Recently used this business and I can't say enough great things about them…read more Not only did they not take care of my pets but watered my plants, made sure there were no pet accidents- offered to check mail .... And so much more. Received a daily log of activity with pictures of my pets; via their app. Highly recommend as their service and the price cannot be beat. My pets were able to stay at home and not be stressed by going to a boarding place and being in a cage/ kennel. Lisa has pet services done right and Lauren was great- she even got my shy pet to come to her! Absolutely wonderful services highly recommend.

From the owner: Critter Sitter of VA is a professional pet-sitting company. Our clients know that they are trusting…read moretheir loved ones and their homes to a well-established, experienced, qualified, insured, and bonded business. We understand that owning and taking care of a pet is a large investment, so we make our services affordable and competitive. We offer an assortment of services at many different price points to accommodate all pet care budgets. Our top-notch team is comprised of dedicated pet care professionals who view their time with us as part of their career path. We conduct a screening process and background checks on all sitters and provide training and education benefits for all staff. Your pet will never be unattended to, as we work with sitter teams and always have a backup available.

We loved having Kat come over for every vacation we took for 3 or 4 years! She took great care of…read moreour 2 cats and one fish. She took pictures of each animal every time she came over. She even agreed to continue to sit for us when we moved to Spotsylvania. Then out of the blue she ghosted us for no discernible reason... no explanation. My husband texted her and she never replied, and we haven't heard for her for about 6 months.

Kat is by far the best pet sitter I have come in contact with. My German Shepherd loves her and…read moregets so excited to see her. Kat is friendly, good with animals, trusted, and dependable.

Amazing staff, friendly and caring. My fur babies always get excited as soon as we pull up.read more

Hazel is always well taken care of when she has stayed. The staff is always friendly.read more

After posting my reviews, I received a phone call from one of the trainers apologizing for not…read moreresponding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to the respective trainer. Please let us know if a trainer has not gotten in contact with you in the next 48/72 hours." This way the customer knows their email has been seen and read. Otherwise, the customer feels their request wasn't taken seriously. Additionally, a reminder message or task could be created within the Microsoft 360 platform and be sent to the trainers. Just some ideas to help the customers and trainer so a customer isn't lost due to mistakes. Thank you again for the apology. It is appreciated. I have bumped my review up from two stars to fours stars. **Original Review** ***I have not used their services***This is only a review based on communication, or lack thereof*** On 08MAY2024, I called Colonial K9 to inquire about dog training; specifically scent work. I have been looking for a solid trainer since moving here. It has not been easy finding a reputable trainer. During the phone call, I was told to send an email because emails go straight to the owner. The owner will review the email and either respond personally, or the owner will send the email to the respective trainer. I thanked the person who I spoke with and promptly sent an email detailing my dog training needs. By 15MAY2024, I still hadn't received a response from Colonial K9. As a result, I sent another email and stated; "I am following up from my attached email as I have not received a response. If you are unable to help us, it's understandable. I would appreciate it if you could give us a referral on a trainer who can help." As of today, 24MAY2024, I have yet to receive a response. I am not sure where the disconnect is. All I want to do is find a solid trainer to continue with scent work training. I guess Colonial K9 isn't interested in assisting. Copy that!

Our sweet Holly is looked after very Well! She's always…read morehappy to be picked up, but she enjoys her vacation there when we travel. Friendly staff, always seem to be available at last minute, facilitate clean and well kept, and grooming services available for an extra fee. AND a Veterans and First Responders discount offered! WIN WIN WIN!

Wow! I'm so impressed with Lisa's! The staff are friendly, and helpful, and super nice. The…read moreaccommodations are really excellent - no urine smell anywhere (unlike so many kennels I've used in the past); even the bedding came back folded and unsmelly. Each unit has its own outside run through a dog door - so the dogs don't have to wait to be taken out if they need to go. The buildings are heated/air conditioned - so great! They get to go out and play in well-kept grassy areas SIX times per day. Bottom line, they treated my dogs like they would their own - with respect, and care, and attention. And for all that, the price was very reasonable. I will definitely be using this kennel again.

The good, the bad, and the ugly. The good, the one girl who works there (not the owner) is super…read moresweet. The owner lacks people skills, but I'm not holding that against her-we all have our own issues. The price is comparable to others in the area, the grounds outside are clean with easy access to I-95. The bad and ugly are too numerous to overcome for the good. The minute the door opened the place WREAKED! The floors looked clean, but I'm guessing not anywhere near sanitary! Crates (big and small) are simply all over-dogs barking, howling, screaming and crying. Because I had no other reservations, we left the dogs (mistake). During the trip, they gave the dogs wet food without asking me -which, of course, led to diarrhea, but no one called to let me know that -I found out when I called in. The dogs had poo in their fur -the younger had it on his neck and head ...??? The sleeping crate had crystallized urine in it (I had washed it out inside before bringing it into the house) and the sleeping towel I left was nowhere to be found (how long had my pup been sleeping on a bare, urine soaked crate?). I had to hose down the crate before bringing it in the house. There are no barriers or sight blockers between large kennels, so dogs can bite at each other through the wire. They also tried to send home a bone with us that had obviously been chewed in, but did not belong to us, leaning me to wonder what else is being shared between the various boarders. This was quite a new experience for me-usually I am asked before my dogs are given anything I didn't pre-approve or bring due to allergy problems and gastrointestinal issues. I've never heard digs wailing or crying like that before in a kennel--but perhaps it was just the temperament of the particular fogs-still heartbreaking, and not good for my babies to be around. I do not think there is any malice or bad will going on-I think they were truly concerned about the dogs eating habits (I was clear that was normal for them), but it's clearly not where I want my pups to stay in the future. Clearer communication and a better smelling/clean place, plus concern for clean sleeping crate would have made this a much better review.

The staff are all really hospitable and my Sophie the cat doesn't mind going now and again. Your…read morebabies will get pampered for an extra fee. Over all I like Calypso Kennels. They even open on Sundays. You just need to get your babies by 8 pm They open only a few hours on D

STAY AWAY! gave this place a shot due to our normal boarders…read morebeing fully booked. Dogs got sick and NO CALL. HAD BLOOD IN STOOL AND NO FREAKING CALL????? If you love your fur babies please stay away from this place. And if you read this calypso kennels SHAME ON YOU

KG Critter Sitters. I've been so happy with Katrina! My dogs and cats love her. She is super…read moredependable and very conscientious. She checks on every member of my brood every time she comes. To top it off, her rates are so reasonable -- especially if you have multiple pets. Since I started using KG Critter Sitters, I've been able to travel a lot more without feeling guilty. Happy pets. Happy Mom.

She was really great we are newer to the area and until recently used my brother for a dog sitter…read more Unfortunately we can't anymore as he has graduated and is joining the military. Which we are very proud of him . Anyways we needed to go out of town and it was kinda last minute we called setup a meet and greet. All our dogs liked her even my neurotic loudmouth Beagle, especially our kitty. She was great sent us updates to ease our minds at each visit.

Emma B. that works there is amazing! The place could probably use some donations of crates, but…read morebesides that it's nice.

In response to our post, the manager, Shaun Wilson contacted us. He was gracious and listened to…read morewhat we had to say. He agreed to reimburse our vet expenses and the cost of day care for the day our dog was attacked. We greatly appreciate how Shaun has handled the matter. We still recommend documenting the condition of your dog entering and leaving Dogtopia of Fredericksburg, but should there be an issue, contact Shaun and the matter will be resolved.

We reserved Silverbrook Kennels for our boarding choice while going on vacation for a few days. The…read moreentire process was easy and the staff are all very friendly. I originally called and wanted to walk the facility to see what the kennel looked like to ensure I was comfortable with boarding my pups there. The facility appeared to be clean and up kept. We were not allowed to see the inside of the facilities but the staff were accommodating in sending us pictures so we could see. During my pups stay, we did not receive any phone calls or updates so we assumed they were happy and healthy. I would say that would be the only thing if we would receive updates via text or email that would have made me feel more assured but overall we were really happy with the process. Our dogs returned to us happy and didn't seem stressed whatsoever. We would definitely bring them back again. Thank you!!!

My two Dogs Maverick and Iceman love it here. They get so excited as soon as we turn on Red Fox Ln…read more It's hilarious!