Had a great experience with David, Eric and the rest of the crew that came over. David worked with…read moremy schedule and explained everything to me in detail. I don't recall everyone's name but Eric and his partner helped me very quickly with an issue I had roughly 2 weeks after install. I highly recommend, and I love supporting local businesses versus the big guys. Hoping my HVAC works great for years to come.

Our HVAC unit completely shut down on Thursday evening. We have a 7 week old baby and the weather…read moresaid it was going to be 87 degrees by Saturday. Clark SerVice Company called first thing Friday morning with an ETA. They then worked until the evening on Friday to ensure we had a brand new unit And that it was working. They knew our situation and refused to let us suffer. They were kind, personable and we're just so grateful. Can't thank them enough for their hard work!

I own a preschool and have been a customer of Ace Fire for over 5 years. During this time, they…read morehandled the installation of fire equipment, monitoring and annual inspections on our system. I am writing this review because of how they handled my recent service call. I am cancelling my service for monitoring and future service because of this. I called them to repair our faulty fire system. It was saying we had a fire when we did not. I told the person on the phone who took the service call that we had recently put in a light in one of our classrooms and the week afterwards, one of their techs came out to fix an error on the fire panel. They cleared it and seemed to find the problem and fix it. All was good! Then three weeks later, the system said we had a fire again, so a tech was sent again. I told the person on the phone again about the light that had been installed and verified that someone had come three weeks before about the same problem in our back classroom. She verified all of this and said she would pass this information on to the tech. When the tech arrived, he started his search for the problem in the opposite end of the school. He crawled up our attic and checked the panel and checked all of the smoke detectors...and when I arrived for the day, I asked him if he had already checked the back room and that attic. He was not told about them. So the first 3.5 hours were spent working on areas of the school that didn't need it. He was constantly on the phone with another tech. He was having problems figuring out the issue. He was young and seemed inexperienced. They finally sent out the tech on the phone in the late afternoon and at 4:30PM (8 hours in now), they discovered a wire that had been crimped or damaged in the attic near the light that had been installed. Then he handed me the bill. Eight full hours of service for something that was exactly where I told him it would be. At $120/hr. They never should have sent an inexperienced tech who couldn't handle the job on his own. They also should have told him where to start. I called and asked them to change the hours on the job to half of the time since he didn't start where I told them to, but they refused and emailed me a bill for almost $1,000.00! I would be happy to remove this review if they do the right thing and reduce this bill. I have no problem paying for 4 hours even though the problem couldn't be found by the first tech for 7 hours. Whoever is handling their service and billing department should not be. There are plenty of fire monitoring and fire alarm service companies in the Austin area. Don't use this one!

I looked Ace Fire up to recharge a small fire extinguisher kept on my tractor. Extinguisher was…read moreabout a month old, but I had to use it for a small grass fire. I chose them because they were the closest to me. The lady on the phone suggested I just throw it away and go buy a new one. Given its not your typical plastic-valved HW store cheap unit, but one designed for use in rugged or weather, I wanted to recharge it instead of throwing it away. That's just a waste of a good tank and valve assembly. The lady quote me $25 and a 24-48 hour turn around for their on-call tech to do it. I dropped it off, filling out their little paper, and she reaffirmed the price and turn around. I didn't get any type of acceptance paperwork. Over a week later, I still hadn't heard back, so I called, and was told it still wasn't ready due to something about the tech and his license or something I didn't follow. Then I got a call early next morning saying it was ready. When I picked it up at lunch, the bill was $41 and change, and not the original $25 dollar quote. No real reason given for the price increase. Its still cheaper than ordering a new unit, but not by much. Next time I need to recharge any extinguishers I will look at some of the other shops.

George was super helpful in my process of trying to find the correct color wear deck, giving me the…read moreinformation I was looking for helping us get it all same day!

I've used these guys several times since my initial poor experience and they are actually amazing!…read moreThe best vendor in town for deck materials! They can deliver very quickly and are super responsive to any needs you have. Just top - notch customer service.

I manage a self storage facility and have issues with our automatic doors from time to time. There…read moreis no other place I would call besides these guys! Daniel is a great guy that is very knowledgeable on doors and knows exactly what to do when we have issues. He is also very honest and will explain to you what he's doing and why, and won't do anything that isn't necessary. Whenever I call them they are super quick to come out, they've even come out within two hours of a service call being placed! Thanks for everything guys!

Our landlord hired Affordable Plus Plumbing to come out and fix a shower problem. The scheduler…read morewas very friendly, arranging a convenient time for the plumber to arrive; the window was short as well (1-3 pm). The plumber arrived during the agreed upon window and was polite. He easily identified the problems and let me know they were very basic and he could fix them in a short time. I was happy to see that they were such that he carried the parts with him in his truck. I will also note, when he entered the bathroom, he picked up the bathmat and sat it aside so that he wasn't walking on it with his shoes. I appreciated that. We ended up with two new shower pieces and a fully functional shower, all within 30 minutes. If I ever need to hire a plumber, I will reach out to Affordable Plus Plumbing.

I have used this company twice, first for a kitchen faucet replacement and second for a clogged…read morebathroom sink drain. On both occasions, I have been very pleased with the service I received. The plumber was knowledgeable and treated my house with respect. I will use this company for any future plumbing needs.

Excellent support, fair price, great owner. I needed Gary quickly this last week as I arrived at…read moremy parent's empty house which was cooling down from 85 (where I keep it when not there). At first, the system was cooling well for an energy inefficient house in this heat. Then, I noticed it wasn't. All appearances were that the old (and now expensive) R-22 gas had escaped thru a leak in the plumbing somewhere in this 27 YO system. I thought, this isn't going to end well! I left a VM with Gary at about 8 pm and Lori returned my call at 7:45 the next morning. Gary was on-site at 12:30. He evaluated the system and found "that she still had some life in her" & all that was needed was a replacement cap, a good cleaning, and ONLY a small amount of R-22 gas. Gary was pleased he could bring the system back up with only minor repairs when he quite justifiably could have recommended instead, a new system, which he did not. Gary effected the repairs and servicing in in about 1-1/2 hrs and his price was well within range for the parts & labor for diagnosing & repairing the aged system. I was quite pleased with all aspects of the engagement.

Gary Moody continues to take excellent care of our heating and air conditioning needs, and is so…read moredependable. The unit we bought a few months ago is wonderful, and a good value for the money invested. Gary's prices for service, as well as a new unit, are reasonable and fair.

Scary Cold is excellent. Conscience and thorough. We've had very good experiences with them. highly…read morerecommend.

Ed and team are not in the least but scary. Quite the opposite. Polite, on time, respectful and…read moretrustworthy. They're in the business of happy customers which is getting harder and harder to find versus the make a quick buck and move into the next. Highly recommend Ed and his team!

Amazing People to work with! Highly recommend them to anyone…read moreand everyone! Very friendly people...easy to talk to like you've known them for years. We had all 19 windows done with the Dual Layer Zebra type shades and Donna was awesome in helping select colors. The shades all look amazing with fantastic quality! The whole process was smooth with an affordable price and exactly as promised. Installation was quick and very efficient and loved talking with them. Can't say enough great things about Jim and his team! Thanks!

Guy missed three appointments after I paid the deposit. Then when he finally came out to do the…read morejob, he parked in a handicapped spot and yelled at my disabled neighbor when she asked him to move. When doing the installation, I was concerned because he seemed pretty confused with what he was doing. And every time he got even a little bit frustrated, he would curse up a storm which I really didn't appreciate along with his constant gas that he trumpeted without the slightest bit of shame. Just an all around awful guy. Doesn't know what he's doing and I have to get my son to fix three of the blinds that have been put in back to front. I didn't want to point this out to him - he seems to enjoy intimidating older women.