Very knowledgeable, very prompt, very thorough and very reasonable! What more could you ask for! I…read morehighly recommend

TOP NOTCH WORK AT A FAIR PRICE I can't say enough in praise…read moreof Erik and Nathalie. When my boiler suddenly stopped working, other contractors didn't even call back. Nathalie called that afternoon to say Erik would be right over, and he was! He explained what was needed and gave me a quote. And he came back early the next day, telling me I had to have heat ad hot water. They did the work thoroughly and efficiently and were a pleasure to deal with. And when my AC quit, again, Erik was there the same day. He showed me the material commonly used, which has major issues. He made a temporary fix, as the next day was to be hot, then came back to make a permanent repair. Nathalie runs the office and works with Erik when a job needs two people. They're smart and professional but also the kind of people you'd like to hang out with. I will definitely use them again and recommend them to everyone. P.S. I'm in St. Albans VT, not San Fran!

I have been having problems with my water heater, and can now say with confidence, that is no…read morelonger the case. Ward and I spoke and he sent a young plumber who was extraordinary. Not only did he take care of the problem, and then some, in a professional way, but, was also a really good young man. The job was not easy but he stayed for close to six hours and got the job done in a superlative way. I told him that he didn't need to clean up and that I would be glad to do that. He cleaned the place anyway and did a remarkable job at that. Of course, it cost a pretty penny, but from my perspective, I do not mind paying if the job is completed in a diligent manner - and this was done so. I know who I am calling the next time that I have any plumbing or heating problems - and as homeowners, we know for certain that is a part of the journey. Bob Wolford

Misdiagnosed our kitchen sink problem in our townhouse we were selling and overcharged for that…read more When we had them come back to fix it when it persisted in leaking, they charged us $800 to install a new faucet!!! Totally taking advantage that our buyer was there. When my husband queried the price of the faucet later, they said that they made a "computer error" and would send my husband a check for $150. We received the check today for $134!! Horribly dishonest plumber who doesn't back their work and is just intent on taking people's money!!

Stan was very responsive when we had a heating emergency - coming over right away, giving us very…read morepractical advice for no charge. He's also done other jobs quickly and competently - highly recommended.

The service from this company was prompt, friendly, and professional. The plumber who came to our…read morehouse, Mike Bedard, was very clear in explaining our issue, and he worked with me during a busy week to find a time to make the repair. The price seemed fair, and I feel confident that this is an honest, experienced, knowledgeable operation. I was recommending them to my neighbors the same day they finished our job.

Tried several heating companies--all incompetent and costly…read more Dennis Williamson was smart, capable, knowledgeable problem solver. Fair priced.

Responsive and very knowledgeable! I highly recommend this business for boiler repairs, and I'll be…read moreusing them again.

When Benoure installed my furnace they were great, however, their service since has been terrible…read more The unit has failed multiple times and anytime I call for service am told that they are "scheduling out multiple weeks". Today they recommended I call someone else. Those folks came within three hours and now have to replace another part that broke. That's five broken parts on a furnace that was only replaced a couple of y

Thank you Benoure Plumbing and Heating! The immediate response given to me in an emergency…read moresituation where my furnace stopped working was incredible! You removed and replaced a new furnace on New Year's Eve day and were committed to complete the installation in an extremely professional manner. Jeff R., Ryan M., Rob Jr., and Avery were exceptional! I am extremely happy with the new furnace! You totally deserve the 5 stars! Thank you! Mary Anne D.

We made an appointment from Monday on the previous Thursday. He never called or showed up…read more Mike

Called and left message almost a week ago. Never got a call back. That's just rude and I will not…read moretolerate anyone who doesn't at least return my phone call.

I called Rochon at 9:30 on Friday morning before a long weekend to try to get a new hot water…read moreheater installed. By 10 o'clock, the company called to say that somebody would be at my house before lunch. At 11:30, I received a call that he was on his way. By 1:00, job was complete. Very impressed with the service that I received and would definitely call them in the future.

I have always had good,prompt service from this family enterprise. The prices are competitive. I…read morehave used them for various plumbing problems in my home and the work done has always been of very good quality. I recommend this enterprise to anyone with plumbing problems. I have never used them for heating problems, but I'm sure they are just as qualified in this area.

Service is excellent! James is knowledgable, patient, he inspires trust, service cost is…read morereasonable, and he delivers with a smile. I definitely recommend NDG plumbing and heating to anyone who needs a plumber.

Had a leaking faucet that needed replacement. The faucet was replaced promptly and without any…read moreproblems. I would highly recommend this service to anyone!

I had been searching for a trustworthy, reliable HVAC guy for years -- that search just ended with…read moreJustin. I hired him for a routine cleaning and to help me understand the older furnace that came with my home. While other companies wanted over $300 just to show up, Justin charged half that and didn't try to upsell me on an expensive new unit I didn't need. He's incredibly knowledgeable, honest, and takes the time to explain everything in a way a homeowner without HVAC experience can easily understand. As a one-man small business, he delivers the kind of personal, high-quality service you rarely see anymore. I can't recommend Justin enough, do yourself a favor and hire him over the larger less honest companies. Thank you again Justin!

Decided I didn't want to use this service. Asked to be billed. DEMANDED that I give my credit card…read moreinformation or he'd call the cops. Told him again to bill me. Once again threatened with cops. Offered him $160 in CASH. Told me it was $180. Gave him the cash. He called me a fucking dyke. And then yells it at me. Basically stole my money and then proceeded to insult me. Would not, under any circumstances, suggest connecting with this person. Also threatened me with a law that didn't apply, so must not be the first time he's done something like this to a customer. Steer clear. ADDENDUM: Called the cops on me for harassment. Officer Carter, specifically. Threatened by a fucking dyke who doesn't have his address but he has mine‽ Christ on a cross.

I called this place last Monday and someone got back to me this morning…read more The person stated they could not help me for several weeks and there were 40 people ahead of me that wanted plumbing work done I guess this is a one-man operation.

When my old water heater began to leak, I called B&B. I quickly got a call back and Pete came by…read moreshortly after to check out my problem and gave me an estimate. He returned on Monday with a new unit and quickly had my hot water problem resolved. Very expert and friendly service. I'd recommend this locally owned and operated company to everyone with a plumbing problem.