Five stars for a free RV dump site! Yes, I'm reviewing the spot where I brought my camper van and…read morewas able to easily and cleanly dump out the sewage. Free! Super easy to line up next to the very clear "DUMP HERE" sign and pour it out. There is a high pressure hose nearby for easily cleaning every thing up. And in ten minutes, I was on my way. Awesome and thank you, City of Barre! [Review 18521 overall - 119 in Vermont - 2043 of 2022.]

My residential well was originally drilled to approximately 425 feet and had been functioning…read morenormally. Over the course of several months in 2025 and early 2026, I repeatedly contacted Capital Well requesting service to inspect the well system, measure water levels, and repair a well cap. My goal in making these requests was to proactively prevent system problems. Despite numerous attempts to schedule service, the company did not respond to my requests. Eventually, my well system failed when the well pipe froze. When I contacted Capital Well again, they indicated that a "system glitch" had prevented them from receiving my earlier service requests. They subsequently came to the property to replace the well pump. During installation of the replacement pump, their technician informed me that a piece of shale likely slipped during the installation process, preventing the pump from being lowered further into the well. As a result, the pump could only be installed at approximately 160 feet, leaving more than 250 feet of the original well depth unusable. This effectively eliminated access to the majority of the well's water column and significantly compromised the reliability of my household water supply. Even the owner of the company, publicly stated that a well pump at my depth has had this year in New Hampshire. They are trying to claim "act of God" language. When I raised concerns about this outcome, the company informed me that they would not accept responsibility for the obstruction and advised me to simply continue using water normally. No remediation plan was offered. The situation has created significant financial hardship. I was required to take out a second mortgage to cover the cost of the pump replacement and related work already performed. they breached their contract multiple times and there are ethical standards that have been broken. They wanted to charge me $13,000 to repair what they broke taking zero responsibility for their workmanship. I have requested documentation multiple times with no response. I have requested formal mediation multiple times with no response. I have file a claim insurance with no response. I had offered to speak to the president directly to work through this, but became aggressive and rude. Once I filed a complaint. This company is very much unprofessional And overpriced.

I have had fantastic and prompt service from Capital Well. Ryan is responsive to my needs and…read moresuggest cost-effective acceptable solutions, making sure to schedule service when I am available. I highly recommend them for well service as well as whole house filter and water softeners.

Another great service by Justin from LaChance -- appreciate their honesty and integrity (and remote…read moreproblem solving to save a service). No neeed to look anywhere else -- this company delivers.

Lachance Water Filtration is the BEST! One day we noticed…read moreCarl's display at his shop on Rt 3 in Tilton and decided to take him up on his free in home consultation. We had been unhappy with our water and our previous water company. His consultation was no pressure and very informative. We checked around and found his prices to be very fair and to be honest you get what you pay for and Carl over delivers. Carl methodically diagnosed all our issues and helped us solve them. We went with a complete overhaul of our water system and could not be happier. The installation is a very professional looking job. He has been right there tweeking our system. We now have the tastiest water we have ever had and LOVE drinking our water. I recommend Lachance with NO Reservations.

Culligan Water Technologies & Conditioning of The Green Mountain is a Best In Vermont quality…read morecompany with an impressive customer focused staff and management. This was especially true during the pandemic of 2020 when our system required repair and maintenance. Kim, the office manager arranged for their top engineer Lorrie to call us and talk us through resolving restricted water flow at the house and too perform the quarterly maintenance of our Culligan Water Softening and Filtration System Lorrie was caring and compassionate to our plight and very patent in her instruction. She made an extraordinary effort to get this surprisingly complicated feat accomplished, including using humor to get us through the toughest parts of the repair that was an arduous soaking-wet effort. Lorrie is the most competent, knowledgeable, exemplary professional setting the standard for best-of-the-best quality customer service. Our family is proud to recommend Culligan Water Technologies & Conditioning of The Green Mountain for all your water treatment and filtering needs.

I don't typically write reviews -- mostly because I don't have the time, and rarely feel strongly…read moreenough about an experience to do so. But this situation absolutely warrants it. If you are considering Culligan Water, I strongly urge you to reconsider. My husband and I both work full-time and, like most people, value our time off. We are currently 20 weeks pregnant and wanted to address our hard water issues before our baby arrives. We understood this would be a significant investment and have spent years saving what most middle-class families would consider a large amount of money to fix this issue. From the very beginning, our experience was frustrating. When we first called, the receptionist struggled to locate our address, which extended the call unnecessarily. While not a major issue on its own, it set the tone. Things quickly went downhill after that. We were contacted by the water specialist, Diane, to confirm our appointment. At the time, I was checking out at a store and handed the phone to my husband. Diane was immediately rude to him, questioning why I had passed the phone and cutting him off when he tried to explain. She then informed us -- immediately after we had just scheduled -- that she needed to reschedule due to her own doctor's appointment. While we tried to be understanding, it raised concerns about internal organization. We rescheduled for March 25 between 10:00-10:30 AM. The day before the appointment, Diane called again asking for directions -- something we had already explained to the company. During this call, she stated, "If I can't figure out where you live, I'm not going to waste my time coming out there," which was incredibly unprofessional. I confirmed the appointment time again, and she reiterated the 10:00-10:30 AM window. The following morning, we were woken up by aggressive knocking at our door. It was 9:08 AM -- nearly an hour before the scheduled appointment. When I answered the door, still in pajamas, Diane insisted multiple times that I was wrong and that the appointment was at 9:00 AM. I showed her the official confirmation email from Culligan stating the correct time, yet she continued to argue and instead referenced her personal phone calendar as proof. At no point did she acknowledge her mistake or apologize. During this interaction, I became physically ill due to my pregnancy. While I was in the bathroom, Diane commented to my husband that it "made sense" why I was "grouchy." This was not only inappropriate but completely unacceptable. She then escalated the situation further by calling her General Manager and putting my husband on the spot to voice a complaint -- something we never asked for. She even misrepresented the situation to the manager, attempting to blame the receptionist instead of taking responsibility herself. To make matters worse, after all of this, we were quoted between $12,000 and $24,100 for a system -- for a 700 sq. ft. home with one small bathroom. We were provided no written quote, no documentation, and no water test results -- only a verbal estimate. When I later contacted the company to request our water test results, my request was routed back to Diane, who told us that any communication had to go directly through her. After everything that had already happened, this was incredibly frustrating and inappropriate. This entire experience -- from start to finish -- was unprofessional, disorganized, and frankly disrespectful. We went into this process prepared to make a serious investment in our home and were met with poor communication, lack of accountability, and unacceptable behavior. I rarely say this, but I would strongly advise others not to waste their time with this company.

Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

SOS used to do a fantastic job of monitoring our water system. The original guy retired and the…read moreone who took over does not care about or take the time to determine the minimum amount of chlorine necessary for our community well. We went from having amazing, crystal clear water to water that is always brown and undrinkable. He simply dumps the maximum amount of chlorine allowable into the system and walks away for the month. Meanwhile, because our water has a high iron content, the chlorine reacts with the iron and turns everything brown. We cannot have white or light colored towels because they turn brown and must be soaked in vinegar for at least 24 hours before laundering to counter this. The toilet water is always brown. Drinking? Who wants to swallow down a glass of brown water? (And I mean really brown). I really miss our quality water and wonder why this new guy cannot manage to take the time and make the effort to care about the customers he serves. And...to be clear...this has been addressed with him, and he's neither pleasant nor respon

Fast response even on a snowy day. Friendly and knowledgeable. Glad to support a small local…read morebusiness. Now I'll call them every time.

Awesome company. Lucky to be a customer. Well pumped died once and tne came right up and replaced…read morepump. No easy process. Have had other small jobs fixed in a timely manner.