Last fall I purchased a beautiful and well cared for 2005 Hunter 36 from Signature Yachts - after 3 solid months of looking at boats that didn't quite measure up. I had an Engine Inspection and a Survey and very, very few issues were identified. One of the issues was a leaking raw water pump which I asked to have repaired as a condition of purchase. Many months later, I discovered that the work hadn't been done correctly, if at all. I contacted the owner of Signature Yachts, Robbie, more than six months after the sale closed and he could have made a reasonable case that too much time had passed for him to know for sure what did or did not happen at the time of purchase. Instead, Robbie immediately said he would make it "right" and he did.
Josh (Service Manager) replaced the pump and a hose, and everything with the engine is now be in order. We are back on the water!
Josh was great to work with and I much appreciate him adjusting his schedule to accommodate mine.
I don't know how long we'll have this boat, but if and when we decide to sell it, Signature Yachts will be our first choice to act as Listing Broker. After all, the boat still has the Signature Yachts logo on the transom from when they first sold the boat to the original owner 11 years ago, and I'm happy to leave it in place. :-)
Kim Buike
Captain, U.S. Navy (retired) read more