Today 05/31/2026 was AC unit checkup... I find the home…read moremonthly club a good thing to do. Devran was our tech today. Professional and nice and informative! Great asset to the P.A.C. Company. Thanks Devran

Customer service is lacking. Unprofessional technicians,rude and disrespectful. No accountability…read morefrom the owner Paul . Disappointed,to say the least. Will not be using them again.

Richmond Plumbing was excellent.,a definitely a 5 star Rating. There service is top notch. Plumbers…read more,Tyler and Joe C. There skills were exceptionally professional. They explained everything, about what they were going to do . Very skilled plumbers. We would definitely call and use them again if needed. Thanks Richmond Plumbing. Richie & Debbie G.​

I had valves replaced under the sink. Rod and Justin did a great job. They were fast and neat. I…read morehighly recommend this company.

Anthony and his crew did an excellent job of removing my old unit and installing the new one. He…read moreexplained every step of the process and was very patient in answering all of my questions/concerns. He gave the best warranty compared to others and truly values his customers. Anthony was very responsive and extremely knowledgeable. I would highly recommend this company if anyone is looking for anything HVAC related.

The service charge is $149 plus a minimum charge of $109 = $258 for the call…read more I cannot comment on the work since the charge for the call was a payment for intellectual property.

I had a gas leak and national grid shutdown my gas. I called Bill for consultation and he spent…read morealmost 2 hours to check and explained to me what are my options and the best approach and pricing. I decided to work with Bill's team. Warren and Thomas and walked me though all the procedures wand what to expect. Thomas and his team is very professional and helpful and really went above and beyond.

***update***. Got a reply from them and they explained the extraordinary circumstances for the…read moreradio silence. I would have wished someone had the sense to call back earlier anyway since this was communicated as time sensitive. I had to find another plumber repeat the inspection since it was 2 business days and the weekend that passed. The new plumber ended up fixing everything. Again I do think they were knowledgeable and nice people. Changing from 1 star back to 4 stars for the effort and eventual followup. ***original review** nice people and knowledgeable but not trustworthy. i paid for a plumbing inspection service and was promised a reciept and writeup of the issue. After payment they didn't hold up their end of the bargain. Felt ripped off. they were unreachable afterwards too. I called their number multiple times and an automated service answered every time. They never got back to me. truly disappointed at the outcomes because they seemed like nice people from the brooklyn neighborhood.

Our central air unit stopped working on the 4th of July. The next morning I left a message and…read morereceived a callback about an hour later. A technician arrived within the next hour. He quickly identified the problem as a bad fan motor. The part was stocked on his truck, and he was able to make the repair. The house was cool by lunchtime. Fair price. Good work. Professional service. This is now our go-to HVAC service.

Qasim replaced my elderly mother's leaking steam boiler with a much smaller unit that is properly…read morematched to the amount of heat output emitted by the home's radiators. When replacing a steam boiler, it's most important that an EDR calculation is performed. Qasim spent the time to do it properly, which results in less gas usage, less short cycling of the boiler, and better comfort. He and his crew were respectful to my mother and treated her house respectfully as well. Most importantly is to be certain you hire a company that knows and understands steam if you have a steam system, and not a plumbing company that will just look to replace your system with the same size boiler that is existing there now without an EDR (or heat loss calculation if you have a non-steam system)

Frank responded quickly, was totally professional, fixed my central AC and price was extremely…read morereasonable . Highly recommend him

I called Frank at 8PM and scheduled for a visit the next day at 12PM for the HVAC. And the next day…read morehe calls at 8AM and asks if he can drop by for a diagnosis. He spends a little over an hour and was able to help me get my central AC to start again. He was also great at explaining why I wasn't able to use Google nest thermostat. Very detailed and great at explaining the problem and also what he did to fix the issue. Will definitely recommend to others.

First off, it's unfortunate that their website has been flagged for misconduct. Phishing…read more Mike came out to my home to give me an estimate to replace my old water heater. Their initial consultation fee is a simple amount. Not out of the ordinary at all. I've used this group before in the past. They mentioned a brand they use that I did not want to use. I inquired about that brand's manufacturer's warranty and was told they do have one which is standard but it doesn't include any labor. Thought about this, did some research and still decided I didn't want that brand (they do include some labor), as I called the manufacturer and inquired. By the time I had a chance to finally make up my mind it was close to the time of close of business for the day. Told the woman at front desk that I would have a decision about brand, and I did and called her before they closed to be added to the schedule. They put me on the schedule for an early time slot the next day for install. On time, ready to work and I am truly grateful their professionalism, the laughs we had and them going the extra mile. These are my kind of Staten Islander's!!!! I will use them for as much as possible going forward! Thanks to the Capital Team for giving me back my hot water!!!!!

I called and scheduled an appt with Capital Plumbing for an occasional leak from the shower and a…read moreslow kitchen sink which I had for a while. Louie came within the scheduled time and gave an assessment. He was honest and told me the options I have. I've called another plumber before CP , he just told me on the phone that I should replace all faucets for for $600 without considering my opinion- telehealth doesn't work with plumbing! Of course, I did not opt for that plumber. I'm so glad I called Capital Plumbing , Louie wasn't like that at all! Louie took care of the slow kitchen sink and advise what to do with the re:occasional leak in the bathtub. It's been working well so far. He also cleaned up the area well. Thank you so much for your time and hard work! I know who to call if I have other plumbing issues!

I feel blessed I got a great plumber called within an hour the guy Came on time reasonable and…read moreamazing prices professional work done right call them for experience and professional job done definitely worth it no more headache and stress got an amazing plumber hands of gold

The service I received was great. Very professional job and came quickly to resolve the issue. I…read morerecommend this business to all who have a plumbing & heating issue because their work is of great quality . Reva