Called this clinic since I was interested with laser treatment for acne scars. I wasnt informed…read morethat consultation would be with someone named Louise who wasnt a medical professional at all. During our consultation she was pretty much trying to "judge" whats wrong with my skin/face and wanted to upsell facials and other treatments. She was very pushy and I didnt feel comfortable continuing anymore since I felt like I wasnt being heard and she said "you cannot start the treatments without committing to facials" despite explaining that I have an actual derm I see regularly. The whole interaction just felt very uncomfortable knowing that this lady whos not a medical professional is giving medical advice?? I have gone to other medspas and I am a nurse myself so I see what she was doing. Super weird interaction, she seemed like a sales person just wanting to get commission badly..

I just got my first microneedling session at Skin Refine Medspa and had such an amazing experience!…read moreMy nurse who did my microneedling was Maryam, and not only was she was very thorough with explaining the treatment and the aftercare instructions, but she made sure that I was comfortable the entire time! I had microneedling done in a different med spa before and remembered it being super painful, but this time I BARELY felt it, with the pain level of 4/10 at most. I can't wait to see my results and to go back for my next session. It was my first time coming to Skin Refine Medspa, and everyone there was so nice and welcoming. Needless to say, I am definitely coming back for other treatments, like Botox and fillers!

5 stars for customer service, especially a huge shoutout to Erick! He is such a joy at the front…read moredesk and always so helpful. All of the nurses are great, especially Amy Do. She does a great consultation, explains things well and has a very friendly and cheerful demeanor. She also knows her way around the injections. Another thing in particular that Revive is so good at is keeping track of credits and giving credits for special occasions and referrals. I truly appreciate that extra care! Happy 20 years, Revive MD!

I went to this med spa for a Sculptra treatment and clearly asked to start with one vial only…read more During the appointment, the injector decided to use two vials without asking for my consent first. I only found out when I went to the front desk to pay and was charged for both. I felt very uncomfortable because I was not given the choice or informed before the second vial was used. With cosmetic procedures, patients should always be asked and give clear consent before additional treatments are performed. I later went back to the spa to try to speak with the manager about what happened. Unfortunately, the experience did not improve. I was given three options to move forward, even though I never agreed to the second vial in the first place. The options were essentially to continue treatment with the same injector, see a different injector, or just move on. None of these addressed the fact that I did not consent to the second vial. Overall, the management and communication were very poor. When concerns like this happen, there should be clear communication and accountability, but that was not my experience here. I recommend that anyone considering treatment here confirm exactly how many vials or treatments will be used before the procedure begins to avoid surprises. I hope the spa improves its management, communication, and respect for patient consent in the future.

I have been seeing Marie for 4 months now for the hyperpigmentation package. I've been to a few…read moredifferent med spas prior and dealt with chronic melasma, dark spots on my face all my adult life. I'd highly recommend Marie for reasons that, - Unlike other major chain places which the nurse changes, at Marie J you see the same staff everytime and get treated by Marie. - The remember you, your skin, your progress - Unlike other places which you just buy certain quantity of just one treatment, Marie uses combination of methods to treat the skin (pico, aerolase, skin boosters, etc). - They don't just treat one thing, but work to improve the overall health of your skin which benefits everything from dark spots to anti-aging. My dark spots on cheeks are definitely fading, dryness and overall elasticity improved. I've seen the most results so far compared to any other places.

I have been going here for a few months and I am very pleased with the excellent service Marie and…read moreher team provides. They are so awesome and professional. Her clinic is beautiful and clean. Marie takes her time to explain everything and she wants to make sure that I am completely happy with the result. You cannot find another aesthetician as good and sweet as her. I am always looking forward to seeing her for my next skincare treatment!!

I recently visited LaserAway at the Mountain View location after some time away. I had previously…read moregone to the Palo Alto and San Mateo locations, so it felt great to return. I originally scheduled a Clear and Brilliant treatment and decided to explore additional options during my visit. Janeen made the entire experience exceptional. She greeted me warmly and even recognized me from visits years ago at the Mountain view location.. That level of attention made me feel valued as a long term client. Her professionalism, knowledge, and customer service stand out. She explained the new treatments clearly, including Potenza and Rejuran Pro, and answered all of my questions with confidence and care. Because of her, I purchased a new treatment package and look forward to getting started. I now live in San Mateo, and that location is less than ten minutes from my home. Even so, I am willing to drive to Mountain View for the level of service Janeen provides. LaserAway Mountain View is fortunate to have her on the team. Thank you, Janeen, for such a positive experience. I am excited for my upcoming treatments and future visits.

I had a very disappointing and harmful experience with this company. From the beginning, they were…read morenot honest about the real price of the laser treatment. I ended up paying much more than what was first mentioned, and once I signed the financing, I was told I could not cancel. They gave me no other option but to keep paying, whether or not I continued the treatments. On my last session, I suffered a burn on my leg. This shows not only a lack of professionalism but also how unsafe and careless their treatments are. A company that misleads clients about pricing, traps them in financing with no flexibility, and then delivers treatments that cause physical harm is completely unacceptable. I would never recommend this place to anyone. Please think twice before trusting them with your health and money.

I have been coming to Medical Aesthetics of Menlo Park for years. I first came for laser hair…read moreremoval which I highly recommend - it's very effective and painless. Why did I ever wax?? A few years ago I added Botox. Dr G was my first experience with Botox and she's wonderful. In the beginning she listened closely to what I wanted (to remove the ever deepening line between my eye brows) and she explained that to get a natural look involves considering how all the muscles move together. She tried different injection locations, asked how I liked it at my next visit, and adjusted based on my feedback. Now, when I come in she ensures I want the same constellation of injections and works off her recorded "map" of my face. Dr G is very good at Botox! The results are wonderful and she always reminds me of how to care for it (for example, no exercise that raises my heart beat for 24 hours). Dr G is also wonderful with patients. She's friendly, calm, patient, professional and very gentle with the injections. There's been no bruising. Her goal is to ensure you're satisfied and happy. So grateful for the wonderful service at Medical Aesthetics. It's always clean, safe, and I get amazing results! Cannot recommend enough!!

This update is LONG overdue! As you can see I've been a faithful since 2019 and I continue coming…read moreback to Medical Aesthetics of Menlo Park because their services are always done with the best and highest level of care and so much attention to detail. Things I would recommend having done here....EVERYTHING they have! I am so grateful for the way I feel every time I leave this gem of a place. Dr G (Gity) is spectacular, if you know, you know. This isn't about placing injections and off you go. There is an art and talent that goes with making you look natural and flawless. Dr G has that what many would probably call "God Given Talent" for me I just call her my Goddess of Natural Beauty! I've done so many things sitting happily on her medical chair that I guess now the secret is out! She doesn't exaggerate features, you leave looking glowing, happy, and rested...and naturally beautiful as everyone should! In my opinion she is THE person to go to for lips, hands down, I'll kiss anyone who says different! ha! Yeah, she is THAT good with giving you those perfect lips. This place carries the best products available and when you pay for quality you notice it, feel it (painlessly of course) and see it last longer. They are experts in non-surgical facial transformation. As a mom, I've fluctuated with my weight since pregnancy and always what shows the most change is in my face. Now that I've reached where I want to be, Dr G knows and keeps up with all the leaders of the industry to keep your face looking as it should. She never pushes, she is thorough, explains everything and since I have so much trust in here, I just see stars. When you are with her, you're the most important person in the room, will make sure you are comfortable and she has such a loving and gentle approach...and she uses the good stuff to make sure you're fully numb from feeling any discomfort. I can go on, but I know you just want to make that appointment already! ;) Since we are all friends here, you don't even have to take my word for it, look at her credentials and the master classes and seminars she has been chosen by peers and experts in the industry to attend. Now for my treatment girls, they got all those here too and all the latest, most advanced technology. Take care of your laser hair treatments, if you have a strange scar that you want gone, they have an incredible laser machine for that with a few zap sessions, it will be soon forgotten. Ultratherapy, CO2 and skin resurfacing....again you'll be in the right place and with the right hands to do it for you. Gents, this isn't just a lady's thing....they will know what to do to make you refreshed and rejuvenated too so don't be shy to call for a consult. dr.g_aesthetics on INSTA https://linktr.ee/dr.g_aesthetics?utm_source=linktree_profile_share&ltsid=77fb0814-55f6-4f05-b7fb-33be31604ddc

Crystal is wonderful! I came in for a Groupon for my underarms and every time I see her, she is so…read morekind and friendly. Such a great time every appointment and I love her vibe so much! Her energy is always positive and makes you feel so comfortable. While I haven't done other treatments with her, she truly cares about her clients!

Ive been wanting to try laser hair removal for a while now and I decided to go for it finally! I…read morebought two groupon packages (small and medium 10 sessions each). Since day 1, I loved how involved she was in my skin care and she answered all the questions I had. She also makes you feel very confident to he yourself and work with her to achieve the best results. I loved her vibe so much, i decided to get a facial with her. She explained fhe process to me as she was going and I am excited to continue working with Crystal on my skin care.

I recently got the Diamond Facial at Renew MD, and I honestly loved the experience. From the moment…read moreI walked in, the staff made me feel comfortable and well taken care of. The facial itself was incredibly relaxing yet effective. My skin felt deeply cleansed, smooth, and noticeably brighter right after the session. The diamond exfoliation was gentle but thorough--no irritation at all, just that fresh, glowing skin feeling. What I really appreciated was how knowledgeable and attentive the provider was. They explained each step, customized the treatment based on my skin, and made sure I was comfortable throughout. If you're looking for a facial that gives instant glow, improves texture, and still feels luxurious and calming, I highly recommend the Diamond Facial at Renew MD. I'll definitely be back!

TLDR; the location is convenient and staff at the Fremont office are fantastic! They have been so…read morepatient with me and have shared so much wisdom about skincare in general. Every product they have recommended has worked shockingly well for my skin. I was skeptical about it all at first but that has been proven otherwise. I've gone through a complete transformation and I was once one of those people who used Nivea and a soap bar for my face. It worked while it did but after 30, not so much. I looked in the mirror and my face was so dry and my budding cracks so... prominent? Obviously no longer good enough. I did research on many places in the east bay and chose here because of its boutique-like charm and upfront prices. I wanted a personalized experience and that's exactly what these ladies delivered! My goal was to preventively restore the skin under my chin to delay my growing jowls and smile lines. Since joining RenewMDs Beauty Society, I have had Ultherapy on my lower face/neck, 4 months of Trizep, Potenza and Picosure, and a lot of Skin by Dr Sethi! I actually look better now than before I had my son having lost the extra lbs and taking more care of my skin. I get stares in public and complements again my coworkers ask me for my beauty "secrets" (lol no secrets). My husband is handsier too! All this was by no means painless - beauty is pain! And expensive! But if you are looking for a transformation/ restoration project like I was, this is the place to achieve that! Thank you Dr Sethi, Ruby, Syenna, Stephanie, and Ms Joy

I've been coming to Le Mon Spa for facials with Nicole for several years now, and every single…read morevisit is wonderful. Nicole is incredibly skilled and genuinely cares about your skin -- she never rushes and always customizes the treatment to what my skin needs that day. My skin has never felt this healthy or balanced, and I always leave glowing and relaxed. The spa itself is spotless, calming, and professional. Highly recommend Nicole and the team here!

I was looking for a good Hydrafacial and Le Mon Spa popped up. Honestly, Im always a little nervous…read moreabout extractions, but Airi was so professional. She did a really thorough job, literally getting my pores super clean without any discomfort. My skin felt amazing afterward, like really glowy for days. Airi's service was totally worth it ;)def going back for my next treatment!

I visited them for a consult on hyperpigmentation on my arms…read more Pros: NP Kim was very sweet and listened patiently. She consulted me and offered to do a spot patch on BBL Laser on my arm. Cons: Unfortunately the setting on the laser was higher than the recommended strength and I got a burn scar that blistered. On coming back I did some reading about bbl and realized that there needs to be some cooling period after each flash which was not followed which led to my blister. So I feel that they lack experience The receptionist Farah is very rude :( I was nervous to go there and she made the experience worse. Also she's somehow responsible to give the pricing to patients and puts an awful front. I didnt want to deal with this place because I got a feeling they wont care/entertain any concerns given shes who I will have to deal with. There's less structure to the pricing they charge, she gave me a quote nd then increased it about 20 mins later for the owner who may read this - please look into the patients experience if you care about your business.

I would give this service a zero if I can. I called them to make an appointment for a treatment…read more They told me to come in on the same day because their appointment cancel, so I accommodated them. I told them I was there before and I had a Groupon, and on the phone, they said they would make an exception and see me. After my prior engagement, my Dad and I drove to the office. The rude lady at the front desk (Is it Farah?) asked for my drivers license, then after my Dad and I waited for 30 minutes, told me that they would not see me because I was there before. I spent an hour driving there, 30 minutes waiting at the office, and another hour driving back -- just because the office did not honor their commitment after telling me that they would make an exception, not to mention the unnecessary privacy ask. They essentially wasted two people's time by lying and disrespecting their clients. I do not recommend this place to anyone. It's horrendous.

I had such a great experience at Flow MD! I did their Pico laser treatment for the first time, and…read morethe results honestly exceeded my expectations. After just one session, my freckles are almost completely gone, and my skin looks so much clearer and more even. The staff was very professional and made me feel comfortable throughout the whole process. They explained everything clearly and customized the treatment for my skin.

I had thermage and M22 treatments with Janice. Almost no downtime and I loved the results!…read more The staff are professional and caring, and I'll definitely come back and try other different treatments.