Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

I had a really great experience with H2O care from start to finish. They listened to my…read morerequirements (instead of just trying to sell me the most expensive solution possible) and were extremely thorough in answering all my questions. Our installer was also FABULOUS! The install is incredibly clean and his care and craftsmanship with the piping really shows. It kind of makes our old existing piping seem sloppy by comparison. I would recommend H2O care again in a heartbeat.

Shout out to Eric for the detail and care he took with doing my first service of my water…read morefiltration system! It's obvious that he loves his work and the company! So nice to deal with this company! if you are considering a water filtration system and want to change your service provider .. this is the company! One very satisfied customer!

True water quality is a top-notch business! We requested a quote and the water system was installed…read morewithin a week, quickly and cleanly. We asked to double our water quantity, and again Roger was responsive and installed the extra tank without a hitch. I highly recommend True Water Quality.

From the owner: TrueWaterQuality is a locally owned/operated, full service, water filtration, water purification…read morecompany. We can make your home's water "better than bottled"

We had a fantastic experience with Epping Well & Pump! We called 2 different companies. It wasn't…read morean emergency; we still had an operable pump, but it was running constantly and costing us a fortune on our electric bill. It was only a matter of time before it stopped working and we knew it so, we wanted to get it done before disaster struck! The first company came last week. (name begins with a C) They told us we needed to replace the pump and all the lines going out from the house to the pump. The price was $4k! We were in shock as we never anticipated it would cost that much! They wanted to do it there and then, but we wanted to get a second opinion, so we called Epping Well & Pump. They came out today and, they were fantastic in every way! Both guys (wish I had got their names), were great! They spent ample time diagnosing the problem and were extremely knowledgeable about what was going on. We were impressed as they explained everything to us in a way we were able to understand. They were polite, friendly, honest. We were told what to expect and what to do and not to do in the following 24 hours. In the end, we got the new pump installed and a new check valve. They did NOT need to install new lines! Total cost: $2350, a WHOPPING $1650 less that the first guy quoted us! What a relief to have the new pump installed and running perfectly! I can't wait to see the difference in our electric bill next month!! My husband, Beagle (they loved her) and I, could not recommend these honest and friendly guys enough! Thank you, Epping Well & Pump, for a very positive experience!

Always answer the question everytime i call for my water filter problem. The associate super nice…read moreand professional.

Darian is the man! Super efficient and got the job done right. I've used other companies that do…read morethe same service and these guys haven't proved me wrong yet that they are the best in the area. Thank you!

We have had to call Absolute Water and have technicians sent 3- 4 times within the last year to fix…read moreand troubleshoot issues we were and have been having with our Accel AerAtor Radon Removal system. It was always one part after another. This obviously caused much concern and worry, as we did not know how safe the water was or if we had proper running water. For an only 3.5 year old system, we should not be seeing this many issues in such a short amount of time. This is money out of our pocket on a regular basis. Before the latest fix, we could not even leave a voicemail because the mailbox was full. Calling the customer service line did nothing either. My wife had to call to see if they ever received our voicemail, which they finally found, and were not even aware of the issue. After having technicians respond, it took almost 2 weeks to get any form of response from the owner, and we also received no acknowledgement of our numerous attempts to contact. The only reason we knew messages and emails were being passed on was by calling the office and having someone tell us. When we did receive a phone call, there was an apology and reason given that they were busy, to be frank everyone is busy, but if a business values a customer, it should not be difficult to find and make time. We proceeded with the conversation as we were trying to understand why we have to keep paying for fixes, when in essence the product has not been functioning as it should from the start. I understand technicians have to come and assess and fix, but we should not be faced with this many issues in such a short timeframe. A new AerAtor shouldn't have a warranty of only 1 year for parts, which we already had 1 part fail. Where is the quality in the product and reassurance for performance? This is essentially profiteering. On more than one occasion, the technicians have said to us that they are surprised at how many issues we have been having with the system. They also informed us that the previous supplier and their product was not the best quality and there have been issues with their parts. This product was still being used within our system, so it seems unjust that the parts and product supplied were not the quality they needed to be or should have been, but we are still supplied them. The owner proceeds to inform us that that is not true and do not listen to the technicians, because they do not know about where the product is coming from or its quality. We were told that for all products, it is tested thoroughly to make sure it is 100% efficient before being placed within these systems. That worried us again, so what are the technicians being told about where the product is coming from, it is word against word, and then why are there so many issues with the product. We were blamed because the amount of iron and sediment in our water is so high. As a business, you should never blame a customer. If you have a well, of course there is going to be iron and sediment, shouldn't a system still be able to handle the load? We already have a sediment filter installed that we change every 1-2 months. As follow - up, the owner recommended that after the conversation he provide an estimate for a new sediment filter and valve, and then again to see if we would like that service. This would have been another sizable expense, and the owner stated he could offer a knock off the price on this but not be willingly open to understand all our previous frustration. This is bartering, and profiteering, but not solving the initial problems and taking ownership of the initial problems. No apology, no thank you for your time or acknowledgement of understanding, we were purely presented with excuses, and that there was nothing that could be done or with with us on the current bill. There were no demands for anything, but clearly nothing was resolved on all of the countless visits and then questioning why now are we being told that we need something else installed. If that was the case why was something never mentioned before? We truly wanted to support a local business, however with all the issues we have faced and the lack of professionalism and care provided by the owner, on top of what appears to be sub - par product, we will not be continuing with the service and would not recommend

I used Reliable a few years ago to replace my Jet pump with very good results. This year I was…read morehaving trouble with my well not continuing to hold it's prime. I called reliable for assistance and Tom responded within hours. He arranged for his technician to be on site the next day. The problem was fixed. His staff are the best you'll find at diagnosing and fixing any trouble you have with wells and pumping systems. They are quick to respond and very reasonable when quoting the effort. I will definitely continue to use Reliable. Thanks guys. Bill Smith

Professional, knowledgeable, efficient, timely service. I don't know much about well water system…read moreuntil we moved to this big house in Acton. Very fortunately Tom from Reliable Well helped us whenever we have questions. HIGHLY RECOMMEND

Dead beats, out of business, do not answer phone just left…read morecustomers with no service or support STAY AWAY

Long standing customer of nearly twelve years, purchasing a water radon mitigation system in one of…read moreour homes and a water softener system along with an arsenic system in another this past year. Scheduled an appointment for maintenance and the owner no-showed on us, no call or email to apologize or reschedule. Called them for several days in a row and their number is now disconnected and their website is gone, hearing from other clients that they've been left in the dark by the company. Having difficulty finding someone who will service their equipment now.

Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

they are the best, did and upgrade to our new office and everyone is thrilled. Kyle Lebrecut is a…read moreSuperstar who is the Tech who came out. He so neat, and pleasant to work with. Also was able to go the extra mile in hooking out ice cube tray up for filtered water!!!

The water is absolutely delicious and the customer service is top-notch. I'll never be able to go…read moreback to drinking "normal" water after this!

We had a lighting strike near our house a day ago and then our water was full of sediment. My…read morehusband was running the water and the pump start to sputter. I called Aqua Specialties and left a message on thier answering machine. I got a call back that and Chris came over to see what was wrong. He found our pump had been turn off and switched the circret breaker on for the pump. ( my husband thought he was truning the hot water tank off) The pump came back on and it worked fine. Chris then went out side to see the water run and it was still murky. He said let it run for 20 mins on and 20 mins off to clean the sediment out. He was very nice to come over after not expecting a call back until Mondy because I did not call for emerancey call. That is what I call customer service and the charge was cheaper then what I thought, Thank you for coming to check on the our situtation.

Chris is awesome. Friendly and professional. We had an issue with our well and he came out to take…read morea look, assessed the situation, was great at explaining the problem and solution and had the problem resolved faster than I expected. He is a true pro and incredibly talented at running his excavator...I couldn't help but be impressed! Highly recommend Chris and his technician. Great guys. I'm happy to support a local business that does such a great job!