The staff is amazing! They know our babies and they know how to take care of them. It's obvious…read morefrom the way they interact with them when we're there and the way our babies act with us when we picked them up that they have had nothing but the best care and the best interactions with staff and the other fur babies. We used to be concerned, going out of town and leaving our children, no more. We truck the staff at The Ruff House. They're amazing!

I had an amazing experience at The Ruff House in Fredericksburg, Va. while I was away at a…read moreconference in Las Vegas, my beloved dog Zena who has bladder cancer, began spotting blood in her urine. The compassionate and attentive team at Ruff House didn't hesitate to take action. They collected a urine specimen and delivered it to her veterinarian for testing, going above and beyond to ensure she received the care she needed. Knowing Zena was in such capable and loving hands gave me so much peace mind while I was away. The staff truly treated her like family and for that, I am beyond grateful. Thank you to the entire Ruff House family for your love, compassion and exceptional care for my sweet girl Zena. Your kindness means the world to us!

Our dog Oz (8 year old male Husky mix) had a great time while my wife and I kayaked on the lake…read more Plenty of yard to play in + sprinkler time!

From the owner: Paw Palace specializes in dedicating time to each dog. We are a small in home boarding with special…read moreattention to your pups. A place your pups can stay and play while their humans are away.

I am so thankful for Dogs 4 Dayz as they helped me have a better dog. The whole team was amazing…read moreand they communicated with me throughout the whole process. They gave my dog a new outlook on life he is so well behaved now and I have them to thank for that.

Amazing is all I can think of after boarding my 2 dogs here. The owner was so nice and flexible i…read more100% recommend coming here. Our flight got canceled last min and she was so understanding and stayed in touch the whole time. I will bring my dogs back for sure. The place is so clean and open for the dogs to enough space to play. They had so much fun and i didnt have to worry at all.

From the owner: Applewood Boarding Kennels is a small family owned dog daycare that takes pride in providing clean…read moreday and night dog boarding with 18 climate controlled boarding rooms, all day access to outdoor runs, fenced in yard for outdoor play; all in a quiet country setting for your pets. Located just 15 minutes south of Culpeper, then only 3 miles off route 29 James Madison Hwy on Leon Rd to Waylands Mill Rd. Call today to learn more about our dog kennels and services!

Wow! I'm so impressed with Lisa's! The staff are friendly, and helpful, and super nice. The…read moreaccommodations are really excellent - no urine smell anywhere (unlike so many kennels I've used in the past); even the bedding came back folded and unsmelly. Each unit has its own outside run through a dog door - so the dogs don't have to wait to be taken out if they need to go. The buildings are heated/air conditioned - so great! They get to go out and play in well-kept grassy areas SIX times per day. Bottom line, they treated my dogs like they would their own - with respect, and care, and attention. And for all that, the price was very reasonable. I will definitely be using this kennel again.

The good, the bad, and the ugly. The good, the one girl who works there (not the owner) is super…read moresweet. The owner lacks people skills, but I'm not holding that against her-we all have our own issues. The price is comparable to others in the area, the grounds outside are clean with easy access to I-95. The bad and ugly are too numerous to overcome for the good. The minute the door opened the place WREAKED! The floors looked clean, but I'm guessing not anywhere near sanitary! Crates (big and small) are simply all over-dogs barking, howling, screaming and crying. Because I had no other reservations, we left the dogs (mistake). During the trip, they gave the dogs wet food without asking me -which, of course, led to diarrhea, but no one called to let me know that -I found out when I called in. The dogs had poo in their fur -the younger had it on his neck and head ...??? The sleeping crate had crystallized urine in it (I had washed it out inside before bringing it into the house) and the sleeping towel I left was nowhere to be found (how long had my pup been sleeping on a bare, urine soaked crate?). I had to hose down the crate before bringing it in the house. There are no barriers or sight blockers between large kennels, so dogs can bite at each other through the wire. They also tried to send home a bone with us that had obviously been chewed in, but did not belong to us, leaning me to wonder what else is being shared between the various boarders. This was quite a new experience for me-usually I am asked before my dogs are given anything I didn't pre-approve or bring due to allergy problems and gastrointestinal issues. I've never heard digs wailing or crying like that before in a kennel--but perhaps it was just the temperament of the particular fogs-still heartbreaking, and not good for my babies to be around. I do not think there is any malice or bad will going on-I think they were truly concerned about the dogs eating habits (I was clear that was normal for them), but it's clearly not where I want my pups to stay in the future. Clearer communication and a better smelling/clean place, plus concern for clean sleeping crate would have made this a much better review.

Emma B. that worked there is amazing! The place could use some donations of crates so the dogs…read morearen't boxed in by other crates. And the new owner has really changed the place, but not in a good way. They are losing all of their good staff due to poor management styles and unprofessionalism. Rooms are obviously overpacked and i wouldn't say it's the best conditions for dogs to be in. Don't support this place with the new owners ‍

In response to our post, the manager, Shaun Wilson contacted us. He was gracious and listened to…read morewhat we had to say. He agreed to reimburse our vet expenses and the cost of day care for the day our dog was attacked. We greatly appreciate how Shaun has handled the matter. We still recommend documenting the condition of your dog entering and leaving Dogtopia of Fredericksburg, but should there be an issue, contact Shaun and the matter will be resolved.

Our sweet Holly is looked after very Well! She's always…read morehappy to be picked up, but she enjoys her vacation there when we travel. Friendly staff, always seem to be available at last minute, facilitate clean and well kept, and grooming services available for an extra fee. AND a Veterans and First Responders discount offered! WIN WIN WIN!

After posting my reviews, I received a phone call from one of the trainers apologizing for not…read moreresponding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to the respective trainer. Please let us know if a trainer has not gotten in contact with you in the next 48/72 hours." This way the customer knows their email has been seen and read. Otherwise, the customer feels their request wasn't taken seriously. Additionally, a reminder message or task could be created within the Microsoft 360 platform and be sent to the trainers. Just some ideas to help the customers and trainer so a customer isn't lost due to mistakes. Thank you again for the apology. It is appreciated. I have bumped my review up from two stars to fours stars. **Original Review** ***I have not used their services***This is only a review based on communication, or lack thereof*** On 08MAY2024, I called Colonial K9 to inquire about dog training; specifically scent work. I have been looking for a solid trainer since moving here. It has not been easy finding a reputable trainer. During the phone call, I was told to send an email because emails go straight to the owner. The owner will review the email and either respond personally, or the owner will send the email to the respective trainer. I thanked the person who I spoke with and promptly sent an email detailing my dog training needs. By 15MAY2024, I still hadn't received a response from Colonial K9. As a result, I sent another email and stated; "I am following up from my attached email as I have not received a response. If you are unable to help us, it's understandable. I would appreciate it if you could give us a referral on a trainer who can help." As of today, 24MAY2024, I have yet to receive a response. I am not sure where the disconnect is. All I want to do is find a solid trainer to continue with scent work training. I guess Colonial K9 isn't interested in assisting. Copy that!