Horrible customer service. Charged $299 to unscrew and redo one propane fitting and another $250…read moreto replace venting with semi rigid that took hardly any time Appliance arrived damaged and it was left to me to contact sales which took a bit and still haven't heard back from my sales rep officially Only option was to keep damaged unit for $75 off or they could reorder one add propane conversion kit and reschedule which would be in another 2 weeks Will never use them again Andrew D is worst

Ordered a grill and waited 6 months to be told it is not longer being made. The solution-come and…read morepick out another one and just pay more. We are done with Baron's.

Every time I come here, I encounter another helpful, friendly person and today it was Alex. The…read moreappliance specialist had all the answers. They had a great sale with free delivery and additional promotions and New Hampshire offers an energy efficiency rebate, so it was remarkably affordable to upgrade the ancient washer, dryer combo here at the family house.

Always find what we need. always find friendly helpful people! Travel a ways to get there but well…read moreworth the time.

great job! had our SKS gas stove delivered today, kept us informed as to when our stove would be…read moreinstalled. The fellows were professional knew exactly what they were doing made sure the stove was level and aligned with the counter, made sure everything worked and answered our questions. It pays to do business with a full service company. Start to finish top notch!

Happy with our refrigerator and other purchases. Knowledgeable sales personnel and professional…read moreattitudes.

Brad is super helpful and thoroughly knowledgeable of the hardware business. He always does his…read morebest to find exactly what you need, and his prices are competitive. Now he has Moose as a Golden companion, this is the store to visit in Bethel!

Brad is the best! Always gives an honest opinion on the most affordable option. I have used him for…read morea couple of years since I opened my own business down the street--and bonus if the puppy is with him that day

I ordered a Keurig coffee machine from the official website. The package was shipped via UPS, but…read moreduring delivery they reported it as damaged and sent it back to the sender. However, I have not received any information about a refund or a replacement. Customer support has not reached out and offered no solution. At this point, I risk simply losing my money because there has been no response from the company. I am very disappointed with the level of service.

If you like freeze dried instant coffee the Keurig system is for you. Received a machine as a gift…read moreand wonder of wonders, I can now make coffee with the same care and robust taste as the waiting room of my local mechanic or the nearest police holding cell. Honestly, drowned in ice, Splenda and milk it's not that bad but if you're a coffee purist who likes it black, it has all the complexity of a melted inner tube. Also, the newest systems appear to have an optical reader which renders the machine inoperable if you try to use non-Keurig pods. Nice that they have taken a page from the Gillette marketing playbook... handles are virtually free, blades are virtually larcenous... The good news is that I now possess the must-have appliance for my next garage sale. One lonely star.

Incredibly bad experience with this company. Receive a defective part and plan on paying for a…read morereplacement and have a very rude person not give a %^&* about it. Do yourself a favor and buy else where

I ordered Myson radiators from Houseneeds…read more Tom, their salesman told me to hurry so that I could get the delivery quickly. They were delivered damaged a month later with some missing valves I immediately called the customer support number on their invoice - no answer. I emailed the three email addresses (support@houseneeds.com, info@housneeds.com,sales@houseneeds.com) with no reply. After a number of days trying I finally got through to Diane in support. (The support number is wrong). She found my email but was not able to help me. I called Tom the sales person - he said that it was not their problem by Mysons so he would call them. I also mentioned that their website picture showed angle valves but the product number was for straight vales. He agreed to send me new valves. A week later nothing arrived. I called back - they had forgotten to ship the valves. Not clear what will happen on the damaged radiator. This is clearly a small rural business that is trying the Internet "thing" - I want them to succeed - but clearly they are a telephone and paper based business without the knowledge to run an Internet business. If you want to do business with them then use the telephone and a fax machine.

it was pleasure working with you guys , on time and good work , i will definetly will work with…read morethem again , thanks again.

From the owner: We are locally owned & operated and dedicated to delivering high-quality workmanship and…read moreexceptional customer service. We are skilled in a wide range of repair and maintenance tasks, including basic plumbing, electrical, carpentry, product installation, pressure washing, painting, organization & storage, and much more. We also repair small appliances, gas-powered equipment, and computers.

If I could rate my Best Buy experience a -5 I would. One star is very generous. I purchased a new…read moreBosch induction range. It was delivered yesterday. The technicians who installed the unit left the property without installing the legs on the oven. My brand new $4300 oven now sits 5 inches below my counter and is unusable. They told my property manager I could use the oven, however, I called Bosch directly and they said it would damage the oven if it were used not properly ventilated. I spent over 3 1/2 hours trying to reach someone at the Lebanon Best Buy yesterday. Had I been able to easily reach someone after the delivery was made, they could have rerouted the technician back to my home and addressed the problem. I now have an oven without legs that I cannot use, and I am unable to reach anyone at Best Buy. I have reached out to a local appliance store who will deliver a new one to me in two days WITH legs and the oven from Best Buy will be returned. I should have gone directly to the other appliance store. Sometimes customer service is worth the extra few hundred dollars. Never again will I buy from Best Buy. Update: Still unable to reach anyone the following day. Truly unbelievable. Update 7/15/25 Still unable to reach anyone. The three photos posted of the new oven sitting on the floor are not showing up in my review belong to this review.

The cashiers made me feel uncomfortable like i didn't belong there or something was wrong with me…read morefor asking to pick up my online order there. Never in my life had i been made to feel so insulted and rejected just for buying something at a business than by that cashier. Never again.

Many years ago I purchased a washer/dryer from Brook Valley....a few days ago I needed to replace…read moremy dryer but decided to get a new matching washer to go with it.. Scott at Brook Valley was excellent!! He answered all my questions, pointed out a great sale going on. I took advantage of the sale and knew my order for delivery would be in a few days...would not go anywhere else. The company is located in Manchester, VT and most people might be hesitant to shop is such a beautiful town (prices might be high.) absolutely untrue!!!! This company is great and prices are reasonable/customer service is A plus!!!! Delivery and set up was a breeze and no hanging around the house, waiting for truck to arrive. Please do yourself a favor and shop with Brook Valley appliance - you won't be disappointed!

Quick turnaround when our refrigerator broke. Came when they said and fixed the issue pronto. Very…read moremuch appreciated!

I called RMH about a dishwasher that would not drain. Called RMH, left a message and got a call…read moreback an hour later from the office. Very friendly, responsive and accommodating. Greg showed up exactly when he said he would, got right to it and fixed my problem in about an hour. Price was VERY fair, and he made sure everything was tidied up when complete. Absolutely would recommend and use again. Thank you !

I needed my refrigerator repaired. It is now working great. Great, knowledgeable, and honest…read morebusiness people. They look out for the best interest of their customers.