Took excellent care of my mother. Magnet designation, and non-profit to boot. Great job HonorHealth!read more

I came in for an MRI appointment. I asked for a pen and paper to communicate because I am Deaf…read more The front desk did so, but the specialist did not. He refused. Should there be any emergencies or questions, he would not address them in writing. He continued to talk over me. I asked the front desk to help us so we wouldn't have communication barriers. Deaf does not mean we all can read lips. Some can, some cannot. Some can hear better, some cannot hear well. Some can speak well; some cannot. This violated my ADA rights. This tracks the character of the center behave to the people of representation; no compassion for that. Seek elsewhere.

Came in to get some imaging done and all the staff was really friendly and welcoming. Amanda V out…read morein the front desk helped me out with any questions I had in a kind, respectful and professional manner. Everyone took care of me I recommend this place for a quick and easy process.

I've been to Desert Valley Radiology two or maybe even three times, and always get the same great…read moreservice. In and out, regardless of how busy they are, and whether I've made an appointment or not. I would say that Tuesday/Wednesday early morning seems to be pretty slow, so that's handy. The front desk folks and super friendly, as well as patient and informed. Paperwork doesn't take too long. The radiology technicians are wonderful and respectful, gentle and patient. I will probably always use this business if I need to have radiology work done.

Had to get chest X-rays for bronchitis. Whomp…read more I was literally here for 10min. I came without an appointment. Got in and out even with others waiting ahead of me. They may have been in for more complicated things. The guy scanning me was quick and professional. He said I had long lungs. News to me!!! Hurray lungs. No more bronchitis. Thanks for the quick job.

I had an early appointment at 8:30am and was seen relatively quickly compared to what others have…read moreexperienced at this location. I believe it was only 20minutes of waiting if that. The ultrasound tech if that's the correct way to label him was amazing and comforting given I was getting a sensitive ultrasound done. He had classical music while conducting the ultrasound. I know others have had negative experiences, but mine was positive. I highly recommend that you complete all of your online documents and anything they ask for in advance to save time and choose an earlier appointment if applicable. That could be the sweat spot. I know others have had negative experiences, so it's always a good idea to do your research on whether this establishment fits your needs best. -God Bless

You're literally singing happy birthday to someone while my wife sits here potentially with cracked…read moreribs waiting to be imaged. This is pathetic.

Sheldon is a great tech assistant super respectful and kind as well as Shawnee they both are really…read morehelpful and respectful and made procedures go super smoothly. MRI CT SCAN

It was just a check up however, the doc decided he was going to get medievil on my ass! Oh and boy…read moredid he.. LOL.. I was fingered, fondled and ordered to pee in a cup.. Was there for ages getting all sorts of stuff done.. Btw, I'm not with child, whew, that was close! Talk about thorough! Meanwhile I'm going to massage some lotion on me bum, his finger was thick, I feel so violated. Anyway.. he also ordered a chest x-ray as well as a shoulder and neck x-ray since I pulled something at the gym.. and no I didnt pull "it" at the gym in the steam room, jeez! So after waiting for 45 minutes I finally got all the x-rays done. What is up with medical offices that like to keep you waiting?! The cool thing though that the office manger realized I had been waiting for a while and went to find out what the hold up was since there were no one else there waiting. BTW, the cell phone coverage in their is practically nill, I had to keep switching seats to find a good signal. Sit closest to the door if you want to be able to connect with the Yelp app.. At least the place didn't smell like old cleaning rags though the guy that came in as I was leaving, well, I think he was wearing them.

I had to have an MRI and I'm in constant pain from neuropathy. I was dreading it so much. I had the…read more2 most wonderful people helping me through the procedure. Abraham and Brittany. You both deserve big raises for caring so much about your patients. I can't thank you enough! You went way beyond any expectations for kindness . Donna Hunt

When you get there, the receptionist check-in people appeared to not want to be there and do not…read morelike their job. When we got called back, the lady had no idea what exactly the orders were for and had to go back to look at them. The documentation had the fax number as to where to send the results to and they still sent them to the wrong place.

Always Fast and Courteous - Recommend highly - excellent place to get x-rays - all should goread more

I have not gotten to Simom Med yet, but my experience with the customer service appointment clerk…read morewas less than acceptable. They appear to have little telephone skills. Having a strong foreign accent doesn't help and talking softly using speaker doesn't help. Almost evry other question had to be repeated. What should have taken 2 minutes to arrange took almost 15. Not a good experience.

Awesome customer service, amazing techs.read more

The office is large and nice and cool when waiting for an X-ray. The staff was prompt and…read morecourteous. The wait time was not long at all so I can't complain whatsoever. They had little lockers to put my daughters clothes in when she changed to get her X-ray. That was pretty convenient.

Exceptional service with a smile and super speedy painless experience for rapid COVID test. In and…read moreout in under 10minutes with results sent to our phone and email. Thank you!!!

I had a COVID Antigen test at Formula Diagnostics. I got an appointment the same day (good!)…read more Before the test I asked if they take insurance, but said "no, but we will provide everything you need to submit it to your insurance company". So, they did a good job with my test and my results within 20 minutes. When I was sent my results, but it was missing: 1) Type of service/Procedure code. 2) Health care professional name/credentials 3) Health care professional Tax ID #. I called twice, emailed them 2 times with no replies (bad!). Then and went to the facility in Scottsdale and they said they didn't have it (bad!). Bottom line, they provide a good service if you want to pay full price. If you want to submit it to your insurance, don't believe them when they say they'll provide you what's needed to submit it to your insurance.