Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

Got the job done quickly and professionally and the price was reasonable. I'll call him again for…read moresure.

We had a great experience with Dennis replacing our combi system with a new boiler and water tank…read morein June 2026. Dennis was responsive to calls and communicated through every step of the install and was highly knowledgeable. Will certainly call him again if we need any add'l work down the line. He also made recommendations for what servicing we need to do to get the maximum life out of our new boiler. Pricing was fair - compared with two other local heating companies.

Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

I have been having problems with my water heater, and can now say with confidence, that is no…read morelonger the case. Ward and I spoke and he sent a young plumber who was extraordinary. Not only did he take care of the problem, and then some, in a professional way, but, was also a really good young man. The job was not easy but he stayed for close to six hours and got the job done in a superlative way. I told him that he didn't need to clean up and that I would be glad to do that. He cleaned the place anyway and did a remarkable job at that. Of course, it cost a pretty penny, but from my perspective, I do not mind paying if the job is completed in a diligent manner - and this was done so. I know who I am calling the next time that I have any plumbing or heating problems - and as homeowners, we know for certain that is a part of the journey. Bob Wolford

Misdiagnosed our kitchen sink problem in our townhouse we were selling and overcharged for that…read more When we had them come back to fix it when it persisted in leaking, they charged us $800 to install a new faucet!!! Totally taking advantage that our buyer was there. When my husband queried the price of the faucet later, they said that they made a "computer error" and would send my husband a check for $150. We received the check today for $134!! Horribly dishonest plumber who doesn't back their work and is just intent on taking people's money!!

We did a kitchen & bathroom renovation last summer and found ourselves scrambling for a plumber…read moreafter our initial plumber came back with an updated quote way out of budget. Called around and everyone was not available for 2-3 weeks. Could not handle this setback so we were ecstatic when we found Yankee... who came over THAT DAY to evaluate the project. They gave us a fair quote which was the most reasonable of anyone we found. AND STUCK TO IT. Despite some additional unexpected expenses. They showed up each day on time (7:30am), worked extremely efficiently, were very professional, and finished the job within 2 days - even our contractor was in awe. Additionally, all of our phone calls were returned promptly; secretary was very friendly and responsive. Since they were so wonderful with the plumbing we actually had them do the heating as well. Equally satisfied with that work. Can't say enough good things about them. I actually think they were the highlight of our renovation (if only our electrician had been as reliable... ).

Didn't even call me back after leaving several messages. I called them twice. Very rude and…read moreun-professional IMHO. I would not even think of using them now or recommending.

Green State Plumbing did an amazing job. He was impressive, on time, friendly, and professional…read more We love our new toilet!!! He also fixed our shower stall pull out that worked very hard . Now it works perfectly. Highly recommend this business!!!

Alec installed our Heat Pump and hot water systems. He and…read morehis staff have always been knowledgeable and courteous in their service.

Chris and Ashley were great. I needed a mixing valve replaced on my water heater. They replied…read morepromptly and were great at communicating, worked quickly, did the job well, and charged a reasonable price. Can't ask for more. Will likely call again in the future.

I can't respond to your comment on my previous review so I'm leaving this here…read more You never showed up for the appointment scheduled from 3-4 PM. I was home for the entirety of the time slot we had scheduled. I also have a Ring camera and doorbell that show you were never at my home. What a lack of professionalism.

Tech that came out was great, very friendly and knowledgeable…read more The folks who put their pricing together are absolute scam artists- do not take on their service without shopping around. Quoted $8900 for oil tank replacement. 3 other companies quoted $3300-$4000. Charged $90 to come out to quote (stated it would go towards the service) - never expected that high of a quote! How does this place stay in business outside of taking advantage of folks who don't know better!

The team that installed our new furnace were speedy and professional…read more I needed assistance at 9pm, for a small glitch... Kyle the Technician came immediately over and fixed the issue under a minute. He was extremely helpful and explained everything with detail. I was extremely surprised how fast Whale responded to my call and how quickly Kyle arrived. I highly recommend Whale... they're a role model for how all companies should treat their customers.