Great service done fast! We bought a house in the area, moved in, and two days later, no water. I…read morecalled around three other places, and not one would even return my call. Green Mountain Pump Service came out first thing the next morning after I called and had us back up and running in under 2 hours. They were fast, friendly, explained the right amount of things, and just did a great job. After 5 days of waiting for others to call me back, my 11 year old was starting to stink. Thanks for taking care of that, Green Mountain Pump Service!

From the owner: Green Mountain Pump Service of Washington, Vermont, offers complete water pump system installation,…read morerepair, and maintenance services for residential, commercial, and industrial clients. We provide emergency same-day service on all water pumps throughout the entire state of Vermont. As a second-generation family business, Green Mountain Pump Service offers a level of customer service that you can only receive from a small, locally owned business. We have a lifetime of experience in the industry. Since were a small father-and-son operation, the only people who perform water system repair or installation services are the owners of the business. Because of our experience and our extremely low overhead, were able to provide each customer with more reasonable rates than larger companies.

I had the pleasure of working with this local company last week. We needed a well expert and they…read morewere the ones to call. They were able to send someone out the next morning even supplying a time frame of when to expect them. I met Dlyan and I was able to explain what we thought was the issue. After listening, he worked very hard to restore our water. However, it was beyond what he could do on his own. He was thorough and explained all the possible solutions. Dylan then took it upon himself to call the office and see how quickly we could get on the schedule. We were able to get it scheduled quickly, and Dlyan came back with Austin to repair my water line from the well to the house. Everything was explained and what was involved in the replacement of the water line. They were even able to move a tree out of the way to be replanted when the job was done. I really appreciated the effort to save my tree. After working all afternoon, past dinner and into the evening they restored our water! I can't thank Dlyan and Austin enough for all the constant problem solving and keeping me updated. We were very thankful to have water again. They kept their promise and returned on the next business day to finishing backfilling the trench for the water line. Plus, they replanted me tree. I would highly recommend Dlyan and Austin with Amber Water Pros.

From the owner: Professional Well Contractor providing Wells, Water Conditioning, Water Systems, Specialty Drilling…read moreand Consulting to all of Upstate and Central NY Since 1968. Residential / Commercial / Municipal / Farms / Mining Wells and Specialty Drilling up to 24 inch diameter Year-round operations. Most wells drilled in 1 day!

Called late yesterday afternoon about a diminishing water pressure issue, nothing urgent. Got a…read morecall back this morning at 7:30 and by 9AM a technician was here. No well issues, but the tank was failing, was replaced by 10AM and also all faucets checked, and filters cleaned. I would highly recommend them.

One of the best contractors I've had recently working in my house. He arrived promptly, went right…read moreto work with competence and efficiency. He is very knowledgeable in his field, and shows respect for my things in his work area. (No superfluous damage and thorough clean up when work is complete.) I would definitely recommend Brandon's Plumbing. In fact, I have secured his services for a future larger project.

Culligan Water Technologies & Conditioning of The Green Mountain is a Best In Vermont quality…read morecompany with an impressive customer focused staff and management. This was especially true during the pandemic of 2020 when our system required repair and maintenance. Kim, the office manager arranged for their top engineer Lorrie to call us and talk us through resolving restricted water flow at the house and too perform the quarterly maintenance of our Culligan Water Softening and Filtration System Lorrie was caring and compassionate to our plight and very patent in her instruction. She made an extraordinary effort to get this surprisingly complicated feat accomplished, including using humor to get us through the toughest parts of the repair that was an arduous soaking-wet effort. Lorrie is the most competent, knowledgeable, exemplary professional setting the standard for best-of-the-best quality customer service. Our family is proud to recommend Culligan Water Technologies & Conditioning of The Green Mountain for all your water treatment and filtering needs.

I don't typically write reviews -- mostly because I don't have the time, and rarely feel strongly…read moreenough about an experience to do so. But this situation absolutely warrants it. If you are considering Culligan Water, I strongly urge you to reconsider. My husband and I both work full-time and, like most people, value our time off. We are currently 20 weeks pregnant and wanted to address our hard water issues before our baby arrives. We understood this would be a significant investment and have spent years saving what most middle-class families would consider a large amount of money to fix this issue. From the very beginning, our experience was frustrating. When we first called, the receptionist struggled to locate our address, which extended the call unnecessarily. While not a major issue on its own, it set the tone. Things quickly went downhill after that. We were contacted by the water specialist, Diane, to confirm our appointment. At the time, I was checking out at a store and handed the phone to my husband. Diane was immediately rude to him, questioning why I had passed the phone and cutting him off when he tried to explain. She then informed us -- immediately after we had just scheduled -- that she needed to reschedule due to her own doctor's appointment. While we tried to be understanding, it raised concerns about internal organization. We rescheduled for March 25 between 10:00-10:30 AM. The day before the appointment, Diane called again asking for directions -- something we had already explained to the company. During this call, she stated, "If I can't figure out where you live, I'm not going to waste my time coming out there," which was incredibly unprofessional. I confirmed the appointment time again, and she reiterated the 10:00-10:30 AM window. The following morning, we were woken up by aggressive knocking at our door. It was 9:08 AM -- nearly an hour before the scheduled appointment. When I answered the door, still in pajamas, Diane insisted multiple times that I was wrong and that the appointment was at 9:00 AM. I showed her the official confirmation email from Culligan stating the correct time, yet she continued to argue and instead referenced her personal phone calendar as proof. At no point did she acknowledge her mistake or apologize. During this interaction, I became physically ill due to my pregnancy. While I was in the bathroom, Diane commented to my husband that it "made sense" why I was "grouchy." This was not only inappropriate but completely unacceptable. She then escalated the situation further by calling her General Manager and putting my husband on the spot to voice a complaint -- something we never asked for. She even misrepresented the situation to the manager, attempting to blame the receptionist instead of taking responsibility herself. To make matters worse, after all of this, we were quoted between $12,000 and $24,100 for a system -- for a 700 sq. ft. home with one small bathroom. We were provided no written quote, no documentation, and no water test results -- only a verbal estimate. When I later contacted the company to request our water test results, my request was routed back to Diane, who told us that any communication had to go directly through her. After everything that had already happened, this was incredibly frustrating and inappropriate. This entire experience -- from start to finish -- was unprofessional, disorganized, and frankly disrespectful. We went into this process prepared to make a serious investment in our home and were met with poor communication, lack of accountability, and unacceptable behavior. I rarely say this, but I would strongly advise others not to waste their time with this company.

Do not do business with this company. I was supposed to get my water delivery multiple times, but…read morethe delivery man either change my delivery or cancel my delivery. I contact Crystal Rock Water multiple times about this problem, and still nothing fix. It's been almost 2 months that I had my last water delivery. At this point, I might as well change company. I am done with this company. My Location is Essex VT.

Just wanted to say that the receptionist and manager at the Crystal Rock office in Williston, VT…read morewere very helpful and took care of the problem we had immediately. I was getting nowhere trying to get an issue resolved by phone; had called 4 times to get a cooler exchanged for our church and no luck. Finally decided that the only way to resolve it was to visit the office in person. The manager told me that the cooler exchange would take place that same afternoon and it did! The only reason that I didn't give 5 stars is that it seems to me that problems should be able to be solved by phone rather than having to go to the office in person.

Another great service by Justin from LaChance -- appreciate their honesty and integrity (and remote…read moreproblem solving to save a service). No neeed to look anywhere else -- this company delivers.

Lachance Water Filtration is the BEST! One day we noticed…read moreCarl's display at his shop on Rt 3 in Tilton and decided to take him up on his free in home consultation. We had been unhappy with our water and our previous water company. His consultation was no pressure and very informative. We checked around and found his prices to be very fair and to be honest you get what you pay for and Carl over delivers. Carl methodically diagnosed all our issues and helped us solve them. We went with a complete overhaul of our water system and could not be happier. The installation is a very professional looking job. He has been right there tweeking our system. We now have the tastiest water we have ever had and LOVE drinking our water. I recommend Lachance with NO Reservations.

My residential well was originally drilled to approximately 425 feet and had been functioning…read morenormally. Over the course of several months in 2025 and early 2026, I repeatedly contacted Capital Well requesting service to inspect the well system, measure water levels, and repair a well cap. My goal in making these requests was to proactively prevent system problems. Despite numerous attempts to schedule service, the company did not respond to my requests. Eventually, my well system failed when the well pipe froze. When I contacted Capital Well again, they indicated that a "system glitch" had prevented them from receiving my earlier service requests. They subsequently came to the property to replace the well pump. During installation of the replacement pump, their technician informed me that a piece of shale likely slipped during the installation process, preventing the pump from being lowered further into the well. As a result, the pump could only be installed at approximately 160 feet, leaving more than 250 feet of the original well depth unusable. This effectively eliminated access to the majority of the well's water column and significantly compromised the reliability of my household water supply. Even the owner of the company, publicly stated that a well pump at my depth has had this year in New Hampshire. They are trying to claim "act of God" language. When I raised concerns about this outcome, the company informed me that they would not accept responsibility for the obstruction and advised me to simply continue using water normally. No remediation plan was offered. The situation has created significant financial hardship. I was required to take out a second mortgage to cover the cost of the pump replacement and related work already performed. they breached their contract multiple times and there are ethical standards that have been broken. They wanted to charge me $13,000 to repair what they broke taking zero responsibility for their workmanship. I have requested documentation multiple times with no response. I have requested formal mediation multiple times with no response. I have file a claim insurance with no response. I had offered to speak to the president directly to work through this, but became aggressive and rude. Once I filed a complaint. This company is very much unprofessional And overpriced.

I have had fantastic and prompt service from Capital Well. Ryan is responsive to my needs and…read moresuggest cost-effective acceptable solutions, making sure to schedule service when I am available. I highly recommend them for well service as well as whole house filter and water softeners.

They put in a huge system. Their boss took care of all my…read moreconcerns in a timely manner.

I trusted them for the first several years, even when each call for support with a struggling…read moresystem resulted in yet another costly part. First install 4/22, by 9/23 we needed another new system added. 7/25 again, new part needed. By 12/25 lost water pressure because it was so bad. Now in 5/26 no more response to concerns. Refusing to reply or acknowledge when I reach out.