Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

Great service every time! Kyle and Jeremy both diagnosed our issues and made things work in an…read morehour!

I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

I had a great experience with Isaiah and he was able to quickly offer a solution to my iphone…read moreissue. He resolved the problem within minutes which helped me to get back up and running. It is not inexpensive, however, you cannot put a monetary value on being without a phone. He was much more helpful in offering a solution that Verizon or Geek Squad offered. He later helped me with data transfer and stuck to his time estimate and communicated as promised. After the positive experience, I went back to get a screen and camera protector. I am told it's a $10 replacement fee + installation for each for the time that I own the phone--better than what I previously got through Pure Gear from Verizon. My experience was very positive and I would recommend ReConnected.

Reconnected Device Repair operates with blatant bait-and-switch behavior and zero integrity. When I…read morefirst went in, the guy who helped me was super nice and eagerly sold me a $400 screen replacement(which came with a 1 year warranty), took my money, and then when I went back to get the screen fixed again (due to a black dot forming at the top of the screen) another worker refused to honor it when I needed their service again. The guy told me he couldn't help me because there was "physical damage" and that "voids the warranty". So what was the warranty I paid for originally for then? When I went in to address their failure to uphold the contract, I wasn't helped--I was treated with rudeness, attitude, and complete disregard. The guy basically shoved my phone back at me and told me he couldn't help me. Instead of resolving their mistake, they were dismissive and disrespectful, as if honoring their own agreement was somehow unreasonable. He told me it would be another $400 if I wanted any help with my phone. This business is dishonest, unprofessional, and untrustworthy. Promising services to get customers in the door and then backing out while treating them poorly is unacceptable. If something goes wrong, expect excuses, attitude, and no accountability. Reconnected Device Repair does not stand behind its word and should be avoided at all costs.

These folks are amazing! So knowledgeable, fast and the kindest humans. Our community is so lucky…read moreto have them.

My wife's iPhone 11 pro suddenly wouldn't turn on and we quickly took it here hoping it wasn't a…read moreserious issue. The staff checked and saw that the phone was still drawing a charge. We left the phone and got a text an hour later that it was a software update issue (we hadn't yet installed the last two updates), and that the phone was otherwise A- OK. We paid $20 for the service and left satisfied! I could not be happier with the job they did.

Was happy to did this spot on Apple Maps. Was in Prescott for work and got out early enough to make…read moreit by here in time to get my cracked up glass screen protector replaced. The female tech was quick and placed the new screen perfectly. A lovely visit and I appreciate this business very much today.

Fast friendly service. Quality work. They are skilled and provide good advice. I have used them…read moreon 3 occasions and am very satisfied. I plan to get my iPhone screen replaced soon.

I needed specific rechargeable batteries for a handheld wireless phone. Unfortunately, rechargeable…read morebatteries don't last forever and the ones I purchased should provide several years of rechargeable service. none of the other box stores had these specific rechargeable batteries, so batteries plus was a lifesaver.

Very polite employees. I always have a great visit at all batteries plus locations. I was happy to…read morefind this location when I was in Prescott for the day and get supplies I needed. The employees are knowledgeable about the area too and assisted me to find a phone repair place. Thanks batteries plus!

PC Works helped me out of a jam quickly and professionally…read more Thank you for your excellent service

PC Works quickly helped me fix the malware issue on my laptop. Very responsive and knowledgeable.read more

Greg and his team at Tri-City Computers are excellent! Not only did they replace my laptop…read morebattery, they replaced it again at no charge when the one the manufacturer sent was a lemon! They are great to work with, always professional, and very affordable! I cannot recommend them highly enough!

Greg helped me out on a computer issue over the phone. We both put our heads together and rectified…read morethe problem. Greg is an expert in computer repairs and advised me with no charge. A very congenial gentleman whom I would highly recommend for all of your computer needs. Chuck Johnson Prescott AZ. 01-29-2025

Soft tech and Chris can do just about anything and I'm amazed about the diversification of…read moreexperience and abilities that he can do.

Chris at SofTech Computers, has always been very kind, patient, professional and helpful every time…read moreI have called him for technical help be it big or small on my phone or computer. He is a great guy besides being so knowledgeable about technology. I highly recommend him to anyone who needs this kind of service.

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

These guys did a great job fixing my 3 computers. They found the issues quickly and performed the…read morerepair work quickly. I will continue to use them to help me with issues on my computers.