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    Silverback Gorilla Group

    5.0 (108 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - Silverback Gorilla Group

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    12 years ago

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    11 years ago

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    11 years ago

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    8 years ago

    Business owner information

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    Phong T.

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    9 years ago

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    8 years ago

    This guy works hard and has my back. I bet if you let him have your back with insurance you will be paying less and getting more.

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    11 years ago

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    9 years ago

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    11 years ago

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    10 years ago

    my rep chris chung did a great job in providing my insurance needs. if you need insurance you should go thru this agency

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    10 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    Page 3 of 3

    Ask the Community - Silverback Gorilla Group

    Review Highlights - Silverback Gorilla Group

    Phong was easy to work with, highly responsive, quick and best of all he had strategies to beat out cash buyers.

    Mentioned in 83 reviews

    Read more highlights

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    Up Property Management - Anaheim Listing

    Up Property Management

    (87 reviews)

    Worked with Leonard and Up Property Management for 2.5 years. I lived several states away from the…read moreproperty and required someone that would take care of it as if it was their own. Leonard and his team achieved just that. There were a few times that extensive repairs were required on the property and every step of the way I felt that things were being taken care of swiftly and thoroughly. When it came time to sell and the property was handed back over, it was left in pristine condition. This speaks volumes on Leonard's positive relationship with the tenants and his care for the property. I wholeheartedly recommend Leonard and Up Property Management to handle your property.

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    Diversified Real Property Management - Their quality work

    Diversified Real Property Management

    (50 reviews)

    UPDATE: After speaking with Ahmad after my rant (see below) my refund check arrived in the mail in…read more4 days! Once we were able to talk and the realized the mix up, my problem was solved very quickly. Thank You to All at Diversified - they did a great job!! In JUNE 2016 I accidentally paid this company my HOA fee. My HOA has a very similar name and (I later found out) is in AZ. When I realized my error, I called right away and spoke to the admin. She took down all of my information and said AMHAD would call me back the next day. No call. I called back and she again said she would give him the info and I would receive a call back. Days later I called again as I had still not received a call. I again gave her the information: bank name, transaction date, amount, etc. STILL no call back! It is now SEPT 2016 and I have called back numerous times and STILL NOT had my payment refunded OR my call returned. This company is either a bunch of CROOKS or they have folded or been bought out. Either way, I feel like this was a simple error to fix and they are keeping my money intentionally. What a bunch of CROOKS!! If they are legit, then I feel sorry for the people who have them as their HOA! Now all I get when I call is a tape loop that takes me back to the same answering recording repeatedly and when I leave a message for AHMAD I still get no return call. I think I need to get in touch with the BBB in CA or an attorney. And all for a lousy $179.00 that they won't refund to me!!!!!

    Do your due diligence and homework before choosing this company to manage your HOA. They also…read moreoperate under the business name Diversified Association Management. Jeff Hanzich is one of their community managers. He doesn't return phone calls or emails. Invoices from vendors go unpaid leaving a strained business relationship between the homeowner and contractor. This company is quick to collect HOA dues. That's the only thing they're efficient at.

    Silverback Gorilla Group - realestateagents - Updated August 2026

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