We had only lived in our new home for 24 hours when the dug well dried up. (Seller misrepresented…read morethe situation) Contoocook Well responded immediately and drilled an artesian well for us. Now, 47 years later, the original pump gave out. Contoocook Well responded immediately again, sending a competent, courteous technician. The troubleshooting and replacement were done in one afternoon, and instructions as to how to manage shock treatment of the well after opening the well were thorough. We're very grateful this excellent water service company is so close by, and so capable of responding. (And the price was reasonable.)

Our well pump stopped working on Saturday night. Knowing that we were having issues on a Holiday…read moreweekend as well didn't look good. I called Contoocook well first thing Monday morning and spoke with Katelyn. She was quick to get back to me within and hour to tell me that a crew could be at our house sometime later that day. Mark and his brother had the pump replaced and flowing water again by noon time. Now that is prompt and professional service.

Great experience! They came next day to replace our well pump and provided an honest and…read morecompetitive quote. Would recommend

Good experience, Scott is great. Got my pump replaced 36 hours after I called. Would been faster if…read moremy pump wasn't intermittent the first time he came. He got it up and running Monday around 1pm hung around for 30 min making sure it was working again (after a control board replacement) and it was working as it should multiples cycles on and off. Later that night no water, came back at 9am and had the pump done around noon.

Good work but costs a small fortune. We had no water and…read moreknew our well pump had died as it was well over 20 years old. They came out same day and began work. Checked systems out etc....got the old pump out and the giuy says yeah its gonna be $4,400. Yikes! That included the new pump and also a new pressure tank. THey are good guys and workers but the cost was high I thought for the parts and 2.5 hours of labor.

Had our yearly water check which came out fine. Had to call them back to our home days later & had…read morewater sample again checked. It came back super low in a drop of our PH level. Tried calling their office to get a new sample & recheck while discussing what can be done to fix issue. The man I spoke with was demeaning & rude. (Jerry). He told me I was rude and stop interrupting him which I was t & was trying to have a discussion!! He needs a course in not arguing with a customer & insult you at the same time ! Wow! Never again!

I had ER Fabian install my water softening system about 9 years ago. I had the system fail and…read moreneeded service about 3 weeks ago. I called right away and left a message on a Friday afternoon, nothing, called Saturday got the answering service, nothing, called twice Monday, nothing, finally called Tuesday for the last time and received no call back to date. I emailed Bob, nothing. Ended up going to Forest Pump who came right out the following Friday and installed a whole new system. So disappointed with Fabian.

From the owner: 24/7 Emergency Water and Well Service -- Call Anytime…read more Commercial and residential water system installations and repair. Water filtration systems, free initial testing, well pump installation and service, submersible pumps, booster pumps, jet pumps, well tanks and constant pressure systems. Licensed and Insured.

Well system stopped working and we contacted Wragg for a service evaluation. They promptly answered…read moremy call on a Sunday and scheduled the service appointment for early Monday morning. Team (James & Thomas) arrived by 8:00am and quickly diagnosed a Control Box failure of the Capacitor. I asked the team to also replace the Pressure Switch while on-site and also address some Well Head bolts that had loosened over time. Core problem was resolved and system was back up in running in under an hour. I'm new to the Well environment and really appreciate that there are local service providers like Wragg to address our Well needs....

Wragg Brothers came today to suss out my well/pump/refill capacity and test my water. I learned so…read moremuch about my system, and wells in general, and what I might need in the future. I took notes and couldn't have been happier with their effort, wisdom and good company.

I've been trying to work with this company since June! The WORST communication ever! I've talked…read morewith Jim (useless), Dennis (tries his best) and the owner of the company Bruce. I had a quote back in June from Jim. He never contacted me again, so I called and spoke with Dennis - several times - who finally had me contact Bruce - who finally had Jim call me back - in NOVEMBER!!! He came out, looked at the site and gave me an estimated drill date of December 14. I asked him for a written confirmation, which he promised to send by email - nothing! Today is December 14 - nothing! You can draw your own conclusions as to whether to consider this company. I'm moving on!

Fast reliable company. Had a great experience. Well came in great and cost on great crew and family…read morefriendly !

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

I called at 9:00 PM, the night before a 12-24" snowfall was predicted, because we didn't have any…read morewater. The call centered took my information and within 15 mins. Dan called me back to say they would be out first thing in the morning. They called early the following morning to say they had a foot of snow in Leominster but would be out as soon as it was safe to travel. While I sincerely appreciated their offer, there is no reason anyone should put their life at risk just to get our well pump working, so I asked them to stay home and come the following day. At 8:05 AM they called to say they were on their way and had the problem fixed by 9:30 AM. I am once again thoroughly impressed by their customer service, knowledge, professionalism, and reasonable prices. They are the gold standard that other companies only aspire too. Thank you, thank you, thank you.