Tech that came out was great, very friendly and knowledgeable…read more The folks who put their pricing together are absolute scam artists- do not take on their service without shopping around. Quoted $8900 for oil tank replacement. 3 other companies quoted $3300-$4000. Charged $90 to come out to quote (stated it would go towards the service) - never expected that high of a quote! How does this place stay in business outside of taking advantage of folks who don't know better!

The team that installed our new furnace were speedy and professional…read more I needed assistance at 9pm, for a small glitch... Kyle the Technician came immediately over and fixed the issue under a minute. He was extremely helpful and explained everything with detail. I was extremely surprised how fast Whale responded to my call and how quickly Kyle arrived. I highly recommend Whale... they're a role model for how all companies should treat their customers.

Needed to have my drain pipe from the house to septice tank cleaned out after sewage backed up…read more Completed online form, office called to verify appointment date and time. Mike "Kentucky" called this morning to let me know his arrival time. Asked some questions about the condition of the pipe and if it needed replacement (Original to house built in 1996). He answered honestly to all my questions. Service call completed in an hour at the requested date/time. Highly recommended. Brian G. in Milton, Vt

I have used this company two times now within the last year, first to install washer hookups in the…read morebasement when I moved the washer/dryer from a main floor laundry closet to the basement, and then to repair a leaking toilet. For the hookup in the basement, they came to the house and gave me an estimate within a few days of my call, and then did excellent work. The second time, the toilet was still leaking a bit after the initial visit and they were very quick to come back out and address the problem at no additional charge. I will definitely use them in the future.

had an excellent experience with first Mitch and then the owner, Ryan, coming to figure out a…read moredifficult to diagnose problem with our heating system. They came promptly and then quickly a second time to find out what the problem was when it was difficult to pinpoint. Ryan took the time to carefully diagnose and then took the time to carefully explain to us how to best operate our heating system to work to it's optimal. This was much appreciated, Gary K., homeowner in So.Burlington

I paid $225 for a faucet installation. The technician's install moved my sink under the stone…read morecountertop. Falcon refused to rectify the situation stating that I must have had a bad seal on my sink. Now I am paying $270 for a countertop technician to fix what Falcon Plumbing did. Worst experience ever!

Tried several heating companies--all incompetent and costly…read more Dennis Williamson was smart, capable, knowledgeable problem solver. Fair priced.

Responsive and very knowledgeable! I highly recommend this business for boiler repairs, and I'll be…read moreusing them again.

When Benoure installed my furnace they were great, however, their service since has been terrible…read more The unit has failed multiple times and anytime I call for service am told that they are "scheduling out multiple weeks". Today they recommended I call someone else. Those folks came within three hours and now have to replace another part that broke. That's five broken parts on a furnace that was only replaced a couple of y

Thank you Benoure Plumbing and Heating! The immediate response given to me in an emergency…read moresituation where my furnace stopped working was incredible! You removed and replaced a new furnace on New Year's Eve day and were committed to complete the installation in an extremely professional manner. Jeff R., Ryan M., Rob Jr., and Avery were exceptional! I am extremely happy with the new furnace! You totally deserve the 5 stars! Thank you! Mary Anne D.

My relationship started with Vermont Energy in 2009 when they won the bid to install the hydronic…read morein floor radiant heat including a high efficiency wall hung boiler and hot water tank in my newly constructed two story home. All the work looked to be of the highest quality. Unfortunately, the boiler had issues and needed to be replaced recently. Vermont Energy was extremely customer oriented and the new system was installed at lightning speed. Four techs showed up and had the new boiler and hot water storage tank installed in one day. Even though the original boiler failed prematurely I am very pleased with the service provided me to make things right. All of the technicians were sharp pencils willing to go the extra mile. I highly recommend this outfit for all your heating and plumbing solutions.

We moved into a condo about 18 months ago and realized that our boiler might not last a lot longer…read more We were delighted with the service we got from Vermont Energy all the way through the process. Our salesperson, Pete, along with the installers Justin and Nathan, were all knowledgeable, explained things well, polite, and were easy to have around. Justin and Nate worked efficiently in a tiny space, and cleaned up well when they were done. So many other residents in our condo neighborhood have worked with Vermont Energy, and we are glad we did too!

Stan was very responsive when we had a heating emergency - coming over right away, giving us very…read morepractical advice for no charge. He's also done other jobs quickly and competently - highly recommended.

The service from this company was prompt, friendly, and professional. The plumber who came to our…read morehouse, Mike Bedard, was very clear in explaining our issue, and he worked with me during a busy week to find a time to make the repair. The price seemed fair, and I feel confident that this is an honest, experienced, knowledgeable operation. I was recommending them to my neighbors the same day they finished our job.

Didn't even call me back after leaving several messages. I called them twice. Very rude and…read moreun-professional IMHO. I would not even think of using them now or recommending.

Yankee plumbing put in a new boiler for me yesterday. They did an amazing job!! They were on time,…read moreclean ( spread tarps throughout the way to the boiler room upstairs) efficient and courteous!! Thanks again for a job well done!!

I had Robinson mechanical replace my boiler and hot water heater this past fall. Prices were way…read morebetter than other quotes I got and the work was fantastic. Casey has been doing this for years and really knows his stuff. He also came back after the job to make sure everything was running perfectly. Very thorough job. Will definitely be contacting Robinson Mechanical again for my next HVAC and plumbing projects.

From the owner: We are Natural Gas, LP Gas, Fuel Oil and EPA A/C Certified…read more We take great strides to make sure our customers are happy and have a comfortable home environment. The work we do in your home comes to the same high standard of work done in our family home with children. We are a family owned and operated company that strives to have a close relationship with our customers.

I had a water leak emergency on Saturday night and was struggling to find a plumber (left a bunch…read moreof voicemails). A friend called her plumber contact on Sunday who was away, but was able to get me in contact with Jacob Grout on Sunday morning. Jacob called me back and came out on Sunday to look at the issue. He quickly diagnosed the situation and as there was a way to use water without a further leak, he picked up the replacement part Monday and came right over to fix it. He's friendly, professional, and very reasonably priced. In addition to plumbing emergencies, he does boiler replacements, emergency services, installs everything from old-school boilers to the latest heat pumps, from radiant flooring to steam radiators. I highly recommend his services. As he states on his website, "If you live anywhere between Stowe and Randolph, Montpelier and Warren, we are ready to be your go-to plumber." -I'm sold.

From the owner: Locally owned and operated. You deal directly with the owner of the company from estimate to…read moreinstallation of work.