Sinatra movers were very quick and efficient! 3 movers for 2.5 hours, they did a good job.

Sergei and Sergei did great moving me in over five hours on a Monday. They were very reasonable and worked efficiently. I have no complaints at all. 5 stars read more

Yo! First off, we picked these guys based on their attention to Covid safety. They wore their mask at all times. The were friendly, courteous, and attentive. They also took care of our shit! What can we say they did a great job. We had them build some our new furniture. One of the pieces looked challenging, but they did it! Overall, I liked their efficiency. They loaded and unloaded quickly. I highly recommend Sinatra Movers. Tip if you like their work! We did! I've locked their number in my cell phone for future moves. Thank you. Cheers, Abe read more

Just used Sinatra Movers to move our office again. As my March 1 2021 review stated, these guys are the best. So efficient, fast and a great price as well. Moving is such a drag, but Sinatra makes it so much easier. I would not think of moving without hiring them. I highly recommend them. read more

I was looking for a hassle free move so I started looking for different moving companies. I was not satisfied with most of them as they seemed very pushy to get the work. They kept calling me to do a service with them. I finally decided to go with Sinatra Movers. They are very responsive through yelp or through email. I asked for 2 movers. Both of them were veey nice and hard working. One of them was Serge. He was humble and answered all the questions I had. They made sure to finish the move as fast as possible with care. Even though I offered a food they said we would have it at last as we would like to finish the job first. They are really dedicated. I would definitely recommend them. read more

I chose Sinatra Movers because of their amazing reviews and I'm so happy I did. Andy (manager) was really helpful over the phone and quoted great prices. On the day of the move, Anton & Ivan showed up on time & even text messaged me with an ETA. They were friendly & very efficient....I was so impressed with how fast they were working. I will definitely use them again and highly recommend them! read more

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Highly recommend Sinatra Movers. The movers all wore masks, were professional and moved quickly but carefully. They continually communicated with my wife and I to make sure every item went in the right place. They truly made moving so much easier than it normally is. The pricing was very competitive as well. We will definitely use them in the future! read more

Sinatra Movers - The great movers at Sinatra Movers! Thanks guys! - Movers Near Me - Los Angeles, California

Horrific experience. Sinatra Movers is by far the most unprofessional company I have ever come across - and as someone who has lived in three countries, on two continents, this speaks volumes. Items were moved without being properly wrapped. Half of my belongings were left in the apartment at the end of the day, untouched, and I was told that they didn't have room on the truck for them despite me having sent an extremely detailed list of every item I needed to have moved long before the team arrived. We were severely overcharged and when we politely asked to speak with management to better understand the situation, Sinatra staff members chose to immediately escalate the situation by claiming that we were not going to pay at all, threatening us - repeatedly - by insinuating that they were going to have the police dispatched, and hanging up on us mid-discussion. Let me be abundantly clear: we NEVER suggested that we were refusing to pay at all. We merely pointed out that $3500 was an astronomical amount to be charged for a 3-block local move that included the items listed below. Not to mention that I literally picked up boxes and furniture myself and completed 50% of the move with my own two hands/on my own two feet. I graciously stepped in as their fourth - unpaid - crew member in order to get the job done. They have continued to blame us for their lack of professionalism and under-preparedness, and refuse to take responsibility for their own glaring internal insufficiencies. They are incredibly rude, lack empathy, their communication skills are non-existent, and they lie incessantly. The number of times they have stated that had my "apartment been pre-packed and ready to move", the overall outcome would have been different is ridiculous. When I booked them, I told them in no uncertain terms that I would require their team members to pack every item in my apartment. This should have been factored in to the booking logistics themselves by Sinatra. However, as I had the time and energy to do so, I ended up packing up my entire apartment myself long before the movers even set foot on our property. It literally took them 17.5 hours - over a period of two days - to move: - 1 queen bed - 1 small dining table with four acrylic dining chairs - 1 sofa - 1 small desk and acrylic chair - 2 small dressers - 1 small Ikea media stand - 1 43" TV - 1 large potted plant - 1 lightweight balcony chaise lounge with wheels on the bottom - 10 lightweight Ikea picture frames (acrylic, not glass) - 3 wardrobe boxes (which I packed entirely myself weeks in advance) - 1 floor mirror - 1 slim ladder bookshelf - 2 small lightweight rugs I had approximately 20 small and medium boxes - ALL PRE-PACKED. I even sealed them, marked them clearly with my unit number and pink duct tape, and moved them myself to the front door so that they were 100% ready to go. The guys simply had to pick them up and put them on the truck. As the guys moved one piece of furniture out, I picked up the next and moved it over to the front door to expedite the process, being sure to stay out of their way and to let them go where they needed to go when they were actually inside the apartment. My neighbor, who was moving on the same day, using the same crew, had 8 small boxes to move, a mattress, two barstools, a small patio sofa and small patio table, one small tv, one small rug, and two bookshelves. I am always the first person to take full responsibility for things having gone wrong when even the tiniest of issues is my fault or could have been prevented by me. I can tell you with complete confidence that the long list of issues we had with Sinatra Movers had absolutely nothing to do with us. They will claim that there was a language barrier, that we requested the incorrect truck size, that our apartments were not, in fact, fully packed and ready to go... gaslighting to the extreme. It is also clear that they treat their movers unfairly and make promises to customers that their movers cannot possibly keep or meet. I also rarely leave negative feedback or bad reviews, as I recognize that we all have "off" days and I prefer to write glowing reviews for jobs well done. I cannot, in good conscience, refrain from sharing my tremendously awful experience with this company though. I sincerely hope that they will take time to reflect upon their dysfunctional businesses practices and undergo the deep internal adjustments needed to prevent such atrociously unprofessional and borderline abusive circumstances from unfolding in the future. *I have several videos of the pre-packed boxes at my front door (date/time-stamped) along with video footage of everything the movers left in my former apartment at 8 pm on May 1st when it should have all already been unloaded at the new residence beginning at 3 pm on the 1st, however I seem to only be able to upload photos with this review. read more

I used this mover yesterday since they have a very good review in Google and also Yelp. Three movers came on site punctually, worked very hard, so I gave a big tip, but my problem is a management and after service. After I finish my moving and a mover left, I received a call from a property manager of a condo I moved out, and photo was attached that a mover left a trash on a street. I requested movers to leave some large furniture in a curve side, such as box spring, bed frame, a table, since I have already scheduled to a pick up by LA city sanitation department. It turned out that a mover also left trash left along with a furniture outside and also blocking a walkway. I contacted a mover and also spoke with a manager, and at least clean up a scattered trash on a street and not blocking a walkway until these items are picked up by City of LA, but the manager said the company cannot do anything about this and no responsible for outcome, unless I pay additional 3 hours job and pay them $600, after I already paid close to $1,000 in cash for moving. An experienced and professional moving company, are supposed to familiar to the rule how to leave large item/furniture outside to be picked up by Good Will or LA sanitation. And if movers on a site are not familiar and mistakenly leave a trash on a street, the company should take a responsibility to demonstrate their professionalism. The manager clearly told me that after a mover left a site, it's is not their responsibilities and a company is nothing to do with and not take any actions. I was a little hesitant to leave a negative comment about this company when I see an actual movers on a site working very hard, but the poor quality of management and customer service of this company is absolutely not acceptable and should be noted, so I decide to leave a true and honest my experience for others is consideration to choose a mover. Additional comments and respond to the owner's comment: Dear Sinatra Movers, No business should be asked for an unreasonable nor unfair additional service, as long as your job is done correctly. Nobody requested your company to do a garbage disposal which require a truck and for 3 hours for free. When a trash was left by your mover in a public place mistakenly when instructed to leave only a furniture at a curve side, and this ended up a complain by a neighbor and property management where you work at, most movers probably consider to fix this to some extent, even after you get paid and contract is signed. That's called professionalisms and protect your own business reputations. I have no further comments nor review on your business. read more

Sinatra Movers - The trash left outside on a street; when I asked mover to leave a couple furniture at a curbside - Movers Near Me - Los Angeles, California

Johnny Douglas and Hyrum were some of the best help We could've had today. This was the smoothest move we've ever had. Moving sucks - nobody likes it but this crew was professional patient and kind the whole entire time from beginning to end. They are also extremely time efficient which is nice. When we move in the future we will be calling them back. Top quality crew and team. read more

Sinatra Movers - Movers Near Me - Los Angeles, California

Artur and Mario were great! Super nice guys and did a great job making sure my furniture was safe and taken care of. I would definitely recommend Sinatra Movers thanks to my experience with these two. read more

Juan Pablo and Mario and Manny are the greatest movers ever. We had the pleasure of working with them and couldn't ask for more. From the second they showed up to the moment they left it was so professionally done. If we ever love again I will lot hesitate to call them asap!!!!!!!! read more

Sinatra Movers - The best people ever!!! - Movers Near Me - Los Angeles, California

We hired Sinatra Movers to move my father-in-law from a senior living community in Santa Monica to one in Monrovia (about 40 miles). I always vet out any company on yelp extremely thoroughly- well, actually- quite neurotically. I have a 'rule of three' when vetting out services- always making sure to at least get three detailed quotes, which usually means more like five. I initially called Sinatra because I am Italian and the name caught my eye of course, and saw they had a 5-Star rating with an overwhelming amount of positive reviews. After calling a few other 5-star rated movers, I found Sinatra to have the best, and most fair and competitive pricing and an easy to estimate and understand pricing structure with no hidden fees or surprises. I also liked that they are a local business. Sonya, who booked our move was great at explaining the costs and made it very easy to book- and reschedule when we needed to move dates. She also was able to accommodate a strict move-out window and safety precautions the assisted living facility required. The crew had no issues wearing N95 masks AND Face Shields that were required and provided to ensure the safety of the vulnerable residents. It is NOT easy to breathe yet alone work in both the N95 and the Face Shield while doing lifting/manual labor, and yet they went the extra mile accommodating these precautions- and adhering to them without any gripes or hesitations. Alan and Xavier did an amazing job following instructions exactly, handling items and packing with care, and even disassembled and reassembled a bed and headboard at no extra charge. They were friendly, polite, and beyond accommodating and courteous. Solid, honest, hard workers. No corners were cut- in fact, they went the extra mile in every way they could. The stress of moving an elderly parent from one assisted living facility to another in the middle of a pandemic would have killed us if it wasn't for Sinatra Movers- they not only made it easy, but dare I say, a pleasure. Did I just say "Dare I say?" It couldn't have gone smoother from booking to finish. Don't look anywhere else. Seriously. I did the research for you. Thanks, Guys! read more

Sinatra Movers - Arrived On Time and On Schedule to both locations! - Movers Near Me - Los Angeles, California

Let me clarify, I was at my apartment to let the movers in. I then left while they were putting my stuff in boxes. They called me to let me know that they were almost done and I came back. We inspected the apartment together, they told me everything was in boxes on the truck, the apartment was completely empty. We drive over to the storage unit. They put everything in the storage unit, stacked 6 boxes high, there's literally not a change in the world for me to inspect everything, I have to go by their word that everything is there. I sign the form and lock up the storage j it. Fast forward 6 months, I have Sinatra move my boxes from the storage unit (that has been locked with video surveillance A American storage) with me present, I make sure nothing is left i the unit, they move my boxes from the storage to my new apartment, I'm not gonna pay $160 and hour while I go through every item in 20 boxes. I finally settle in after they leave and open the boxes and several things are missing. Sinatra first told me all their employed have been with them for 5-6 years and therefor its impossible that they took my belongings then they said that I should've had a coordinator to make sure nothing "got left behind". I was there. I only left while they were packing the items in to boxes. Sinatra first offered me $200 for the stolen items. I declined since it's worth way more. Their insurance company offered me $0. I told Sinatra that this is so unfair, this isn't about damages items that can happen, these are stolen items by their employees, they called their insurance company and now I'm being offered $40. Sinatra first says & read more

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Alex and Anton were great. Strong mofos. I saw Anton holding on to a dolly with 3 boxes going down stairs while holding a cabinet in the other hand. They loaded in and hour and a half! I was scared I wouldn't meet the 3 hr minimum! The only fee I was surprised about was the mileage fee. I read about some companies charging per box. Not this one. Overall, I got the lowest rate quote and I got great service. I thought I'd have to sacrifice for one. They even disassembled furniture. read more

Sinatra Movers - 26 ft truck only half way filled. Efficient! - Movers Near Me - Los Angeles, California

8/3/20 - Igor & Ivan were prompt polite and quick. Moved me within my building quickly. 8/4/20 - Unfortunately I have to edit my review. When a mover is given boxes and tape he is expected to use both. I've had the bottoms of 2 large boxes fall out while lifting them. These brand new boxes were packed by the mover but not taped shut beforehand. Fortunately they were filled with non-breakable items or they'd be getting 1 star instead of 3. read more

Sinatra Movers - Movers Near Me - Los Angeles, California

Great moving company and team. This is the second time we've hired Sinatra MoversJuanpablo and his crew worked hard, they were organized, professional and didn't waste time. Highly recommend for movers. read more

Sinatra Movers - Movers Near Me - Los Angeles, California

Can't thank these guys enough for a quick and painless move. We had to clear out a studio and 1BR apartment and even with two elevators as key obstacles, they moved everything quickly and carefully into our new home in El Segundo. Professional, kind, extremely mindful of Covid safety precautions... we are grateful some friends recommended Sinatra Movers and we will definitely be recommending them ourselves. Fair prices and special rates for cash. Highly recommend Sinatra Movers. read more

Sinatra Movers - Movers Near Me - Los Angeles, California

Great experience with Sinatra Movers. I moved last Friday from a two bedroom townhouse in Tarzana to a 3 bedroom in Stevenson Ranch. Augustin and Gio were strong, fast, and efficient. We got the move done in 4 hours including commute time to Stevenson Ranch! Awesome job guys! read more

Sinatra Movers - Me, Augustin, and Gio flexing after a strong move day. - Movers Near Me - Los Angeles, California

We had the absolute best experience with our 3 movers from Sinatra today. Ivan, Aziz and Bulat. They were efficient, kind, professional and fast! We never felt like our stuff was at risk, they showed up early and hustled the entire time. It was impressive! There's no way we could have moved our belongings the way they did. Everything was wrapped up tight. They even got a MONSTER chair upstairs that we were certain we would have to give away. But they did it! We are SO GRATEFUL for these 3 guys and their hard work on a HOT day. Highly recommend Sinatra- the very best. Thank you! read more

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Would give 4.5/5 stars but giving them the full five. Thank you ivan and hector for an awesome move. Here are pro's and cons for my move: Pro's -Booking process was super easy and they are really flexible. Love that they also respond to text -Showed up timely and called in advance upon arrival -were incredibly efficient In terms of packing and time! -are flexible and knowledgeable. They took a big storage unit (pictured here) and moved it up 4 flights of stairs! -they even managed to fall within minimum (3 hour window) time! Seriously these guys know how to pack their stuff and respect not only time but money. -they are super friendly and personable Con -a few dings on furniture (worth noting but not worth giving 4 stars because everything else was great) Overall: I would not only use these guys again but I would recommend them to anyone I know. Definitely go with sinatra for your move in the future. read more

Sinatra Movers - These guys were great! Thanks to Ivan and Hector for an amazing job. - Movers Near Me - Los Angeles, California

I used this company in mid -May and I requested for 3 movers. These guys were slow and took way too long to complete. Included in my contract were for them To disassemble and assemble from old place to new place. The only item that was disassembled was one television. In my contract it was for two TVs, bed frame and assemble at the new place. We were moving from a studio apartment into a 3 bedroom apartment and they took 6hours in total. When they got to the new place, they took their time, one of them was on the phone and at one point missing in action while my stuff were sitting by the elevators and no one was in the truck. At that point, I no longer wanted them to assembled furniture because they had poor time management and poor communication. I had to call another moving company and the services I received from them was amazing. It was night and day such a difference. The other moving company were more professional and didn't complain about unloading and loading my items. The Sinatra movers complained instead of coming up with a better strategy to manage their time. I've emailed them to file a claim and no one responded back. I'm sure if I wanted to use their service they would've responded back immediately. read more

Great service they went far and beyond for my family and I. The guys were great at their job. They wrapped everything appropriately and carried everything gentle. I was moving up on the 3rd floor and they were able to do it all with ease. Highly recommend them. read more

Sinatra Movers - Great service! They went far and beyond to help me and my family. Thank you so much! - Movers Near Me - Los Angeles, California

Great move! They were communicative, efficient, fast, and got all of my things moved very quickly. Would absolutely recommend and use again! read more

Sinatra Movers - Movers Near Me - Los Angeles, California

We had to move out of our house in a very short amount of time and Sinatra movers made it EXTREMELY easy from booking to finish. I booked with Mary online via email and she was extremely responsive and on top of confirming everything. We had to end up putting our stuff into storage and the process to change was seamless and easy. OUR MOVERS THEMSELVES were phenomenal. Johnny was fast, organized, funny and an all around pleasure. What would normally be a very stressful time, was made easy and stress free by the whole team. They handled everything so well and had a sense of humor and charm that we loved. In fact, I will be requesting them for our move IN when we find our perfect home in the next couple of weeks. Worth every penny. Quality service - could not be happier! read more

Sinatra Movers - Johnny & dem BOYZ! - Movers Near Me - Los Angeles, California

Excellent service. They were efficient, hardworking, and very friendly. I would never have moved my belongings as quickly as they did. Highly recommend! read more

A HUGE thank you to Sinatra Movers for AGAIN doing such a great job for me! Unfortunately I have moved several times in the last few months and came back to Sinatra due to their expertise and pricing. Juan Pablo, Sebastian and Manny were AMAZING! They took such great care AND fit all my things into the only size truck I could find! Not an easy feat! Definitely use Sinatra! read more

Great moving company. They arrived in time with a 30min arrival notice. Got right to work and took great care with my Peloton which was the most important item in my move. The movers moved quickly and efficiently and had more than enough supplies. This was my best moving experience with movers. No damages. Would use this company again in future moves. read more

Mark and his team did a great job. They are strong, fast and very accurate. They provided great service for the reasonable price. Would definitely recommend this service to my friends and family. Thanks a lot! read more

Sinatra Movers - Movers Near Me - Los Angeles, California

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Great guys! Very professional, polite, fast and they know what they are doing. You should deff hire them in LA area. Also they are priced better than other companies read more

Considerate & very thorough. Movers were gentlemen & I appreciate their help. I lived in Laurel Canyon, & the roads are almost impossible for moving trucks, & they problem solved & got the move done fast, even when I was moving over an hour away. read more

Great service! JP & Sebastian moved super quick and got everything too and from my apartments safely. I needed movers last minute and they were able to help me the same day. Arrived early and both did an amazing job. If I move again I will definitely be hiring them! read more

10/10 moving experience. Johnny and Douglas were outstanding to work with. Highly professional and worked really hard to get the move complete while being extra careful with our stuff. This move really required 3-4 movers but they didn't complain and worked through it even with a triple staircase at the new apartment. I've moved 8 times in the past decade and these were by far the best movers I've worked with.. highly recommend Sinatra and definitely would suggest requesting Johnny and Douglas read more

These guys are awesome! They went above and beyond working after hours on a Friday. Will use them again! read more

Sinatra Movers - Movers Near Me - Los Angeles, California

Second time using Sinatra Movers! Moved a 2 bedroom w a 700lb piano with 3 helpful gentlemen! They thoroughly packaged all our furniture and helped repacked our boxes that were overflowing with stuff. They handled all our items with care. Thank you :) read more

VERY LONG POST AHEAD: One star for this review is generous, and I am only giving one star because Yelp does not allow Zero stars. I don't even know where to begin with how dissatisfied I was with Sinatra Movers. I originally asked for an early morning move out time, because we wanted to be done by late afternoon. The manager originally said they had 2-5pm. I had to let our apartment manager know that, and they were only able to reserve the elevator at 2pm due to other moves. The next day (move out day) the manager let us know that they had 10:30am, but unfortunately movers could only come earliest 1pm because of the elevator. I felt that some of the movers were very slow, and they were smoking cigarettes during our PAID moving time which I found to be absolutely unacceptable, as we had a toddler with us and they came back into our apartment smelling of cigarettes. The manager told us the move was estimated to take 5 hours and I have that in writing. After 5 hours, the moving truck BROKE DOWN and the manager tried to force us to pay a $200 fee to leave our things in the truck overnight. I said there was absolutely NO way in HELL we were paying for the inconvenience. After some back and forth, they took our things in the truck overnight, and we had to pay an additional 3 hours in the morning for the continued move AFTER the manager said it would take no longer than 5 hours. ALL of our things were boxed up. The movers did not box ONE thing for us and tape it up. We could not wait to be finished with this company. We will NEVER use them again. We were so dissatisfied with the unpleasant service. The only kind thing were two movers named Jairo and Serge. The actual owner, Serge, not to be confused with the nice mover, is a horrible business man. Would never use this company. Next time we will go with our favorite choice, Pure Moving Company. read more

My roommate and I used Sinatra Movers for a local move in the neighborhood. The experience from start to finish was great. Mary provided my roommate with a quote within the same day that she contacted them through their website. The initial quote was spot on with the final price, and there were no hidden fees that most movers hit you with. Alan and Xavier arrived on time and were extremely efficient. They went above and beyond moving some larger furniture for us. They wore their masks the entire time as well. They were kind, conversational and just overall hard workers. I am so happy Alan and Xavier were assigned to my move. Because of them my roommate and I are now all settled into our new apartment and we are thrilled! Overall, I'm really glad we chose Sinatra Movers. They were efficient and the price was excellent compared to competitors that we reached out to. I would HIGHLY recommend Sinatra Movers to others looking to move in Los Angeles. read more

Sinatra Movers - Movers Near Me - Los Angeles, California

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I'm only filling this out to warn others. Do not trust the positive reviews. We hired Sinatra for their impeccable reviews during COVID. They sent two movers. One was incredibly professional. For the other, it was his first day. He dropped multiple boxes directly in front of me, took three hours past their seven hour estimate, and I had to constantly remind him to pull up his bandana that he was using as a mask. In the span of the move, our fridge was dropped and a piece broke off of it. No apologies, no attempt to fix it. After the move, we contacted Sinatra to tell them how unsatisfied we were with it. They offered us 1/20 of a refund on the price and then said we could "fill out a claim if we wanted." It was this complete lack of any form of customer service that led me to write this review. The worst part was that they later revoked the 1/20th refund and said "that offer is off the table." In addition, when we asked what their COVID guidelines to their movers were after the move, or if they supplied masks (the bare minimum) to their movers, they didn't even answer us. They just sat on the other end of the phone in silence and then said "Wow, the movers should have known better." This very Yelp page says their movers wear masks and gloves. They don't. No gloves were worn, and we had to remind one to wear a mask multiple times. The company was not only negligent in our move, our time, our goods, and our safety, they were completely absent from a customer service standpoint after they had been paid. Whatever you do, go with any other company. We were so excited to find a company with such good reviews, but we didn't experience one rogue employee who made our experience awful, we experienced multiple. According to the person on the phone, they actually "brought our claim up in an all-team meeting" and they still did nothing. I posted this on Google Reviews, as well. They answered saying we should file a claim and that they "can't refund money for nothing." When you go to file a claim, it has nothing to do with the service you received it the move being longer than quoted or about training team members on your dime. It's literally about things that are broken. So this company clearly does not care about COVID safety. We have not received any email asking us to get on a call. read more

I used Sinatra Movers for a local move in the neighborhood. The experience from start to finish was great. Mary provided a quote within the same day that I contacted them through their website. The initial quote was spot on with the final price with no hidden fees that most movers hit you with. Alan and Xavier arrived on time and were extremely efficient. They went above and beyond moving some larger furniture for us. They wore their masks the entire time as well. They were kind and conversational and just overall hard workers. I am so happy Alan and Xavier were assigned to my move. Because of them I am now hanging out in my new apartment and I'm thrilled! Overall, I'm really glad we chose Sinatra Movers since they were efficient and the price was excellent compared to competitors. I would highly recommend to others. read more

Sinatra Movers - Movers Near Me - Los Angeles, California

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We recently made a move that was approx 60 miles from the old place to the new place. I was terrified that it would cost a small fortune. The last move I had which was a 1/4 of the distance was in the thousands. Also I was moving from a house into a townhouse that had a tight alleyway and was certain the moving truck wouldn't fit. But Sinatra movers made a difficult move so much easier, not only was the cost close to half of my other move, but these guys were much more efficient, quick and professional. They were very respectful and careful with my stuff. All of my things made it through the move safely. And the 3 movers that did the job were so friendly and respectful. I would highly recommend this moving company!!! read more