I had the best experience , I appreciate your consideration and service…read more Thanks to the company for all your support.

Rapid sewer came and worked in the sewer trap I had water in basement fix problem. ok left. Smelled…read morein basement. Now thinking it damage from water re: smell which was bad. going to rip out bathroom thinking smell is now from there due to water. Someone told me to call back Rapid Sewer and then found they left off cap on the sewer trap. I didn't even know there was a cap on it. also a washing machine is in front of it so I can't even see it. This is a major mistake and having sewer gas etc going into house for all that time. leaving open to rodents. I even got charged for an additional service charge And part which is ok. But should never get a service charge due to their dangerous mistake. This co should be fully responsible for there dangerous mistake in every way. I don't care about there limited warranty. I am not a plumber do not understand all this at all and not supposed to understand it. It is still the company's fault not a plumbing time issue but a dangerous harmful disgusting and costly about an additional $1000. Do to there error. What this company did might be against the code they are supposed to follow. I will be calling them and asking for the manager or owner. Considering reporting them also.

Prior to calling these guys I went through three different plumbers!!! Each one attempted to clear…read morea clog that was causing my basement to flood. Each one spent more than two hours trying to clear it but couldn't. The first guy tried charging me $400 and the second guy tried charging me $300 for nothing! They didn't even fix it. I called mike and he went right over. Within 15 minutes he knew what the problem was. My sewer line separated. I was freaking out because I had family coming in 2 days and did not want to rip apart my whole house. He reassured me he would handle it and came back the next day with materials. Within 4 hours the line was replaced and we were good to go. He even showed me the issue before he fixed it. Really nice guys. They are my go to guys for everything now. They may regret it because I may even call a little too much! :)

These guys were awesome. We had an issue where our heat was not turning on at all. I sent out a…read morerequest on Thumbtack and their response was quick and very reasonable. Mike was able to adjust to our crazy schedule to come at a time that was convenient for us both for the initial estimate and the service itself. He was on time and finished the job quickly. Highly recommended.

Thanks to Patriot Plumbing and Heating my pipes are in great repair and working again flawlessly…read more!!!!!! Great Service and Friendly personnel.... Amen Abe Gates 347-693-9910

Sent someone who complained the whole time he was there saying he wanted to go home. Overweight…read moreand huffing and puffing...... I initially called to have my kitchen sink cleared of a stoppage. They bring in a snake and proceed to snake from under the sink. It took them a while and ultimately, they were unable to get it cleared. Ok, sometimes at the end of the day we don't have on our thinking caps and we are not as quick witted as we could be. Why do people ask stupid questions like why do I need your Master Plumber's License? Only people on Staten Island would be stupid enough to get angry at a customer for asking such a thing. Nothing nefarious about that question when you want to confirm you are doing business with a LICENSED AND INSURED company. GTFOH. Making him look bad in front of the boss? CTFU. Boss should know smart people hire companies that their bona fides in order. Rates seemed fair. They took all the stuff they bought in back out and left the little mess they made (no problem) I'll leave it to clean up after I get the sink fixed. Would you go to a doctor and not know if he is licensed to practice medicine? Want just anyone working on your electric? I don't. The rest of Staten Island can do what they want. I was not charged, though by the time I went up to get checkbook to come back down to see how much I should give them for trying (not what they quoted me), they were already gone.

First off, it's unfortunate that their website has been flagged for misconduct. Phishing…read more Mike came out to my home to give me an estimate to replace my old water heater. Their initial consultation fee is a simple amount. Not out of the ordinary at all. I've used this group before in the past. They mentioned a brand they use that I did not want to use. I inquired about that brand's manufacturer's warranty and was told they do have one which is standard but it doesn't include any labor. Thought about this, did some research and still decided I didn't want that brand (they do include some labor), as I called the manufacturer and inquired. By the time I had a chance to finally make up my mind it was close to the time of close of business for the day. Told the woman at front desk that I would have a decision about brand, and I did and called her before they closed to be added to the schedule. They put me on the schedule for an early time slot the next day for install. On time, ready to work and I am truly grateful their professionalism, the laughs we had and them going the extra mile. These are my kind of Staten Islander's!!!! I will use them for as much as possible going forward! Thanks to the Capital Team for giving me back my hot water!!!!!

I called and scheduled an appt with Capital Plumbing for an occasional leak from the shower and a…read moreslow kitchen sink which I had for a while. Louie came within the scheduled time and gave an assessment. He was honest and told me the options I have. I've called another plumber before CP , he just told me on the phone that I should replace all faucets for for $600 without considering my opinion- telehealth doesn't work with plumbing! Of course, I did not opt for that plumber. I'm so glad I called Capital Plumbing , Louie wasn't like that at all! Louie took care of the slow kitchen sink and advise what to do with the re:occasional leak in the bathtub. It's been working well so far. He also cleaned up the area well. Thank you so much for your time and hard work! I know who to call if I have other plumbing issues!

I had valves replaced under the sink. Rod and Justin did a great job. They were fast and neat. I…read morehighly recommend this company.

"Repaired " running toilets Took weeks to get part & when I…read moresaid it's still running "It's not running that bad"

Called early in the morning because I heard my hot water heater making a weird noise and discovered…read moreit was leaking, Anthony answered, told me what needed to be done and that he's be able to get it done the same day, very prompt and professional. No BS, straight forward, respectable business. Arrived at the time he said he would, unhooked my old one, installed the new one along with 2 new pipes and hauled away my old unit all by lunch time. Highly recommended, thanks again!

This company by far is the best Plumbing company I Had ever dealt with. They provided me…read morewith great service , Anthony was prompt , honest , fixed my problem immediately . Anthony is excellent plumber and is a master at his craft Bravo. He changed my broiler In a few hours with no issues at all . Not only do I recommend him highly, he made me a customer for life thank you Anthony Hal Gordon

Danny came and fixed the issue; the battery and a poor wire in the AC unit. It works great…read more Christine Cutrone Staten Island

A couple of years ago, I purchased two A/C units from Scaran. It took several visits to complete…read morethe job due to issues like wrong filters and a noisy compressor. Every time I changed the filters, they would get caught on something, so I finally decided to take a closer look. Besides the screws sticking out where the filter sits, I found a huge gap between the unit and the duct. Essentially, the system has been cooling the attic as well. I called Scaran, and they told me the installation is out of warranty. This is the last time I'll be dealing with this company.

Professional and expert service, especially prep work and cleanup. Highly recommend. Very lovely…read moreand caring people.

Excellent work Came right away to replace my water heater Very friendly as well.read more