A simple thing to do, but Kristen at Longhorn made the entire experience to recharge and tag my…read moreextinguishers efficient and easy. At first when I dropped off, she asked I come back later in the day. But my drive was long, so she offered to do the inspection and service immediately. So kind, very customer oriented and professional! Awesome all around.

Call and discussed recharging my home fire extinguishers. Very professional person when through…read morethe identification of my existing extinguishers and my options. I will continue to use Longhorn Fire and Safety for my home fire protection!

A professional and reliable company to work with on your commercial kitchen needs. We have worked…read morewith 1st Fire on several projects and they proved to be knowledgeable, as well as, straightforward. If you have a commercial kitchen and need fire safety equipment, these are the guys to use.

We used this company twice. They have an initial service fee twice the amount others charge. They…read morediagnosed a repair and would have cost us $450 more than the replacement company. They went up 18% from the previous year. I would not recommend. Their staff is very kind, but the new company's staff is even better.

Scheduled an in-home Friends and Family session with Eli. He was incredibly knowledgeable and made…read morethe material easy to understand and memorable. His extensive experience highlighted the importance of being well-prepared for emergencies. We covered adult, child, and infant CPR and choking scenarios, with a reassuring emphasis on infant and child situations. The hands-on practice with both adult and child size mannequins boosted our confidence to act quickly in an emergency. The personalized, relaxed setting made it easy to ask questions, practice at our own pace, and truly absorb the material. Not only was the course informative, but it was also fun and engaging. We left with peace of mind, knowing our family is better equipped for any emergency. We highly recommend Fired Up Solutions and this at-home CPR refresher for any family, especially those with young children. It's a small investment that could make a lifesaving difference!

Great class. Made it easy to understand and had great relevant stores that applied to the topics…read more Will be returning.

Jessi & Ismael are awesome... great techs, fast, efficient, really hard workers. Got the job done…read morefast. Didnt expect anything less from Alliance is definitely 100% recommended by our properties.

I had the pleasure of working with troy.. very pleasant and knowledgeable. Great customer service…read moreand support! I came to do an inspection for my food trailer and he took the time to explain my fire suppression system . The lady at the front i didnt catch her name was very nice as well . Definitely will be a repeat customer.

This business actually gets a 1.5-star rating from me. I am an office manager for a small company…read morein Austin. I called Austin Titan to set up an annual inspection of our five fire extinguishers. I ended up not having Austin Titan complete the inspection because of the extremely lacking customer service I received from their receptionist / dispatcher. During my first call to their office, the receptionist said she would schedule an inspector to come out "sometime at the end of the week". When I asked for a more specific time/date, she said that she could probably have someone come out on Friday, but could not pinpoint a time at all. Frustrating, but I was willing to go with it. It should be noted that the receptionist was not impolite or mean, just irritatingly vague with scheduling (I realize that this is probably her business' practice and not her fault). The unprofessional service came after. The next day, my schedule changed such that I was not going to be in the office on Friday. I called to reschedule my "probable" appointment, only to reach the voice mail of a Sandra So-and-So. I was unsure that I had dialed the correct number since the business name was not mentioned in the voice message, but after checking the number twice (it was the right number) and calling back twice, I left a message asking to cancel the Friday appointment and to have someone call me back to reschedule. I also sent an e-mail since I was still a little paranoid that I'd left a message about fire extinguishers on some innocent woman's phone. The week passed and I never received a response, neither e-mail nor a phone call. I tried calling the number once more, and again reached Sandra "Austin Titan Who?" So-and-So. I repeated my request that someone call me back to reschedule. After hearing nothing, I decided to go with another company and left ANOTHER message with Sandra canceling my appointment. The cherry on top of the cake is that after the other company came and did our inspection, barely a half an hour passed before an inspector from Austin Titan showed up, ready to inspect the extinguishers (!). I tried to give them the benefit of the doubt and assume that I had called the wrong number (...five times), so to clarify, I asked the inspector "Who is your receptionist? Is her name Sandra? I left various messages for her and she never called back". The inspector confirmed that their receptionist's name was Sandra. Interestingly, he didn't seem to care that I had received very poor service from his company. He didn't apologize for the inconvenience or even seem particularly interested that I had gone with another company. He just shrugged when I told him that I had canceled my appointment and used someone else. It's clear that customer satisfaction is right at the top of Austin Titan's list (*sarcasm*)... The only reason this place gets two stars (it should really be 1.5) is that someone DID actually show up. If they had been the only fire-safety company in town, I would eventually have gotten the service I needed. Thankfully, they were NOT my only option. If you want professional, personable, efficient and low-cost fire safety service, see my review on Safequip.

These people don't pay their subcontractors. The sales staff lies to get what they want from you…read morethen never follows thru with their promises.