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    Nova Water Systems

    5.0 (2 reviews)

    Services - Nova Water Systems

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

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    Recommended Reviews - Nova Water Systems

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    8 years ago

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    12 years ago

    They put in a water purifier, softener and pump. The price was right. Good follow-up maintenance. Nice to work with and prompt.

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    Secondwind Water Systems - Brand new water softening system!

    Secondwind Water Systems

    (25 reviews)

    Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

    Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

    Twins Plumbing and Heating

    Twins Plumbing and Heating

    (2 reviews)

    Twins Plumbing's journeymen, Jason and Tyler, were exceptional. I had a sewer backup and a toilet…read moreclog in a multilevel condo, and as the bottom unit, I was dealing with the worst of it. They handled the situation with remarkable professionalism, knowledge, and dedication. They worked tirelessly to get this resolved. They completed a camera inspection, jetted the line, and even went out to get additional equipment. They stayed late, talking through every possible scenario. Once the sewer maps were provided, they ultimately found the problem--something that was a tremendous help in moving toward a real solution. You have two truly outstanding employees who delivered service far above and beyond expectations. This was a very stressful moment for me, and they handled everything in a way that made me feel safe, comfortable, and confident in their ability to find a solution. Because of the way they treated me and the quality of their work, I will continue using your business and will recommend you to anyone who needs plumbing or heating services. Dorothy Ward .

    Twins Plumbing came to my home in July to unclog a pipe. The cost was $850…read more In December, I had a similar issue, which was concerning since I live alone and travel often--this should not have been clogged again only five months later. I called Twins Plumbing and specifically requested that they come to assess the issue at no charge, since the prior work clearly did not resolve the problem. I made this expectation clear when booking the appointment. When they arrived, they ran a camera and used a chain tool, without ever telling me that these actions would be billed. After the visit, I received an invoice for $1,300--a complete surprise. When I called to explain that I was expecting an assessment to determine what was wrong and what it would cost to fix it (not an unapproved, chargeable service), I was told that they had assessed it using their equipment. Their only resolution was to offer $100 off the bill, despite never disclosing the charges in advance and despite my clear expectation that this visit would not be billed. Being charged $1,300 with no notice, no approval, and no transparency is unacceptable. I would not recommend this company based on this experience. If you'd like, I can also make this shorter, more formal, or more emotional depending on whether it's for Google, Yelp, or BBB.

    Nova Water Systems - waterpurification - Updated May 2026

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