Brent and Justin worked together like a well oiled machine! Every blind fit precisely. They asked…read moremy opinion when needed but also gave guidance. I am highly satisfied with the quality, service and value that I received. They were kind and respectful. I love my blinds!!!

Brent was fabulous in explaining the best choices for our outdated and mostly inoperable condo…read moreminiblinds. He helped me select modern 2 inch blinds that I am extremely happy with. Thank you Brent! I encourage you to consider this family-owned company if you value personable service!

My Wife and I had David Grant, sales and project Manager, replace an awning that was over 8 years…read moreold. It had served its purpose and was just worn out. David came to our home and showed us the different fabrics that were available. We ordered the color we wanted that day. Within a reasonable amount of time, the fabric came and was professionally installed. the installers showed a very high degree of professionalism and installed it perfectly. I recommend Davis Grant and Prestige Shade if you are looking for a crank-out awning. It is perfect. It is nice to know that there are professionals who care about their work.

I do not recommend this company. My runner, which cost over $3,500, was installed damaged. Yoder &…read moreCo. came out and trimmed the carpet with scissors, then claimed that the rest of the damage was a natural occurrence due to the material of the carpet. This is clearly not the case and I expect more accountability for their product.

Our neighbor (who has beautiful floors) recommended Budget Carpet and Flooring to us because they…read moredid such a nice job for her. We live in a third floor condo downtown so we were thrilled to find a company that came so highly recommended and that had been able to deal with some of the complexities associated with our building. We made a call and they sent someone out to measure our floors. He was very courteous and thorough and made a map of the dimensions. He was able to do it in a way that gave us many options because we could have opted for different flooring for the halls than for the bedrooms, for example. Once he did the mapping, he told us to check out their showroom so we could choose our flooring. We went out to the showroom located in Clintonville area. When we arrived, we met a friendly lady in the showroom who explained all of our options to us. She pulled our file so that when we selected our floor, she was able to give us an estimate. She was very frank with us and I really appreciated it. She was very honest about ways that we could save money and did not push us into more expensive options. She worked with us to get us the best flooring at the best price. We made our selection and they called us about a week later to set up installation. Two gentlemen then came to our place and worked hard at putting in our new carpet. They were very efficient and moved our furniture for us for a small fee so that we didn't have to worry about it. We were super pleased with the end result. Our carpet is beautiful and plush. We will definitely use them again in the future!

I had a last minute project for work and you would think that a customized wall decal (of just…read morewriting) would be simple to find, right? I have gotten quotes from other places. And some came back saying that they would have to do it in one piece (with a clear background ). Um.. tacky right? So I came across Trading Phases, online and called to see if my request could be made and expedited. The girl on the phone was very helpful and transferred me to a designer named Chelsea. Chelsea was very professional and sent me a sketch via email within a couple of minutes. After I approved the print, the ordering process was pretty simple. This was done yesterday morning and I just got an email stating it had already been shipped! Will definitely be using them again. :) Not only for the office but saw some stuff that I want to order for my house.

I rarely give 5 Stars, but will if the customer service is outstanding:…read more In the 3 times I have had dealings w/this company, twice w/purchasing, and lately w/a simple inquiry, their customer service is up there w/the best in what I enjoy w/exclusive retailers. As a designer I'll be recommending Trading Phrases decal decorative touches to my future client's interiors. Thank you TP for such pleasant in-person phone exchanges, and kind attention to my needs. Appreciatively, Karen Bednorz (designbykjb)I

The repair team on 5th Avenue location exceeded our expectation on evaluating and repairing one of…read moreour many Hunter Douglas cellular blinds. The warranty on the mechanical component was zero cost even though the blinds were over 15 years old. The blinds have been a perfect addition for years and was a great investment. No cost for us and completely in less than one day. A great family business for years.

Absolutely terrific experience. The entire team is so professional and knowledgable. They took the…read moretime to really help me pick out the right blinds for my bedroom. They were on time, and the installation was flawless. It was so nice to work with a company locally-owned -- I met the father (David) and the son (Matt) and they were so great to work with! I will definitely call on them again. I have recommended them to others

I had custom blinds made and I absolutely love my blinds! Worth every penny. The service was great…read moreas well.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

I needed the carpet removed from my stairs and replaced with hardwood because one of my cats used…read morethe carpet stairs as his scratching post. I visited America's Floor Source a couple of times, then had a conversation with one of the sales reps. I was pleased to know that there was financing available if needed and the rep agreed to come to my home to see the work I needed. She came and measured; then called and came back because she wanted to double-check the color she had chosen. That was a good thing, because in a different light, she was able to get a more accurate view of the color (we were matching what would be on the stairs to what I already have on my gound floor.) She ordered the wood and it took about a month to get in but once in, AFS called and set up the work date. I paid half of my total cost to get the wood ordered, and completed the purchase once the appointment for installation was made. I was given the date for the install and was told that the crew would be at my house between 8 and 11. They arrived right at 8. The "crew" was two men, neither of whom spoke English, but when I tell you they were professionals in the highest sense of the word, I don't do them justice. They came in, got the lay of the land, took the carpet up, and got to work, preparing the stairs and the hallway, sanding where there needed to be sanding, and letting me know the whole time what they were doing and why. They laid that hardwood with love and pride. The job took all day (they thought it would take 1/2 day) and when they were done, they totally cleaned up the work area. They took the old carpet away, swept up all dust inside the house and in the garage, where they worked, and then, as they left, reminded me to close the garage door. All of this might sound like a bit much, but I've had work done in my house in several areas, and good service as well as good workmanship has been hard to find. These guys were perfect!!!!! And the stairs/floor are gorgeous! I recommend America's Floor Source. I would use them again in a heartbeat!