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    Silverback Gorilla Group

    5.0 (108 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - Silverback Gorilla Group

    Buyer's agent

    Listing agent

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Linh T.
    90
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    9 years ago

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    7 years ago

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    Phong T.

    Thank you so much for your review. I really appreciate it.

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    9 years ago

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    12 years ago

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    6 years ago

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    Phong T.

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    9 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    10 years ago

    Very professional service. Phong saves us some money on the same insurance and helped us through all the process.

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    10 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    9 years ago

    Awesome service phong is areally cool guy helpful always trying to find the best price really recommend him fast and easy

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    7 years ago

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    Phong T.

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    9 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    Phong T.

    Thanks for this review Stephanie!

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    7 years ago

    he is very nice. Very good service. and I chose reasonable coverage. I'm so grateful. thank you

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    Phong T.

    Thank you so much for the review. I really appreciate it.

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    12 years ago

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    Page 2 of 3

    Ask the Community - Silverback Gorilla Group

    Review Highlights - Silverback Gorilla Group

    Phong was easy to work with, highly responsive, quick and best of all he had strategies to beat out cash buyers.

    Mentioned in 83 reviews

    Read more highlights

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    I couldn't have asked for a better real estate agent than Tiffany! Buying a home can feel…read moreoverwhelming, but she made the entire escrow process smooth, stress-free, and easy to understand. She took the time to explain every step in simple terms, making sure I always knew what to expect and felt confident throughout the process. Tiffany was incredibly responsive, caring, and energetic from start to finish. No question was ever too small, and she was always available to provide guidance and reassurance. Her professionalism, knowledge, and genuine dedication made what could have been a stressful experience an exciting and enjoyable one. I highly recommend Tiffany to anyone looking to buy or sell a home, especially first-time homebuyers! She truly goes above and beyond for her clients, and I'm so grateful she helped me buy my first home!

    A Seamless and Successful Condo Sale with our agent Tiffany!…read more Selling my parents condo was a huge decision, and I couldn't have asked for a smoother, more rewarding experience, all thanks to Tiffany. From start to finish, everything was handled with professionalism, attention to detail, and a genuine commitment to getting the best possible outcome. Tiffany and her team expertise in staging and marketing made the condo shine, and the listing received tons of attention right out of the gate. Within 1 open house, I already received our asking price -- far above my expectations--and the closing process was incredibly efficient and stress-free. What really stood out was Tiffany's exceptional communication. Every question was answered promptly, every concern addressed with care, and I always felt fully informed throughout the entire process. If you're considering selling your home, I can't recommend Tiffany highly enough. The process was smooth, profitable, and actually enjoyable!

    Dan Choi Real Estate - Dan & Theresa

    Dan Choi Real Estate

    (157 reviews)

    Theresa Choi who made what can often be a stressful and overwhelming process feel smooth,…read moremanageable, and even enjoyable. From the very beginning, Theresa took the time to really understand what we were looking for and what mattered most to us. She never made us feel rushed or pressured, and instead approached everything with patience, honesty, and genuine care. It was clear that we weren't just another transaction--we were people she truly wanted to help. What stood out most to me was how responsive and thoughtful Theresa was throughout the entire process. No question was too small, and no concern was ever brushed aside. She always made sure we felt informed and confident in our decisions, which meant a lot during such an important moment. Beyond that, Theresa is incredibly knowledgeable and skilled. Whether it was navigating negotiations, handling unexpected challenges, or offering practical advice, she consistently went above and beyond to make sure everything worked out in our best interest. I'm genuinely grateful we had the chance to work with Theresa, and I wouldn't hesitate for a second to recommend her to anyone looking to buy or sell a home. You'll be in excellent hands.

    Marcus is extremely knowledgeable and helpful. He was involved throughout the remodel process and…read moreoffered his insights along the way. With his guidance, we had a smooth selling experience. We highly recommend Marcus and Dan Choi Real Estate.

    The Elizabeth Do Team - Keller Williams Realty

    The Elizabeth Do Team - Keller Williams Realty

    (639 reviews)

    Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

    We first engaged Liz and her team in 2012 and have received exemplary service from them. Here's…read morewhat you get: extraordinary and clear communication for all your questions and concerns, access to numerous listings tailored to your search criteria, reliable appointments with zero no-shows or excuses, and a brilliant guide to help you find what you need. The experience, knowledge, and service is superior to all others we've seen. At no point over the years did we feel pressured to act or unprioritized. Liz and Jessica were instrumental in our latest search and got the deal done to our satisfaction. It doesn't matter whether you're a first time renter, buyer, or seller, you'll be in great hands here.

    Up Property Management - Anaheim Listing

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    Worked with Leonard and Up Property Management for 2.5 years. I lived several states away from the…read moreproperty and required someone that would take care of it as if it was their own. Leonard and his team achieved just that. There were a few times that extensive repairs were required on the property and every step of the way I felt that things were being taken care of swiftly and thoroughly. When it came time to sell and the property was handed back over, it was left in pristine condition. This speaks volumes on Leonard's positive relationship with the tenants and his care for the property. I wholeheartedly recommend Leonard and Up Property Management to handle your property.

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    Silverback Gorilla Group - realestateagents - Updated August 2026

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