1. SimplyUp

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Palo Alto, CA

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SimplyUp

5.0 (4 reviews)
Closed • 8:00 am - 6:00 pm

Services - SimplyUp

Cloud services

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ClickAway

ClickAway

(350 reviews)

We have been clients/customers with ClickAway since 4/2020 when we purchase a new computer. Since…read morethen we have used their services and purchased other equipment. They have always looked out for us, taking care of our computer needs, especially when we need their computer experience to "fix the problem". When they service the equipment they also check to be sure it is working properly and advises us of problems that should be fixed. The personnel is always friendly, helpful and quick to respond. Don't know what we would do without them. Ida C and John H

Terrible experience. We brought in our MacBook Air after a few drops of water got into the…read morekeyboard. We called several repair shops, and this was the only one that told us the evaluation was free, so we drove a long way to bring it in. They told us they would open the computer and inspect it, but instead they powered it on immediately and left it closed. The next day, it was obvious they had not opened or inspected it at all. Then suddenly they wanted $99 just to open the back and take a look inside, which was completely different from what we had been told before. Without even opening the computer, they insisted that it would never work again and tried to sell us another laptop. The whole experience felt dishonest and honestly felt like a scam. We wasted two days driving back and forth and lost valuable time when we could have left the laptop open at home to let the moisture evaporate. The way they handled it made us feel as though they wanted the laptop to get worse so they could charge us to repair it.

SimplyUp - itservices - Updated October 2026

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