I was stressed and stuck in regards with what to do with my stuff as I was moving at the end of the May. I came across Simplify Valet Storage by word from a friend who uses the service and I have to say they took care of everything I had been worried about. Simplify Valet Storage is extremely convenient storage whereby they send bins which I placed some apartment belongings along with winter clothes to be stored whilst I move elsewhere. For bigger Items such as TV unit, mattress, coffee table etc. they sent two associates who came to my home and took extreme care and were diligent whilst packing them to be stored which I really appreciated. I was also pleased with how prompt I was contacted and how I was treated as a customer. Another positive is their unit storage option was far cheaper than others I had looked at. It's a storage service I'd fully recommend and will be using again in the future for sure. read more

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I wanted to like this company. The furniture pickup was smooth and I like the people I was interacting with. We had simplify storage pack the larger and more delicate items. When we got the items back from storage there was a significant amount of damage. The sofa was dragged on the ground with the upholstery unprotected, causing tears and other damage to the fabric. When asked, the mover said the sofa wasn't sufficiently protected. Also an antique state was split. When I called to complain, the response was "We can issue a refund of $50 for the damage to the couch per our T&Cs". I was offended by this amount and took some time to consult legal options. I didn't get around to it and a couple of months later asked for the $50. They have ghosted my four emails requesting this. I can't believe such nice people turned out to be such a bad experience. read more

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Simplify Valet Storage did a completely INCREDIBLE job moving and storing all of my things. This wasn't a typical storage job -- I had them move and store my entire apartment while I figured out where to live. They were flexible and understanding with pricing when I didn't know how long I would need to have my things in storage. Their moving services are better than any mover I've ever used before (and I've moved enough times to make you cry). All my stuff was delivered back to me in perfect condition. AND they disassembled/reassembled everything perfectly. Everyone at Simplify was a pleasure to deal with. The folks in the office and the movers couldn't have been any nicer. Please don't use any other storage service in NYC. Save yourself and don't spend a million hours looking through all the different companies. Simplify Valet Storage is the one. read more

absolutely amazing service! My other movers cancelled in the morning and I was in panic mode, a friend recommended Simplify Valet Storage. I called them and they were busy but my call was returned right away. Pablo from Simplify was God-Sent, he literally found a team for me to move the same day, within hours Jackie and his team were at my place and were super professional. I highly recommend these guys and do not think even twice. MakeSpace storage were the company that bailed on me earlier, however Simplify saved me read more

I would recommend this company to anyone in need of storage. They are so friendly, quick to respond, and truly care about their customers. I used Simplify to store my apartment items while I was in between leases. They picked up my items and then moved them in to my new apartment after having stored them for several months. It was wonderful being able to use them in lieu of movers. The rates are very reasonable as well. Can't recommend them enough! read more

Update: Got my stuff back in Feb 2022. Same professional, timely service. No complication, easy to schedule, just as simple as could be. The only minor issue, which is not at all their fault, but useful to know if you're thinking of longterm storage is if you get a full unit I don't think it's climate controlled and after 1.5 years, my couch had gotten pretty musty. I had a cleaning service come out and they were able to salvage it, but if you have something irreplaceable it's something to keep in mind. read more

We have used Simplify for a few months. The service is fairly quick, we were able to schedule drop off and pick up a day in advance during their business hours of M- S 9am to 6pm. You can't schedule to get your things on a Sunday. When we signed up we lured in by the $30/ month. We didn't realize we would get charged $20/retrieval fee to access ours bins so it makes it much more expensive, especially if you need to access your belongings more than a couple times a month. The retrival fee is in the faqs but was never mentioned when we spoke with their sales rep, just the $30/ month. If you plan to store items you don't need access to often it could be a good deal. If you think will want access to belongings then I suggest budgeting in the $20 fee to access your bins. read more

While OZ tried to fleece me Simplify charged much less for improved services that include 1 year of free storage. Simplify included plastic bins for packing my belongings while Oz did not give any supplies. Simplify brought a team of three movers that moved my studio (filled to the brim with belongings) in only a few short hours. There were absolutely no problems with the move and the movers were all cheerful. Simplify's management was responsive in their communications with me regarding the move. Thanks again, Simplify! read more

Simplify Storage really took the stress out of moving. I can't recommend them enough. They are amazing!! I used Simplify Storage when I was moving apartment and had a few months between my lease. I stored my bed and possessions in their blue bins. The website was really easy to used and I loved the virtual closet feature where I could see what I had in storage at any time. Their pricing was also very affordable and the cheapest I found when doing research. I got the storage bins dropped off about a week before my move to I could spread out the packing. The collection and delivery made my move hassle free and so much less stressful. Anyone I interacted with at Simplify Storage was very nice and they were able to help me access and plan my storage needs. They arrived on time and overall their service exceeded my expectations. I'm so glad I never got a storage unit I had to visit myself and went with Simply Storage instead. They offer a great service and I recommend them to anyone I know looking for storage in NYC. If you're looking for storage -- this is the company for you. read more

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Simplify was the best and most pain free moving experience I've ever had. Scheduling could not have been easier thanks to Darragh. He was incredibly helpful and was able to accommodate a move with only two days advance notice, including arranging for COIs, extra storage bins, etc. The movers were also great -- very professional and efficient. They packed and moved out my apartment in two hours flat. I'll be using Simplify for all future moves. read more

Wow, I'm not sure what is going on with the other reviews but I had an amazing experience with simplify. Originally contracted them to help store some extra stuff while subleasing, eventually used them as a place to store my items as I moved apartments. Seriously couldn't say better things about them - professional, courteous, on time. A lot of times you get movers with attitudes, but the guys from Simplify didn't complain even moving boxes down 5 flights of stairs. Also very effecient - a pick up never took more than 8 minutes. Only advice would be for a smaller window of time for pick ups - 2 hours to wait for someone potentially is a long time to waste. read more

Have only had a great experience with Simplify - we live in an apartment in Brooklyn with very little storage and really needed somewhere to store our seasonal belongings. We use the valet service regularly and is ideal because we don't own a car and can have the items quickly! Pick up & drop off is an extra cost each time you need it but it still beats renting a car and the time it takes! The employee who does pick up/drop off is great and is always on time and carries everything in and out of your apartment with no issues! Definitely convenient and I like that they combine a few services into one (we have bins + a storage unit with them). 5* ! read more

Great convent service People who come to pack and transport my hood are always pleasant and thoughtful about my treasurers I researched all similar services and found this to be the beat Customer service on the phone could be improved but I find that the website can handle most questions I recommend them highly read more

Update - Simplify finally responded to my emails because I put a hold with my credit card. They asked for me to reverse the dispute and they would pay me back. I did that and now they've proceeded to ignore me for 2 months and not refund the money. Do not trust this place!! read more

They come straight to your door and they are very understanding. Great service! I wish they had services on the weekend. I would recommend for college summer storage. read more

With an unexpected ceiling collapse, I needed a solution for moving and storage ASAP. I found Simplify Storage through a google search and after speaking to the team they were able to provide me with a customised solution and very competitive pricing. The company is easy to deal with, very professional and customer focused. I would use them again and recommend them 100%. The movers on the day included a two man team who showed clear expertise and care for my items as well as operating in a covid safe manner. I cannot give this team and company enough praise. read more

I was very disappointed with the lack of communication and fees that were charged without notice. Even though I had my furniture moved out of a storage unit after a few days at the beginning of the month, they charged me for the entire month and refused to prorate the monthly fee based on actual days used. I was also told I didn't have to unpack storage bins on the spot when they were moved and that they'd pick them up later for no charge, only to see later that they charged me unknowingly for bin rental fees. read more

I highly recommend Simplify Storage. Everyone in the company that I've been in contact with is wonderful: caring AND efficient! When I was researching storage options for the contents of my NYC apartment, I was looking for a place that is economical, has multiple storage options, and a no hassle pick up and drop off. I was not disappointed. The moving crew was swift and wrapped my furniture and appliances expertly. They were on time and updated me via phone and text regarding their arrival. Jenny O'Leary explained all my storage options and helped me make the best decision according to my needs. I couldn't be happier that I found Simplify Storage! They're the best! read more

Love this concept, and how affordable and easy it is to store with Simplify. Yes, it's $20 to access your stuff, but that means they bring you your stuff (all the way to a 4th floor walkup in my case!) give you enough time to fetch what you need, then take it away. I'd pay $20 for an Uber there and back and still have to lug what I needed to access all the way home. For winter clothes and seasonal items you really can't beat Simplify's storage program. read more

Unprofessional and a pain. They don't run a transparent business and point fingers at their customers for their shortcomings. Their movers are late, their customer service is incompetent, and you need to call them to remove your bank account information / profile. The FAQ page has the most important info, but it's like their website hides it (I work with branding and design, and this is clearly intentional or an embarrassing lack of vision), in fact the Home page and How It Works page only detail the most basic parts of their service, specifically leaving out other important details (strict month-to-month policy, movers fee which is basically at least $200, etc.) I spent around $400 more than I expected - this is for 1 month. Their movers are nice and helpful! The problem is with their management, website, and communication. Would avoid doing business with them. read more

We used simplify valet storage for our move from Manhattan to Brooklyn. They were very Friendly and very efficient. Highly recommend for moving or storage! read more

I had to move out of my NYC apartment with very short notice, I called SImplify Valet Storage after seeing such positive reviews and the service didn't fall short of amazing. Jenny, who answered all my questions even shared a personal contact with me in case I had more after business hours, booked my service for next day. She was truly God sent. The gentleman that arrived, arrived timely with proper PPE and were quick and efficient. No marks, dings or damages and not task was too big for them. I can't wait for the same experience when they move me in to my new place in a few weeks. read more

This company was a delight to work with. I was managing my aunt's estate remotely during a pandemic and I don't know what I would have done without their help in moving and storing her belongings. Several times I needed to do things with short notice and they were ready and able to oblige. Their customer service was awesome and their attention to detail was great. I will say that working with them has been a pleasure. I definitely recommend their services to others. read more

We needed a storage option immediately for a student moving out of a residence on short notice. We booked quickly and easily online for bin delivery the next day. I called to confirm and promptly received a very pleasant callback. The bins were dropped off and picked up on time and the delivery team was pleasant, efficient, and helpful. I highly recommend Simplify Valet Storage! read more

I was very happy with Simplify Storage. I needed my things stored for a month since I was between apartments. They pickup up, stored, and delivered my things. The price was reasonable and the service was good. I would definitely recommend them. read more

I cannot recommend this company for quick moves enough-- I had about two days to get everything in storage from January 10th to February 1st, and Simplify Storage took care of everything. In addition to not having a minimum number of months for storage, they came and moved everything out and back in, and brought boxes for me to use. The move in and out service cost hundreds less than a single move-out session that I did a couple months back! They were VERY on time, even when I specified a certain time within a time window. Always polite and did a very good job at being careful with my belongings- nothing was scratched or chipped, which I've experienced with movers in the past. For those who've written reviews about the pricing, to me the website seems fairly clear about the cost. In addition, Yvonne was always very upfront about costs, and always very helpful! Thank you so much Simplify Storage, you made what could have been a very stressful move extremely pleasant! read more

This company is a great concept however I wish they were more honest in the way they coduct their business. They tell you how free their valet services are and then charge you for the delivery and pick up of your storage bins. Don't advertise yourself as a free valet storage company if you're going to charge me for the valet services.pł read more

We used Simplify to move out of our apartment, store our items, and move in to our new apartment and they were fantastic! I cannot express enough how simple, quick, and efficient they were. They moved everything out of our studio in less than an hour, and stored it for us during our turnover between apartments all for a lower price than the competitor rates. These guys can do it all, highly recommend to anyone in/around NYC who needs movers and/or storage for large items. Their online platform made it super easy to manage everything, and the customer service representative we worked with, Darragh, was incredibly helpful. Thank you! read more

They are very on time for delivery and picking up. The guys are very polite and professional. The customer services are very good and they like to listen to customers and try their best to improve. I am very satisfied and love to recommend them to my friends. read more

Simplify Valet Storage made my moving experience so easy! Easy to use and very convenient. I scheduled my bin drop off date, stored my items and had it picked up the week after. They made the entire process stress free while providing affordable pricing! I would recommend their services to anyone in the NYC area read more