I can't say enough great things about Parker at Seattle Boat! He stayed in touch with me for over…read moretwo years--never pushy, always patient--and when the time was right, he helped me find the perfect Cobalt. Not only did he answer every one of my (many!) questions along the way, but he also personally arranged delivery from Seattle to Lake Chelan, directly to my boat slip, making the entire experience seamless and stress-free. Parker truly went above and beyond, and I'm so grateful for his professionalism, dedication, and genuine care throughout the process. If you're looking for someone who really puts the customer first, Parker is your guy!

I would be cautious when dealing with this company for a few reasons. We were looking at a used…read moreboat with them. The price was negotiated before we looked at it with the caveat that the boat was in good condition. They also signed a letter of intent on price with a new trailer vs. using one they had there. Experience when we got there to test drive was great and kid that took us out on the water was super nice. However when we pulled the boat out to look at the hull (when they said boat was in good condition), the entire outdrive was very chewed up (more than just the skeg itself). Parker who was the salesman kind of just dismissed us saying we couldn't make a deal that day (for various reasons) and went back on the letter of intent price we had in writing for both the boat (couple hundred bucks difference) and the new trailer price (couple thousand dollars difference). He said he would call the next morning and never did. Something must have happened with him going back on what he personally wrote in writing vs. what he said that day however having multiple dishonest practices is enough for me to not do business with them.

Called and spoke to Mike today because I am WAY behind in winterizing my Bayliner. I'm a new-ish…read moreboat owner who moved up here from Louisiana, so winterizing is not something I'm familiar with, nor was our tech down in New Orleans. Anyway - Mike was SO helpful answering our questions and did so after hours. I have spoken with numerous other boat shops before when I've had rookie questions, but they've usually been snappy and impatient. Not Mike! He didn't make me feel rushed to get off the phone or that I was inconveniencing him. He gave me some great basic winterization info and I feel so much better going into this nasty cold weather coming this weekend. Thanks Mike! I am definitely going to keep Union Marine in mind for future services.

I really liked the sales effort and personal attention before and during the long sales process…read more Scott Kay was knowledgeable and attentive until the deal went through and then he dropped us like a hot rock. The new MasterCraft XT22 has had some issues with software and although he said he would be there for us and promised to install the registration stickers, he did not. He just directed me to Julia the Service lead via email. The service interaction has not been a stellar experience. Although Julia is responsive, there is little effort or follow through substance in the interactions. My boat is flawed and no one seems to care and if they do they have no sense of urgency or reasonable communication. It could be that they can't fix it without MasterCraft's help, but they could be more attentive to the interval of communication and give me some timeline to resolution. It is too bad, I had hoped they would be better at all of this as it is their main business. One note of praise goes to June who help us test our boat and even taught us to surf. She lent us her wake board and was very friendly and considerate with her sharing of knowledge and expertise.

Great representative of my effort to sell my yacht. Out front, covered every lead, kept me…read moreinformed, and walked the deal in when the right buyer showed up. Couldn't have asked for more.

From the owner: Emerald Pacific Yachts is the leader in the Yachting Industry on the West Coast specializing in the…read moresale of pre-owned and new construction offering both Horizon and Riviera Yachts. The company has an unrivaled reputation and has highly experienced consultants in both our Seattle and San Diego offices. When it comes to performing for our clients, Emerald Pacific takes pride in the ability to consistently surpass the competition.

For our recent used boat purchase, Kris at Signature Yachts provided excellent customer service…read morefrom our first visit of the boat, through initial offer, surveys (helping schedule mechanical, rigging, and general survey), negotiations, and final purchase of the vessel. It was our first purchase and he provided guidance, and patiently answered my many noob questions. They even assisted us on our first voyage out through multiple draw bridges and the Ballard locks (given my wife and I had never done that!) If you're looking to sell, or buy (especially if you want a new Beneteau! They're a Beneteau dealer.) then I highly recommend Signature Yachts. Kris made the process as smooth as could be.

Absolute Incompetence !!! It should have been Easy, but my salesman, Rick Luce, made it so…read moredifficult for me, by, repeatedly, jacking me around & wasting my time with an "incorrectly" written purchase agreement, which put me at risk, that I had to Give Up the boat I wanted, at the Marina I wanted & waited a YEAR on a list to get a live aboard slip at !!!

A+++ These guys are…read moregreat - skilled with your boat transaction, attentive to detail, thoughtful and careful with the process, and just plain good guys. Ellis at SeaCraft did a fantastic job helping me purchase a beautiful C&C 44. Smooth transaction, no surprises, a pleasure to work with. You're in good hands with SeaCraft.

From the owner: Seacraft is now celebrating its 35th year in business…read more We are in located in on Lake Union in Seattle, where buyers go when looking to buy. With a long list of Northwest, US, and international clients, we take pride in serving our customer's needs, whether it's time to sell their boat or buy one to start their next chapter. We have built a community of boaters and have an active following on social media. Contact us today to discuss new yachts or brokerage boats. We can serve as a buyer's or seller's representative.

Awful service. Myself and another customer waited for several minutes without even a greeting,…read moresmile or "I'll be right with you". They were making coffee for the few people in front but it goes a long way to at least say hi when people are waiting.. plus the coffee is very expensive- over $7 for a 12oz latte.. I'm fine with that if the service is atleast good...

The coffee was terrible, and the customer service was even worse. I would not recommend this place…read moreto anyone--it ruined our day trip.

I normally don't write reviews but I thought my experience here warranted it. We were looking for a…read morenew boat for our younger kids to go out and enjoy and ultimately we decided to go with a pontoon option somewhere else, but when the kids get older we will come back here to get our boat because even though we didn't buy a boat from here the experience that we had was far superior to any other boat dealer we visited. I highly recommend buying from them.

Bought and sold multiple boats through Sundance Yacht in Seattle. Super friendly and knowledgeable…read morepeople there, especially Rob on the sales team. Jason and Taylor on the transaction side as well as the supporting crew, technicians are all top notch. Rob alway goes beyond call of duty to accommodate my needs and get the job done to meet and exceed my expectations:)