My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Very happy with service to replace kitchen faucet. Svc tech (Trevor) was excellent. He was…read moreontime, neat and explained the process fir the touchless feature. He did the job in no time!! I would definitely recommend them.

Excellent straightforward service. Noone wants to replace their boiler, but a week after ours died…read morewe're now warm and cozy. Prices seems comparable with other similar services, and customer service is top notch- plenty of text/ email reminders, written quote, arrive on time, clean, courteous and finished on time with no mess. Even brought us space heaters to get through the time without heat.

Hoffman sold his business several years ago and this is not the same company. My boiler failed and…read moreI was able to get an appointment within several days, this was not an issue because it occurred during the summer and we could survive without hot water. The service call went smoothly, two plumbers/technicians did get to the root of the problem and a new electronic board needed to be ordered. I was immediately charged $320 for a service call that lasted about an hour. Several days later two plumbers/technicians returned with the new electronic boards and some other items that needed to be replaced. I was presented with a bill/estimate for $2,100 with no itemization and when asked I was told their customers like things to be "kept simple." In this way they can supply as many technicians as needed without worrying about costs... Logic does not add up. So, they are competent and have fixed my problem, but I have issue with their honesty. You can make your own decision but, be sure to get a few estimates for your job.

First time using them and they were quick to give me a "today appointment" to help my tenant out…read morewith a toilet leak that was affecting another unit below us. They were quick, honest and very helpful. Will totally use them again. Had a great experience!

I was given two estimates to clear my sewer line. The…read moreplumber did NOTHING, he didn't flush the toilet, didn't lift the tank lid, or use a plunger (next to it)! He wrote "Upon arrival I noticed the sewer line was blocked..." I paid $89 for this 'Diagnosis and estimate' I called one of the other referrals, they came & used an auger to clear the pipe for a total of $350!! ER Plumbing was a rip-off!

We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Smoothest, quickest and best experience with Johns sewer…read more My kitchen drain backed up and was recommended by family to reach out to johns sewer. I reached out via yelp messenger and got a response within the hour and they dispatched at technician over within 2 hours. The technician arrived Joey, and was professional and courteous. He identified the blockage and setup some tarps around the sink area to minimize dirt. He snaked the drain very thoroughly and resolved the blockage. Joey was chill whole time, explained some of the possible root causes behind blockage and preventative measures. The flat fee was way cheaper than the ridiculous profit charged by roto rooter last time. Will definitely use john sewes for future plumbing work.

Had a very positive experience with 128 Plumbing/Heating/Cooling. I recently bought a condo and…read morehired them to replace a rusted gas pipe. They were extremely informative and helpful throughout the process. I highly recommend them.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

We woke up on New Year's Day to no hot water. I called several plumbers with the expectation that I…read morewouldn't hear from them until the next day. Greg took the time from his day off to text me that he could come to the house the next day. Fortunately, the situation fixed itself and we had hot water again. Greg came to the house, checked the boiler and let me know to contact him as soon as something goes wrong. I hope that nothing does go wrong, but I know that Greg will be there should something happen.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

I first dealt with NETR a couple years ago when they were one of the City of Somerville's official…read morepartners on a heat pump (ductless mini split) installation campaign. We wanted to install a 1 or 2-zone system, but my condo has a number of unique complications, though, so we weren't able to go forward with the project at that time. Fast-forward a couple years, and we decided to revisit the idea. We also decided to go big or go home this time, with a 5-zone system for the whole house. This time we got estimates from two other companies first, but one provided an extremely high quote and the other basically said that we were asking an impossible job that they could not do. So we reached out to NETR again, and it worked out great. The NETR price was literally more than 10K less (!!!) than what we were quoted by the other company, and they took care of all the secondary project burdens like City of Somerville building permits, upgrading our electrical service, etc. They gave us a clear idea of what to expect in terms of construction disruption, the workers were friendly and unobtrusive, and they finished the work right on schedule. It's too early to speak with certainty about the quality of the system we installed, but we are thrilled to finally have this project complete, and are very satisfied with the pricing, service, and installation work.

My wife and I called Netr but a Sila truck showed up so I assume everyone talking about them being…read morea past reputable company and now being terrible is true. We called because our central air shut down. A technician ( Eric) showed up and immediately figured out it was just a faulty capacitor. We were told it would cost about $ 600 to repair with a one year warranty but if we wanted a better capacitor with a 5 year warranty the cost would be about $850. I asked him why it was so expensive if its a simple job and the part is low cost and he mumbled something about overhead and the cost of doing bussiness. When we got the bill it was $979 with the diagnostic added in. Ive since looked up the going rate for this work and it runs around $150-$300 so we were charged triple the normal cost. I really feel like my wife and I were taken advantage of because we are both elderly. Please avoid this preadatory company at all costs.

Johnson Plumbing replaced two water heaters in my rental property. Everything went well. Their…read morecommunication with my tenants was very good. The equipment came with a 10-year manufacturer's warrantee.

Gardner and team did a great job replacing a water heater for us on short notice. Was able to get…read moreus hot water again on one days notice. They also replaced a shower faucet at the same time. Can't say enough good things about Johnson Plumbing. Quoted price was below the 3 others and job was done in about 3 hours. Super happy.

Callahan has serviced our heating and A/C for over ten years, keeping older systems running well…read more at reasonable cost. Office is responsive, technicians are prompt, cost seems reasonable. It feels good to know I can trust to have problems solved expeditiously.

I had my annual boiler checkup done today, and the young man that serviced it was very thorough and…read moreknowledgeable. He was also very polite, and answered all my questions. Callahan installed my A/C back in 2000, and it's still going strong 24 years later. I'll definitely call them early next year to service it, hopefully for another year.