Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

Culligan caused a flood in our finished basement. Rather than replace the practically new carpet…read more(installed 11months ago), they will only provide a cleaning service which set up deafening industrial size fans that we have to listen to for 3 days and which render the finished basement and laundry room impassable. I tried to go downstairs and tripped over the maze of electrical cords from the fans. We have been a customer for over 30 years and Culligan is offering a cheap, unacceptable BANDAID for a problem they caused. A fair solution would be to rip out and replace the 11 month old carpet.

Culligan of NH installed Reverse osmosis and then a filtration system in my home. I could not be…read moremore impressed with the customer service and more importantly, the changers in my water. Thank you Culligan.

Personable & eager to please owner Richard Ardito and Winston, a Cori puppy, showed up early and…read morewas done no fuss in a short time explaining every step of the process in easy to understand terms in installing a new Franklin submersible pump, state of the art Titan fiberglass pressure tank, gauge, check valve, electrical cable, all for much less than other estimates. Very highly recommended.

High-quality work and great pricing! Would recommend to anyone in need of well or filtration…read moreservice!

Shout out to Eric for the detail and care he took with doing my first service of my water…read morefiltration system! It's obvious that he loves his work and the company! So nice to deal with this company! if you are considering a water filtration system and want to change your service provider .. this is the company! One very satisfied customer!

I had a really great experience with H2O care from start to finish. They listened to my…read morerequirements (instead of just trying to sell me the most expensive solution possible) and were extremely thorough in answering all my questions. Our installer was also FABULOUS! The install is incredibly clean and his care and craftsmanship with the piping really shows. It kind of makes our old existing piping seem sloppy by comparison. I would recommend H2O care again in a heartbeat.

Twins Plumbing's journeymen, Jason and Tyler, were exceptional. I had a sewer backup and a toilet…read moreclog in a multilevel condo, and as the bottom unit, I was dealing with the worst of it. They handled the situation with remarkable professionalism, knowledge, and dedication. They worked tirelessly to get this resolved. They completed a camera inspection, jetted the line, and even went out to get additional equipment. They stayed late, talking through every possible scenario. Once the sewer maps were provided, they ultimately found the problem--something that was a tremendous help in moving toward a real solution. You have two truly outstanding employees who delivered service far above and beyond expectations. This was a very stressful moment for me, and they handled everything in a way that made me feel safe, comfortable, and confident in their ability to find a solution. Because of the way they treated me and the quality of their work, I will continue using your business and will recommend you to anyone who needs plumbing or heating services. Dorothy Ward .

Twins Plumbing came to my home in July to unclog a pipe. The cost was $850…read more In December, I had a similar issue, which was concerning since I live alone and travel often--this should not have been clogged again only five months later. I called Twins Plumbing and specifically requested that they come to assess the issue at no charge, since the prior work clearly did not resolve the problem. I made this expectation clear when booking the appointment. When they arrived, they ran a camera and used a chain tool, without ever telling me that these actions would be billed. After the visit, I received an invoice for $1,300--a complete surprise. When I called to explain that I was expecting an assessment to determine what was wrong and what it would cost to fix it (not an unapproved, chargeable service), I was told that they had assessed it using their equipment. Their only resolution was to offer $100 off the bill, despite never disclosing the charges in advance and despite my clear expectation that this visit would not be billed. Being charged $1,300 with no notice, no approval, and no transparency is unacceptable. I would not recommend this company based on this experience. If you'd like, I can also make this shorter, more formal, or more emotional depending on whether it's for Google, Yelp, or BBB.

I was looking for a quick response even though the problem wasn't urgent. Gary set up the…read moreappointment for 3 days later, then contacted me the next day when an earlier window opened. He showed up on time, was very personable, fixed the issue promptly and at a fair price. I definitely recommend him.

I wanted to hire Gary, but a request for quote on his website and a phone message requesting he…read morecall me back resulted in nothing - no reply at all! Apparently he's so busy he couldn't even call me to turn me down! I wonder what happens to his clients if they call him in an emergency and he doesn't respond?

Another great service by Justin from LaChance -- appreciate their honesty and integrity (and remote…read moreproblem solving to save a service). No neeed to look anywhere else -- this company delivers.

Lachance Water Filtration is the BEST! One day we noticed…read moreCarl's display at his shop on Rt 3 in Tilton and decided to take him up on his free in home consultation. We had been unhappy with our water and our previous water company. His consultation was no pressure and very informative. We checked around and found his prices to be very fair and to be honest you get what you pay for and Carl over delivers. Carl methodically diagnosed all our issues and helped us solve them. We went with a complete overhaul of our water system and could not be happier. The installation is a very professional looking job. He has been right there tweeking our system. We now have the tastiest water we have ever had and LOVE drinking our water. I recommend Lachance with NO Reservations.

Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

True water quality is a top-notch business! We requested a quote and the water system was installed…read morewithin a week, quickly and cleanly. We asked to double our water quantity, and again Roger was responsive and installed the extra tank without a hitch. I highly recommend True Water Quality.

From the owner: TrueWaterQuality is a locally owned/operated, full service, water filtration, water purification…read morecompany. We can make your home's water "better than bottled"