Phong is the absolute best. So thorough and diligent. We had a nightmare tenant with multiple police reports filed. Then we hired Phong. He came in, got the tenant out, cleaned up the mess, settled the neighbors' complaints, and put in a new tenant all within 60 days. Amazing. read more

We have used quite a few PMs and Phong is definitely a hidden gem. The best PM we have had, wish we met him sooner to avoid all the prior headaches. We found him from Yelp and was skeptical how good he can be with all the 5 stars reviews at first. After meeting him, we have to join the rest on Yelp to vouch how good he is. So glad we found him, he is very knowledgeable, experienced, very responsive, very easy to talk to and very flexible in his dealing with his clients. Phong gives personal touch to connect with us and with our tenants. Phong helped us to make our property rent ready very efficiently and helped us to save tons of money to avoid unnecessary work. I was impressed he works so hard even during Christmas holidays and personally went to supervise our property during renovation and took pics for us. Very diligent and hands on PM. He was strategic in helping us find good tenants and personally showed the property to potential tenants and talked with them. We found our tenants the next day after listing was posted. He gave us recommendations of the things to look for in tenant app and clarify things for us. Phong is someone we can trust. Thanks Phong! We really appreciate you! read more

Phong was referred to us by our CPA, Eddie. We had a fantastic experience working with him. He even referred to us to our loan officer who helped closed escrow and beat out cash offer in 14 days. His commitment to finding us the perfect home were outstanding truly seen and felt. Phong went above and beyond to make the entire home-buying process smooth and stress-free. Truly recommend our realtor to anyone in search of a dedicated and skilled professional. Thank you, Phong! read more

Phong Tran is a great agent. He replied to all my texts quickly and know many low cost contractors with good workmanships. From repairs to listing to finding tenants all was done within 40 days. The tenants are good and the rent is at market rate. After my tenant moved in, she reported a tub leak and dishwasher leak. Phong's contractors fixed the problems within a day or two and the cost was way under my budget. I worked with many rental management and contractors before. Phong and his contractors are the best so far. I highly recommend Phong Tran for anyone who is looking for a great rental management to save hassle, time and money. read more

We just recently closed escrow on our first home thanks to Phong. He was so helpful as an agent and represented us so well. He was able to negotiate a great deal for us for a brand new home in Cadence Park. He's always available to help us. During our initial walk through, my husband was not available to Phong came with me to make sure we didn't miss anything. He again came with me to our final walk through. Even on the day our escrow closed he showed up to make sure everything went smoothly. Since we were moving In on the same day as our internet being installed, Phong stayed at our new place to wait for the internet to be installed while we were at our old place finishing with packing and moving. Phong is diligent, profession, and so easy to work with. If we ever decide to buy a new home, we would definitely have him represent us again. read more

Phong is what you want in an agent. He's knowledgable about the local market, easy to communicate with, and can advocate on your behalf. What puts him over the top is understanding and anticipating what the client needs before they even know themselves. When we were looking for places to rent several years ago, we were fixated on single family homes with a yard which at our price point lead us to less desirable locations or more cramped quarters. He showed us a place which was actually a condo that was incredibly spacious, brand new, and had many desirable amenities. Little did we know, Phong had understood what we really wanted more than we did ourselves. It was the perfect fit for our family at the time. And thankfully he helped us lock down a two year lease that helped with our stability in the wake of soaring rents to come. When we were ready to purchase a primary home, Phong was at our side again. When a home we had been eyeing dropped out of contract, we mobilized very quickly to see the property and placed an offer within hours. Understanding the market conditions at the time and seller's mentality after a deal falling through, Phong was confident in making an aggressive and time sensitive offer and we locked the deal that evening to prevent a bidding war. During escrow, Phong quarterbacked the entire process coordinating multiple inspections and helped us negotiate seller concessions. We closed and can't be happier with the home. I would recommend Phong to be your agent without hesitation read more

Persistent. Competitive. Diligent. Amazing communicator. Those are the few words I would describe Phong. My husband and I started looking for a home during the tail end of May (when the first quarantine was lightening up). There was a sudden surge of buyers in the market making it very competitive. And I'm glad we had Phong in our corner. I would send him links after links of homes and Phong would investigate and also advise to keep looking at others in of our best interest. Which I really appreciated. When we found our dream home, Phong lived up to his name as "OC Closer" and we were able to beat an even higher bid. What I also really appreciated about Phong was how organized he was. He would schedule appointments in advance (i.e. home inspection) so our escrow would go by quick. Also, when we closed, Phong was still accessible and he always knows "a guy" which is very helpful with renovations. Thanks Phong! You're the best! read more

Phong did an amazing job with purchasing my first home. Very patient, detailed, knowledgeable and experienced. He was able to get me a great price on the home and also negotiated a sellers credit. He kept me updated throughout the home buy process and was in constant communication with the seller's realtor and loan office to make the home buying process easy. We were able to find a home, qualify for the loan and close escrow in 3 weeks. He will work at the pace you would like him to go. 5 Stars and highly recommended. read more

Phong with Rocket Reality was professional, easy to work with, listened to my needs, and coordinated with the Property Management company on my behalf. All communication was clear and concise. Thanks Phong for helping my family find a new home. read more

Going into the homebuying process we were prepared to be searching for over a year with lots of let downs due to the current market conditions, but thanks to Phong that was not the case at all! We made one offer and got the house. Phong was easy to work with, highly responsive, quick and best of all he had strategies to beat out cash buyers. We knew we were in great hands and couldn't be happier with our easy and quick experience. I highly recommend Phong for anyhow looking to buy a home. read more

Our realtor Phong is simply AMAZING! He's a master at his craft, his expertise in real estate is second to none. He went above and beyond to make our home buying experience painless. He was also able to negotiated with the seller for under asking price and in today's market, it is unheard of!! He also referred us to his contractor for rehab. We literally killed two birds with one stone. Phong is a Jack of trades. We couldn't have asked for a better realtor. Thank you Phong for putting us in our first home!! read more

I work with many realtors in Orange County and Phong is the real deal when it comes to finding deals and negotiating for his clients. We were able to get our offer accepted for our first time home buyer with minimum down over an ALL CASH offer that was higher! I highly recommend Phong and his team to all of my clients! read more

Phong was AMAZING! Very speedy to communicate and found us our next home pretty quick. We will definitely be using him in the future.

Fast and easy is an understatement! Phong negotiated an offer the seller couldn't refuse. Even beating out an all-cash buyer on our very first home offer. He worked with our lender to close escrow in less than two weeks. Was in constant contact with us providing exceptional professional service the whole way through the home buying process. Not just up to closing, but including providing competitive and prompt referrals to ensure the home is ready for us and we're moved in. If you are looking for a realtor with knowledge, who can provide it all and get you into your new home fast, especially in this market, then look no further than Rocket Real Estate. read more

Phong is awesome...he was a referral from a personal friend and started out by helping us get into a rental property. Phong is very easy going, personable, experienced, knowledgeable, and has his customer's interest as his top priority. When we decided to buy vs rent, we couldn't have asked for a better agent to help us through the process. He was very responsive and always available to respond to questions, guide and advise as needed. He's the kind of person you want on your side because he'll do whatever it takes to provide the best service and support. read more

Great service. Quick, easy and honest. Phong made it easy and painless to review what my best insurance options were and made great suggestions on what I needed and what I didn't need. Phong was also my real estate agent and helped my wife and I find the perfect first home for us. He was knowledgeable, patient, took time to understand exactly what we were looking for, and above everything, he was passionate about his job. I can't say enough good things about this guy and would recommend him to anyone who's in the market to buy or sell a home. He'll take good care of you. read more

I was in the area for lunch and came across Phong's Insurance agency. I visited his office because my wife needed to update her health insurance plan due to a recent change in her employment. I met with Phong in his office and he researched various health insurance plans. He showed me the results and explained to me the premiums and deductibles with each health insurance company. Phong really knows his stuff! He is very thorough and explains everything in the process. He made it really easy. I discussed it over with the wife and she was good to go. I told Phong to proceed with the plan she selected and he took care of everything. He made sure we knew the next steps and what to look for to complete the enrollment. We could not be any more happier. Thank you so much Phong! Look no further! Phong is the man. He provides professional, courteous, and caring service. read more

Phong was a great real estate agent to work with! Very friendly, outgoing, and punctual. I'd definitely recommend working with him if you want to get your house sold! read more

Silverback Gorilla Group - Real Estate Agents Near Me - Tustin, California

Just bought car insurance and renter's insurance with Chris Chung and Phong tran. These two people are amazing, helpful and straight forward. You won't be disappointed! Thank you for your service. read more

Phong works very fast! Excellent communication and thorough work. Five stars and recommend everybody to give Phong a chance. Thank you so much for your help! read more

Phong, is an Excellent Insurance Representative!! He helped me with my Health Insurance from A-Z!! Very knowledgeable, friendly, and professional! He goes above and beyond for me, and I know he will do the same for you!! I totally recommend Phong Tran for all your insurance needs!! Thank you! read more

Actually, I want to give our best agent, Phong 100 stars but the max is only 5 stars. He is always available, honest and wants the best for us. Our home buying process went smoothly and he liberated us from anxiety and fatigue. It was a great pleasure to have him as our real estate agent. I highly recommend him! read more

I have my car and renter insurance with support by Phong. He is reliable and highly responsive. The best thing of him is he knows how to deal with stuffs in a very short time. I really appreciate him for being supportive. read more

While searching for my next place to call home, Phong provided concise options and relevant market information. Phong has a wealth of knowledge and makes his clients feel comfortable. He's trustworthy, understanding, and gets it done. I highly recommend him and will continue to lean on him for years to come!! read more

Amzing service! The most important part to me is the fact that i could 100% trust the fact that they were invested on getting me the best insurance for my buck. I had spoken to several agents before and they seemed shady and i had a hard time trusting any of them. Phong was extremely helpful and gave me both, detailed explanations on what my options are but also some advice on what he thinks would be a more beneficial plan to me. I HIGHLY RECOMMEND! He did all the work for me and i got exactly what i needed in the end. Thank you so much! read more

I found Phong's Agency on Yelp with a 5 star review. I decided to come in to see for myself. My first impression was .."damn. this dude is buff"..hahaha... Well He got me a quote and I bought the insurance on the spot. The price is fair and the service is fast. He is an honest business man and i think it is the key to success. I would highly recommend Phong to my friends or relatives when it comes to insurance. read more

I wanted to respond to the review written by JOHN S. reposted here: "Dealt with him as the leasing agent on a property. The offering on the property was posted at 3am. Requested a tour at 7:30am the same day. No communication. Called at 12:30pm and was told that he was busy, and to have an agent take us through. Got our agent to take us through the house at 2pm, and was told application submissions were being accepted up until 4pm. Application submitted in time with an offer above asking price. Next day we find out that the house had already been rented to one of his clients at 9am that same day for the original asking price (he got both ends of the deal). So we were lied to that the house was available, and were tricked into submitting our personal information under false pretenses. I also question whether his client was presented with our offer, since we were offering above asking, credit scores are over 750 and were available to move in at any time." Most of this info is fabricated as I am the agent on the tenants side. Not Phong Tran's clients. My name is Airma L with First Team and my client who offered over asking price (and has a FICO of 790) was selected for this lease contract. This was my first transaction with Phong's office. Aside from some difficulty with the lockbox settings, I found Phong to be very responsive, even after hours and professional in his dealings. This listing was below market price & I know for a fact that Phong had numerous applications which is always frustrating for clients waiting on the other end. I just want to make sure the truth was presented and Phong is not misrepresented in the above mentioned review. read more

Really Good place to buy your insurance !!!!! So I just bought insurance from Phong places. I really love the way that they treat customers ( fast, clear, straight forward, helpful, give specific information). They found a insurance which is perfect for my amount. During payment process, the insurance required me to pay in Cash but I brought card. Plus, I didn't drive yet so Chris who worked along with me gave me a drive to the bank....He is so nice and helpful. ( Thumbs Up....) read more

If you need to sign up for health insurance, this is the place to be. Phong was very accommodating. He was able to help me sign up over the phone due to my busy schedule. He was very nice and helpful with all my questions. This was my first time signing up for insurance and he made it very easy for me, so I'm grateful! Will definitely recommend my friends and family here. Thanks, Phong! read more

As a young married couple, we were both excited and nervous about purchasing our first home. Thankfully, Phong was always available and more than happy to answer each one of our questions. Phong is proactive, patient, knowledgeable and always went out of his way to make sure our home buying experience went smoothly. He was able to secure us an amazing deal on our dream home in one of the best neighborhoods in Irvine! Thanks again, Phong! We really appreciate all you did for us!! read more

Very good, Phong is very knowledge and helpful. And always return the phone call. Thank you for Phong service read more

Great service. He's fast and never let you wait too long for anything. He did not try to sell me what I did not need. He consulted me with better and cheaper auto and health insurance. read more

Phong Tran is a one stop shop! If you're looking for car, home, health, business or life insurance you can find it all under one roof with him. I met Phong through a mutual friend and actually had the opportunity to help him out for bit when he had first opened up his business. I first hand had the opportunity to get a glimpse of his great work ethic as well as his people skills. He goes out of his way to help his clients and ensure they have the best deals for their best interest. I not only worked for him but I am now also a client. He was able to get me a great price on my car insurance even though I was already a Mercury Insurance client, so I switched my account over to him. If you have any questions he's great at addressing them in depth and making sure you understand. I had over a million questions and he was very patient with me and explained everything friendly and with a great attitude. So if your in the market, I highly recommend him! read more

Phong is the best insurance agent I've ever had! He's really responsive and follows up frequently. I had a complicated case in regards to car theft with my insurance and he made sure to make me feel at ease by keeping me updated with the process and continuously following up with my case specialist. My case was resolved and I am so thankful for his guidance and reassurance throughout the entire process! read more

Phong is an awesome and knowledgeable agent. I turned 31 this year and my health hasn't been very good, he listened to my situation and gave me some sagely advice as well as some workout tips! At one point in time he also wasn't very healthy and he was able to turn his life around. Phong also responds very quickly to my e-mails and is always courteous. He was also able to explain to my dad (no easy feat) supplementary insurance for his medical as well which he also helped my dad sign up for. I definitely recommend him and his office. read more

I just turned 26 and I had to get my own health insurance. The process seemed intimidating, but Phong made it look easy. He showed me all my options and I felt comfortable with the plan I picked. In less than half an hour, I had my own health insurance and peace of mind. read more

Phong is prompt and meticulous. I have been extremely satisfied with Phong's services. Always postiive, quick to act.

Phong helped me out so much with my health insurance. Not only did he find me a great price he did some shopping around for me to find a good company. He was fast and had me insured in no time! I recommend Him and his team! Very professional and fast!! You won't be disappointed!!! read more

Phong was instrumental in helping my wife and I get the home of our dreams. It was an extremely competitive transaction with the seller receiving multiple offers. She combed out the lower ones but it was a tie between us and another couple who were the highest and best offers on the table but Phong was able to somehow convince the seller to place her trust in us being able to give her the smoothest transaction of her lifetime. And we DELIVERED because of Phong's persistence, dedication, and hard work. There's many agents in OC but not eveyone is capable of delivering the level of service equal to Phong's. He was able to help us navigate challenging parts of the closing process with poise and confidence unlike any other realtor I've ever worked with. I don't think many people realize how critical it is to pick the right realtor to represent you in a real estate transaction whether they're buying or selling especially in this competitive market in Orange County. It was Phong who made this very tight 21 day closing timeline happen in the smoothest way possible. He also sells insurance so it made the process even more efficient for us at the final stretch when lender needed home owners insurance to be underwitten quickly. Phong is THE Closer of Orange County. read more

Phong is very knowledgeable in auto insurance companies and he knew right off the bat what I needed. He provided me with the best rate possible and what the insurance covered. He was also fast and efficient with setting me up for my insurance and answered any questions I had for him. I have been using him since 2013 and he has always shown exceptional and professional service. I highly recommend using him. read more