I had a gas leak and national grid shutdown my gas. I called Bill for consultation and he spent…read morealmost 2 hours to check and explained to me what are my options and the best approach and pricing. I decided to work with Bill's team. Warren and Thomas and walked me though all the procedures wand what to expect. Thomas and his team is very professional and helpful and really went above and beyond.

I definitely would not recommend this company…read more I hired A Good Plumber for extreme banging noises coming from the radiator and pipes. The plumber replaced the air valve on the radiator for $341, and reset and re-angled the radiator for $419. A dispatch fee of $99 was added, plus tax and credit a card fee for a total of $963.32. Unfortunately, the work that he did not resolve the noise problem, but rather, created a leak that damaged my floor boards. (The plumber had to come back the next day for the leak.)

BLUF: Prompt, efficient, courteous, expensive service…read more We called Quix Plumbing Service to repair a flushometer toilet. Quix was very transparent about its prices and cost estimates. They told us that appointments during the weekend started at $350, but started at $175 (plus tax) on weekdays. We opted to delay the service appointment to a weekday. Quix called us the night before to schedule a time window. Phil, our assigned plumber, was early, fixed the problem quickly, and gave estimates on optional repairs. Quix promptly provided a payment receipt with work description via email, and they also gifted two bottles of scented hand soap. Interestingly, Quix Plumbing Services doesn't handle sewer-related work; you will need another provider for that work scope. While I might strongly consider becoming a plumber in my next life (because the industry charges $$$$), in this life we would consider calling Quix again for internal plumbing needs.

UPDATE. QUIX has not returned calls to address the issues (I will remove or update the review with…read morea more positive rating if they do so. Otherwise the response below from the manager is words without action). They installed a Delta T13420 shower+tub faucet. The water pressure is extremely low. 45+ min to fill a tub (40x24x12 inches). I called Delta customer service. The rep told me the plumber should have inspected the lines before installing it, and use a flow meter or a measuring bucket to check the flow. The 2nd plumber who came the next day did not check the mixing valve or the cartridge. He broke the faucet while fiddling with it (there was no issue). He broke the spigot from the wall and soldered a proprietary adapter. The blow torch broke the tiles. He did not solve the problem. When I went to Crest hardware in Brooklyn to look for a possible solution, the associate, who has experience as a plumber shook his head when I showed him photos of the job. He said the plumber should not have soldered that adapter to the wall, which prevents using most common faucets. Quix customer service did not address the questions. I asked how long should it take to fill a tub. He said "at least you won't get scalding water" The Delta customer service stated that it should take 10-15 minutes. Now it takes 45-50 min. I suggest customers pay attention while the plumber is working, and ask questions, as they won't explain what are doing and the pros and cons. And inform yourself on the job needs to be done with online resources. original review below. 2 plumbers came on 2 different days, February 1st and 2nd, 2023 The first one was polite, a guy from Dominica. He replaced a 3-hand bathtub faucet, with a single knob. After he left I realized the water pressure was really low, and that it would take 45 min to fill the tub. They sent someone the next day scheduled at 8 am. He was more than 2 to 3 hours late and they called 90 min after the scheduled appointment. The 2nd plumber took a long time and broke the tile around the faucet. His attitude was aggressive. I told him that my water shut-off valve was leaking. He just yelled to not touch it. He left a mess and did not fix the problem. Instead of addressing the problem or explaining he acted like a bully. A guy from customer service called the next day after i noticed the water pressure was even lower. The rep on the phone claimed that the new kind of faucet levers have less water pressure. And claimed that the old 3-hand shower handles are not for sale anymore, i checked there are several for sale at Lowes in Brooklyn. The tone could have been polite. I go diving half of the year and I always need to fill the tub to rinse my wetsuit and gear. Waiting 45 min to fill a medium-sized tub is inconvenient. The plumber could have discussed the issue beforehand. The 2nd plumber the next day should have acted in a more polite and professional way. The customer service representative could have been less antagonistic. I would rather have a different company fix the issues in an old tenement building. But it is the landlord's choice. I lived in this apartment for 15 years, and this was the worst experience with a contractor. I would give it 1 star, but at least the first plumber was friendlier. so 2 stars. The customer service person on the phone refused to send someone to address the problem. They left my bathroom a mess, with a problem that I did not have before. I would just like the water pressure to be restored to the way it was, being able to fill my tub in 10 minutes rather than 45 minutes. I prefer to post positive reviews of businesses that I appreciate. But in this case, it was such a negative experience, that it may be relevant to potential customers to be aware of this.

I had a really positive experience with Pipe Monkeys Sewer and Drain and would definitely recommend…read morethem to anyone dealing with a drain or sewer issue. Plumbing problems are never convenient, especially when you're dealing with a backup or a drain that simply refuses to cooperate, so having a company that responds quickly and knows what they're doing makes a huge difference. From the initial conversation to the completion of the job, the experience was professional and straightforward. The technician was knowledgeable, courteous, and took the time to explain what was going on rather than just rushing through the work. I appreciated being kept informed about the problem, the options for fixing it, and what was being done to get everything flowing properly again. One thing that really stood out to me was the professionalism. The work area was treated with care, and everything was cleaned up afterward. It's a small thing, but when someone is working on your plumbing, you definitely appreciate a technician who respects your home and doesn't leave you with another mess to deal with. I also appreciated the straightforward approach to pricing and service. There was no pressure to do unnecessary work, and I felt like the focus was on actually solving the problem. That kind of honesty and communication goes a long way. Overall, Pipe Monkeys Sewer and Drain delivered exactly what I was looking for: responsive service, knowledgeable technicians, clear communication, and a job done right. I wouldn't hesitate to call them again if I have another sewer or drain issue, and I'm happy to recommend them to friends, family, and anyone looking for a dependable company. Five stars from me!

Had Kirk over last week to clean out our building's water main. Came quickly, and was super nice,…read moreknowledgeable and efficient. Not pressured to get extra services or any other b.s. Highly recommend!

I had a bunch of issues at once with my bathroom plumbing. My hot water was coming out brown, two…read moredrains were clogged, and water was leaking out of the bathtub faucet handles. John took care of it all. He did it all same-day and rushed to do so because I have a 2 year old who hadn't had a bath in a couple days. I really appreciated that.

I highly recommend ESP I had an emergency situation when my…read moredryer suddenly stopped working properly, so I called ESP Piping & Heating. They sent their technician, Frankie, out to help. From the moment he arrived, Frankie handled the situation promptly and professionally. He fixed the issue, cleaned everything up afterward, and made sure everything was working properly before he left.I'm extremely happy that I chose to call ESP Piping & Heating. The service was quick, professional, and reliable.

I am the owner of a 3-unit brownstone and have been using Aladdin for decades now. Don't waste…read moreyour time with anyone else. They are the best.

Water heater died (over the weekend, naturally) and I needed a replacement. Aladdin answered the…read morequestions I had, responded quickly and the crew was conscientious and did a solid job providing and installing a replacement. Recommend.

Answered the phone, got back to me with the quote for cleaning. Made an appointment for the same…read moreday. Price was appropriate. Steve was professional and knowledgeable. I would use them again. I wish they had a sticker so I can call them next year easier.

I'd give 10 stars if possible- they arrived very fast, are very respectful, and successfully…read morecompleted the work when a prior company did not ! I took the annual package which is very reasonable. They booked my 6 month appointment on the spot. I'm incredibly impressed and strongly recommend!

David is the most honest and ethical plumber I've ever had the pleasure of meeting. He was nice…read moreenough to stop by to take a look at what I thought could be a problem, so that I would have peace of mind and ease my worries. It turned out to be nothing and the best part was he did not charge me as many other plumbers would have done. I will keep David of Perfect Sewer in my contacts and will certainly call for any future issues. Thank you, David!

Great team! Very fast and efficient. I had a clogged shower drain and they came out on MDW to clear…read morethe drain. Came in and cleaned their boots off. Did a great job clearing the clog then cleaned up the area they worked in. Very professional and courteous

Did an excellent job disconnecting my washing machine. Professional. And well priced service.read more

They came an hour after I called, and solved the problem within 15 minutes! Super efficient and…read morenice, and the cost was reasonable.