Zero stars. This place is the worst! My mother was on the memory care floor. They do not…read morecommunicate with the family. The administration is unethical, obnoxious, uncaring, and they lack transparency. It is nearly impossible to reach the administrators and they don't return calls. They sometimes reply to emails. My mother lost over 60 lbs in 4 years with no explanation. They didn't ensure her thyroid was checked to tailor her medication and she nearly died. They lost her dentures, luggage, and her clothing and did not reimburse. We had to do hwr laundry because they were putting other patient's clothing on her, even underwear!! The Serenity coordinator was a cranky obnoxious woman who eventually calmed down but her title is a total misnomer. My mother fell several times, probably because they were not ensuring she ate enough. Her last fall led to a brain bleed, lengthy hospital stay followed by a lengthy rehab stay. Watwrford lacked the professionalism and decency to let us know they were discharging her so we could find another place for her. They told the rehab to inform us. Needless to say during her 3 months, and counting, in the rehab we were considering they may not be a safe place for her. Now that we have considered everything we know for sure she was not safe their and we are fortunate she didn't die in their care. The administration also posts positive reviews on their site to skew their rating.

From the owner: Services *3 Gourmet Meals a Day - Served Restaurant Style…read more *Snacks *Assistance with Personal Hygiene (Showers) *Medication Management *Comprehensive On-site Medical Staff, including Full-time Registered Dietitian *Exciting Recreation Program *On-site Physical, Occupational & Speech Therapy *Massage Therapy *Specialized Unique Therapeutic Program for Neurological Conditions, Aphasia, Memory Impairment, Post Stroke...Call for More Details... *2 Week Respite Stays Available *Trial Stay, Vacation Stay, Hospital Recovery Available *Additional Care Services Available* Waterford Wellness Program Amenities: *24 Hour Concierge *Weekly Laundry Services *Daily Housekeeping *Dry Cleaning Available* *Beauty Parlor / Barber Shop *Computer / Internet Access *Fully Furnished Rooms *Services for Different Religious Denominations *Private, Semi-Private, Deluxe and Waterfront Rooms *Private Separate Rooms can be Reserved for Family Gatherings* *Resident Lounge on each Floor *Private Phone Lines in each Room* *Plenty of Outdoor Seating *Wall-to-Wall Carpeting *Emergency Alert System *Full Bath in every Room *Cable with Flat Screen TV's *Individually Controlled Heating & Air Conditioning

Tanika in the lunchroom today was particularly helpful and kind. Tanika has always been pleasant…read moreand patient. Thank you,Tanika for taking such good care of Rosa on the 6th floor.

The facility has a social worker who never returned my calls. I left several messages for her to…read morecall me. My brother has been at the center for over a month now. I finally went to her office. I felt unwelcomed and that I was bothering her with my present and my questions. Definitely a bad experience.

Friends that live in Senior Citizens Communities aren't dead yet! Some go out for a drink at my…read morelocal hangout next door! They keep up even at 100 years old. I should be that lucky!! Don't stereotype humans because of their age. Get to know some. You may be surprised what you learn and how much fun you can have!! This community is costly but offers all the services on premises that someone needs to live a full and happy life. It's right in my neighborhood. :-) Adopt a Senior!

New and superb assisted living facility: highly alert seniors live here and get two meals a day,…read moremaking their own breakfast in their apartments. Medical care is available and so are activities well beyond shuffleboard: poetry writing group, current events, etc. Outside guests may join residents at meals for a fee. Warm and caring staff and residents. Not inexpensive, however.

Heard great things about this place. While I have had no personal contact, it is highly recommended…read moreand highly regarded for excellent service, facilities and activities. If I did have a need I would definitely be in contact.

Incredible place-- my mother is happier here than she has been in years. Wonderful, caring staff…read morewho are authentically dedicated to the residents' wellbeing and dignity. Residents are treated like whole people. Impeccably clean, warm, inviting. This place is all about health and heart. A real gem.

Much better than Hamilton I can attest to THAT, facilities here are SERIOUSLY lacking but the staff…read morebeing some best of I'd say make up for that...not many options outside of this and the horror zone that is Hamilton by the VA so I dunno what more to say. Other than the staff here are pretty solid nice people...just this place is DATED beyond belief.

No good. Plus food terrible staff unprofessional…read more Waited forever to. Get. Service

My 90 year old mom just moved into Riverview and it's wonderful! Great apartment, wonderful staff,…read moredelicious meals, good location in the middle of Manhattan, and much more affordable than similar independent living facilities in Manhattan. I'm so glad we found Riverview!

Our mom moved into the Delaney about six months ago. I can't adequately describe how wonderful the…read moreexperience was for our mother and our family. The staff is caring and simply tremendous and worthy of calling out by name Seari, Mathew, and Jackie in particular. The dining staff goes the extra mile with a varied daily menu. I got to spend a lot of time as mom was at end of life...I met some amazing residents who genuinely cared for my mother. The culture of The Delaney is what helps make it unique. The building is brand new with a definite pride of ownership. As you can read I appreciate the Team Delaney and highly recommend it for your loved ones Steve Bashe

From the owner: The Delaney at Bridgewater, in Bridgewater, New Jersey, offers a vibrant senior living experience…read morewith Independent Living, Assisted Living, and Memory Care, all within one campus, allowing residents to age in place as their needs change. Nestled on 38 wooded acres just off I-287 and Route 22, residents enjoy both a peaceful, residential setting and proximity to Central New Jersey's upscale shopping, dining, and entertainment. Guided by LifeStyle Promises®, the community emphasizes comfort, choice, and connection, empowering residents to shape their lifestyle and enjoy meaningful daily moments. Services include bi-weekly housekeeping, 24/7 staff support and emergency systems, apartment and grounds maintenance, local transportation, chef-prepared meals, a Health and Wellness Navigation program, most utilities, and a pet-friendly environment. Amenities feature restaurant-style dining, a full-service salon and spa, a fitness studio, art studio, access to higher levels of care, a multipurpose room for socializing, and underground parking. Every detail is crafted to create a welcoming environment for a maintenance-free, fulfilling lifestyle.

My super-active dad (88) has been at The Residences for several months. Director of Community…read moreRelations Nancy Waldman gave us a thorough tour and provided continued feedback until Dad relocated from his Old Bethpage home of 55-plus years. The accommodations are impeccable. Warm, homey and immaculate, The Residences feels like a community. The kind and caring staff provide excellent support and service, from the event coordinators and directors to the wait staff and other helpers. My 8 year old and her friends love to visit. We've enjoyed concerts and dinners with Dad, and he's gone to lectures, movies and other events. Only wish I were 88!

I'm definitely going to work With this agency first time…read more Talking to a employer from this Company she was so warm and polite When they returned my call very personal And kind I must say

Prepared to be stolen from and the aides being super lazy...it'll cost you more to replace…read moreeverything stolen.,