BEWARE of this shady business - read the recent reviews and STAY AWAY! I scheduled a facial appointment a week ahead. 38 minutes ahead of my appointment, I got a text message that they had to cancel my appointment. I took the day off from work to get the facial. They told me they would give me a refund within 3-4 days and a courtesy facial. I never got the refund, and they stopped responding to my texts. I had to take it up with my credit card company, which issued me the refund after an investigation. I also never got a courtesy facial. Totally unacceptable. Watch out for this shady business! EDIT: Marina, the business owner, posted a comment that this is a scam post - sorry Marina, I have receipts, proof and timeline attached! Also the last three reviews here show people had a similar experience to me and that you are a operating SHADY business. Do better! read more

Simply Gorgeous Day Spa - They never issued my refund and they never gave me a courtesy facial - Skin Care Near Me - Oakland, California

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Terrible experience - DO NOT GO HERE. I booked a massage for my wife as a surprise for her birthday, and paid in advance. Two hours before the appointment, they text me saying their technician is "experiencing an emergency", and asking if we can reschedule to later that day or the next. Not ideal, but hey, emergencies happen, no big deal. Rescheduling didn't work for us, so we agreed to a refund. It's now been TWO MONTHS and no refund, despite my repeated calls and text messages. She has completely stopped returning my messages or calls. At one point I called from a different number, pretending to want to book a treatment, just to get her on the phone. She apologized, promised me she was processing my refund, and said the first one didn't go through due to some mistake she had made on her end. Weeks later, and still nothing. She clearly has no intent on refunding my money, so I guess the next step is small claims court? What a disaster. STAY AWAY. read more

I came here yesterday for a facial and brow wax. The facial was great! I would recommend their facial services, but not getting their eyebrow waxed or any other body parts. There is a layer of my skin that got waxed off under my eyebrow. I thought it might just be a reaction and skin sensitivity since my skin typically gets red during waxing, but the next day the mark got even darker until I realized some of my skin got peeled off. Great service and the atmosphere is very calming, but I wouldn't recommend any services related to waxing. read more

Simply Gorgeous Day Spa - eyebrow waxing, some skin got peeled off from the wax under my eye. - Skin Care Near Me - Oakland, California

This business has engaged in outright theft. In July, Simply Gorgeous Day Spa charged my credit card without my consent or any appointment on record. The only time I had ever been there was more than a year ago -- yet somehow, they still had my card information on file and decided to run a completely random charge. When I brought this up, the owner pretended to want to resolve the issue and even promised a refund. But instead of following through, she stopped answering calls, ignored all messages, and eventually cut off any form of communication. That shows there was never any real intention to make this right. What makes this worse is that after looking into other reviews, I realized I am not the only person this has happened to. This isn't some one-time error -- this looks like a deliberate, repeated practice of fraud. If a business is willing to dig up old credit card details and process charges without permission, that is not only unethical, it is criminal behavior. Montclair does not deserve a business that preys on its community like this. I strongly warn anyone considering this place to take their business elsewhere before they become the next victim of these fraudulent practices read more

I never get an appt. I have been asking since Monday. I call, can't leave message. You get a text back when would you like to come? I answer it and I never hear back. If they stopped the colonic service I wish they would tell me. I never get an appt (for colonic).I have been asking since Monday. I call, can't leave message. You get a text back when would you like to come? I answer it and I never hear back. If they stopped the colonic service I wish they would tell me. I went there for years. I called the number that texts you back and left a message also but no return text or call. Very unprofessional. I know the business was sold but I have been there since and never had a problem. read more

I was visiting with my bestie and suggested we go and get colon hydrotherapy. She recommended going to Marina at Simply Gorgeous Day Spa. Sounded great to me so we made appointments. Upon meeting Marina, I was immediately drawn to her personable warm sweet spirit. She made me feel very comfortable. She clearly explained what I needed to do and ensured I was comfortable. She also let me know she would check in with me and if I needed any assistance I could call for her. I actually did need some assistance and when she helped me she was very professional and made sure I was comfortable with the adjustment. My friend went after me. I was feeling great. However, I was in need a nap because my friend and I had stayed up super late the night before so my eyes felt like they had bricks on them. I was sitting on the sofa waiting for my friend nodding badly. Marina noticed and she was so sweet and encouraged me to relax by laying down on the sofa. She even gave me a blanket! That's all I needed to quickly fall asleep. I greatly appreciated that gesture. I can't recommend Marina's colon hydrotherapy service enough. I'm sure you too will appreciate her professionalism and warm caring personality. I wish I lived there so I could put her on a regular rotation and try more of her services. Thanks again Marina for a job well done! I wish you continued success and can't wait to see you again next time I'm in town! read more

I love Marina at Simply Gorgeous Day Spa! She is so warm and friendly and very client-focused. I've bought colonic and wax packages with her, and I couldn't be happier. They're very affordable and it's easy to schedule with her. She's very accommodating schedule-wise, I usually opt for an evening appointment. The colonic room is clean, always smells great, and it's nice and warm in there which is great as the machine uses cool water. I always run cold, but the cool water doesn't bother me probably because the room is nice and warm, and there's a great heating pad I love using. If I don't use the heating pad I can do red light therapy, which is great. It's also very easy to park close by. read more

Quality service the young woman that runs this place now is amazing! Great attention to detail you will walk away feeling fabulous!

I had booked an appt for waxing 1 month ago in preparation for a vacation. On the day of my appointment I had arrived 10 minutes early. By the time my appointment rolls around no one is answering the door, I am now calling the business and receiving no answer. During this time I received an email that they had cancelled my appointment, all while avoiding my calls and text messages- AFTER I had paid & tipped. Such horrible business practice. I won't ever be coming back. lol read more

I went to Simply Gorgeous Day Spa because I was referred by a friend, she gets her lashes done & they look amazing, so I went to get my eyebrows done...it was an amazing experience from the time I walked in the time I left...Marina treated me with such kindness and care, she was very attentive and answered every question I had...she continued to ask if I was comfortable and ok (the heated massage table top notch) my eyebrows look amazing. I have already scheduled next service appt...I would recommend Simply Gorgeous Day Spa 100%..you will not be disappointed!!!!!! read more

I would definitely recommend simply gorgeous day spa Hydro therapy for the colonic is the best thing since pooping in your diaper I think that it may have prolonged my life I've always had digestion issues so when I discovered simply day Spa I was referred from a friend I don't know how long I could have gone without it but I know now that I don't have to I appreciate the gals at the spa five stars all around will four and a half Stars because I need a shower directly finishing my treatment so if they offered one of those it would be a complete five stars I love their flexibility I love their commitments and Individual Services I like how I'm treated so special there thank you gals read more

I made initial contact with the business representatives and I got some very interesting feedback. So much excitement is building in the process, I have to take a breather and slowly get aquatinted with what I am about to be experiencing. Nothing is like living a long awaited completion! There is more coming as I move forward to the approaching appointment! read more

The atmosphere is so relaxing for the moment you walk in. I'm going back with a few friends this week because after leaving the first time I couldn't recommend it enough. Treat yourself and visit the Simply Gorgeous Day Spa! read more

Took date night to a whole new level... Had zero expectations from a spa I had never noticed tucked away above Peets all these years. Chill, welcoming environment to come in from the cold to. Then the head massage.. Maranda worked magic. I was seeing colors and felt like I was floating in space. For the ease and price, it's was an unexpected blessing. read more

Like someone else mentioned in the reviews, it does feel like never ending diarrhea.... This place is located on the left side of Peet's Coffee. You will see some stairs leading up to a few small storefront. The night before, Karina texted me letting me know that I shouldn't eat anything a few hours prior to the visit. My appointment was at 9AM and she said that coffee was ok to have before the visit. Upon arrival, Karina introduced herself and the whole procedure; what to do, what to expect, and some common feelings when the tube is up your booty. I was a little intimidated at first because this was all new to me. Don't worry guys, it's a veryyyyy thin tube that goes up your booty, lube was provided. During the session, you are provided a thin blanket and a heating pad to help with the slight cramping. The whole process took about an hour long. Go on TikTok or watch the fishes swim around on the tv screen to get your mind of the sound or slight discomfort. In the end, Karina let me know that the water might slip out of your booty hole which is completely normal. She evaluated my stool stating what I am looking at. Overall a great process. I don't know if I'd be back again so soon...I'll probably do this every few months. :-) read more

My best friend took me here today for my birthday and it was amazing. Mi (Marina) was EXCEPTIONAL and went above and beyond and I will definitely be returning to see her again. My best friend had her teeth whitening and had a very relaxed time as well. thank you kindly for your attention! read more

This is my go to spot for colon hydrotherapy. The staff is always friendly and professional. The customer service is unmatched! They also recently did a facelift on the space and it looks absolutely AMAZING You have to go see it for yourself! read more

Okay I try not to leave extra long reviews but for this one I have to go back to explain my experience today . So I've originally came back in 2012 when Svetlana owned both sides of the upstairs. Met her & felt immediately embraced with a good experience she was very hands on she explained everything step by step she helped me understand the process I initially started colon hydrotherapy then after I did wraps teeth whitening combo services etc. I have referred so many women to this establishment because of Svetlana energy. Life happened and she downsized but the experience was still 5 star you were welcomed she still explained & you felt your money being worth the experience. Now for me I'm very overdue when it comes to treating myself and I sometimes look forward to having a me time moment so booking my appointment I just knew this was something I very much needed. Now the last woman I referred I spoke highly about this company she booked to experience herself . now I hadn't been since 2017 & when I seen the prices went from $65 to $75 to now $95 dollars okay life right . But when she gave me her feedback I just couldn't understand why she didn't have much to say all she said was girl it wasn't nothing like you described. So moving along with today I booked my appointment 12/24/24 I seen she had 12/26/24 available I paid and here's why I left 30 mins before my session was over. It was the ENERGY MY experience was not the same and I just referred 2 other ladies to come & I feel bad because what I sold them isn't what they gonna get . The black lady who walked across my car @ 10:46 while I was getting a park & I said her energy off was the very lady who opened the door @ simply gorgeous. I'm very in-tuned with life I'm a natural black woman i'm a people person I receive things very clearly. I said on my way there : it's nice she's open the day after Christmas . The appointment had to be accepted so if they didn't want service they could have declined the appointment. I walked in we both gave that oh she's black look she wasn't rude but IYKYK. She walked me immediately to room asked me have I done the service before I replied yes but it's been awhile. I said things look differently is the restroom still located in the back can I use it she said you wanna go to the restroom as if I should just start pooping right there & it was a weird question to ask . She wasn't rude again just short to me. & maybe because I was used to Svetlana being so welcoming like hi and welcome and come this way and your gonna feel better and here's what to expect and it's been awhile so let me demonstrate I think I paid for that not here's the room close the door . I was having trouble she did come in assist me but I was feeling like yea I'm uncomfortable I didn't feel I could ask can you make sure it's going the way it's supposed to. 30 mins and never got a tap tap let me make sure everything is everything. Was i supposed to get the red light? I never said i was a pro where was some girl power some I don't know where you came from but ima make this a good session wasn't sold . When I was walking out she said your leaving I replied yes not the same experience she said ooh . I asked where's the El Salvador ( I think she was German tho ) woman who owned the salon she said she sold it 5 years ago. And with that I will never mention this business again you don't have to worry about me selling my experience this one or the past to any other woman again . I'm happy I went because I was just telling women how great Svetlana was & she somewhere but not there . Your comment confirms my point. Your leaving a review as if your the person that assisted me & I asked her if she was the owner she said no so instead of arguing try to make paying people experience better you didn't have to say anything but I have time too if there's smoke that's how I really feel about my experience NEXT ooh this the employee responding !!! Girl bye read more

I've been coming here for a couple months to get my skin ready for my 2025 wedding. The space is clean and comfortable and the staff is wonderful. Definitely recommend. read more

I have gotten a number of services here for several years. I started with colon hydrotherapy and then started to try other things. Svletvana is super cool and funny. The hydro colon therapy I recommend the most. I suggest it once a month and after any splurges. read more

Simply Gorgeous Day Spa - Colon cleanse - Skin Care Near Me - Oakland, California

Simply Gorgeous Day Spa is awesome. Svetlana has created a lovely space and the services I've had have been very good. I've had facials, waxing and colonics. I really look forward to my next visit!! Svetlana is very kind and accommodating as well! read more

Svetlana is the best. Not much else needs to be said. In case you need more here it is. Svetlana is kind, welcoming and extremely knowledgeable about the services she provides. I was running 5 mins late to my appointment, running down the street as I was calling her to let her know where I was at, and she calmed the urgency by telling me that it was okay. This is only my second colon hydrotherapy appointment, but each time has been pleasant and stress-free, considering the procedure I was having done. If you are feeling tired, bloated, have gluten gut, feeling lethargic, or having unexplainable headaches give it a try. I have and do not regret it. Btw, I have also received an eyebrow wax and will be trying the facial. read more

Simply Gorgeous Day Spa - Gluten is my enemy.. colon hydrotherapy is part of my army. - Skin Care Near Me - Oakland, California

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They're kind of hard to find, so to save you some trouble: Take the stairs to the left of the Peet's. Walk up the stairs and it will be the last door on the left. I was surprised to see that the space was so small. The massage room itself was pretty cramp and they didn't do a good job soundproofing because I heard a lot of noise from outside during my massage. Not enough to be a major distraction... just pockets of noise. Still annoying for a $85 massage (plus tip). They're nice and accepted my expired groupon without any fuss (which is supposed to be the norm... the deals expire, but you can still put the amount you paid toward the service), but the reason for 3 instead of 4 stars: during the massage, someone's droid text alert went off... twice. It wasn't my phone and I'm 97% sure it was in the room. Hmmm. My masseuse Tiffany was nice, but I commented afterward that the stones weren't that hot (I chose the hot stone massage). She said she had just had a client who said it was too hot so she toned it down for me, her next client. I would have preferred if she had asked me instead of making assumptions. The massage itself was ok. Again, could have been 4 stars. If it weren't so expensive, maybe 5 stars. They gave me water and I still tipped her about 16-17%. I wouldn't go back, and probably wouldn't go out of my way to suggest this spa to anyone. Feel free to try and prove me wrong, though! read more

Svetlana is my hero. Every time I come in she tells me I look skinnier than the last time. What more can you ask for?! She knows me, remembers stories I've told her & asks about my fiance all the time. I'm a regular and have tried several girls here and no one beats Svetlana! read more

Simply Gorgeous Day Spa - Skin Care Near Me - Oakland, California

I had my second hydra facial with Svetlana today. She is kind, gracious and the spa has done a great job with COVID precautions. Highly recommend coming here and supporting your local small business. read more

Svetlana saves the day! She listened to my vision for eyebrows and delivered along with some gentle persuading for tinting. She complimented my 'beautiful eyes' and gave my eyebrows the love that they needed. Gentle touch without any reactions to the wax. Easy to schedule an appointment and good location. read more

Svetlana is the best! She really cares about her clients and is very knowledgeable. :)

Wonderful facial! And Svetlana went above and beyond to give me a shoulder massage that left me feeling refreshed and decreased the pain in my shoulder. I love my facial here. read more

Wow!!!!!!!!!!!!!! I must say the talk and buzz between all my friends these days are all about Bikini waxes!!! Being a Bikini wax virgin I never pay them any mind because I can't even get my eyebrows and lip waxed without shedding a tear and I've been doing them for years!!! I finally decided Sandra...time to be a WOMAN and get with the times and loose the razor. Mind you...I love Veet and used it down there and left it on for like 5 minutes and I kid you not, it burned the crap out of me. I had a layer of flesh missing when I removed the Veet. I decided ohhh no, no more Veet. I never get the feel I want w/the razor and I always tend to get more bumps w/the razor. So I finally with the help of my friends talked myself into getting a Bikini wax. After much research I found Simply Gorgeous and it appeared my Yelp family loved Svetlana and the blue wax. So of course being that Yelp is the new God I figured I was in good hands. Friday night at 6pm was my appointment. I got to the place about 15mins late due to sooooo much traffic and of course me getting lost. OMG...was this place hard to find in the dark. Svetlana was a doll!!!! She talked me through the whole ordeal. Gave me some breathing techniques and was soooo professional. Being that that was my first time I was soooo nervous. I have never been in such compromising positions w/a female that close EVER in my life. Not even my GYN has ever seen me that close to me. OMG...that was the worst pain I had ever experienced my entire life. Pride wouldn't let me run outta there naked or fart. LOL. Between the ripping off of the hair and the heat of the wax I thought I was going to die. After it was all said and done I realized the pain was not that bad and the outcome was Simply Gorgeous!!!!! Svetlana gave me an appointment for a month later for maintenance. Total damage: $60.00 w/o tip. I'm a fan!!! Thanks girls and thanks Svetlana :) read more

The facial by Amber was probably the best part of the experience. She did a good job and my skin was actually glowing. The massage was horrible. I can't remember the guy's name but I would never go back to Simply Gorgeous if I had to get a massage by that guy. My back was sore for 3 days afterward. The worst part was he had a large stomach and every time he moved around the massage table his stomach rubbed against my head. VERY GROSS!!! The Mani/pedi left a lot to be desired. It took way too long, at least 45 minutes and I didn't get my feet or hands soaked. The sink in the bathroom near the reception area was filthy. Overall, the experience was not the best and I left there feeling sore, tired, and a little violated. This is not exactly how I like to feel upon leaving a spa. read more

I used to come here to get brazilians from Svetlana. She is great, she makes you feel very comfortable and relaxed. She uses Cirepil Blue Hard Wax which is the only wax that Iam comfortable being waxed with. I hate being waxed with the sticky strip wax. Svetlana's very fast and clean. I wish Simply Gorgeous was a bit closer to me, I would go here more regularly. read more

The search for an actual day spa still continues! I tried this place out since I was looking for a new massage therapist in a more spa like environment. This isn't really a day spa. I used to work in one in Marin so day spa to me includes comfy robe, slippers, sauna, etc. This place is not that. The location is a little difficult to find if you're not familiar. It's cute...and an older building so I could hear everything during my service. I arrived only 3 minutes early, my fault, I know. I usually arrive 15min early to any service but my baby was crying etc yada yada. We started pretty quickly which was good. My massage was ok. It could've been better. Her technique was ok but definitely a hiccup in fluidity. It was a little all over the place. Another thing, her nails were a little too long...I could feel them digging in when she tried to work the kinks near my shoulders...ouch! Lastly, she finished 5 minutes early. Pretty sure I paid for a 60min massage...not a 50...or 55. Not cool. And just to clarify, I arrived at 2:57, she started at 3:03 and ended at 3:55. My fault for starting late but it should've ended at 4. Really sucks too, I usually get a massage once a month and was looking for my new go place...unfortunately, this place was not it. read more

So this is my first Yelp! Review and I am going to try and do Simply Gorgeous Day Spa justice. I have never had my hoo haa/flower pot/vah jay jay (okay you get the idea) waxed in my whole 26 years of living. (I know! Where have I been?!) But I suddenly decided "hey why not?!" I only knew one of my friends that had this service done but the salon she went to was not on my list of possible places to go; my other friends don't treat themselves to this "maintenance". After a week of research (through Yelp! of course) Simply Gorgeous had plenty of positive reviews for their waxing service. So I made an appointment for that weekend and they were able to fit me in. I met wit Svetlana (who is also the owner) and she was just sweet as pie. I told her it was my first time and she made sure she let me know what she was doing and gave me breathing techniques to help me get through the 'landscaping'. I must say it was virtually painless. She used this blue wax that hardens and it doesn't need a strip to pull it off. Don't get me wrong there were tiny moments of 'eeks' but I think I've had more painful reactions getting my upper lip waxed (no pun intended) (somewhere else of course). She remembered who I was on my second visit, one month later, and she even remembered our conversation we had the first time around. Can I say 'Customer Service'?! I just saw her today (almost one year later) and the service is still the same like it was on the first day. I'm looking forward to her other spa services like the shellac manicure and Simply Gorgeous massage, both of which I scheduled within the next week. (I will be writing back to tell you all about it.) The prices are reasonable especially with the awesome customer service from the time you walk in the door to when you leave. There is a parking garage around the corner and they do validate. It's a little hard to find the first time around (it's above the Peet's) but it doesn't warrant a minus star on this review. So after all is said and done (and waxed off) I am ending this with.... Simply put, please go visit Simply Gorgeous. read more

I followed Svetlana to Simply Gorgeous Day Spa from her other location (at the time I didn't even know that it was going to be called that) because of her amazing ability to give you a "painless" Brazilian bikini wax! If she ever moves away, I might just have to follow her, wherever that may be. But ladies in the SF Bay area, we are safe! It looks like Svetlana is here to stay! She recently expanded her Day Spa and I had a very lovely manicure there (Thanks, Lily!). I've had the massage there by Alice, who has magic fingers (which included a Pumpkin body mask because it was Halloween) and Svetlana's facials are also out of this world (Definitely go for the custom facial and let Svetlana take care of you) She worked on my face and body before my wedding and I was quite happy with the results. She also recently expanded her spa and there are these amazing massage chairs in the manicure-pedicure room. I signed up for the "express mani" and in 30 minutes, I was completely relaxed. I was sitting in this massage chair, lavender eye pillow on my eyes, headphones in my ears (individual pink CD players for mani/pedi clients), and when I woke up, my nails were done! In addition to Simply Gorgeous being a 5 star spa, for all those ladies out there who are "curious" about getting a Brazilian or even just a bikini wax, just say "YES!" to Svetlana. Once you go Brazilian with her, you will never go back to the old look! read more

I love Simply Gorgeous Day Spa! Svetlana, Tina, & Jessica have changed my life, REALLY! I started going to the spa per a recommendation from the Kinesiologist. I was pre-hypertensive with my BP consistantly at 139/84 for many months. The medication side effects were too damaging to my body, so I was left to find other means for management. I started working with a Kinesiologist. I was doing an 8 week long liver cleanse and my GI tract was suffering from all of the detox. I went in for my first colonic and Svetlana was great! She gives you all the information and leaves you in privacy to get the job done! I have now had 3 colonics in 3 months in addition to drinking tons of water and walking about 15 minutes per day and my BP is now 108/72. Colonics are sooooo good for you. In addition to the colonics, I decided to pamper myself. I got my eyelashes dyed for the first time in my life, and I will be going back routinely for this service, they look great. I got a gorgeous pedicure from Tina about 5 weeks ago and it *still* looks great. I splurged and got the shellac manicure. I love the shellac manicure so much that I went back again 2 weeks later and got another one. Tina is an artiste when it comes to the manicure, my nails look amazing. Per a promotion recently, I went in 2 Sundays ago for an hour long massage from Jessica. I will *definitely* be returning for another massage. Don't let me misguide you, this is a homey feeling spa. This place is not shee-shee, so you can be very comfortable in all respects. If you want a massage chair turned on when you are getting your eyelashes dyed or when you are getting a pedicure, just ask. Also, they validate up to 2 hours of parking in the parking garage up the street... I didn't know this the first time I went, but now I take advantage of this every time! read more

I have been a customer at Simply Gorgeous Day Spa for 3 years now. If that alone doesn't sing the praises of this establishment then I don't know what can! Svetlana, the owner, along with all the girls that work at the spa are so sweet and helpful. They always offer you something to drink, a massage chair to relax in while you are waiting and you are always welcomed by, "Hello Gorgeous." The greeting alone makes most women fall in love with Simply Gorgeous. Every month Svetlana attends to my lady parts during my ritual waxing. She's VERY fast, pays attention to detail, and makes you feel comfortable. There is absolutely nothing awkward about the entire experience, which really is the reason I have returned to this spa month after month for three years. I have also had manicures, pedicures, facials and massages done here - all glorious treatments. I also find the prices at Simply Gorgeous very comparable and in the case of the waxing and massages, better than many places in the area! This is a spa that you will want to return to time and time again; a place that you are comfortable referring your friends to and look forward to returning to yourself! read more

I have difficult hair. It's very curly, often frizzy and long down to the small of my back. Thankfully growing up, my mother was a trained beautician and she gave me every haircut until I grew up, moved out and had to find someone else to do my hair. I have tried some of the best places in NYC without any success, they just did not know how to do my hair. Like I said, it is not white girl straight, it is Puerto Rican crazy hair so they did not know how to handle it at all. Every time I went to a salon, I was left with a defeated stylist who would give up, throw my hair up in a ponytail and send me on my way....and then I found Elena! I first had some waxing done at Simply Gorgeous and was very happy with how nice the staff was and the work they did. I had an unexpected stay in the hospital for a few weeks and when I got out, I discovered the back of my hair to be in one huge matted knot unlike anything I had ever seen. It was just an impossible mess to undo and I was at a loss thinking I would have to cut all of my hair off and resort to the afro. So since I already liked the people at Simply Gorgeous, I went to them for help. Elena was my stylist and she got right to work trying her best to work out the knots. Her patience was impressive but after some time it was clear the knots would not yield. I was in tears waiting for her to give me the chop when she gave me some tissues, told me it would all be okay and then she worked her magic. She was able to cut out the knots without it being noticeable at all that all that hair was gone. Then she trimmed the rest as I had asked. It looked great, I was able to keep the length and I was so thrilled I went back for her to give me highlights. The highlights came out perfect, she knew exactly what she was doing and helped me pick out the best color for my hair. My hair takes color very quickly so she kind of had to keep applying and rinsing section by section. Again her patience was wonderful and she made the entire experience enjoyable. The best part was that she actually knew how to style my hair and for once I left a salon loving the way I looked! She gave me big beautiful banana curls and I just loved how soft my hair felt. I also bought a few of the products they sell there and are so happy with all my purchases. I highly recommend going to see Elena for all your salon needs. She is very sweet, incredibly talented and professional. I have never recommended anything on Yelp before but this was such a surprisingly wonderful experience, I had to share. Thanks! read more

I took my girlfriend here for a mani -pedi (which turned out great!)...I didn't get anything done, but one of the ladies hooked up the massage chair for me while I waited two hours for my girlfriend...free of charge...which I thought was really nice...I needed it! Now, the woman who did the mani-pedi was...I don't know...under the weather maybe...but was really sullen and kind of seemed like she just wanted to get the job done...again, turned out great. At the end, she was a little more social and cracked a smirk/smile or two. There was another client that came in and seemed like she liked the "sullen woman"; chatting her up a little like she was a regular...noted... I would have given the place four stars if it wasn't for that DAMN door opening (cold) and slamming and the constant "outside voice" chatter. And I don't think everyone needs to know that an employee's mom is on the phone, especially if you feel the need to telegraph said announcement from across the room. The mani-pedi chairs share the same space as the reception area; I'm talking about ten feet of space here. I hope it was quieter for those getting a massage in the back. That bugged me a bit considering my girlfriend was under a soothing eye mask for relaxation, and that girl can fall asleep in a combat zone...but she noticed the noise. I wouldn't say it was toooo pricey, especially considering how well of a job she did...and she didn't cut back on time either! I'm not a big spender, nor do I have a unlimited budget; I'd say it was on point and would def go back........just hope I don't hear anything when I decide to go in for a massage.....ENJOY! (Punctuation police...please stay at bay... ;p) read more

Ok, let me first start by saying I was a bit skeptical when I read how "painless" the Brazilian waxing was here. I mean, come on... how those two words can even be in the same sentence... BUT I was totally amazed! Svetlana was wonderful. It was fast, thorough AND painless. I don't know how she did it but, it was the first Bwax I've ever received where my eyes didn't water and I wasn't laying there, all spread eagle, wondering WTF am I even doing! The place was clean. Staff was friendly. Well worth the price of admission! I will be going there again. read more

Sounds like there were some temporary staffing issues at the time of my previous issue. Svetlana was very communicative and timely in fixing my previous issue. read more