The staff are all really hospitable and my Sophie the cat doesn't mind going now and again. Your…read morebabies will get pampered for an extra fee. Over all I like Calypso Kennels. They even open on Sundays. You just need to get your babies by 8 pm They open only a few hours on D

STAY AWAY! gave this place a shot due to our normal boarders…read morebeing fully booked. Dogs got sick and NO CALL. HAD BLOOD IN STOOL AND NO FREAKING CALL????? If you love your fur babies please stay away from this place. And if you read this calypso kennels SHAME ON YOU

Emma B. that worked there is amazing! The place could use some donations of crates so the dogs…read morearen't boxed in by other crates. And the new owner has really changed the place, but not in a good way. They are losing all of their good staff due to poor management styles and unprofessionalism. Rooms are obviously overpacked and i wouldn't say it's the best conditions for dogs to be in. Don't support this place with the new owners ‍

In response to our post, the manager, Shaun Wilson contacted us. He was gracious and listened to…read morewhat we had to say. He agreed to reimburse our vet expenses and the cost of day care for the day our dog was attacked. We greatly appreciate how Shaun has handled the matter. We still recommend documenting the condition of your dog entering and leaving Dogtopia of Fredericksburg, but should there be an issue, contact Shaun and the matter will be resolved.

Wow! I'm so impressed with Lisa's! The staff are friendly, and helpful, and super nice. The…read moreaccommodations are really excellent - no urine smell anywhere (unlike so many kennels I've used in the past); even the bedding came back folded and unsmelly. Each unit has its own outside run through a dog door - so the dogs don't have to wait to be taken out if they need to go. The buildings are heated/air conditioned - so great! They get to go out and play in well-kept grassy areas SIX times per day. Bottom line, they treated my dogs like they would their own - with respect, and care, and attention. And for all that, the price was very reasonable. I will definitely be using this kennel again.

The good, the bad, and the ugly. The good, the one girl who works there (not the owner) is super…read moresweet. The owner lacks people skills, but I'm not holding that against her-we all have our own issues. The price is comparable to others in the area, the grounds outside are clean with easy access to I-95. The bad and ugly are too numerous to overcome for the good. The minute the door opened the place WREAKED! The floors looked clean, but I'm guessing not anywhere near sanitary! Crates (big and small) are simply all over-dogs barking, howling, screaming and crying. Because I had no other reservations, we left the dogs (mistake). During the trip, they gave the dogs wet food without asking me -which, of course, led to diarrhea, but no one called to let me know that -I found out when I called in. The dogs had poo in their fur -the younger had it on his neck and head ...??? The sleeping crate had crystallized urine in it (I had washed it out inside before bringing it into the house) and the sleeping towel I left was nowhere to be found (how long had my pup been sleeping on a bare, urine soaked crate?). I had to hose down the crate before bringing it in the house. There are no barriers or sight blockers between large kennels, so dogs can bite at each other through the wire. They also tried to send home a bone with us that had obviously been chewed in, but did not belong to us, leaning me to wonder what else is being shared between the various boarders. This was quite a new experience for me-usually I am asked before my dogs are given anything I didn't pre-approve or bring due to allergy problems and gastrointestinal issues. I've never heard digs wailing or crying like that before in a kennel--but perhaps it was just the temperament of the particular fogs-still heartbreaking, and not good for my babies to be around. I do not think there is any malice or bad will going on-I think they were truly concerned about the dogs eating habits (I was clear that was normal for them), but it's clearly not where I want my pups to stay in the future. Clearer communication and a better smelling/clean place, plus concern for clean sleeping crate would have made this a much better review.

They saved my cat that another vet said should be put down. He was intact, feral and fiv+…read more He became the sweetest lap cat and gave me 8 amazing years.

We had taken our dogs here for a number of years, but things changed a few years ago…read more The first instance is when Dr DJ claimed that my dog (which I brush daily) was so matted that she needed to be groomed that day. I didn't see any matts, but was alarmed by her attitude. And made it seem like "life and death" and told me that she had a friend who had a mobile business and could be at my house that day. The woman charged me $150 to groom a 14 lb dog who was already clean and had no matts and didn't need to be shaved. The next month my dog was having ongoing indigestion issues. When I arrived a young girl, who looked to be a teenager, began asking me questions that I had already discussed over the phone before my arrival. I told her politely that the vet already had this info. The staff member left and returned with Then Dr DJ, who charged into the room and accused me of being rude and disrespectful to her to staff. She was so aggressive that I was in complete shock. I told Dr DJ that I did not appreciate how she was speaking to me and that it was completely unprofessional on her part, and that I had not been rude to her staff. That is when Dr DJ informed me that she would review the video footage. I was floored by this statement! It is illegal in the Commonwealth of Virginia to record someone on video with sound without their consent. This was very creepy and completely outrageous to me. I apologized to the young staff member, saying that my intention had never been to be rude to her. It was all quite bizarre. In retrospect I should have filed a complaint, but I let it go and immediately changed vets. DO NOT take your pet to this facility. I switched to Aquila Garrisonville and have never been happier. They are professionals and very caring about my dogs.

We have two small dogs and they do such a great job of taking care of them!. All Fur Grooming…read morereally offers a lot or wonderful services. If your pet deserves the best (and they do), bring them here and they will take of them like they are thier own pets.

Every time I have taken my pup for a haircut with Jada, he looks 100% better coming back. I…read morerecommend this

The staff is amazing! They know our babies and they know how to take care of them. It's obvious…read morefrom the way they interact with them when we're there and the way our babies act with us when we picked them up that they have had nothing but the best care and the best interactions with staff and the other fur babies. We used to be concerned, going out of town and leaving our children, no more. We truck the staff at The Ruff House. They're amazing!

I had an amazing experience at The Ruff House in Fredericksburg, Va. while I was away at a…read moreconference in Las Vegas, my beloved dog Zena who has bladder cancer, began spotting blood in her urine. The compassionate and attentive team at Ruff House didn't hesitate to take action. They collected a urine specimen and delivered it to her veterinarian for testing, going above and beyond to ensure she received the care she needed. Knowing Zena was in such capable and loving hands gave me so much peace mind while I was away. The staff truly treated her like family and for that, I am beyond grateful. Thank you to the entire Ruff House family for your love, compassion and exceptional care for my sweet girl Zena. Your kindness means the world to us!

We have used handsome hound for years. They are easy to schedule with and only have a few dogs…read moreonsite at a time. Very low stress for any anxious/shy dogs like my Labradoodle mix. Affordable prices and they always do a great job. Highly recommend.

My Daughter in Law and I are very happy and pleased with Her service, very efficient, Customer…read moreService Oriented, and Her and Her Assistants really care for the pets. She really memorice Owners and pets names as well as she remembers Family Members.. she is Awesome Amy God Continue Blessing Us With Her and Her Shop.

Tidewater Trail has been taken care of my many animals for many years. They are competent and kind…read more The vets are top-notch, and the office staff and tech support are as well. Highly recommend they've always been there for us.

Good service until end when me and Dog was refused appt twice when she keep getting worst. finally…read moreI rushed her to Hope hospital. But didn't make it. I told themweverything that happen looked at in unbelief.