We had water in our basement and trouble with the toilets so figured it was a clog. Called on a Saturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough! read more

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually done, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks. read more

I have had them come to my home three times to jet the line of my laundry drain. Each time the technician was knowledgeable helpful. Got the job done and the price did not give me a heart attack. read more

Brian my technician did a great job on repairing my plumbling. Service was very quick and great. Thank you read more

I was having a birthday party and my main sewer line backed up. I called this company and the technician showed up not even an hour later. Excellent service i couldn't recommend them even more. Fair pricing and excellent customer service from the office. Thank you so much all drains!! read more

Excellent company, top to bottom. Called at like 10am, gentlemen was here around 1:30pm. Fixed and out the door 2:30pm. This was for a kitchen sink that was stopped up way down the line before it connected to the main. Highly recommended. read more

First time using this company. Called yesterday with hopes that they would have availability the next day before the holiday weekend, and they did! Technician Santiago showed up on time and got right to work... In 45 minutes he was done, cleaned up after himself and was very polite. Will definitely use them again and will refer to my neighbors. PS price was very reasonable. read more

I called to get an estimate and was told it would cost $100 to have someone take a look. No credit toward the job, just "pay us to have a look". They missed the first appointment. No call, they just didn't show. They missed the second appointment. When they did show up, the guy said it would be $120. It took a while and a few phone calls to get the estimate. When I finally got it, the description of work was wrong. I'm not sure it was even for my job. I'm pretty sure this was a scam. Take the quick money, ignore the customer. It cost me $120 to find out this is not a company I want to do business with. I suggest you look elsewhere. read more

We had an issue with water in the basement. Whenever we showered, water would come out of the base of a toilet in the basement and flood the lowest point in the basement. We initially hired a plumber who overcharged us for snaking the sewage line but was unable to diagnose the issue. Eddie from All Drain Services was absolutely terrific. He was knowledgeable and had the necessary equipment to correctly diagnose the issue. The audio he provided clearly explained the issue. We called the town and they were able to reconnect our sewage line, which resolved the issue. Eddie was honest and only charged us for the camera because he said the other things he tried didn't resolve the issue. We were thoroughly impressed and will definitely call All Drain Services again in the future. Thank you so much! By the way, their prices were the most reasonable of all the drain companies we contacted. read more

Had clogged kitchen sink drain. My plumber recommend All Drain in Chelmsford, MA ; as they specialize in clogged drains. Had there Technician Eddy, he was very knowledgeable. He said he would snake from the kitchen sink drain, as that would be the quickest and if that solved the problem the best cost option. Unfortunately the clog was beyond his 50' snake and he had to cut into the drain pipe, further down the line, which fortunately was exposed in the garage below the house. All in all the problem was solved (build up of grease in the drain pipe) and he gave me tips to eliminate further grease build-up. They also have a 30 day grantee if the drain clogs up within this period. read more

We couldn't be happier with All Drain Services. After 20 plus years, our kitchen sink wouldn't drain AT ALL. We tried Drano, baking soda & vinegar... but nothing worked. The clog was not under the sink, but back farther in the pipe. We looked on google and yelp and decided to call based on good reviews and their office location being close. Even though it was the Friday before a holiday weekend, they were able to send Brandon out in less than 4 hours. He was knowledgeable, and before jumping in...he made sure it wasn't a bigger problem by going into the basement and making sure all the other household drains were working properly. He explained everything, worked quickly and cleaned up after himself thoroughly. If you mention you found them on Yelp they'll give you $20 off too. We are very happy with our experience. It cost $330 total... which I thought was a very fair deal for the work performed (it took a few times to get everything opened up). They also have a camera that took video and pics and he was able to show me the clog...and then how clean it was after he did his work. I'll definitely recommend, and we will be using them again if we have the need. read more

I was very happy with their service. Brandon diagnosed it and unclogged the sink in a timely and professional manner. I would definitely recommend, and will use their company again. read more

Fast, responsive, no questions. Professional. Showed up, fixed issue and resolved! Only company who could show up within an hour! Amazing!! read more

All Drain Services - A vertical sign for Eleven 28 Boutique, a women's clothing store, is displayed outside a shopping area at night, with a parking lot and a delivery van nearby. - Plumbing Near Me

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Had an issue with kitchen drain and disposal not working in an apartment I rent out. Called All Drain and they came out and installed new disposal and cleared drain. Apartment was empty and no used the disposal for a year and as soon as new tenants move in, they report drain and disposal not working again. Call up All Drain and they tell me their work is only warranted 30 days and I'd have to take up disposal not working with the manufacturer. Look elsewhere. These people aren't even plumbers. They told me to go find one. Don't make the same mistake I did. read more

Say what they are going to do and do what they say. Our go to clog resource. Personnel very knowledgeable, very professional, and phone staff always accommodating. They look out for the customers by giving good advice. read more

We were very happy with the service we received from Enrique Rojas. He was very professional and extremely thorough, and solved a drain problem that another plumber charged us nearly $400 for but did not fix. Enrique cleaned the site thoroughly after he was finished, and even gave us a senior discount (after apologizing for assuming that we qualified -- we do). We whole-heartedly recommend this company and their services. read more

Had a clogged toilet and a neighbor suggested All Drain. Called at 9am and Cathy had Matt here by 1:45. Matt was professional and went straight to work on it. Finished at 2:40 and left the area cleaner than when he arrived! Pricing was reasonable so don't hesitate to trust them with your clogs! read more

On the plus side, a guy showed up quickly and fixed my clogged toilet effectively. Also, the customer service people were very pleasant and helpful over the phone answering all my questions. On the minus side, they only warranty their work for 7 days. Plus the price tag for literally about 5 minutes work is pretty high: about $150 and that's with the yelp discount! But, in general, I was satisfied with All Drain Services. Hopefully, there will be no more issues for a very long time. read more

Called late In the day on Monday and I had service by 1:00pm the following day. Office contacted me 45 minutes before Russell arrived and he showed up right on schedule. Russell was excellent, very nice, professional, and fast. Prices very reasonable. I would rehire and recommend. read more

If I could give this company 6 stars out of 5... I would!! Amazing service! I recently had knee replacement surgery and the night before my two week visit with my doctor, my wife after using the toilet decided to take a bath. To her shock the toilet had flushed into the tub through the tub's drain. This never happened before. It was 7:30 pm and I called my regular plumber and was told he was swamped and couldn't get out for a couple of days, but gave me All Drain Service's phone number. I immediately called and after a short conversation decided to have it taken care of in the morning. I was told some one would call me around 7 am and sure enough at 7:05 am I received a call. I was asked if I still need service..YES.. and was told their technician would be at my home at 7:50 am. At 7:45 am their technician, Fabian, arrived and because of coronavirus was protected head to toe. He came in and asked for a description of the problem and then went to his van to obtain the necessary tools. He was very polite, explaining what he intended to do and about what it would cost. In little over a hour he reported that he was finished. He had pulled the toilet and fished down the sewer line about 30 feet dislodged the blockage and the went another 80 feet to make sure it was clear. Then ran plenty of water through the system. Before he left, I inspected the bathroom. He had cleaned and disinfected the tub and toilet and had wiped down the floor. He left the room immaculate. I have had many different plumbers over my 79 years and have to say "All Drain Service" tops them all. Thank You! read more

Called All Drain this morning after I was ghosted by another company for a couple of days. They were so pleasant, helpful and responsive. They gave me a two hour window and were right on time. Had the problem solved and fixed in about 20 minutes! I was so impressed and will definitely call All Drain Services again in the future. read more

I was having trouble with the plumbing in my ranch house. Both bathrooms and the kitchen sink were affected. I called All Drain Services and they quoted me costs, and sent someone right away. Joshua came, was courteous, professional and went above and beyond to keep my home clean while he worked, keep me informed, stay within the quoted price and clean out my drains so that everything is draining again. He also made suggestions about how to ensure clogs don't happen again. I will gladly have All Drain Service back for my next issue and will refer others to them. Joshua was the best and the price I paid was more than reasonable. read more

The downstairs toilet was bubbling up when flushing the upstairs toilet. Peter came and looked at the situation and quickly diagnosed a buildup at the entrance of the septic tank. A quick snake and a few flushes and things were working normally. Prices have increased by about 100 bucks from previous reviews. read more

Awesome -- came on time and did an excellent job. Really nice people scheduling and their technician Josh as outstanding. Not only did he clear our kitchen sink issue, he made sure that we wouldn't be having the issue again. Really diligent, really professional. Will definitely be calling on these guys again if we need it! Thank you! read more

Great experience with All Drain Services. Called for "emergency" toilet blockage issue that resulted in large quantity of water leaking from underneath toilet and through floor to lower level floor. The representative was quick to call me back, offered to come late in the day on the weekend (6-9 pm) and kept in communication via cell phone prior to his prompt arrival. He quickly diagnosed the issue, removed toilet, snaked drain, fixed leaky seal and replaced toilet and cleaned up all his mess. Couldn't ask for better service...great job...thanks! read more

I had roots clogging the pipe from the house to the septic tank. The folks on the phone were exceedingly polite and sympathetic, and I was able to make an emergency weekend appointment. The tech showed up a few hours later and resolved the issue. The tech was also very polite and professional. I rate this experience A++++ and would strongly recommend this business to anybody who needs a drain cleared. read more

I've called All Drain on more than one occasion and they are my first choice in the area. Good work and really conscientious. Highly recommend! read more

Our Master Plummer in Lexington highly recommended this company and since I highly recommend our plummer, I felt confident of good service. It was more than that and if I could give them and extra star I would. It was a main drain problem that presented extra problems because we had switched years ago from a septic system to the town sewer. The technician was fantastic and they even sent a second man so that they could check something on the roof. What can I say except that they stuck to it and solved the problem. They came right away after I called them and were pleasant, professional and very knowledgeable. Use them with utter confidence read more

Had Josh and Peter in for a clogged drain. My house is 115 years old. Arrived on time and did not leave until the problem was solved. They wore shoe covers, cleaned up when they were done! Beyond pleasant and conscientious! Definitely recommend this company. I had called the night before and got a call back within an hour. Also have to comment on Dora who works in the office and set up the schedule! She was great! read more

I was absolutely amazed to find this service. Last night my partner said we need to have the toilet drained. At 8:30 this morning I called ALL DRAINS SERVICE . I was shocked when the woman on the phone, Shannon a sweetheart, said somebody could be here by 9:40 AM. Lo and behold 9:40 AM this nice young man Fagan came drained my toilet and told me exactly what was wrong with my toilet. If you want to job done right call ALL DRAINS SERVICE . Unbelievable service !! I am not even kidding amazing service! I will call them in the in the future for any needs from my plumbing services. Thank you sagging and Shannon. read more

Very responsive, came the very next day. Solved the drain problem in 30 minutes. Had my usual plumber in the previous day and they took 3 hours and gave up, could not solve it. Should have called All Drain Services first and saved time and money. read more

My kitchen drain (with disposal) was clogged. Was referred to All Drain. Jessica answered the phone and she was extremely nice. They came within two hours of my call. The tech, Peter Moya, was fantastic. Respectful, professional, informative, and with a sense of humor. He went above and beyond to clear the drain, snaking thru the main drain and seeing that there was an old drain adjacent, he used that to check drainage since my disposal was removed for service and he couldn't run water in sink. He informed me about the fact that eggshells are not your disposals friend (but they are good for your plants), and that drano isn't good for your drains but if you use salt, baking soda, and vinegar (he said there was another ingredient he couldn't recall) each month in your drains, it will keep them running. The work cannot be guaranteed because of the disposal, but it was only $200 and frankly, I expected to be gouged, so this was a relief! I am so impressed with this company. I am now going to call them and tell them how pleased I am. read more

Came within the hour. Professional. Had the equipment needed, no delay. Russel was great!

Be aware. These guys are NOT licensed plumbers. They're "just drain techs" in the words of the guy still at my house right now, not actually fixing the thing that needs fixing (my under-sink disposal). He's just run a snake through the drain, told me that my disposal is the problem (it's what I called about to begin with), and told me that I "need a real plumber". On the plus side, he came at 7:30 on a Saturday morning and only charged me $100. read more

These folks are amazing. Our shower drain suddenly clogged and after a few attempts to fix the clog ourselves, some gross dust came out. We called a bunch of after hours plumbers that couldn't come out or who needed more information about the plumbing that we didn't have, as we are renters. As soon as we got in touch with All Drain Services, we got a call back about ten minutes later from the person on call. I explained the problem, and that we couldn't wait until the morning to get it fixed. Someone came out, arriving about 40 minutes later. He explained what he was doing and why the clog happened (old building, old plumbing) and fixed it quickly. Of course, I'm hoping we don't need to have our drain snaked again, but if we do I will definitely be calling All Drain Services again! read more

The only place to call for your drain service needs. These folks are MILES better than Roto Rooter. I found that out the hard way.

We had a root issue, which we've had before, and needed help asap. Marcello showed up early this morning and instantly fixed our issue. He was helpful, friendly and professional (and quite handsome lol). All phone calls to the company were handled quickly and professionally. I would definitely recommend this company for your drain clearing needs. read more

Great service! Our service technician was super knowledgeable and did an excellent job all around. Scheduling and dispatch was also on the ball and well organized. I got multiple bids and feel certain that we made the right choice. Highly recommend! read more

I called All Drain @ 8PM two days before Thanksgiving, they were out the next day by 11AM. The 2 service techs were professional and really took the time to listen to what was going on. An hour later, they were done! Seriously folks, these guys were awesome and we will not hesitate to call again! Thank you All Drain! read more

We had 2 leaking drain pipes and a really bad clogged drain. Called ADS and had someone here right away! Fabian was a rockstar and fixed up everything quickly and efficiently. This guy was one of the nicest service person I've ever met. It was a pleasure working with them! Their prices are super reasonable. Thanks ADS! read more