I was referred to this facility by my oncologist, Dr. Lindsey Willmott after she & her team…read morediscovered what looked like a lesion on my right breast. I arrived with the orders from Dr. Willmott. I was greeted & taken care of by one of the office staff right away. Very friendly office staff here. Erin & Brittany were the techs who took care of me & did my mammogram work. They are super nice, very caring & compassionate, & quite helpful. Because of my referral, I was seen as a priority patient. I recommend this office for any woman who is in need for a mammogram.

I can safely say I have never left a medical imaging facility and rushed to write a Yelp review…read moreafter. I was so, incredibly impressed by this entire experience. An appointment I was not looking forward to, turned out to be a pleasant surprise. Everyone who I encountered here was incredibly kind and helpful. I did not have to wait long at all. Everything was remarkably clean. The Place itself looked like a spa or a restaurant. It was a beautiful and seemed brand new. If I ever need to go for another scan, this would be my place! The place is so sterile. It smells like Band-Aids. Also, I got my results within hours. The whole experience was amazing.

Shaded parking, excellent customer service, on time processing, professional…read more We were in and out in one hour less.

Would give zero stars if I could. Start with offshore call center for scheduling. First rep put me…read moreon hold for 40 minutes then hung up and transferred to a survey so call was not disconnected. Called back and explained what my needs were. Took another hour and a half to find "right location" with correct machines to fill doctor's orders. Waited for weeks for the day and took less medication and endured pain to be ready for test. Only to get a call the morning of the test to be told they don't have the correct machines at this location. Attitude of staff are so uncaring and dismissive. Just told I should go to a hospital. Do yourself a favor and find an alternative test company.

I'll say each person I came into contact with were courteous, professional, and kind. I was there…read morefrom 8:30 to 11 ish to complete a series of x-rays. They kept me moving until everything was completed... I appreciated their professionalism & thoughtfulness. I'll go nowhere else for professional x-ray exams,, just SimonMed. Thank you SaraJane Thompson

I had two procedures done in January. i had to pay over $600 out of pocket at the time of the…read moreprocedure. I had asked the desk clerk for a printout of the breakdown of charges for each procedure, my portion vs the insurance. He told me they couldn't do that and handed me a post it note with my portion of the two procedures, so two numbers, but no breakdown of the insurance portion or total procedure cost. When I got the insurance bill I realized they had overcharged me by almost double. I called to get a refund and was told 2-3 weeks. I Waited 4 weeks and called again. I was then told my refund had been issued that same day. Waited another 4 weeks and called back only to be told again that my refund was issued the day I was calling. Asked to speak to a supervisor who was no help. He couldn't explain why I had to call 3x and was told each time I'd have a refund in 2-3 weeks, nor was he able to guarantee this refund would be in my hands in 2-3 weeks, only that it should be. Here we are almost in May and they still owe me $315. Not sure why I they can't estimate closer than that in the first place as they had all my insurance info well in advance. It also should not take 4 months and at least 3 calls to get my refund. Horrible cust experience from the billing side. The only reason I gave them two stars instead of 1 is that the two people who performed my actual procedures were great. I do not recommend this business.

This was always my favorite place to go for imaging. Got here today...January 2026 and is was like…read moreI was back in 2020. They wanted me to mask up. I said I would not and now I am sitting in a closet size room waiting for my mammogram. This is ridiculous! I don't like banner for anything except for this imaging office and now it has joined the banner way. Just a note... I did offer to cancel my appointment, but instead they chose to sit me in this closet

I love that these guys are so organized. I had an appointment and they were all ready for me and…read morecalled me back within a couple of minutes of my arrival. In all the years I've been coming here, I have never had to wait more than a couple of minutes of I have an appointment. My X-rays were done in literally 5 minutes and I was out the door. Banner imaging will always be my first choice for any type of imaging.

Francisco is amazing he was my X-ray tech '…read more Professional and fast ! If you need imaging done this is the place to go ! He made sure he got all the scans he needed and the quality was on point ! So happy with everyting the staff that in took me to the staff that said goodbye everyone was friendly and professional! Thank you

Caution: If you use this facility, you will be billed. Keep a record of your payment in case they…read moredouble bill you. I used their service in February, was billed in March and immediately wrote a check, which cleared my bank on March 30. By SECOND invoice, dated April 29, I was billed for the same services. No one answers (or returns calls) at the number listed on the invoice. I have called them three times. I also called the vendor who wanted me to send e-mail proof that I had paid. I am unable to do that so she said she would contact their billing office.

I attempted a closed MRI today and found out very quickly that I'm beyond claustrophobic. I'm…read moreusually one that can push through the pain or the fear and that was not the case today. Jacob was SO patient, kind and understanding. He talked with me trying to see if we could find a comfortable solution, and then came up with other options using a different type of MRI machine. He didn't get frustrated or upset. Truly an angel!! Sorry Claudia (machine), I'm on to the next.

My husband was originally scheduled for his ultrasound on 11/28 at the Ahwatukee location, but we…read morewere later contacted and told they didn't have a tech available that day, so his appointment was moved. For the rescheduled appointment, he was instructed to arrive at 6:40am for a 7:00am appointment. When he arrived, the doors were locked. A front desk staff member asked if she could help him, and when he explained he had an appointment, she told him they weren't open yet. He even showed her the text message confirming the 6:40am arrival time, and she responded in a rude and dismissive manner. The facility itself was run-down and not very clean, and the technician was late as well. Overall, this was an extremely disappointing experience. We will be informing our provider so he can begin referring patients elsewhere

7am appointment and they insisted I get there early, including texts at 5:30am to get there early!…read moreSo I arrive at 6:30am only to sit outside until 7am when they open. The office staff did not greet me, did not say good-morning, did not even acknowledge the fact that I've been standing outside. And they charged me more than what was quoted. Dead cockroach in the waiting room. 1 star is being generous.

If you can avoid SimonMed and schedule anywhere else-- DO IT! Somehow they submitted 2 separate…read moreorders for different types of scans and didn't catch it until the day of my appointment. While in the waiting room, I was told I couldn't be seen for my CT until they can figure out what happened... which took an additional 5 days from original appointment date. CT itself was quick and pictures were uploaded to my portal the next day. However!! It has now been 4 days since my scan (and now the end of week) and a radiologist has not read my CT/sent off to my referring doctor. I called SimonMed today and was told my call cannot be redirected from their call center to the actual location which is frustrating because 9 out of 10 times call centers are absolutely NO help. Also was told I should expect results to be read in 7-10 business days... l There is no sense of urgency at this business and for someone who needs to get the process moving faster to schedule a much needed surgery... this is NOT a place I can recommend to anyone.

I came in with a nasty bronchial infection. They saw me within ten minutes and patched me up…read more Everyone was polite, friendly, and professional.

Came in for an medical emergency seeking for help. The receptionist told me there is nothing they…read morecould do.

Referred here by my ENT. (He and I will be discussing this!). Horrible service and consultation…read more Described my symptoms and was told. "You don't have Sjogrens." Ummm...wait a second, I have bloodwork indicating I do. She was the most unimpressive doctor I've ever seen. Dismissing a patient like that was rude and down right unkind. Her PA was no better. On a follow up visit I asked the PA a question and she said, "Oh you're seeing Dr so and so for lung issues right?" Nope. Not me." She asked me another question that was not applicable to me. My husband barked at her asking if she was looking at the right patient on her computer. Totally incompetent PA. Upon acquiring a new rheumatologist, I called and asked that my records be sent to me. It should take 5 to 10 days to receive them I was told. Well here we are more than a month later and no such paper mail has come. That figures. My new very professional rheumatologists office is doing the asking now. My first clue that this office would be an issue was one of the front desk people had her half eaten lunch and a GIANT beverage next to her on her desk. How unprofessional can you get? I don't want to smell that! If you're that committed to your job, take a 15 minute break and eat in the lunch room! The only ok experience here was the blood draw. She was fast and sweet. My last grip is they have you auto sign patient paperwork Saying you are not allowed to change doctors within the practice. They lock you into a doctor you do not like. Very strange and very telling in and of itself. Don't go here. You will not be happy.

This office is bordering on malpractice -- if it hasn't crossed that line already…read more Getting anyone here to complete basic paperwork required for prescribed medication is like pulling teeth, except the pain lasts for weeks. Three months ago, this office put me through absolute hell trying to obtain a prescription I legitimately need. After weeks of begging and repeated follow-ups for them to complete the required paperwork, I miraculously received my medication. Then I learned they had neglected to process it for six months. One month later, the same nightmare repeated itself. Since the start of the new year, I have new health insurance. That means this office needs to complete a pre-authorization for medication I have already paid them for. I am now four weeks and seven phone calls into this process, still waiting for paperwork that should take minutes -- not months -- to complete. At this point, my only remaining option is to physically go to the office, call the online pharmacy from their waiting room, and stand there until someone from this office speaks directly to the pharmacy and completes the required paperwork. I will not leave until the pharmacy confirms everything has been submitted correctly. Let that sink in: a patient is forced to camp out in a medical office just to receive medication. Can you imagine any competent medical practice thinking this is acceptable? If this fails, my next step will be pursuing formal legal remedies simply to compel this office to complete the paperwork they are responsible for completing. Arizona Arthritis & Rheumatology Associates: How many more one-star reviews do you think your office can accumulate before the pattern becomes undeniable? I always assumed medical offices worked to make patients feel better -- not worse. That assumption does not hold here. Read the reviews and decide for yourself why this practice has earned so many one-star ratings. This office -- and its administrative processes -- should be deeply embarrassed. See you tomorrow. I'll plan accordingly, because it appears I'll be there a while.

Yesterday I had a follow up appointment with my breast cancer surgeon Dr Katarzyna Trebska. As…read morealways she greeted me with a smile and was comforting during my visit. Along with my regular exam, I asked her questions about another gynecological issue. She said she would research and get back to me. Last night she called me personally and provided me with the information I needed. The service, knowledge and compassion she provides is rare these days. I feel fortunate to have her as my doctor.

I highly recommend it at excellent care. Dr. Romi was the best. The women are so caring everybody…read morein the office amazing.