Before the start of the pandemic, I took my RV to a major dealership for what I thought was routine annual maintenance to the generator. Long story short, after dropping well over $1,00.00 at two different national dealerships, I still did not have a working generator. I was told that my choices were to either spend an additional $2,500 or so to rebuild the entire generator and be left with no guarantee that it would fix the problem and no warranty even if it did or buy a new generator for around $4,500. (FYI, new generators are on back order till sometime next year.)
Fortunately, I found Simonsen Generator Service and took it to them for a second opinion. They did not make me wait weeks or months for a service appointment like the dealerships and completed repairs on my generator in a very timely manner. Turns out that apparently both of the dealerships lacked either the technical expertise or the integrity to make the adjustments needed to make my generator run properly.
Everyone I dealt with at Simonsen was friendly, helpful, and very professional. I am extremely grateful to Jack, Ginger, and Patrick for all their help. To top it off, they did it all for an extremely reasonable price that was less than I expected.
I highly recommend Simonsen Generator Service. read more