For my first time having a wax appointment, Taz has been the absolute sweetest and took care of me…read morethe entire way, even if it was super quick! She gave some tips for post-waxing care especially for those with sensitive skin. Take her word for fast yet careful waxing treatment. Her work space is spatious, clean and absolutely welcoming. Felt very safe and comfortable with her Definitely will come back for future appointments!

Came here for the first time for a Brazilian wax after reading all the positive reviews about Taz…read more She was very welcoming and made me feel comfortable as it was my first time. Her service is really quick and she tries her best to distract you from the fact that she is waxing you and make the experience more tolerable. Will definitely be back, she is super sweet and kind and her work is clean and thorough as well. Would recommend if you're looking for a private place to get waxed, which she does in the basement of her home!

Every time I go to see Aloma at Waxpert, I feel instantly at home!! We laugh and talk and she's…read moresuper sweet. She makes me feel comfortable and relaxed..(because let's face it, not everyone enjoys taking their pants off for a stranger). Aloma's products are great for my sensitive skin and I always leave feeling smooth and silky! She is an expert with the sugar and I would recommend it to everyone! Her prices are fair and she is extremely meticulous. Love Waxpert and love Aloma!

Have only been once but the experience was warm, professional and really fast! 2 weeks later and no…read morein growns! Very impressed and will be coming back for future services.

I had my nails done yesterday by Joy who is absolutely amazing. She took so much care in doing my…read morenails properly and perfectly. So happy with everything. The salon is stunning and so very clean I was very impressed. Loved the vibe in the salon too it was quiet and really nice music was playing. This is definitely my new go to salon I will be coming back for sure.

Great clean spa... best salon I have been to for my nails! Staff are very friendly and make sure…read moreeverything is good

Really clean salon and the decorations are nice. There's a lot of employees and people that comes…read morehere. We came at closing on Friday and it was packed. I recommended booking an appointment. They have a lot of colours and the staffs are helpful when you ask for their opinions. They also have a points card for gel nails. Tons of parking outside.

This place is amazing. I got Biogel manicure and Jolie was incredible! I'm pretty picky and I…read moredidn't have a single comment. My nails are perfect!

I had never gotten a Brazilian wax before, nor sugaring of any kind. I was convinced to try it…read moreafter reading and hearing the pros of sugaring. I stumbled upon Sugar Me Spa on Google and read some mixed reviews, but decided to give this place a try anyways. I booked my first Brazilian sugar appointment through their online booking service in April 2019 at the RH location. Jasmyne was my aesthetician, she made me feel comfortable and walked me through the process of my service. I left not knowing what the results should look and feel like, but now that I've gotten a bunch of Brazilian sugars done (with another business), I can confirm that my experience with Sugar Me Spa was not great. I still had a lot of hair that hadn't been "pulled" out by the sugar, but I thought that's how Brazilian waxes were as it was my first time receiving one. It looked like I had shaved quickly and didn't bother to go over a second time to get all the remaining hairs. It didn't bother me as I trusted the process and was planning to book with Sugar Me Spa again once time came. Their online booking was extremely inaccurate in regards to the times and/or dates available for services. I booked my second appointment, only to be texted that the establishment was closed during the time slot I had chosen and I had reschedule. I wasn't able to reschedule, so I cancelled it instead. I booked another appointment 1 month later (with Jasmyne as I already dealt with her my first time around), through the same online system. I received another text a week before my appointment stating Jasmyne was not working during the date and time I had chosen. I was offered different dates and times to reschedule, however, time was too tight to reschedule. I asked if another aesthetician could provide the service, to no avail. I rescheduled my appointment 1 month later (with Jasmyne) in August 2019, only to be texted that Jasmyne couldn't make it to work and was asked to reschedule again... Overall, over a span of 4 months, I went once with mediocre results. Their appointment booking service is extremely hectic and inconsistent.

Before moving to Canada I was always waxed. It's hard to find a place that gives a "painless"…read moreBrazilian. Jasmine took the upmost care in what she was doing and my service lasted at most 10 minutes. The results are amazing...much better than waxing. The place is very clean, bright and inviting. I highly recommend Sugar Me Spa. The only reasons I gave it 4 stars instead of 5 is the inability to pay with card and that it took a bit to find as it is inside the natural health storefront while I was looking for signage for Sugar Me Spa.

My family was in Toronto from the U.S., and my mom's ankles were very swollen from lots of sitting…read moreand traveling. Tina was so gracious and allowed us to make an appointment very quickly. She took excellent care of my mother and really helped her to feel more comfortable. I'd give her 10 stars if I could--and wish she were closer to home. It was one of our best massage experiences ever as the owner went above and beyond any of our expectations!

I've been going to this location for facials for a while - I first tried it with a groupon, and…read morehave ended up buying facial packages from them ever since. I always get treatments based on the analysis of my skin condition the day of my facials - they're always great and relaxing experiences. The packages are also reasonably priced, especially if you're a returning customer - I highly recommend.

Been searching for someone to do my eyebrows and I finally found someone so sweet. Super…read moreprofessional and friendly! She did my eyebrows PERFECTLY- Her studio is super clean. Booking and rescheduling appointments are flexible and easy. I will definitely return.

From the owner: Clients feel relaxed and confident knowing they are in caring, experienced hands.With years of…read moreexpertise and genuine love for beauty care, I help clients feel confident inside and out.

One stop shop for all your Hair + Esthetic needs! All the ladies here have years of experience and…read moreare great at what they do! Spend a day getting pampered or just a quick touch up you wont be disappointed!

Had a mani and pedi today with Helene, who I have seen for years. Always an amazing job. I always…read morefeel relaxed when I am there. The staff are always great. My nails look amazing. Will be back in the near future!

Okay, the pros - it's a beautiful salon. The staff do a great job keeping everything clean and hair…read moreis swept up immediately. And the girls at the front desk are great - one seemed a bit new and stressed but was otherwise quite lovely. It's been ages since I got my haircut and it's been even longer since I have walked out thinking I've wasted my money on a cut. I called ahead of time and got lucky that they had a time slot open on a busy day. My stylist was a bit rude and a bit too pushy of the Aveda products in store for my taste. I'm already there getting my hair done, please ask me if I want to hear about it. Don't demand I need to purchase this product in order to have great hair. No offence but I can't afford to spend $50+ a month on shampoo or conditioner (hi I'm a student). After being told by my stylist that they didn't want to cut my hair any shorter than I had asked because "it takes time to shorten it up (whatever the hell that means)", I was pretty damn irritated. Next the stylist curls the bottom end of my hair (because it's what their other client likes) and I can safely say I hate it. During the entire hair cutting process, I keep talking to the stylist about my ideas and keep getting shot down. Great. Thanks a lot! So in short, if you like pushy overbearing stylists that will do what they think is best for you - this is your spot!

Laser Hair Removal Experience - Disappointed and Let Down…read more I'm writing this review to share my factual, lived experience with Laura so others can make informed decisions. I was a loyal, trusting client who purchased a full body laser hair removal package that included 8 sessions and one additional if needed. Despite this, I was only provided with 8 total sessions -- yet she falsely claim I received "10+." I have detailed records and time-stamped screenshots that prove otherwise. My first session -- done with single pulse mode -- was the only one that produced significant results. When I asked to continue with that mode, Laura (the tech) refused, saying "it takes too long." She used glide mode for the remaining 7 sessions without my consent. Treatments were rushed, poorly done (missing many areas), and produced minimal results. She later admitted in writing that I had made the request for single pulse mode and that she dismissed it. Instead of respecting my preference and safety, she increased the laser's intensity on a mode I didn't consent to -- putting my skin at higher risk for burns or irritation. At one point, Laura seemed open to fixing things. She said, "I truly want to make this right, earn your trust back, and get you results safely and comfortably," and "I never want you to feel taken advantage of or dismissed." But that follow-through never came. Now, both she and the owner of Lovella, Ella, have become cold and uncooperative -- refusing to take accountability or offer a fair solution. When I spoke up, they changed their narrative. They now claim I "rescheduled too often," despite me following the proper 4-8 week timeline between sessions. The 9th session -- part of my original package -- was never delivered, due to their delays. I followed all pre- and post-care instructions exactly. Ella, despite being the business owner of Lovella, who accepted my $2,000 payment, has tried to frame the issue as "between you and Laura." That's unacceptable. The business is hers, and the technician (Laura) worked under her name. I also raised concerns about burns and irritation, which were dismissed without even examining the affected areas. They've since tried to blame me with false claims about doing "home skin treatments," which I absolutely did not do. If they're referring to over-the-counter skincare, none were used near appointments - and certainly not in a way that would invalidate professional results or cause burns. To top it off, Ella ended her message with a veiled threat: "If you choose to leave a negative review based on inaccurate claims, that is to your discretion." Let me be clear: every claim I've made is backed by dated screenshots and written communication. I was denied services I paid for, gaslit, and treated dismissively when I voiced concerns. I asked for a fair partial refund or additional sessions done correctly by someone qualified -- and they refused. Their most recent response was not only dismissive, but full of contradictions. They told me not to contact them by phone (only by email), yet Ella previously asked to have a phone call about this issue. Plus I have never called them about this... Laura now claims she no longer works at Lovella, even though Ella had just told me she works part-time. Which is it? Worst of all, they continue to ignore my documented concerns about burns and ineffective treatment. This entire experience has been frustrating and deeply unfair. I'm not sharing this out of malice, but to protect others from going through what I did. Even now, they are trying to intimidate me into silence. I no longer trust Laura with something as vulnerable as my body, and I encourage anyone considering treatment there to proceed with caution. Final Note: I've stayed respectful throughout and was open to a fair resolution, but they dismissed my concerns and refused to engage further. I'm only sharing this publicly because they left me no other option. I used to love Lovella. This experience has been soul shattering. The betrayal is what stings the most...

Not only is Laura's work absolutely amazing, she is too! As a long time client, I have had the…read moreopportunity to get to know Laura as she's done my lashes, brows, and facials over the years. Her work is amazing and her attention to detail is beautiful. She is so talented at every service she offers. Laura never fails to make me feel absolutely gorgeous when she hands me the mirror. I have never had a bad experience with her, and love the way she uplifts me and I'm sure she does the same for her other clients.