Eddie is legitimately one of the nicest and honest guys you'll ever meet. He stands 110% behind his work, and he'll let you know if you need to invest in repairs or not. I hired Eddie to install an external spigot for the yard and then hired him again to fix a toilet where he recommended to install a new toilet. I ordered a new toilet from Home Depot but it was defective. Eddie replaced it with a properly working one. The new one had a leak so he came back again and fixed that. Now my toilet is working flawlessly. If you want a good honest plumber then Eddie is your guy. read more

Prompt, quality, nice guy. Did a great job fixing an acute issue on short notice on a Saturday. Will use again!

I reached out on Yelp without too much hope that my call will be responded. But Eddie was responsive to our request and helped unclogging the sink effectively. Highly recommended! read more

Needed a plumber to accompany me on a home inspection ASAP - next day - and found Drain and Heating Solutions on yelp. Called after 8PM and spoke to Eddie. He didn't have availability on such short notice but he didn't give me a run-around. Eddie gave me a referral to a closer plumber that was able to see me the next day. Much appreciated! read more

I choose 'Drain and heating solutions' to replace my leaking garbage disposal after reading the many positive reviews about this company on yelp and getting the most reasonable quote to also adhere my sink brackets, back into the granite after they fell. Eddie, and his helper were very punctual, resourceful and even saved me the time and effort of buying a new garbage disposal as Eddie brought with him a new one (which I reimbursed him for) which cost the same as on Amazon. Eddie stayed with his worker the who time and supervised his work as the worker also recalked around my sink to seal it after installing the new garbage disposal and reinstalling the under sink brackets. My kitchen was left clean and stain\ dents\ damage free when they were done. Eddie was kind, friendly, knowledgeable and a great communicator before arriving to work on the garbage disposal and the sink as well as attentive to my concerns. Eddie answered all my questions before and during the install. I would definitely use this company again and reccomend them to others, friends and on yelp. read more

Eddie just finished replacing a faucet on our bathroom sink. The project was not straight forward and required a skilled plumber to work through challenging obstacles. Eddie is very talented and stayed within the quoted budget. On top of that, he is thoughtful and a pleasure to speak to. I will definitely be calling Eddie again the next time we have any plumbing issues. read more

Eddie is the man. Our kitchen sink was completely clogged and our garbage disposal stopped working. He responded quickly to my quote request through Yelp, and was proactive about getting me scheduled for an appointment as soon as possible. It took him about an hour to fix the problem completely, and the cost was low compared to other quotes I received from other plumbing companies. Highly recommended. read more

Knowledgeable, friendly, and extremely efficient. Fixed what needed to be fixed and gave suggestions on maintenance.

Our toilet was leaking and wasting water. Eddie was able to come by and fix it for a very fair price. I was thinking it would be a major repair but he explained such a large repair is not needed because the water tank was in good shape. I would highly recommend Drain & Heating solutions. read more

Eddie was great! Got the job done promptly and was clean and communicative throughout.

Eddie has done 5 plumbing/drain jobs for me now. I keep going back to him because he's such a master of his craft, he's very responsive, clear, and delightful, and his prices are highly affordable. Recently, I did something stupid, and I needed Eddie to return to my house to clear my kitchen drain once again. FYI, I had had Eddie come only 5 months earlier to clear the same drain, but I really goofed up this time by putting egg shells down it. I hadn't realized that egg shells are strictly forbidden because they act like fine sand and refuse to budge and move down the drain, no matter what Drano-like product you try to flush it away. So, Eddie came, educated me, quickly cleared the drain, and charged me absolutely nothing. He explained that his work was guaranteed for 6 months, even if I, the Customer, am completely at fault. Now, I ask you, what Plumber or Drain Company is going to do that! read more

I had a kitchen sink clog problem. I can troubleshoot and locate the problematic location; however, I cannot resolve it because I did not have powerful enough tools. I went on Yelp to search for plumbers. Found Drain and Heating Solutions with great customer reviews. I requested a quote from the Drain and Heating Solution via Yelp. Within minutes, they sent me a written quote and also called me. The next day, they came and resolved the problem in 40 minutes. The charge was exactly what they quoted me the day before. Their charge was extremely reasonable and much less than the other places quoted me. read more

Unending superlatives! And, apparently, an extremely rare find in the trades around these parts. Honest, responsive, quick, professional, courteous... and what is most important in a tradesman, Expertise. I read the Yelp reviews prior to contacting Eddie, the five star reviews are accurate. He responded to my quote request within Yelps estimate; as I was able to give a list of repairs from another Plumbers quote. Eddie itemized his charges for each task and the associated materials. Provided this client with common sense, plain english, explanations and choices when and where appropriate, and was able to accurately estimate how much time each task would require. I will be calling Drain & Heating Solutions for Any plumbing issue I have in the future. I fully intend to contract them for plumbing work when I re-model my kitchens and baths, as Eddie is the consummate Professional. read more

I called for an appointment because my sink was backing up and water was coming out of an open pipe. Eddie showed up right on time, gave us his estimate (which was less than half of what Home Advisor was going to charge) and got to work. He was very nice and professional and gave us some advice to prevent the issue from recurring. He cleaned up after himself and left no trace. This will definitely be my go to plumbing company moving forward! read more

I'm old enough to remember when there were lots of tradespeople like Eddie. I called him to replace a 40 gal. water heater that died and he was extremely pleasant over the phone, very thorough in the questions he asked, and accommodating with the appointment. He arrived with mask on at the appointed time. He and Joshua, his assistant, completed the work in a reasonable amount of time, cleaned up to the point that it was hard to imagine anyone had been working there, and he pointed out something that I was not aware of but it was good to now. Eddie, doesn't just complete a job, he takes great pride in his work and when he leaves you know that you had the pleasure of working with a true professional and a really nice person whom you can rely on. I look forward to contacting him in the future and have already shared his contact information with a group of friends. Eddie is the way these types of relationships should be. Steve A. read more

Fast service. Super nice man. Great plumber. Definitely use in a pinch. Would call for anything. read more

Great work at a competitive price! Fixed my leaky drain in under an hour.

I had tried for three days to dislodge a little bottle of hair product that was accidently flushed down the toilet by our toddler granddaughter. Finally giving up, I called Ed. He called me back immediately (while I was leaving him a voicemail, in fact) and came the same afternoon. He assessed the problem, told me exactly what he would do and what it would cost, including what he would recommend if he couldn't fix it. He was friendly, fast, and fair-priced, and even tightened down the toilet seat when he was done. He fixed the problem, charged me exactly what he said, and I can't recommend him enough. read more

Drain & Heating Solutions - This little bottle was the culprit, and thanks to Ed, didn't cost me a new toilet! - Plumbing Near Me - Burlington, Massachusetts

I can't say enough positive things about my experience. We had two clogged bathtub/shower drains - one very bad that another plumbing company was not able to resolve - and within a short amount of time, Eddie was able to fix them both. Aside from fixing the problem (and responding immediately to my call, and being able to fit in the job the same day), Eddie was so helpful in explaining the problem. He is personable, professional and a master at his craft - plus is a super nice guy! Definitely planning to call on him for our future plumbing and heating needs! read more

Eddie is amazing. He is honest, responsive to phone and texts, and did our kitchen drain clearance at a fraction of the price others quoted. I am so glad we went with them because they got the job done 100%. Thank you! read more

Eddie is a real professional and reliable person . He returned my call and he showed up same day . We had a clogged kitchen sink and he resolved the problem with extra effort. I had very good experience with him and highly recommend him. Thank you Eddie. read more

Replaced Water Heater that had ruptured. Eddie does not cut corners (replaced a valve that apparently was bad), did a nice job at a fair price. Prompt, called the night before to confirm appointment, courteous. I will use again . read more

I recommend Eddie the plumber very highly. He came to our house to clean two drains. He realized that one drain was not done right (the kitchen compactor drain piipe was too high for the disposal) so he was abe to squeeze us in several days later on a national holiday to basically redo the whole kitchen sink plumbing for a reasonable price. The basement plumbing had issues - he brought the plumbing up to code and gave us options on how best to deal with the leaking sink. He didn't try to sell us the most expensive option - he gave us options, the pros/cons of each option and let us choose. He is trustworthy, we were thinking of replacing a bathroom sink in an outdated bathroom and he gave the advice that if we just replaced a sink in an outdated bathroom that it would not help the bathroom that much which saved us from having to replace the kitchen sink. read more

Eddie is more than just great. we tried to replace a broken kitchen faucet but unsuccessful. He got the job done quickly and gave me a lot of helpful tips. He is very personable and you will feel very comfortable with him. Price was reasonable as most plumbers charge a min fee to show up plus additional charge for the job itself. I explained my situation over the phone and he gave me a quote which happened to be the final costs. no additional charges. He made the whole process very easy and very comfortable for me ( which is very important, A+ customer service) I have used other plumbing services before and I never went back to any of them. Eddie is someone I'd recommend to my friends and family. Thanks Eddie! read more

My disposal was clogged and I thought it would be a simple fix. I got a few quotes and Eddie from Drain & Heating Solutions got back to me right away. He was able to come check it out the next day (another plumber was a no-show). Unfortunately, the whole disposal had to be replaced despite his determination and valiant efforts. But Eddie was able to return in a few days to install the new one. Back in business! read more

Not only was Eddie responsive, reliable and very reasonable in cost, he was a pleasure to work with and persistent in getting the job done. Although our plumbing is very difficult to work with, Eddie was determined to get the job done and succeeded to overcome our home's obstacles. He quoted us before beginning the job and although he did not complain, we knew it took much longer than it should have - and he never changed his price. I highly recommend Eddie - great guy and excellent at what he does. read more

Amazing! It's hard to find an honest plumber or person today. He came in between jobs to fix my garbage disposal. He is a true plumber...he knew what he was doing and came and got the job done. He is quick and efficient. I would recommend him to anyone. He is a Godsend. read more

Fast response. Great rate. Quality work! Nice guys. Then cleaned up well before leaving. VERY PLEASED!

Eddie is a really nice guy. Competent, fair, ethical. As a first time homeowner, it's been eye opening to discover how difficult it is to find those qualities. Our project took a little longer due to a tricky faucet, but Eddie was dedicated and saw it through to completion. We really appreciated his commitment. I've recommended him to friends, and they also loved Eddie. He's easy to talk to, easy to work with, and I'm so relieved to have found him. read more

This is a wonderful service! Eddy is incredibly knowledgeable, very considerate and simply nice. I called him for a clogged sink. I was able to get an appointment within the first 3 hours. He was running late for for our appointment, and he notified me of this in advance (Honestly in my past experience I didn't see this trait in contractors, and I think this behavior matters a lot!) He spent 1.5 hours at my house. He tried clearing the clog, he went pretty extensively at his investigation, explaining how he was thinking about it. In the end, the conclusion was that I needed to cut a pipe, which is of course extra cost. I agreed to it. Before cutting the pipe, he continued looking, and then remembered about another tool that he unfortunately didn't have; however, using this tool is a better choice in my situation. He referred me to a different plumber, and didn't charge me anything. On top of that I know a lot more about plumbing now. Also, Eddy took time to really clean up after the messes the investigation caused. Overall, even though my sink problem is not fixed, I really appreciate the service I was provided. Eddy, thank you so much for your time today, for your knowledge, for the reference and for fun conversations! read more

Absolutely loved how friendly and respectful Eddie was. He was certainly very experienced and knew what he was doing. He fixed the long existing issue with my drain in less than an hour and left the place clean as before. I am certainly going to hire his services with the other upgrade projects for my bathrooms. Would highly recommend him. read more

Eddie did a great job fixing a huge bathtub leak. The problem appears in the morning and he came in the afternoon to fix it very quickly. He charges reasonable rates and is very upfront about what he is going to do to fix the problem. Highly recommend! read more

Eddie is fabulous and a true professional who takes pride and joy in his work along with customer satisfaction. Needed a dishwasher replacement/install and Eddie responded in a timely fashion and was on-time for the appointment. Did the work flawlessly at a reasonable cost while also pointing out a couple of helpful items that was needed as well. He has a wonderful personality and it was a pleasure having him do the work. Highly recommended! read more

Eddie did a good job to clean our drain. He even went to a hardware store to buy some parts without extra charges. I recommend him highly.

Eddie was all around outstanding. Showed up on time, and did the work I wanted him to do, which was unclog a balky bathtub drain. Didn't mind me watching him work...I'd never seen the air tool he used before, a professional version of what you can purchase at Home Depot or Lowes. Note: I just observe. I don't try to tell him what to do, I consider it a learning experience. Some plumbers I've used don't even like to be observed. Eddie was very personable, and really has an in-depth understanding of what needs to be done. He'll certainly be the first person I'll call the next time I have a drain issue. read more

I've had an intermittent leaky toilet for a couple years now. It would randomly have a small pool of water around the base for a few weeks, & we'd mop it up ... sometimes it would go away on it's own. But it always came back - maybe a month later, maybe a week or two later....Last Sept it stayed longer than most, so I yelped plumbers in my area (Andover) I got several quick emails. Several hinted at a very 'expensive' fix but they'd need to see it first, others threw out estimates in the $250 to $500 range - but could be more. Eddie estimated roughly $150 and said he could do it that day. I went with Eddie. He came out, spent a couple hours on it - he suspected a couple minor issues - and replaced a couple parts adjusted a couple things and the problem has NEVER returned. Explained everything in layman's terms too. Cleaned up and left the bathroom spotless - it's been several months and it's never pooled again. FIXED! HIGHLY recommend. He is a true professional who understands that everybody wins when he does a good job at a fair price. I've used 2 other plumbers in the past who were HORRENDOUS. One (Milltown) charged about $800 to stop a shower drip (that came back within a year) and tighten the hot water knob - the other (Shawn) abruptly cancelled the appointment - before ever coming out to give me an estimate - when I told him I would not let him rip out the existing water heater - STILL under warranty - so he could replace it with a MUCH more expensive unit. He claimed he 'diagnosed' the problem when I gave him the make and model number....he said mine was a "piece of sh*t" and if he couldn't replace it (it would cost thousands) he wasn't coming out...never even looked at it! (I called Rannai a week later who had me flip a switch on a switch bank inside the unit, drop the water temp down 5-degrees and the intermittent problem went away). "Shawn" had something like 31 5-star reviews - many out of state (??? - must have friends and relatives there). I have no doubt most, if not all, are bogus... Don't get ripped off - called Eddie. Good job at a fair price. He's not looking to screw people - which is more than I can say for some others. read more

Eddie was here the next day, was on time and resolved the issue right away. he also was able to answer other plumbing related questions I had. He was knowledgeable and a pleasure to deal with. read more

I can't say enough about Eddie and drains and heating solutions. Eddie came when he said he would, took care of the clogged Main drain in my home and was on his way. All the while he did it with good humor and professionalism. I would never hesitate to recommend him and his company for drain service or any other plumbing issue. read more

This review is a little late in being written but wanted to make sure I gave Eddie my highest recommendation for his quick communication and service. I had family visiting the next day and found that the guest bathroom toilet was not flushing well so was looking for someone to come out quick to the Cambridge area. Eddie came out early the next morning and cleared whatever was clogging up the toilet. He was quick and clean and efficient. He's also a nice guy. Highly recommend. read more

I heired them for disconnecting a old gas dryer and re connecting a new gas dryer. I was quoted a price of $185 which was about $90 cheaper then other places. Most places I called quoted me $250-$300. I was able to get an appoinment within 1 week of calling them. He did come late due to a mistake with my address, however he did give me a discount and apologized multiple times. He emphisized that quality service and making their customers happy is their goal. I felt that this was very accurate, they work hard to make things right. I was very happy with the service I recived and would recommend them to anyone looking for a plumber. read more