apartment is very sunny, clean, and comfortable, and weekly housekeeping is included. If you are an active older adult wondering what the next step in life should be, come to one of the frequent open houses that Flushing House hosts and see for yourself. You may find, as I did, that it is a lovely place in a great location with a price that is very reasonable considering all that is included.

EVERTHING because of the Community Sales Director Marlo Molano, who gave us the complete tour of…read moreFlushing House. She was professional, personable, extremely knowledgeable, patient, empathetic, caring, ............. I could go on and on with superlatives, but I'm sure you get the picture. She made what would normally would be a very stressful situation, just the opposite. We felt both seen and heard. The tour lasted 3 hours, but we never felt rushed, pressured or patronized. This allowed my wife and me to ask all the questions and get all the information needed to make an informed decision! Thank you Marlo, you are the best!!

My mom stayed here for 2 months last year and had a very good experience. Could the place be…read morecleaner ? Of course , any place could be cleaner . The staff were very pleasant and helpful, when they weren't being called in 5 different directions. It's not necessarily their fault that they are short-staffed or that some patients have very high needs. We left there ready to continue recovery at home, so mission accomplished. I felt the need to post because I didn't want all the negative reviews to unfairly bias anyone's decision in going to Pavilion.

ABSOLUTE WORST PLACE EVER!!!!!! I had to take my dad out of this place and they completely botched…read morethis discharge procedure and made false claims, about why he was being discharged. My dad came out of that place worst than when he went in. I swear I think they are over medicated individuals every patient in there looks like a zombie. the social worker is completely incompetent and the guy in charge of finance is Cleary unsympathetic to family members.

Heard great things about this place. While I have had no personal contact, it is highly recommended…read moreand highly regarded for excellent service, facilities and activities. If I did have a need I would definitely be in contact.

Incredible place-- my mother is happier here than she has been in years. Wonderful, caring staff…read morewho are authentically dedicated to the residents' wellbeing and dignity. Residents are treated like whole people. Impeccably clean, warm, inviting. This place is all about health and heart. A real gem.

I have attended several of their annual picnics. Very warm atmosphere, great food and music…read more I have also chaperoned Sunday school students and interacted with the residents. It has warm and caring staff. I had great time chatting with several residents.

The staff is the best. The care my mom received is amazing. The social works are very helpful and…read morethe food is amazing. All the staff including non medical staff was very helpful and joking around with my mom on how she was to young to have a daughter my age made her feel great.

this place is horrible, they have roaches in the rooms and beds, they don't wash their clothes or…read moretowels, the food is not edible to eat please don't send your love ones to this place

My Dad Jerry lived at the Brandywine @ The Savoy in Little Neck for seven plus memorable years. He…read moremoved in just short of Age 90 and enjoyed his time there very much. He was always treated with the utmost respect and received exceptional care. Everyone from the staff at the reception desk to the office staff to the nursing staff and personal care staff were all wonderful to him and our entire family. In fact we believe that living at the Brandywine in Little Neck extend our Dad's life probably by years. We will always cherish the many good times we spent there celebrating holidays and his birthdays. The Brandywine at the Savoy gets our highest recommendation. Jerry P. Jr.

My mother lived at Brandwine Living at The Savoy for a little under two years prior to her passing…read more I am so grateful for all the incredible people who work there. They treated my mom with respect, love, and good humor. The place is clean, has lovely furnishings and decorations (which my mom always liked!), and a good variety of different places for seniors to visit, sit, and walk. There were always fun events planned for the seniors, including parties, concerts, crafts, movies, Bingo, lectures, and more. I loved receiving a daily email from the facility with information about the menu and events so I could remind mom about fun things to do. As the years progressed, mom had increasingly challenging health issues, but the folks at Brandywine scaled up their support and took such good care of her. I was able to go to work every day knowing that she was in good hands. And I also feel that Brandywine didn't just care for Mom, but they were also so supportive of our family at each stage of my Mom's decline - they were kind, caring, knowledgeable, and served as thoughtful partners in my caregiving. I am especially appreciative of Asif in the Wellness Center, Janet in Customer Care, Lisa (one of the caregivers), Jeremy at the front desk (who put up with my constant phone calls!), Toni in the business office, and everyone else whose names I missed. Each time I drive past Brandywine I miss mom, but I am thankful that she was able to spend her final years of life in the care of such wonderful people. I highly recommend this place to anyone looking for a caring community for their loved one.