Bill is the single best contractor I've ever worked with on anything. He responds to calls within…read moreminutes, even when he is on vacation or on the weekends. He even told me how to disinfect my well step by step, which he said he normally charges $250 for. He thought I could do it myself to save some $$. He follows up on appointments, and that's really important in my book, because it's pretty uncommon in this area unfortunately.

They put in a water purifier, softener and pump. The price was right. Good follow-up maintenance…read more Nice to work with and prompt.

I knew exactly what I wanted & called Culligan to set up an appointment. The salesman was pleasant…read moreenough. I believe he had a daughter graduating from college. Got down to brass tacks and set up an installation date. I was concerned about ongoing maintenance etc. and asked about filling the salt tank etc. I decided to add the water dispenser to the system and that was to be put in the kitchen. Again I asked about service and replacing filters for the water dispenser. I do not recall much about the guy who installed the system other than rather than asking me to have my roommate move her car so he could get out he crossed into my neighbor's property, went down their driveway and hit a telephone pole for his troubles. After I paid my $5,000 to have this system installed I called the office as directed by my home health aid to ask for a rebate form. I called and spoke w/Cathy/Cathie/Kathy. She did an excellent job at making me feel retarded. I apparently did not know what I was talking about and was quizzed about w/whom I spoke. Well after that conversation it was quite clear that this unhelpful nitwit was to not only never confirm/deny or mention in any way a refund which is available but to run people in circles who ask about the $. I was originally going to have the job split up into two jobs but because my health is not the greatest we decided to get the installation done all in one fell swoop on one day. After my horrible experience with Cathy of the Unhelpful Nature I called the Culligan Home Office. I spoke w/a gentleman who asked that I email him directly and he would see what he could do. Never heard from that guy. Never heard from anyone about annual inspections, salt fills or anything. The topics only resurfaced recently when my builder was looking at my setup in the basement and I commented on the interesting experience. The actual equipment itself I would give five stars. The overall human component gets a rock solid ONE star. With so much competition and and alternative products, companies etc. this whole episode was baffling. My advice? Skip Culligan and spend your money elsewhere. That's all.

Culligan caused a flood in our finished basement. Rather than replace the practically new carpet…read more(installed 11months ago), they will only provide a cleaning service which set up deafening industrial size fans that we have to listen to for 3 days and which render the finished basement and laundry room impassable. I tried to go downstairs and tripped over the maze of electrical cords from the fans. We have been a customer for over 30 years and Culligan is offering a cheap, unacceptable BANDAID for a problem they caused. A fair solution would be to rip out and replace the 11 month old carpet.

Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

Another great service by Justin from LaChance -- appreciate their honesty and integrity (and remote…read moreproblem solving to save a service). No neeed to look anywhere else -- this company delivers.

Lachance Water Filtration is the BEST! One day we noticed…read moreCarl's display at his shop on Rt 3 in Tilton and decided to take him up on his free in home consultation. We had been unhappy with our water and our previous water company. His consultation was no pressure and very informative. We checked around and found his prices to be very fair and to be honest you get what you pay for and Carl over delivers. Carl methodically diagnosed all our issues and helped us solve them. We went with a complete overhaul of our water system and could not be happier. The installation is a very professional looking job. He has been right there tweeking our system. We now have the tastiest water we have ever had and LOVE drinking our water. I recommend Lachance with NO Reservations.

We had an amazing experience with the company. Sean W. was a great service tech and it was a…read morepleasure having him in our store We love our new water system - Needham Sherwin Williams Team

they are the best, did and upgrade to our new office and everyone is thrilled. Kyle Lebrecut is a…read moreSuperstar who is the Tech who came out. He so neat, and pleasant to work with. Also was able to go the extra mile in hooking out ice cube tray up for filtered water!!!

We had a lighting strike near our house a day ago and then our water was full of sediment. My…read morehusband was running the water and the pump start to sputter. I called Aqua Specialties and left a message on thier answering machine. I got a call back that and Chris came over to see what was wrong. He found our pump had been turn off and switched the circret breaker on for the pump. ( my husband thought he was truning the hot water tank off) The pump came back on and it worked fine. Chris then went out side to see the water run and it was still murky. He said let it run for 20 mins on and 20 mins off to clean the sediment out. He was very nice to come over after not expecting a call back until Mondy because I did not call for emerancey call. That is what I call customer service and the charge was cheaper then what I thought, Thank you for coming to check on the our situtation.

Chris is awesome. Friendly and professional. We had an issue with our well and he came out to take…read morea look, assessed the situation, was great at explaining the problem and solution and had the problem resolved faster than I expected. He is a true pro and incredibly talented at running his excavator...I couldn't help but be impressed! Highly recommend Chris and his technician. Great guys. I'm happy to support a local business that does such a great job!

Darian is the man! Super efficient and got the job done right. I've used other companies that do…read morethe same service and these guys haven't proved me wrong yet that they are the best in the area. Thank you!

We have had to call Absolute Water and have technicians sent 3- 4 times within the last year to fix…read moreand troubleshoot issues we were and have been having with our Accel AerAtor Radon Removal system. It was always one part after another. This obviously caused much concern and worry, as we did not know how safe the water was or if we had proper running water. For an only 3.5 year old system, we should not be seeing this many issues in such a short amount of time. This is money out of our pocket on a regular basis. Before the latest fix, we could not even leave a voicemail because the mailbox was full. Calling the customer service line did nothing either. My wife had to call to see if they ever received our voicemail, which they finally found, and were not even aware of the issue. After having technicians respond, it took almost 2 weeks to get any form of response from the owner, and we also received no acknowledgement of our numerous attempts to contact. The only reason we knew messages and emails were being passed on was by calling the office and having someone tell us. When we did receive a phone call, there was an apology and reason given that they were busy, to be frank everyone is busy, but if a business values a customer, it should not be difficult to find and make time. We proceeded with the conversation as we were trying to understand why we have to keep paying for fixes, when in essence the product has not been functioning as it should from the start. I understand technicians have to come and assess and fix, but we should not be faced with this many issues in such a short timeframe. A new AerAtor shouldn't have a warranty of only 1 year for parts, which we already had 1 part fail. Where is the quality in the product and reassurance for performance? This is essentially profiteering. On more than one occasion, the technicians have said to us that they are surprised at how many issues we have been having with the system. They also informed us that the previous supplier and their product was not the best quality and there have been issues with their parts. This product was still being used within our system, so it seems unjust that the parts and product supplied were not the quality they needed to be or should have been, but we are still supplied them. The owner proceeds to inform us that that is not true and do not listen to the technicians, because they do not know about where the product is coming from or its quality. We were told that for all products, it is tested thoroughly to make sure it is 100% efficient before being placed within these systems. That worried us again, so what are the technicians being told about where the product is coming from, it is word against word, and then why are there so many issues with the product. We were blamed because the amount of iron and sediment in our water is so high. As a business, you should never blame a customer. If you have a well, of course there is going to be iron and sediment, shouldn't a system still be able to handle the load? We already have a sediment filter installed that we change every 1-2 months. As follow - up, the owner recommended that after the conversation he provide an estimate for a new sediment filter and valve, and then again to see if we would like that service. This would have been another sizable expense, and the owner stated he could offer a knock off the price on this but not be willingly open to understand all our previous frustration. This is bartering, and profiteering, but not solving the initial problems and taking ownership of the initial problems. No apology, no thank you for your time or acknowledgement of understanding, we were purely presented with excuses, and that there was nothing that could be done or with with us on the current bill. There were no demands for anything, but clearly nothing was resolved on all of the countless visits and then questioning why now are we being told that we need something else installed. If that was the case why was something never mentioned before? We truly wanted to support a local business, however with all the issues we have faced and the lack of professionalism and care provided by the owner, on top of what appears to be sub - par product, we will not be continuing with the service and would not recommend