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    Silverback Gorilla Group

    5.0 (108 reviews)
    Open • 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - Silverback Gorilla Group

    Buyer's agent

    Listing agent

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    9 years ago

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    12 years ago

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    8 years ago

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    Phong T.

    Thank you so much for your review. I really appreciate it.

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    9 years ago

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    9 years ago

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    7 years ago

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    Phong T.

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    9 years ago

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    11 years ago

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    9 years ago

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    10 years ago

    Very professional service. Phong saves us some money on the same insurance and helped us through all the process.

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    10 years ago

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    10 years ago

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    10 years ago

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    9 years ago

    Awesome service phong is areally cool guy helpful always trying to find the best price really recommend him fast and easy

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    8 years ago

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    Phong T.

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    11 years ago

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    7 years ago

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    Phong T.

    Thanks for this review Stephanie!

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    12 years ago

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    Page 2 of 3

    Ask the Community - Silverback Gorilla Group

    Review Highlights - Silverback Gorilla Group

    “Phong was easy to work with, highly responsive, quick and best of all he had strategies to beat out cash buyers.”

    Mentioned in 83 reviews

    Read more highlights

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    We seriously cannot recommend Tiffany enough!! As first time homeowners, we had SO many questions…read moreand honestly had no idea what we were getting ourselves into... It was a long road filled with plenty of ups and downs and she was there for us through all of it. From the very beginning all the way to finally getting the keys to our home, she was always available, patient, knowledgeable, and willing to help us navigate every step of the process. There were definitely stressful and uncertain moments along the way but she always made us feel supported and reassured and was genuinely looking out for our best interests. She went above and beyond for us and we will forever be grateful for everything she did to help us get our first home. We truly could not have asked for a better realtor and would recommend her to anyone looking to buy!!

    I couldn't have asked for a better real estate agent than Tiffany! Buying a home can feel…read moreoverwhelming, but she made the entire escrow process smooth, stress-free, and easy to understand. She took the time to explain every step in simple terms, making sure I always knew what to expect and felt confident throughout the process. Tiffany was incredibly responsive, caring, and energetic from start to finish. No question was ever too small, and she was always available to provide guidance and reassurance. Her professionalism, knowledge, and genuine dedication made what could have been a stressful experience an exciting and enjoyable one. I highly recommend Tiffany to anyone looking to buy or sell a home, especially first-time homebuyers! She truly goes above and beyond for her clients, and I'm so grateful she helped me buy my first home!

    The Elizabeth Do Team - Keller Williams Realty - Full Team - Sales Team + Admin

    The Elizabeth Do Team - Keller Williams Realty

    (640 reviews)

    As a real estate investor with many buy/sale transactions over the last 10 years, I came into this…read moretransaction with high expectations for Liz and her team (Cali Nguyen). They exceeded my expectations with their pre-listing property evaluation, market analysis, recommendations, regular communication, attention to details, availability, and professionalism. I appreciate their realistic assessment and suggestions, ultimately meeting my goal of getting my rental property sold in a timely manner. I would highly recommend Liz and her team without reservations!

    My husband and I had the privilege of working with Liz to sell my mother-in-law's home after she…read morepassed away in August 2025. We first met Liz in September 2025, and from the very beginning, we were incredibly impressed. What immediately set her apart was her approach to pricing the home. Rather than relying solely on neighborhood comps like most agents, she used a sophisticated valuation system that factored in the home's condition, upgrades, and improvements over time. She walked us through how the software evaluated renovations such as kitchen and bathroom updates, roofing projects, and other investments by considering when the work was completed, what was spent, and the local return on investment. It was fascinating to see such a detailed and thoughtful approach to determining the home's true market value. During that first meeting, Liz also took the time to thoroughly explain the market conditions and discuss the best timing for listing the property to maximize its value. She confidently told us that once listed, the home would likely sell within three to four weeks. After months of preparing the house, which included cleaning out more than 50 years of memories and belongings, we finally listed the property in April 2026. Throughout the entire process, Liz provided exceptional guidance every step of the way. She was knowledgeable, patient, and never once pushy. She always presented us with information and options, allowing us to make informed decisions while trusting her expertise. That trust paid off. Just as she predicted, we received multiple offers and sold the home within three weeks! Liz exceeded every expectation we had. She made what could have been an overwhelming and emotional experience feel smooth, peaceful, and manageable during a very stressful and heartbreaking time for our family. Her professionalism, compassion, and dedication are truly unmatched. Elizabeth Do is a gift, both in her work ethic and in her humanity. I cannot recommend her highly enough to anyone looking to buy or sell a home. Liz, you are truly the GOAT!

    Up Property Management - Anaheim Listing

    Up Property Management

    (89 reviews)

    Woodbridge

    I've been a renter for the past 3 yrs for one of Up Property Management's rental homes in Irvine…read more Chris and Leonard have been outstanding from the start and they have always been professional, responsive, and have gone out of their way to make sure any repairs are addressed immediately and fixed properly. I've been a tenant at many different properties all across Southern and Northern CA over the years and I can say with confidence that Up Property Management is THE best of the bunch. Highly recommend using them!

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    Silverback Gorilla Group - realestateagents - Updated September 2026

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