Five Star Painting is Five Stars! I cannot speak highly enough about Five Star Painting! This is saying something given that my husband and I are both quite picky about most things. We had our 1,400 square foot condo painted, and it was a brilliant job. We've wanted to do this for more than a year, and with both of us now working from home, found this an opportune time. However, there was also concerns about coronavirus, and having people in my home. FSP Rep Colson was very understanding of my concerns about being safe. I know it's a focus of this company's as well. We found the staff to be friendly, conscientious, and very good at their jobs. The entire team was great. The person taping the baseboards, doors, and windows was so incredibly precise and fast. The lead painter was amazing. While on stilts, he painted a perfect freehand edge at the top of every wall. Freehand! When we made suggestions or requests, they were more than happy to comply. With a smile. The team wanted to make sure we were happy with our home. This team went above and beyond to make sure we were completely happy. Now at the end of this job, we're completely in love with the colors we've chosen, and the beautiful way they were applied to the walls of our home. I will not hesitate to recommend Five Star Painting to my family and friends. In fact, I already have! High quality work, professional staff, and reasonably priced. We could not be happier. Thank you to the FSP team that made our home so incredibly beautiful! ~ Mike and Julie Burge Thank you also to Sherman Williams for beautiful paint colors. Moonlit Orchid just makes me swoon. It is gorgeous. And then my Knockout Orange! I adore it. It brings me Joy! My husband had to be talked into it. In the end I think he likes it. It was his suggestion to add it to the bathroom shower walls! read more

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For starters, I don't leave typically negative Yelp reviews and I try to give small businesses the benefit of the doubt. That said, the quality of the job done at my new house was so poor that I was compelled to give the public my experience of 5 Star's service quality for our property in the western suburbs of Columbus. I'll lead with the positives because it wasn't all bad. They were responsive and quite friendly with my wife (who handled the majority of the scheduling) while we were setting up the consultation. They were flexible with our times, and the site/project manager himself (Cole) was great to work with. He was flexible, heard our concerns after the fact, and did his best to fix them. We have no qualms with him or his attempts to rectify our situation. All that being said, this was the poorest paint job I've ever seen, and I used to paint interiors to pay for my schooling. I've seen slop jobs before and this was unlike anything I've ever experienced. Just to name a few of the issues... 1. Sanding dust was EVERYWHERE in our house upon moving in. No one cleaned it up after they finished, on either of our floors. Scratch that...my wife cleaned it up during our move in. Basic sanding rule is that you clean up the dust afterwards. Especially when it's not your house and you're doing a job for someone else. They didn't, so we had to breathe that stuff while our boxes were coming in. 2. There was paint dripping in every room. This is no exaggeration. I'm talking about our stove, outlets, bathroom floors, office carpet, curtain rods, etc. You name it and chances are it had paint dripping on it. 3. Clumped paint in the upstairs hallway, meaning rather than changing the can out they opted to scrape the bottom of the barrel. 4. Evidence of either poor/no taping around the edges, paint dripping onto several outlets. These are only to name a few of the things we had to deal with. We had them come back and fix whatever we could find on short notice, and to be fair they did try to correct some of the issues. But several weeks out we are still finding problems. Entirely unacceptable. Over this entire episode I started losing track of the issues at around #29-30. It would be comical if it weren't so infuriating. I have no idea what the problem was or why there was such a breakdown of quality control. But whatever it was, it should never have been our problem to deal with. We paid several grand for this job and, to be frank, I could have hired a few HS students from the school down the road for half that and they would have done a better job. Avoid this paint company. Cheers, An infuriated customer Edit as of 09/20/2026 Five Star responded to my first review as follows... "Thank you for your feedback. We take customer concerns seriously and would love the opportunity to discuss this with you directly and find out more information. Please reach out to us at (614) 522-9920 so we can address the issues you've raised and work to find a resolution. We strive to provide quality service and want to ensure your satisfaction with our work. Thank you for bringing this to our attention. Five Star Painting of Plain City and Powell" What they failed to mention in this public comment, however, was that we HAD been in contact with the franchise owner over email indicating our disappointment, frustration, and concerns. This last communication was sent on 09/09/2026 (several days before our review, we wanted to give them time to respond and make this right.). We also informed him directly that we would be leaving a review so that others could be informed of the shoddy work. We were ghosted and completely ignored, thus we left a review. We still have not received any communication from them as of this posting. While they may appear to be presenting an outward appearance of attending to customer concern, please note that our experience has been one met largely with private silence. Not exactly striving for "quality service" as we were expecting. Yet another reason to find another paint company. Cheers, Grant read more

Very professional and quality work. Excellent communication and follow up. The painting team always arrived on time and worked late. Cole was a great project manager and made sure everything was done right. read more

Cole was our contact and Melvin just stained our deck. They were very helpful, efficient and did a great job. A great value for the work done. Would highly recommend! read more

I wish I was able to upload the photos of all of the issues and problems caused by five star painting. Unfortunately I was out of town while they were performing the service so I did not get to see that they had no coverings on anything in my home. My baseboards, floor, doors, door frames, staircase, carpet, tile, vanities, everything in my home was covered in speckled/drips/smears of paint. I had numerous issues with the project manager, Peyton. Peyton showed up late a number of times (over an hour on 3 separate occasions) and argued that he couldn't see the problems that I was showing him, he said maybe I had better eyesight. Larry the owner as well as general manager pushed off all of my calls onto Payton even when I told him that Peyton was unable to provide solutions to all of the problems his company had caused. If I could give zero stars I would. Please look at another company in your local area, trying to figure out a resolution was horribly difficult being they are a franchise. Moving into a new home is hard enough without having to deal with this company and all of the added stress they caused. The project took twice as long as anticipated due to the many issues, they tried to up charge me a second time for more coats of paint even though the painters told me they didn't do the 3 coats I paid for and cost an arm and a leg. I have another company I had to hire to come out and fix all of the problems Five Star Painting caused. Save yourself and run in the other direction! read more

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Five Star was GREAT from the get-go! John, who came to check it out and give me a price. I was able to call or text with the scheduler Peyton. They were able to get me scheduled when it worked for me. Then, followed up the week prior to make sure we were on track. Peyton and his crew arrived day 1 and did a walk thru and began. I had all walls, trim and doors painted and they did it in 4 days. The crew was awesome. They arrived when they said they would and left when they said each day. They really didn't need anything from me. Very professional and did an awesome job. I could not be happier. Larry and Peyton came for my final walk-thru and were amazing. They were pleased that I am so pleased. Thank you 5 Star painting. I will see you again next time and will refer all my family and friends. read more

This was not the first time that I hired Five Star Painting and it will not be the last - very nice, clean paint job done in spare bedroom, hall, spare bathroom, and closets - entire paint crew and staff are all very hard workers read more

I was so impressed with Five Star Painting. The consultant, project manager, and painters were fantastic. I had my entire interior painted except bedrooms and kitchen cabinets refinished and painted. I am so happy with the end result and would recommend to everyone! read more

Prompt, professional and knowledgeable. The team was quick and had three rooms done within late morning/afternoon in August 2019. Consultation was informative and Larry was helpful answer questions at that time, in the meantime and whenever. read more

Five Star Painting, Plain City, Ohio just spent a couple of projects for me recently. One; fixing the ceiling of my family room, it needed some unstripping, stripped and the repainting the entire ceiling. Two striping all the woodwork in both floor and painting it white. Painting three bedrooms, one bathroom, kitchen and living room. That was done in two days! Larry Kuhn was there both days ensuring everything was done correctly. The entire team was hard workers and made sure they did an excellent job. We are very pleased with the job performed. read more

Larry was great to work with! He went over and beyond in making sure we got what we imagined our house would look like. He made extra trips and even dropped off and additional sample of paint because I had a last minute change of mind. He kept me posted and sent me texts as well, while I was at work to show what the house was looking like after they began work on it. Everything went great and I love the look of the exterior of my house. I plan to use his services again for the interior of my home. Thanks for your services Larry! read more

Five Star Painting in name only. I recently hired Five Star Painting to paint 2.5 bathrooms at my residence. The salesman was very friendly and easy to work with, but it was the overall painting experience why they only got one star. We really like the color of the paint on the walls, but that's about the only joy we got from this experience. The painter did not use any painter's tape while painting, used very few, if any drop cloths in the bathrooms and left paint splatters EVERYWHERE when finished. When I say everywhere, I mean everywhere....there was paint splatters on the sink, doors, faucets, toilets (handle, lid, bowl, tank and tank cover), vanity top, light bulbs, outlets, inside the outlet, light switches, ceiling, floor, trim, baseboards, door frame, blinds, the carpet in the master bedroom and even on my bed frame! Now I know there will be paint splatters here and there when painting, but this was more than just a few splatters. My wife and I spent close to 5 hours cleaning up the mess after the painters left. The painter also broke an outlet cover, blew a fuse which they didn't tell me about it and left the toilet bowl full of toilet paper they used to wipe up paint. The company did comeback and do touch up painting and knocked $50 off my total price, but to me that wasn't worth the headache of having to clean up the mess in the first place. For what I paid, I was not impressed at all with this company and wouldn't recommend or use them in the future. read more

I asked the company to paint the main living room, ceiling and master bedroom. Living room has some very difficult areas due to layout of the room. The room isn't a typical 4 room wall. The painters were friendly and nice. The painters were very professionally. Prior to them starting, I clean both rooms and when painters were finished, both rooms remained as clean even with ceiling being painted. Would highly recommend. The only critiques I would have is related to communication. After initial consult, I wanted almost 2 weeks and didn't receive any communication from company besides a thank you card. I had to call scheduling. During consultation, I've also decided what colors to use. That information wasn't pass along. Luckily, I asked the consultant to send me color codes via text, When the job was finished, a company representative did a final walk through with me, which was nice but got awkward at end when he asked how I'm going to pay? I setup interest free monthly payments plan with the consult. The rep replied back "sorry, I'm not told these things". I would assume that he would know. Overall, the painting work was great, communication was little below average. read more