We had furniture stored here for fourteen months and just took it out. After selling our second…read morehome we decided to keep the household items for our son when he graduated from college. We were apprehensive because of Italian sofas and chairs and other wooden pieces. When shopping for a place we noticed right away how clean this facility was compared to others. We are so glad we chose Green Gables. My husband and I are traveling home from Vancouver after moving our son. We felt compelled to let you readers know how impressed we were by the cleanliness of our furniture. We saw two spiders and that was it. They must spray for bugs. Upon leaving the staff was friendly and courteous. We would not hesitate to rent from them again.

Best Mini Storage Place in Town! Great prices and just friendly people to help you! Loved my…read moreexperience there using their Storage Facility! Clean and safe units! Highly recommend Green Gables for all your Storage needs! They even have climate controlled units though they are smaller but great for Antiques or valuable pictures!

Rodent infested, when having to vacate and I complained to there online site about issues they…read moreresponded I actually owed them more money even though I had just paid rent and it wasn't due for another 3 weeks, and that there not liable for any rodent issues, super nice guy that runs the office but that means nothing and on top.of gate times closing at 6pm. I would not recommend this location, they have 2 of them in cottage grove oregon. Very disappointed in a small community business chosing profits over the right thing to do.

From the owner: Simply Storage offers clean and convenient storage units for rent on River Road in Cottage Grove,…read moreOR. Our self storage facility is located only minutes from Historic Downtown Cottage Grove and features residential, commercial, and vehicle storage solutions. Month-to-month lease terms, outdoor parking spaces, and a variety of unit sizes for you to choose from allow you to customize your self storage experience. We're here to find the right fit for you.

This is by far the best place I've ever rented a storage from! The price is lower than others I've…read morefound. The managment is super friendly and makes everything run smoothly

If horrible customer service by an old couple with a self important attitude are your thing,…read more here's your place! The attitude is unreal. I'm not sure if they are the owners or just managing, but man alive they have better things to do than greet you with a friendly smile! She's rude and snarky. And he just sits there glaring at you. Not welcoming in the slightest. We'll be taking our business elsewhere. Oh and don't bother looking for a website to make online payments. These dinosaurs definitely can't handle that.

Affordable storage for our Class A RV. Interesting that they are closed Tues/Wednesday but they…read moreare open on weekends which is nice!!

We needed a short term storage for our 31 foot travel trailer while traveling north. Lynx Hollow…read morewas very accommodating. Retuned my call right away. Offered a prorated price for 10 day storage. This place is rustic but reliable. We were thankful for the storage spot on short notice.

Becky, the Manager is efficient and pleasant to deal with!…read moreThe place is clean and I was so happy to get such a great space. What a great experience, too. How considerate it was of her to choose a unit in close proximity to a clean, handicapped restroom. I had been unusually forgetful lately and entered the wrong code recently. Becky, The Manager was unbelievably gracious yet informative, in getting me straightened out. And it is how things are handled when they have the potential of going wrong that really counts, isn't it? I am looking forward to a lifelong relationship!!

My boyfriend and I rented a unit for about 10 months. We were both on the rental contract but the…read moremonthly payment came out of my account. The manager was very nice at first until the day we had to evacuate our home due to the fires. We had no where to go, so we hung out at our storage unit. She showed up the next morning and started yelling and accusing us of LIVING in the unit,not even asking about our situation. Other people that had to evacuate also had stayed at the facility. Another time she would not let me out the gate until we did exactly what she wanted. I think that's called kidnapping, holding me against my will! Now we are trying to clean out our unit, my boyfriend worked all night loading our things. This morning I get a text from her accusing the boyfriend of living in the unit and shaving in HER bathroom. You can look at him and know that's not true! And telling me he needs to get off the property and not come back, remember he's on the contract and we have access 24/7. I called her to discuss the issue with her and she hung up on me. How professional! It's a very nice clean facility but the owner needs to put their manager in check. Get the facts before accusing someone. We have taken pictures of the unit before returning our keys, there was a $50 deposit and rent is prorated for the last few days of the month that we had paid. 8 days to be exact. I'll tell the rest of the story after she inspects the unit.

Great storage unit, clean and dry. I use my storage unit for a golf hitting bay during the winter…read moremonths when you can't golf. The only reason a 3-star rating is that the bathroom right across from my storage unit has never been open. Since I'm there 3-days a week, it would be nice for the bathroom to be operational.

RATS! I never write reviews but my experience was so awful that I feel I've been left no other…read moreoption. We had all of our stuff in storage here for 8 months. When we went back to the unit we discovered that there was a rat infestation. The manager told us that rats had been reported months earlier but we weren't informed. If we had been told maybe we could remove our stuff in time to avoid this situation. The manager said they had called an exterminator but we found a large LIVE rat in our unit and 11 LIVE newborn rats in a box. (See photos) Every surface was covered with rat urine and feces. All of our soft furniture: couch, mattress, glider had been chewed and destroyed. Between the furniture we need to replaced, the cleaning costs, and the junk removal costs we are out over $2,500. Not to mention the weeks it will take to disinfect everything so that my toddlers don't get sick. It has been almost a month and we still have not received any compensation. All we were offered was $500, which only covers the disposal fee of what was destroyed (and we still haven't even received that check yet). Multiple emails and voicemails have gone unanswered the past 2 weeks. Learn from our mistake and do not use this facility.

I've had a 5x10 unit here for a few months now, and I've appreciated the convenience, security, and…read morecustomer service at their location. I almost got a unit at the Glenwood U-Haul and I'm so glad I checked with Storitall before doing so, since they are cheaper and have a freight elevator to the 2nd floor units. The hours are really great, and loading in and out while inside is great for when it's raining. There are 3-4 spots inside for doing this, and after making many, many trips, only once have I had to wait a few minutes to get a spot inside. Their staff is nothing but friendly and helpful as well!

As a student whose out of state, having a storage locker is ESSENTIAL. I have had my unit for over…read morea year, typically they do fill up fast at the end of spring term, so if youre looking to potentially use a storage locker I would call sooner rather than later to make a reservation. You can sign up and allow three other people acess your locker, really helpful if you want to make the use out of your space and save money. I find that most of the staff are very friendly and helpful and they sometimes have a dog behind the desk.

Go dig through my reviews, I'm not afraid to review any thing and everything I experience…read more.. however, a storage place... this may be a first for me? Eugene Safe Storage - I cannot say enough positive about them. I'll summarize and give you the good, the bad, the ugly... here we go! Location: Convenient, right off the interstate, easily accessible, gate under passcode access, well lit. Price: SO FAIR! Gosh, quite competitive to be honest! I never once blinked at the bill. Honest: We overpaid. I had no idea. THEY reached out to me and refunded my money. WORDS CANNOT EXPRESS how I appreciate honesty like this. Facility: Brand new. Shiny, clean, well-lit. Lovely parking spots, great long-term storage spots for RVs, I can go on-and-on. Accessibility: They answer the phone, they answer email, you get near immediate responses. Who can ask for better than that? STAFF: Josh and Christi up for the win. These two took care of us! I was a bit 'needy' for dates / times... they made it happen for us. Huge shout out to Josh, Christi, and the staff of Eugene Safe Storage! Highly recommended!!!!!

Wow! What a great storage facility. Feels and looks really safe and secure. Exceptionally clean…read moreand well maintained, by far the best I've ever seen or used in many decades of occasional storage facility needs. Very friendly and helpful staff. We would not hesitate to recommend this storage facility to anyone in the greater Eugene area who is in need of storage. Oh, and they have competitive rates as well!