Our sweet Holly is looked after very Well! She's always…read morehappy to be picked up, but she enjoys her vacation there when we travel. Friendly staff, always seem to be available at last minute, facilitate clean and well kept, and grooming services available for an extra fee. AND a Veterans and First Responders discount offered! WIN WIN WIN!

After posting my reviews, I received a phone call from one of the trainers apologizing for not…read moreresponding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to the respective trainer. Please let us know if a trainer has not gotten in contact with you in the next 48/72 hours." This way the customer knows their email has been seen and read. Otherwise, the customer feels their request wasn't taken seriously. Additionally, a reminder message or task could be created within the Microsoft 360 platform and be sent to the trainers. Just some ideas to help the customers and trainer so a customer isn't lost due to mistakes. Thank you again for the apology. It is appreciated. I have bumped my review up from two stars to fours stars. **Original Review** ***I have not used their services***This is only a review based on communication, or lack thereof*** On 08MAY2024, I called Colonial K9 to inquire about dog training; specifically scent work. I have been looking for a solid trainer since moving here. It has not been easy finding a reputable trainer. During the phone call, I was told to send an email because emails go straight to the owner. The owner will review the email and either respond personally, or the owner will send the email to the respective trainer. I thanked the person who I spoke with and promptly sent an email detailing my dog training needs. By 15MAY2024, I still hadn't received a response from Colonial K9. As a result, I sent another email and stated; "I am following up from my attached email as I have not received a response. If you are unable to help us, it's understandable. I would appreciate it if you could give us a referral on a trainer who can help." As of today, 24MAY2024, I have yet to receive a response. I am not sure where the disconnect is. All I want to do is find a solid trainer to continue with scent work training. I guess Colonial K9 isn't interested in assisting. Copy that!

Offleash k9 did a phenomenal job with my English mastiff and golden retriever. Before training,…read morethey were at best an embarrassment in public. Now people come up and say how well-behaved they are.

We reserved Silverbrook Kennels for our boarding choice while going on vacation for a few days. The…read moreentire process was easy and the staff are all very friendly. I originally called and wanted to walk the facility to see what the kennel looked like to ensure I was comfortable with boarding my pups there. The facility appeared to be clean and up kept. We were not allowed to see the inside of the facilities but the staff were accommodating in sending us pictures so we could see. During my pups stay, we did not receive any phone calls or updates so we assumed they were happy and healthy. I would say that would be the only thing if we would receive updates via text or email that would have made me feel more assured but overall we were really happy with the process. Our dogs returned to us happy and didn't seem stressed whatsoever. We would definitely bring them back again. Thank you!!!

My two Dogs Maverick and Iceman love it here. They get so excited as soon as we turn on Red Fox Ln…read more It's hilarious!

Our family highly recommends Controlled K9! We adopted our boy Mortimer last year after he had been…read moreliving as a stray, and we were really struggling when he came home with basic manners, reactivity, and having him settle in with our other dog. We ended up sending both of our boys for a six-week board and train with Kelia. It seemed to only make sense to send both dogs so they would have the same baseline training. Kelia was amazing! She kept us informed just about every day with videos and texts so we could see that the boys were happy and making progress. When Kelia brought the boys home, she spent a few hours with us, showing all the commands and techniques that she taught them, so we had a seamless transition. The "place" command alone has been lifechanging. (Although as you can see in the picture, they sometimes refuse to use separate mats, LOL.) We use the command before we feed them, initially when guests come by, and when we just need them to settle down a bit. It has reduced the stress and chaos in our house tenfold, and we actually can see the boys relax when they know they have a place to go and chill out. Kelia also gave us the tools to make leash walking and general obedience so much more successful. There are a lot of options out there for training. What set Controlled K9 apart for us was (1) our boys lived with Kelia, her family, and her dogs during training - they were not staying in a kennel and were in a real-life, loving environment, and (2) the promise of lifetime, free follow-up support. The boys have been home now for about 3 months. The training has stuck, and we feel like we really have the tools we need to make life pleasant for all of us, including the boys. Kelia has also proactively checked in to make sure things are going well, provided tips on the best way to reinforce training, and has responded quickly when we have follow-up questions, including offering a visit. Over three months later, we are still completely satisfied with the training and support provided by Controlled K9 and Kelia, and we would use them again in a heartbeat.

We worked with Julie to have our 10mo old Australian Shepherd trained. The entire process was very…read moresmooth, from the consultation to training, to the transition home. We spent a lot of time reviewing our goals together and our trainer followed through with the plan that we set together. She stayed in constant contact with transparent updates about the puppy's progress and answered any questions we had. Given the puppy's breed and determination, she required quite a bit of foundational training. Since returning home, she's a pro on the leash (complete transformation). Walks are far more enjoyable - no more barking, pulling, lunging towards moving vehicles, and now has a peaceful relationship with the mail box and trash can. Another high priority was addressing the puppy's reactiveness to our child - puppy is now able to follow my lead during potentially chaotic interactions. Overall our program length was 6 weeks long and completely worth it. We are thrilled to have these foundations instilled by a professional who also cares for the dog. Highly recommend!

I took my first dog, an Australian Cattle Dog mix, almost 2 years ago now to PNI. He was a sweet…read morebut unruly dog when I rescued him. He progressed through the 3 levels and just achieved Canine Good Citizen status. He also participated in the area's Pet Palooza for the past two years. The training provided is exceptional- the why is clearly explained. The owner quickly reads what the dog is all about. It is also clear that an owner strengthens their bond with their dog by working with them. Training classes were flexible enough for me. It was also great to meet many nice people. The price of the training packages are very reasonable considering the high caliber of training provided. If you are looking to share with your dog, have fun doing it, and end up with a well-mannered dog, I strongly believe that this is the place!

I highly recommend this canine training center. i have been bringing my dog, Beau, for Level 1 and…read moreLevel 2. The owner, Laurie, and the trainer, Chris, are highly experienced and you can tell they love what they do. Though I have only taken group classes, This facility does offer private sessions. They offer levels 1-3, dog sports, reactive dogs and rally. Even in the group classes I feel the training is very individualized, the trainers get to know your dog and offer advice and strategies to work with your dog at home. The price is very reasonable. For level 1 I paid $150 for 8 classes. Levels 2 I paid $350, for up to 3x/week for 8 weeks. They update pricing and schedule/classes offered on their webpage. If you want an affordable and high quality canine training facility, I would highly recommend Pup'n Iron.

We have just finished up our first weekend away, using Chris to watch our 3 dogs. You can check my…read moreother reviews to see what I judge any sort of animal service on. Needless to say, Chris is as good as they come. Loved the online system, and the emails. Dogs seemed very content. We have a pack of 3 that can be a handful, and I immediately felt at ease with Chris and confident that he would follow our routine. As he reiterated, "if it's not broken, don't fix it". We don't like to leave our dogs, but being dual active-duty means sometimes we will. I was able to enjoy a great visit with my husband, knowing my dogs were taken care of.

We are very cautious about who we allow to take care of our pets - and especially who we allow into…read moreour home. Once we used Critter Capers, we will never use anyone else. Chris did a fantastic job - checked in and out - sent us emails and pictures - collected mail - and much more. Chris is a professional at this and has a top notch business. I like the fact that Chris and ONLY Chris does the visits; therefore, you know who to expect at the house. The best thing, he takes care of all varieties (cats, dogs, reptiles, birds, fish, etc) and he has Vet Knowledge. Thanks Chris!!!

I purchased a puppy to train as a service dog from Storybrooke goldens about four or five months…read moreago. Since I brought him home, he has suffered with recurrent treatment resistant Giardia. He was vomiting from the time. We drove him home and had very little appetite for weeks. Because of this he is very likely to be extremely stunted in his growth meaning that his job of being a mobility service dog is in jeopardy of not being a viable option so I have spent almost $4000 on a puppy that was meant to be healthy, which I am too attached to to send back, who is most likely not gonna be able to help me in the way that he was supposed to. I informed the breeder that he was positive for Giardia as soon as I found out because I wanted them to know in case they had other families reporting G.I. issues with other puppies. In my opinion, a reputable breeder should respond to that by saying "please send us the bill for any treatment the puppy might need and we will cover it" (I've spoken to other people who's breeder had litters with Giardia, and as soon as that breeder found out, all the owners were contacted immediately and the breeder offered to cover treatment without being asked, so it's definitely not unheard of). That is not what happened. I have since treated my puppy with dewormer and antibiotics four times and he is still positive for Giardia, still having diarrhea, and still not growing properly. This dog was expected to be between 75 and 80 pounds like his dad and now his projected growth is less than 55 pounds. I emailed the breeder a week ago going over the whole situation from start to finish and giving them an itemized list of what I have spent trying to treat him and my home for Giardia. I have not heard anything and it has been a full week since I sent that email. They have not responded in any way, nor have they reimbursed me for the almost $1000 I have spent on treating this. When I first brought him home, I had every intention of recommending this breeder to others and of getting future dogs from them, both service dogs or pet dogs, however the lack of appropriate response to this situation has made me lose all trust and respect in them as a breeder. I will never get another dog from this breeder. I will never get another puppy from a breeder without requiring a Giardia test to be negative within a few days of picking up the dog. I originally really liked the breeder. They seemed very nice. They had a beautiful home that was extremely clean despite the number of dogs that they had and they seem to know what they were talking about, as well as having produced other therapy and service dogs previously, but I no longer can recommend them after the way the situation has played out. Please be very wary before purchasing a dog from these people. They sell puppies for $3500 and clearly are turning out puppies with treatment resistant Giardia. Upon further research, I am far from the only person who got a puppy from them that was infected with Giardia, I've found posts as far back as 2018 about this. I thought I had done my due diligence, but now I would definitely call them a backyard breeder/puppy mill. They also lied about having certain health clearances, ghost anyone who reaches out with issues, and may or may not inbreed their dogs. Multiple people said their puppies had hip or elbow dysplasia as well. If I could give them zero stars, I would. They scammed a disabled woman on a fixed income out of almost $4000. They should be ashamed of themselves.

Do not use this breeder. My puppy came home with giardiasis which took months to treat.She's also…read morehad to have surgery on her elbows and stifles. She has mild hip dysplasia. She is 18 months old. None of my calls, texts or emails to the breeder, Stacy Bober, have been answered. I'd like other pup owners from this litter to know of the health issues my pup has. Her orthopedic surgeon said if one in the litter has these issues, it's likely they all do. The sooner treated the better for the pup. Check out the Goldenretrieverforum.com and see other problems there have been in other litters.

Bark Busters is a Sham! $550 and I got 2 training sessions, a leash, and a bean bag to throw at my…read moredog to correct their behavior! Awesome stuff. Received services back in June to assist in training my JRT. Training was 80% talk. Talking about what BB stands for...theory about being the alpha and making noises to correct a dog's behavior. The techniques are so antiquated. Other trainers I have worked with can't believe I went to Bark Busters for help. Working with other trainers has actually led to results. Results I was hoping to see from BB. What really gets me is that after the 2 sessions, I have never heard from Bark Busters. Not the company, nor the trainer. I guess they do not stand by their word or contract. Like Steve Miller sang, " Go on and take the money and run". I will never ever recommend Bark Busters. For those of you who have had success, cheers. Our experience..or lack of...was very underwhelming to say the least.

We are so relieved and happy that we called Lee at Bark Busters. We were at our wits end....Lee is…read morethe dog whisperer. Our Siberian Husky Dylan ate window sills, shoes, toilet paper rolls, chair legs. Dylan hated other dogs and went on the attack as soon as he spotted one. The worst part was he hated babies and we were about to be come Grand Parents. Lee spent an afternoon teaching Dylan as well as my wife and I on how to continue training. Dylan did a 360 that day just when we were about to go crazy and find him another home. It's been two months now and Dylan is still an entirely different dog. He is a pleasure to have now. Lee accomplished this in one afternoon visit. I would highly recommend Lee with Bark Busters. He has a great personality and explains and demonstrates everything to easily understand and follow up for success. Thank you Lee....No more stress at Jim & Linda R's home in Manassas Va and Naples FL

I reached out to the new owner Rebekah regarding purchasing a Labrador puppy. The initial…read morecommunication was good and everything seemed to be going well until I paid the "non-refundable $100 deposit". I asked Rebekah if we would be one of the families receiving a pick of the two upcoming litters she was expecting but she said she was unsure, so we were aware it may not be a litter until the fall. However, when I did not hear anything at the end of June I reached out via email twice to her and received no answer. On the 3rd email I politely asked for my refund due to lack of follow-up from the emails and not reaching out to let us know we were not one of the families to pick a puppy out of the 2 litters born. I assumed we were not since she never reached out to let us know, which we told her we were hopeful when initially placing a deposit. She quickly replied when I sent the email asking for my deposit back, stating that she never received the 2 emails prior to now. I kept all my correspondence on the same email chain, so kinda strange she got the one asking for a refund, but not the others. She refused to refund me and quoted the website "no refunds". I even sent another email saying $2400 is a lot of money for a dog, especially when you don't let your customers on a waiting list know where they stand or reply to 2 emails sent 6/17 and 6/20, refund email was 6/24/2025. She replied back and made no mention of my second request for a refund but said that she was disappointed that she will not be working with us solely based on not receiving my emails and made no mention of not following up with us after the litters were born to confirm if we would receive a puppy. Good customer service = communication, puppies were born last week of May/1st week of June, enough time went by to let us know. BEWARE! BEWARE! this is a quick $100 dollars for Rebekah or she would have done the right thing and gave us our $100 dollars back.

We purchased our yellow lab from Southland Kennels almost 11 years ago. Our dog, Harley, is now 11…read moreand still in excellent health. We have no hip or joint issues, and although he has slowed down a bit he still has his bursts of puppy energy. Highly recommend this breeder.