With as much as we do on our computers now, nothing puts me in a panic more than when my laptop…read moregoes down! No banking, no work - I was paralyzed. I am so thankful I found ITNEEDSHelp. In a matter of minutes after bringing my computer in it was like a huge weight off my shoulders. Van and James are the Best IT Support ever. Van returned my call from my message in the evening before almost immediately after I left the message, I was in there the next day and he had it running in no time. They fixed the problem immediately and went above and beyond in checking my laptops performance and update status. Van explained to me everything he was doing, why he was doing it and what was and was not needed. He cleaned up my laptop, added more memory all at a very reasonable price. If you need any help with your small business, home office, printers, computers etc. I highly recommend this company. I cannot say enough wonderful things about them. It is such a relief to know there is such a great company as them if anything ever goes wrong with my computer again. The knowledge that they have is just mind-boggling, you can tell they have been doing this for a very long time and are very good at what they do.

I received outstanding help from It Needs Help when my computer was disabled by ransomware. I am…read moreelectronically challenged, but Van took my calls, met with me a few times, texted me from Costco with a picture of the laptop that would be most useful for me, cleaned out my old computer, gave me a lot of advice- then showed me how my phone was way overdue for a replacement. Highly recommended!

My laptop took a dive and I thought I had lost all my document and picture files. I reached out to…read moreAllen through Yelp and he returned my call promptly. With my vague description of what had happened he was able to prescribe a fix! With Allen's help, I was able to recover all of my 'lost' files. He also recommended an upgrade to my hard drive which I am seriously considering. I definitely recommend this business and should I ever have computer issues again, this is the place I will call!

Great service!!!! I was in a computer bind with a short deadline and PC Solutions saved the day!!!!…read moreThey were responsive, knowledgeable, and gave great customer service. This is my go-to PC place!!

I was in trouble when my computer crashed. I went to these guys after work. They stayed late…read moreworking on it for me. The price was unbeatable. In addition, I really appreciated being brought up to snaff with the up keep on my unit. I would seriously recommend!

Our internet, phones and server all crashed for different reasons. Amon came ot to diagnose and…read morefix our issues. He was great. in an hour, our issues were all fixed and we were able to get back to work. I have never met a more reliable and honest IT person. I will be using them again for my upcoming upgrades..

At the end of a free consultation, Denton assured me that they could get everything up and running…read morefor $500 and subsequently provided me a written estimate. Unfortunately, rather than spending the time on my equipment, they disconnected my system and sent me a new estimate for $10,000 to reconnect the system they had dismantled. He was extremely aggressive when I informed him that I was not interested in anything more than the $500 of services that I hired them to perform. He refused to reconnect the system that he has dismantled. Elizabeth promised to restore my system to the condition they found it, but instead sent Drew to collect a couple items they had left behind. Drew assured us that he would restore the system, moments before grabbing the couple items they left behind the week before and racing out the door with no explanation.

Nick and Denton immediately came out to complete a wall mounting of multiple TV's in our new…read moreconstruction home when our initial company left us high and dry, that same evening. The time, attention and detail these gentlemen put into explaining all steps and answering all our questions made it so easy. I wish I found them upfront as it would have saved so much time and aggravation. I will only use this crew for any of our needs. I would be recommending their company and services to anyone in need.

Caught a virus and called this business. The service was second to none as they log directly into…read moremy laptop and correct the problem. My system is now as fast as when it was new. I will use this business again. I had a superb customer service experience. Thanks.

Aaron was very accommodating as well as professional. My MacBook had a very rare screen and Aaron…read morewent out of his way to find me a supplier as well as the best price. He is extremely professional, kind, and extremely knowledgeable. He's my go to computer repair expert in Frederick, MD. Id highly recommend him.

Great service, fast and reasonable cost, and I would highly recommend Aaron! Very happy I found him.read more

Extremely great service. My technician was very professional and knew his craft. I needed a…read morecomputer upgrade andddddd repair. Had my computer running like brand new. Thank you. Would definitely recommend this service to my friends n coworkers

Mr. Augustine communicated cloud best practices and varying courses of action for migrating my on…read morepremise compute requirements into Amazon Web Services. His guidance and expertise were instrumental to my successful cloud migration.

I can't believe nobody has written a review for them, including myself since I have used them twice…read morenow. Anywho... they are awesome, honest, and reliable. Twice now I have taken them my infected laptop (pesky porn site hackers) and twice they have fixed it. This time I explained that I only had this day off and he called me back to pick it up within 2 hours. Thanks Nolan (I believe that's what his name was). Aaannnndddd my $50 deposit covered the cost. He could have easily overcharged me. Bottom line: go here, use them. They're great.